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  • Service Desk Questionnaire

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    Azlan Mohd Zain
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    The document is a customer feedback form from ITD Service Desk. It asks customers to rate their satisfaction with the service representative's courtesy, making the customer feel valued, resolving the problem, and overall satisfaction with the services on a scale of very satisfied to unsatisfied. ITD Service Desk is committed to providing fast, friendly, and responsive service to make the customer's visit pleasant. They welcome feedback on the comment card to help improve their services.

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    Service Desk Questionnaire

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    The document is a customer feedback form from ITD Service Desk. It asks customers to rate their satisfaction with the service representative's courtesy, making the customer feel valued, resolving the problem, and overall satisfaction with the services on a scale of very satisfied to unsatisfied. ITD Service Desk is committed to providing fast, friendly, and responsive service to make the customer's visit pleasant. They welcome feedback on the comment card to help improve their services.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    8 views1 page

    Service Desk Questionnaire

    Uploaded by

    Azlan Mohd Zain
    The document is a customer feedback form from ITD Service Desk. It asks customers to rate their satisfaction with the service representative's courtesy, making the customer feel valued, resolving the problem, and overall satisfaction with the services on a scale of very satisfied to unsatisfied. ITD Service Desk is committed to providing fast, friendly, and responsive service to make the customer's visit pleasant. They welcome feedback on the comment card to help improve their services.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    ITD SERVICE DESK FEEDBACK

    Dear Customer,

    Please circle your response

    Very
    satisfied

    Satisfied

    Adequate

    Unsatisfied

    1. Did our service


    representative treat you in
    a courteous and
    professional manner?

    ITD Service Desk is committed in making your visit a


    pleasant one, and that begins with offering you service
    that is fast, friendly, and responsive.

    2. Did our service


    representative act in a way
    that made you feel valued
    as a customer?

    So let us know how we are doing by taking a few


    moments to complete this comment card.

    3. Was our service


    representative helpful in
    resolving your problem?

    4. Overall, were you satisfied


    with our services?

    We welcome any suggestions you may have for how we


    can improve the service we give you.
    3

    Thank you for visiting today!


    3

    ITD Service Desk

    THANK YOU

    ITD SERVICE DESK FEEDBACK


    Dear Customer,

    Please circle your response

    Very
    satisfied

    Satisfied

    Adequate

    Unsatisfied

    1. Did our service


    representative treat you in
    a courteous and
    professional manner?

    2. Did our service


    representative acted in a
    way that made you feel
    valued as a customer?

    Thank you for visiting today!

    3. Was our service


    representative helpful in
    resolving your problem?

    ITD Service Desk

    4. Overall, were you satisfied


    with our services?

    ITD Service Desk is committed in making your visit a


    pleasant one, and that begins with offering you service
    that is fast, friendly, and responsive.
    So let us know how we are doing by taking a few
    moments to complete this comment card.
    We welcome any suggestions you may have for how we
    can improve the service we give you.

    THANK YOU

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