Amelia R.

VanDeMark
Email: avandemark@outlook.com
Phone: (607) 339-1093
Address: 183 VanKirk Rd
Newfield, NY, 14867

Education:
University at Albany, State University of New York
Bachelor of Arts in Linguistics Received May 2014
Minor: Japanese
Honors: Dean's List of Distinguished Students - every semester
Graduated magna cum laude
GPA: 3.65

Work Experience:
June 2014 Present Northside Wine and Spirits, Ithaca, NY
Cashier
Ringing out customers quickly while providing excellent customer
service
Verifying identification to prevent the selling of alcohol to minors and
alerting authorities of fraudulent documents
Answering incoming calls and directing customers to proper channels or
assisting them where applicable
Receiving multiple forms of payment for goods purchased
Balancing register at store closing and delivering proper amount of cash
to safe each night
June 2012
January 2014

Bath and Body Works, Ithaca, NY

Sales Associate
Friendly and outgoing customer service
Present store products with personal satisfaction and knowledgeable
input to customers
Success in organizing challenging product displays with limited space
on sales floor
Organized backroom storage for more efficient product location
Assisted in the process to deconstruct, rearrange and create display floor
set-ups to promote products

August 2009
May 2013

Wegmans Food Markets, Ithaca, NY

Front End Cashier
Provide reliable and outstanding customer service
Able to increase personal efficiency at the cash register and successfully
raised average Items Per Minute consistently to the store goal
Demonstrated flexibility and adaptability when instructed to work at
different store departments like cafe and selling team food
demonstrations

Answered customer questions regarding store products, and made

suggestions through personal testimonial. Able to direct customers to
specific sections of the store or to a co-worker who could to help them
find their product

Awards: Wegmans C.A.R.E (Caring Appreciating and Recognizing Each other)

program: Received written customer compliments for customer service.

Activities:
January 2013
May 2014

Student Leader: The Guild, University at Albany gaming club Vice President
Responsible for working together with the Executive Board to lead the
club at weekly meetings
Responsible for the keeping and transportation of Guild property
Organize and plan club events, including: advertising, working with
vendors/performers, budgeting, and abiding by Student Association
requirements when making purchase requests
Able to teach and explain game rules to new players
Assisted in the set-up and management of an annual two-day gaming
convention that was open to the entire University community and the
public
Coordinated and managed an annual dance. Responsible for advertising,
set-up and clean up, hiring a DJ, purchasing decorations and
refreshments, and managing a committee of peers for assistance
Assisted with general Guild promotions by manning a table and
answering questions at other campus events

Skills:
Computer:

Microsoft Word, Microsoft Powerpoint

Relevant Coursework: ENG 309Z- Professional Writing
Learned how to use weebly.com to create websites
Learned how to use prezi.com to make and perform professional
presentations

Languages:

Primary: English
Working Proficiency: Japanese (relevant coursework- EAJ 101-302)
Conversational: Spanish (relevant coursework- high school study as well as
SPN 103-104) and Russian (relevant coursework- RUS 101-201)

Cultural Studies:

Sociolinguistics LIN 325 Study of cultural and regional variances in

communicative styles
Language and Culture ANT 424 Study of the nature of the
interrelationships that exist between linguistic behavior and other aspects of
culture