Diana Aqrabawi

-Emaildca130030@utdallas.edu
Professional Summary
Experience in managing, coordinating and planning a variety of services that allows
a company to operate in an efficient manner. Centralizing an operation to ensure
that needs and standards of different departments within the organization are met.
Skills

Recruitment
Talent development
Inventory
Customer service
Management consulting

-Microsoft Windows 07/10

-PowerPoint
-Excel

Work History
Part-Time Assistant Manager, 01/2011 to 12/2014
Cache- Dallas, Tx

Maintained techniques to assist and satisfy customer needs/wants.

Exceeded company sales goal monthly/yearly.
Performed countless hours to staff training.
Conducted weekly reviews with staff to help achieve personal weekly goals.
Analyzed key aspects of the business and reviewed with staff.
Informed team of current promotions and sales.
Performed operational duties successfully and efficiently.

Team Leader, 01/2007 to 01/2011

Sonic Drive In- Firewheel Center- Garland, Tx

Managed other team members to ensure they provide attentive care to

customers.
Performed closing procedures including currency, total gross sales, and
deposits.
Ensured proper use of hot utensils, and safety temperature logs.
Handled customer complaints and make certain of customer satisfaction.

Education
University of Texas at Dallas- Richardson, Tx
High School Diploma- Business Administration, graduating in May 2015