Kerri L.

Reichenbach
1207 Queens Avenue Brunswick, Ohio 44212
Cell (440) 227-7913
walker7967@roadrunner.com

Professional Summary_______________________________________________
A highly energetic, self-motivated and results-oriented professional with diverse experience in
communications and customer service. Offering excellent organizational skills and strong work
ethics with the ability to work independently, as well as on a team.

Skill Highlights_____________________________________________________
Multi-task Environment
Judgement and Decision-making
Communications and Media
Public Safety and Security

ICD-CM/CPT/PCS
Project Management
Microsoft Word/Excel/Powerpoint

Experience_________________________________________________________
Resource Center Assistant
SHC The ARC of Medina County Seville, Ohio

Directed the Toy Lending Library, Transit and Equipment Lending Programs
Completed administrative filing, purging, correspondence and follow-up, both
departmentally and for the Executive Director as needed
Used computer for various applications, database management and word processing in
conjunction with the Transit Program, Toy and Equipment Lending Programs and
statistics, Board Meeting Minutes and Board Correspondence
Answered telephone and gave information to callers, took messages, or transferred calls
to appropriate individuals
Created new forms in accordance with company procedures
Maintained scheduling and events calendars for the department and Executive Director
Performed copy jobs for correspondence and for The Bright Spot quarterly newsletter
Operated electronic email system to coordinate flow of information, both internally and
with other organizations, including board members
Composed, typed and distributed meeting minutes, routine correspondence, or reports,
such as presentations, expense, statistical and monthly reports
Processed incoming mail and sent thank-you letters to sponsors, donors and volunteers
Ordered, checked and dispensed office supplies and materials

Marketing Assistant
Foundation Software Inc. Strongsville, Ohio

10/2006 to 3/2009

5/2004 to 12/2005

Processed over 100 marketing leads daily from various campaigns using SalesLogix
software
Completed projects, mailings, and scheduling as needed for Supervisor and CEO

Sent between 500-10,000 letters, correspondence and information kits to current and
potential clients or partners
Researched, updated and maintained database, addresses and contacts using Microsoft
Windows 2000
Compiled sales information kits for Salesmen and upcoming conferences

Communication Technician
Hinckley Police Department Hinckley, Ohio

1/2000 to 4/2004

Answered multiple telephone lines, gave information to callers, took messages and
transferred calls to appropriate officers, supervisors and the Chief of Police
Received, prioritized and handled multiple complaints and requests for emergency and
non-emergency assistance from the public and other agencies
Data entry and processing of policed reports, photos, citations, departmental and court
documents
Processed and distributed information including public, city, county and interagency
correspondence
Provided notary and deputy clerk services for court charges and warrants
Completed filing, inventory, weekly and monthly statistics and updated policy and
procedure books
Accurately maintained petty cash account and weekly deposits

Education__________________________________________________________
Associate of Applied Science Health Information Management Technology
Cuyahoga Community College Cleveland, OH
Deans List
GPA 3.59
Expected Graduation Date: May 2016
Associate of Arts
Cuyahoga Community College Cleveland, OH
Bachelor of Science Special Education
Cleveland State University Cleveland, OH 1997
Deans List

Affiliations_________________________________________________________
Student Member, American Health Information Management Association, 2014 Present
Student Member, Northeast Ohio Health Information Management Association, 2014 Present
Student Member, Health Information Management Technology Club, 2014 Present

Awards and Achievements

Bernie Moreno Scholarship, Fall 2015
Nursing and Health Careers Scholarship, Fall 2014
The Conference for Women, 2013

Northern Ohio Cardiac Imaging Association Fall Symposium, 2013