Professional Documents
Culture Documents
students.
The role of empathy in
language teaching
Csilla Jray-Benn
IATEFL Hungary Conference 2015
Budapest
Content
1. Questions: personalising the
content and motivating the
student
2. What is empathy and why
should we be concerned about
it?
3. How can we build on it and
build it?
4. Why is it important in the 21st
Century language classroom?
http://mrg.bz/vFGyyT
Students needs
interests & goals
REALITY
Questionnaires?
Needs analysis?
Syllabus?
Lesson plans?
free zone
dark matter of teaching
Adrian Underhill
Csilla Jaray-Benn
Motivating Vision
Students needs
interests & goals
REALITY
Lesson content,
method & follow-up
PLANS
MOTIVATION
Csilla Jaray-Benn
Collaborative Creative
Approach
Empathy
Csilla Jaray-Benn
Traditional Cycle
Teacher
World
Student
Csilla Jaray-Benn
Empathic Cycle
Teacher
World
Student
Csilla Jaray-Benn
Collaborative Creative
Approach
Learn from
your students
Help students
learn from
the world
Csilla Jaray-Benn
Empathy History
Greek empathicus: understanding others by entering their world.
1903: Theodor Lipps einfhlung (feeling into)
primary basis for recognising each other as minded creatures;
inner imitation as basis of all mental activities.
1909: Edward Titchener empathy
1980s: Alvin Goldman simulation theory & mirror neutrons using oneself as a model for other persons mental life.
(http://plato.stanford.edu/entries/empathy/)
1983: Howard Gardner multiple intelligences (Frames of Mind)
1995: Daniel Goleman emotional intelligence (Emotional
Intelligence)
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Empathy &
Emotional Intelligence
1. Self-awareness: knowing your emotions
2. Self-regulation: managing your emotions
3. Motivation: motivating yourself
4. Empathy (social awareness): recognising &
understanding other peoples emotions
5. Social Skills: managing relationships
Csilla Jaray-Benn
Empathy is
Brown 2000
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Empathy is
The capacity to imagine oneself in the other
persons situation, and to experience, to some
degree, the emotions that the other is
experiencing.
Nickerson, Butler & Carlin 2009
Csilla Jaray-Benn
Empathy is
the art of stepping imaginatively
into the shoes of another person,
understanding their feelings and perspectives,
and using that understanding to guide your
actions.
Baron-Cohen 2011
Csilla Jaray-Benn
Empathy is
motivating through vision
Empathy is the art of stepping imaginatively
into the shoes of another person,
understanding their feelings and perspectives,
and using that understanding to guide your actions
Baron-Cohen 2011
Types of Empathy
as defined by Daniel Goleman
I understand
how you think
about things.
1. Cognitive empathy
Skills:
Communication
Feedback
Leadership
Csilla Jaray-Benn
Types of Empathy
as defined by Daniel Goleman
2. Emotional empathy
Skills:
Sense of harmony
Teamwork
Collaboration
Csilla Jaray-Benn
Types of Empathy
as defined by Daniel Goleman
3. Empathic concern
Skills:
Outstanding leaders
Take time to give feedback
Help people to develop through their strengths
Help people to get better
Csilla Jaray-Benn
1. Cognitive empathy
I feel with you.
2. Emotional empathy
When I see you are in
trouble, I spontaneously
want to help you out.
3. Empathic concern
Csilla Jaray-Benn
Csilla Jaray-Benn
Tools and
know-how
Content
Oya Karabetca @eltpics
Feelings
Skills
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From Drawing
Skills to
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Presentation
Skills
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Pearltrees
Quizlet
www.teachertrainingvideos.com
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1. Cognitive empathy
2. Emotional empathy
3. Empathic concern
Csilla Jaray-Benn
Empathic
Skills Development
I understand
how you think
about things.
Communication
Feedback
Leadership
Sense of harmony
Teamwork
Collaboration
Outstanding leaders
Take time to give feedback
Help people develop through
their strengths
Help people get better
Csilla Jaray-Benn
Empathy &
Language Learning
Language is one of the primary means of empathising"
Communication requires a sophisticated degree of
empathy. In order to communicate effectively, a
learner needs to be able to understand the other
persons affective and cognitive states
Brown 2000
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Empathy &
Language Skills
Seeing through the other persons eyes.
Listening skills
Reading skills
Communication skills
Giving and receiving feedback
Intercultural skills
Global Issues awareness
Csilla Jaray-Benn
Empathy &
Business Skills
Seeing through the other persons eyes.
Presentation skills
Meeting skills
Negotiating skills
Email communication
Conference calls
Intercultural skills
Management skills
Csilla Jaray-Benn
http://film-english.com
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Stories We Become
http://empathylibrary.com
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Through the
other persons eyes
You
We
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Through the
other persons eyes
We
I
You
Csilla Jaray-Benn
I You We
Activities with a Twist
Introduce yourself
Correcting exercises
Empathy-Friendly
Space
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Why?
Empathy is the psychological means by
which we become part of other peoples
lives and share meaningful experiences.
Csilla Jaray-Benn
Csilla Jaray-Benn
Preparing for
an empathic society
Teacher
World
Student
Csilla Jaray-Benn
Csilla Jray-Benn
Business English Services, Grenoble
IUT1, Universit Joseph Fourier
csilla.benn@bes-grenoble.com
@csillabenn
www.bes-grenoble.com
Thank you!
Thank you!
Photo credit Csilla Jaray-Benn
Csilla Jaray-Benn
References
Baron-Cohen, S. (2011). Zero Degrees of Empathy: A new theory of human cruelty. Penguin Books.
Brown, D. (2000, 5th edition). Principles of Language Learning and Teaching. San Francisco:
Pearson & Longman
Csizr, K & Drnyei, Z. 1998. Ten commandments for motivating language learners: results of an
empirical study. Language Teaching Research 2,3. pp. 203-229.
Drnyei, Z. & Hadfield, J. (2013). Motivating Learning. Harlow: Pearson
Drnyei, Z. & Kubanyiova, M. 2014. Motivating Learners, Motivating Teachers. Cambridge: CUP.
Jaray-Benn, C. (2014). Vision, Role-Playing and Identity in Language Learning. IATEFL Harrogate
Conference Selections.
Jaray-Benn, C. (2012). Teaching English in France. Why is it so difficult? Teaching Times. Issue 64.
Printemps 2012.
Nickerson, R., Butler S. F. & Carlin, M. 2009. Empathy and Knowledge Projection. The Social
Neuroscience of Empathy. Detect and W. Ickes, Mass: MIT Press. pp. 43-56.
Rifkin, J. (2009). The Empathic Civilisation. The race of global consciousness in a world in crisis.
Cambridge: Polity Press
Interview with Adrian Underhill. IATEFL Moments: Demand High. http://besenglish.com/?s=underhill
Csilla Jaray-Benn