SARA GAPPA

gappasara@gmail.com | (231) 855-7929

5065 Pine Ridge Drive, Muskegon, MI 49441

EDUCATION Mona Shores High School, Muskegon, MI EXPECTED IN 05/2020

High School Diploma:
 Graduated with 3.874 GPA
 Coursework in Advanced Placement- Human Geography, Government
and Politics, Chemistry, Environmental Science, Biology, Computer
Science, and Psychology
 Course work in honor classes- English 9, Biology, and Chemistry
 Continuing education in Doctor of Medicine
 Member of Mona Shores Women's Soccer

SKILLS  Cash handling experience  Basic math skills

 Multi-tasking ability  Customer service
 Proficient with Microsoft Office  Communication
2016  Leadership
 Proficient in Google Drive  Work ethic
Applications  Honesty
 Proficient with Adobe  Teamwork
Dreamweaver  Critical thinking
 Reliable in professional settings

WORK HISTORY Customer Service Cashier | Norton Shores Pie Company - Norton Shores,
Michigan 08/2018 - CURRENT
 Accurately handle approximately 100 daily credit and cash transactions
 Resolve customer complaints
 Maintain a clean and tidy checkout area
 Maintain reports of transactions
 Greet customers
 Restock, arrange, and organize merchandise
 Monitor self-checkout systems
 Provide assistance or intervention where required
 Assist customers by answering questions and fulfilling requests
 Help customers complete purchases, locate items,- and join reward
programs
 Promote loyalty, satisfaction, and sales numbers
 Prepare beverages and fill food orders
 Assist customers with locating and choosing merchandise in any store
department