David Goodwin 17122 Burrowdale CT • Houston, TX 77084

(832)790-7805 • goodwindavid108@gmail.com
Portfolio: http://davidgoodwin.weebly.com

Programmer Analyst – Game Software Developer

INFORMATION TECHNOLOGY / SOFTWARE ENGINEERING

Experienced Programmer Analyst with strong interpersonal skills and a strong software/hardware background.
Problem-solver, able to quickly grasp complex systems and issues and identify opportunities for improvements
and problem resolution. Skilled in supporting all team members in alignment with projects and organizational
goals.

TECHNICAL QUALIFICATIONS

Hardware: PC Servers and workstations (Building and repairing computers from the ground up including
networking).
Operating systems: All windows operating systems including Server 2003 - 2019, LINUX
Software: Microsoft office Products, Adobe programs as well as extensive familiarity with all current
internet browsers. Share-Point, jSource, Azure, Jira, Octopus, Apache, VMWare, Adobe Photoshop, Gimp
(freeware version of photoshop), Visual Studio 2010 - 2016, Android Studio, IntelliJ IDEA, Web page
design.
Functional Skills: Software Architecture, Object Oriented Programming, E-Commerce, Systems
Integration, Network Architecture.
Programming Skills: C++, C#, Visual Basic, .NET, SQL, MySQL, HTML, JavaScript, PowerOn.

EDUCATION
Bachelor of Science in Game Software Development
Westwood College Online, Los Angeles, CA 2014

Associate of Applied Sciences - Computer Information Science

Springfield College, Springfield, MO 2008

PROFESSIONAL EXPERIENCE
Jack Henry & Associates, Springfield, MO
Programmer Analyst October 2014 to Present
• Develop programming code for existing software enhancements as well as troubleshoot and debug
it.
• Devise block diagrams, logic procedures and prepares flowcharting.
• Test code and fix it when needed to ensure quality.
• Develop conversion and system implementation plans; implement newly created code and add it into
the existing software.
• Provide programming support for various interfaces and create all programming documentation.
• Keep customer informed of all enhancements, troubleshooting, and fixes.

Application Analyst March 2006 to October 2014

• Provided remote or on-site software installation services and ensured that the software applications
are installed and fully functional.
• Repaired software or SQL database issues that arose during or after installation/upgrade.
• Prior to the installation, analyzed the customers’ existing products and consulted with customers to
map current system to the JHA product.
• Mentored and provided training to new and existing employees.
• Managed application training and problem solving.
• Trained customers on use and feature functionality of requested applications.
David Goodwin 17122 Burrowdale CT • Houston, TX 77084
(832)790-7805 • goodwindavid108@gmail.com
Portfolio: http://davidgoodwin.weebly.com

• Consulted with the customers to define parameters within the software application.
• Communicated customer's needs and expectations to the appropriate personnel.
• Notified appropriate personnel of any application issues.
• Interacted with Project Manager on various issues during installation, testing and training which
could be resolved with future software releases.
• Assisted customers in validating accurate conversion of all data.
• Analyzed transaction processing with the life cycle of deposited checks within the banking system.
• Continuously ranked at the top of the customer service charts for providing outstanding customer
service.
• Annual performance appraisal scores were top of the department.
• Promoted to a Programmer Analyst in the Episys Professional Services department in 2014.

Classic Beauty Supply, Bolivar, MO 2005 to 2005

Computer Technician / Advertising Specialist
• Repaired PC software and hardware for the customers.
• Oversaw systems and network administration and Windows networking.
• Managed sales and support of products sold in store and online and assisted local customers with
purchases.
• Created, modified and maintained company website as well as the product catalog for the
customers.

PIP Internet Services, Buffalo, MO 2004 to 2004

Computer Technician
 Provided computer support and software maintenance and repair.
 Designed, installed and maintained wireless networks locally and in surrounding counties.
 Specialized in selling and supporting electronic peripherals to the customers.

Microcore Internet Services, Bolivar, MO 2004 to 2004

Installation Supervisor / Computer Technician
• Diagnosed, troubleshot, and resolved hardware, software, or other network and system problems,
and replaced defective components whenever necessary in office or on site.
• Answered client inquiries regarding computer software or hardware operation to resolve problems.
• Installed new hardware, software systems or components, ensuring integration with existing network
systems.