Alia Rashieqa Binti Azmi

No. C1-G08, Perdana Court, Jalan Perdana Utama, Pandan Perdana, 55300, Kuala Lumpur

shieqazmi@gmail.com

Contact Number : 011-39030939

CAREER GOALS AND OBJECTIVE.

My prime focus would be to learn the new things and concepts. I would like to know about my
works. On the other hand, I will try to examine my work. I will make use of them in my work. I will
use my skill set to make my work easy.

PERSONAL INFORMATION.

Full Name : Alia Rashieqa Binti Azmi

Age : 27
Date OF Birth : 22/12/1993
Race : Malay
I.C Number : 931222-10-5138
Citizen : Malaysian

EDUCATION INFORMATION.

Institution : Sekolah Menengah Kebangsaan Pandan Jaya.

Field Of Study : Sijil Pelajaran Malaysia (SPM)
End : Dec 2010
EXPERIENCE.

Employment History.

Company Name : ITWorld (Apple Authorized Reseller)

From/To : Jan 2014 -2018
Position Title : Sales Assistant
Specialization : Greeting, Serve customer.
Industry : Retail, Apple products, solutions and services

Work Description :
 Serving customers at the sales counter.
 Offering face to face advice to customers on the stores products.
 Maximizing store revenue by suggesting upgrades, insurance and add-ons to customers.
 Processing returns and refunds as required in line with company procedures.
 Occasionally being responsible for the stores security including being its key holder.
 Using the stock management system to log, check, locate and move stock both in and out of the
store.
 Responsible for the daily management of the till in the absence of the senior members.
 Ensuring that all areas are clean and adhere to the company’s clear floor policy and Health and
Safety requirements.
 Making sure that any item which is removed from a display column is replaced immediately after
a sale.
 Handling customer complaints in a calm manor.
 Managing cash and payment systems in accordance with company procedures and policies.

Company Name : Sofia Iman

From/To : Febuary 2013- Jan 2014
Position Title : Outlet Leader
Specialization : Management
Industry : Retail & Marketing

Work Description :
 To assist with the efficient running of the department in line with Company Strategies and
brand standards, whilst meeting employee, guest and owner expectations.
 Outlet leader is responsible to assist the Outlet Manager in ensuring that the outlet is
managed efficiently according to the established concept statement, providing courteous,
professional, efficient and flexible service at all
Company Name : Fitness First Malaysia
From/To : August 2012-January 2013.
Position Title : Front of House - Receptionists
Specialization : Greeting, Serve customer, Cashiering, responsible for the reception desk,
carrying out general administration duties, manage account.
Industry : Health and Fitness.

Work Description :
 To carry out the day to day administration of the front office, including answering
telephones, the distribution of post.
 To answer queries from club members, referring them to contact points at which they can
obtain further information.
 To liaise with other departments regarding matters arising: eg. Security, buildings,
Finance.
 To report to the Building Office any maintenance that needs attention at the club,
Following through these maintenance issues when required.
 Assisting with the duties of other club Limited staff.
 To supervise day-to-day running of the front office.
 Ensuring the delivery of high standards to guests.
 Ensuring a speedy resolution to any problems that may arise on shift.
 To assist with the finances / accounts of club members – liaise with Accommodation
Administrator.
 To liaise with housekeeping regarding accommodation requirements.

Company Name : CK Calvin Klein SDN BHD.

From/To : Jan 2011 – August 2012
Position Title : Boutique Assistant
Specialization : Greeting, Serve customer, Cashiering, Monthly Stock take, Meeting.
Industry : Retail.

Work Description :
 Ensure the smooth running of the shop, and maintaining the shop standards.
 Participating in the day-to-day running of the shop.
 Keeping the shop and displays clean and tidy at all times.
 Operating the till and accurately handling cash, cheques and credit/debit cards and Own
Art transactions.
 Assist in changing displays of shop stock.
 Receiving deliveries, unpacking and re-shelving or storing stock.
 Assisting with regular stock checks and annual stock takes
 Looking after all aspects of the shop whilst the Retail Manager is away.
 Being vigilant at all times and to help minimize stock loss.
Company Name : Voir Gallery SDN BHD.
From/To : Nov 2010 – Jan 2011
Position Title : Promoter
Specialization : Greeting, Serve customer.
Industry : Retail.

Work Description :
 Introduce and sell Voir product.
 Assist and recommend customers in fitting and styling of clothes.
 Writing out sales memo.
 Closing of sales.
PROFESSIONAL ACHIEVEMENT.

 Successfully maintained healthy work environment in the organization

 Improved business prospect and hit target.

PERSONAL TRAITS/STRENGH.
 Goal oriented and ability to handle multiple tasks
 Proven track record in customer service like managing front desk operations, processing
sales order and communicating reliable information to customers.
 Ability to maintain good relationship with customers.
 Possess strong organizational and management skills.
 Possess excellent phone etiquette and interpersonal skills.
 Possess strong analytical skills and performs tasks in given time.
 Fast leaner.
 Easy-going and mixes well with colleagues.

SKILLS.
 Proficient in basic operating systems like Microsoft Word Press, Excel, PowerPoint, Access,
Outlook, Vista, Windows XP and the Internet
 Possess excellent written and verbal communication skills
 Possess extensive administrative and customer service skills