Lunye’ Townsend

lunye_townsend1@yahoo.com
Cell phone: 317-610-1999

OBJECTIVE:
A management position in sales where I can utilize my personal/professional skills like
problem solving, planning, team working, organizing and more to help the company to be
successful in the business industry.

EXPERIENCE:
*Over 14 years of management experience.
*Supervised up to 15 employees at one time.
*Received bonus in recognition for meeting planned sales goals.
*Excellent skills in communicating and delegating responsibilities.
*Friendly, courteous and professional attitude.
*Superior customer service skills.

SKILLS AND EXPERIENCE:

Opened and/or closed system on a daily basis.
Prepared daily cash bank deposits.
Met projected sales goals on a daily, weekly, and monthly plan.
Processed and merchandised shipment while minimizing the shrink percentage for
inventory control.
Interviewed, hired and trained new employees.
Created schedule for all employees.
Ordered supplies for company.
Handled complex situations to the satisfaction of all parties while maintaining the
company’s objective.
Provided excellent customer service remembering that the customer is always right.

WORK HISTORY:
Personal Banker
Charter One Bank/Old National Bank *Indianapolis IN *March 2008 to present

Sales Manager
CJ’S Auto Sales * Chicago, IL * January 2001 to March 2008

Store Manager
Frederick’s of Hollywood * Indianapolis IN * April 1997 to December 2000

Swing/ Training Manager

McDonald’s * Indianapolis IN * June 1993 to April 1997