James P.

Marano 969 Wood Rd 116

(262) 455-5024 Kenosha, Wisconsin 53144
marano.james@yahoo.com

OBJECTIVE: Customer service with years of experience

SKILLS
Communication skills for people to be informed about what is important
Organizational Skills for goal achievement, and to set priorities
Problem Solving Skills to overcome challenges, and setbacks
Self-motivated
Creativity “to think outside the box”
Social Skills for Team Environment
A Sense of Humor

WORK EXPERIENCE
Enterprise Inc
CAR PORTER
Handled complaints, and inquiries about rental operations, and vehicles
Communication link between sales staff, management, and customers
Helped out with extra effort when customers had unexpected requests
Six Flags
FOOD SERVICE
Kept my own till
Provided directions throughout the Six Flags amusement park
Accommodated customers special orders
Keno TaxiCab
TAXICAB DRIVER
Cash handling
Handled customer complaints
Updated records for taxicab maintenance
DeRango’s Sports Bar and Restaurant
PIZZA DRIVER
Delivered food products safely, and “piping hot”
Helped locate addresses
Helped to organize customer orders
EDUCATION
Department of Labor
360 Solutions Workshops
Gateway Technical College
Business Management
Carthage College
English Literature
Mary D. Bradford High School
Academic

REFERENCES: Available upon request.