Erin E.

Scott

3631 Se 25th St Okeechobee, Florida 34974 (863) 801-2053

escott91211@gmail.com
Administrative Assistant
Experienced customer service specialist working with: Internal and external
customer service. Always friendly, courteous and attentive to the customers and
employees. Can type 40 WPM, well trained in Microsoft Office. Trained in filling
in alphabetical and geographically.

SKILLS SUMMARY
Microsoft Office
Transcription
Customer Service
Listening

Monitoring

Machine

Proofreading
Time Management

Active

PROFESSIONAL EXPERIENCE
Okee-Tantie Title Company
2012
2013
Receptionist
Answer phones and direct phone calls, take messages if needed.
Schedule appointments.
Open any new files.
File away any closed files.
E-mailing and faxing documents to the correct places.

Winn Dixie, Callahan, Florida

2011
Instore Coordinator
Balance tills and the office.
Send/Receive Western Union, make Utility Payments
Receive Vendors
Price Changes and making signs
Interacting with computers, phones, customers.
Assist customers with finding items that they cant find.
Monitor the frontend
Direct and supervise employees engaged in sales.
Clean and dust the frontend.

2004

Erin E Scott
Administrative Assistant/Receptionist
Page Two
Wal Mart, Batavia, New York
2002-2005
Cashier
Greet customers and ascertain what each customers wants and needs.
Send Money Grahams
Sell Money Orders
Make Layaway payments for customers
Run POS terminals, refunds and exchanges
Prepare sales slips and sales contracts
Clean up the store

EDUCATION
Education and Certifications
Indian River State College
General Secretary Certificate
Office Support Technology Certificate
Charles DAmico High School Albion, New York
High School Diploma
Niagara-Orleans Boces Medina, New York
Certificate in Computer Technology