This document discusses quality improvement tools including cause and effect diagrams, flowcharts or process maps, basic statistics, and defect management. Cause and effect diagrams help identify potential causes of problems, flowcharts show process steps and decisions, basic statistics are used to analyze processes and defects, and defect management tracks issues and resolutions. These tools can help analyze quality problems and processes.
This document discusses quality improvement tools including cause and effect diagrams, flowcharts or process maps, basic statistics, and defect management. Cause and effect diagrams help identify potential causes of problems, flowcharts show process steps and decisions, basic statistics are used to analyze processes and defects, and defect management tracks issues and resolutions. These tools can help analyze quality problems and processes.
This document discusses quality improvement tools including cause and effect diagrams, flowcharts or process maps, basic statistics, and defect management. Cause and effect diagrams help identify potential causes of problems, flowcharts show process steps and decisions, basic statistics are used to analyze processes and defects, and defect management tracks issues and resolutions. These tools can help analyze quality problems and processes.