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Functional Consultant Certain Ideas

Part 6

Tools Used during define phase


1. MS Visio To develop process flow diagram (swim-lane/ cross-functional diagram), Use Case
diagram and Context diagram.
2. Other tools like Provision Workbench (used at client site) can also perform the similar task as MS
Visio.

Remember this:
Glossary is a very important part of the documentation.
Please make sure that it helps in reducing the potential ambiguities among business and project team
understanding.

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