LYRE ARIANE T.

SALAMAT
CONTACT
PHONE:
+971 50 288 1073
EMAIL:
salamatlyreariane@gmail.com
ADDRESS:
Dubai, United Arab Emirates
OBJECTIVES
 To pursue a challenging career
and be a part of progressive
organization that gives a scope
to enhance my knowledge and
utilizing my skills to-wards the
growth of the organization
KEY SKILLS AND COMPETENCIES
 Knowledge in Microsoft Windows (Excel/Word/PowerPoint)
 Adequate Typing Skills
 Excellent problem-solving, strategic and analytical skills.
 Organizational and administrative skills.
WORK EXPERIENCE
Customer Service Representative
12-Feb-2017 to 25-March-2019
Teleperformance
Rockwell Business Center, Tower II 4th floor
Meralco Avenue, Brgy. Ugong, Pasig City, Philippines
 Maintaining a positive, empathetic and professional attitude toward
customers at all times.
 Responding promptly to customer inquiries.
 Communicating with customers through various channels.
 Acknowledging and resolving customer complaints.
 Knowing our products inside and out so that you can answer questions.
 Processing orders, forms, applications, and requests.
 Keeping records of customer interactions, transactions, comments and
complaints.
 Communicating and coordinating with colleagues as necessary.
 Providing feedback on the efficiency of the customer service process.
 Ensure customer satisfaction and provide professional customer
support.
Sales Representative
25-May-2015 to 02-October-2016
Bench/Suyen Corporation
Quezon City, Philippines
 Present, promote and sell products/services using solid arguments to
existing and prospective customers
 Perform cost-benefit and needs analysis of existing/potential customers
to meet their needs
 Establish, develop and maintain positive business and customer
relationships
 Reach out to customer leads through cold calling
 Expedite the resolution of customer problems and complaints to
maximize satisfaction
 Achieve agreed upon sales targets and outcomes within schedule
Store Crew
20-Jul-2014 to 19-Jan-2015
Jollibee Corporation
Tanay, Rizal, Philippines
 Take orders from customers and present them as requested
 Process bills for the customer and also issue them receipts
 Help with outdoor delivery or with food preparation at the kitchen,
depending on what is required at any particular time
 Pack foods ordered by customers and serve them in the most efficient
manner
 Get tables cleaned once customers are through with their dining
EDUCATION
Bachelor of Science in Information Technology
Technological Institute of the Philippines
Quezon, Philippines
SY 2011-2013 Undergraduate

Pililla Academy Foundation, Inc.

Pililla, Rizal, Philippines
SY 2005-2009

Quisao Elementary School

Brgy. Quisao, Pililla, Rizal, Philippines
SY 2001-2007

PERSONAL INFORMATION
Sex : Female
Age : 27
Date of Birth : August 27, 1992
Civil Status : Single
Language Spoken : English and Filipino
Visa Status : Visit Visa

REFERENCES:

Promptly furnish upon request.