Professional Documents
Culture Documents
Human Resource and Planning
Human Resource and Planning
(a) A system of giving the authority to carry out certain jobs by those lower down the
management hierarchy.
(b) The system of management that is based on bringing together experts into a team.
(c) The setting of objectives to bring about the achievement of the corporate goals.
(d) The control of the organization by those in the 'head office'.
Q5. Most management teams use 'appraisal' but what is meant by this term?
(a) A system used to improve the performance of personnel.
(b) The main way in which an employees wages are determined.
(c) A system of reward points offered by retailers to attract customer loyalty.
(d) The evaluation of an individual employee's performance over a given period of time.
(b) The process of using goals as the best way of motivating managers to achieve corporate
targets/objectives.
(c) The giving of tasks by a manager to a subordinate.
(d) A style of management supported by Taylor.
Q9. Which of the following will influence the method of recruitment and selection used by a
company?
(a) The state of the economy.
(b) The size of the organization.
(c) The type of training programmers used by the company.
(d) The possible expansion of business abroad.
1-c
2-a
3-b
4-c
5-d
6-d
7-a
8-c
9-b
10-c
1.
a.
b.
The process of ensuring that people required running the company are being used as
The formal process of familiarizing new employees with the organization, new job, work
2.
According to the text, labor shortages are predicted for certain sectors; which of the
Retail
b.
c.
Construction
d.
Health
3.
According to the text, which percentage of Canadians holds two or more jobs?
a.
b.
c.
d.
4.
Which best defines the method of tracking the pattern of employee movement through
various jobs?
a.
Trend analysis
b.
Markov analysis
c.
Management forecasts
d.
Staffing tables
5.
Which best defines the process of locating and encouraging potential employees to
b.
Selection
c.
Recruitment
d.
Job Analysis
6.
Which best defines opinions and judgments of supervisors or managers and others that
Staffing table
b.
Management forecasts
c.
Skills inventory
d.
Trend analysis
7.
a.
b.
c.
d.
8.
Which of the following is the method that an organization goes through to communicate
job opening?
a.
Job boards
b.
c.
Job centers
d.
Job markets
9.
Which of the following is the area from which applicants can be recruited?
a.
Job agencies
b.
Labor markets
c.
Employment lines
d.
Labor unions
10.
Which is the process of choosing individuals who have relevant qualifications to fill
Screening process
b.
Selection process
c.
Interview process
d.
Prescreening process
11.
Which best defines how well a test or selection procedure measures a persons
attributes?
a.
Reliability
b.
Testing
c.
Validity
d.
Organizational constraint
12.
Which best defines the degree to which interviews, tests, and other selection procedures
a.
Job sampling
b.
Reliability
c.
Validity
d.
Organizational culture
13.
a.
b.
c.
d.
2-b
3-c
4-b
5-c
6-b
7-c
8-b
9-b
10-b
11-c
1. The best approach to job analysis for traditional or evolving jobs is _____.
A. job requirements job analysis
B. competency based job analysis
C. team-based job analysis
D. functional job analysis
12-b
13-c
5. It can be accurately said of the "task dimension" component of a job description that it
___________.
A. provides a rating of task importance
B. is a grouping of similar tasks
C. indicates appropriate KSAOs
D. indicates the nature of KSAOs
8. A body of information that can be directly applied to the performance of tasks is _______.
A. knowledge
B. skills
C. abilities
D. none of the above
9. An underlying, enduring trait of the person that is useful for performing a range of tasks is
_______.
A. knowledge
B. skills
C. abilities
D. none of the above
10. An observable competence for working with or applying information to perform a particular
task is _______.
A. knowledge
B. skills
C. abilities
D. none of the above
12. The reason for having the manager participate as a job analyst is to ______.
A. provide acceptance of job statements to guide performance on the job
B. verify statements are inclusive and accurate
C. control incumbent responses on job analysis questionnaires
D. establish pay scales
15. Which of the following is not a good reason for using an outside consultant for job analysis?
A. Technical innovativeness is critical
B. Legal scrutiny of project output/processes is high
C. Knowledge of organization culture is critical
D. Data collection involves specialized statistical methods
20. Which of the following is not one of the "great eight" competencies?
A. Mechanical knowledge
B. Creating
C. Organizing
D. Performing
1-a
2-d
3-c
4-c
5-b
6-d
7-a
8-a
9-c
10-b
11-c
12-b
13-d
14-a
15-c
16-d
17-c
18-d
19-b
20-a
6. Which of the following countries are best described as adopting a broadly voluntarist stance
to training and development? Select all that apply.
(a) France.
(b) USA.
(c) UK.
(d) Germany.
(b) Doctor.
(c) Call centre worker.
1-d
2-b
3-a
4-d
5-c
6-c
7-c
8-c
9-a
10-b
1. Which of the following is not one of the main reasons for major changes in performance
appraisal in recent years?
(a) Team working initiatives.
(b) Changes in payment systems.
(c) Total quality management.
(d) Government legislation.
2. Which of the following statement are correct? Select all that apply.
(a) Performance appraisal is diminishing in importance.
(b) Performance appraisal now includes previously untouched organisations and
occupational groups.
(c) Performance appraisal has become more widespread.
(d) Performance appraisal is not used in the public sector.
4. Why might an organisation use multiple systems of appraisal? Select all that apply.
(a) Different systems for different part of the organisation.
(b) To provide employees with a choice of methods.
(c) Different systems for different organisational groups.
(d) To separate reward and non-reward aspects of appraisal.
5. Which of the following is not a reason why performance appraisal is used by organisations?
(a) To determine promotion.
(b) To improve team, individual, and corporate performance.
(c) Because it is a legal requirement.
(d) To allocate financial rewards.
7. Which of the following statements about performance management systems is not true?
(a) Recommendations are prescriptive and suggest one best way.
(b) They improve organisational performance in the long-term.
(c) They encourage a short-term view among managers.
(d) Commitment from line managers is questionable.
1-d
2-c
3-c
4-c
5-c
6-d
7-b
8-a
9-d
10-d
1. Positions held by an individual throughout his work life are normally referred to as
(a) job
(b) task
(c) career
(d) none of the above
2. Which of the following perspectives looks at the career of an individual from the future
positions he is likely to hold?
(a) subjective perspective
(b) objective perspective
(c) neutral perspective
(d) none of the above
3. The systematic and deliberate advancement made by an individual in his career in the entire
work life is known as
(a) career path
(b) career goals
(c) career guidance
(d) career anchoring
4. The factors that influence the selection of individuals career choices are usually referred to as
(a) career anchoring
(b) career path
(c) career goals
(d) mentoring
6. The career development programme which enables the employees to gain multi-skills and
diverse experience before being considered for any promotion in the future is called
7. A process in which the manager, supervisors or an external expert acts as the advisor,
philosopher and guide is called
(a) career anchoring
(b) career development
(c) mentoring
(d) none of the above
8. A series of processes aimed at assisting the employees make informed career decisions is
known as
(a) career guidance
(b) career anchoring
(c) mentoring
(d) career goals
1-c
2-a
3-a
4-a
5-d
6-d
7-c
8-a
3. Which type of unemployment measures only those who are temporarily unemployed?
A. frictional unemployment
B. structural unemployment
C. cyclical unemployment
D. natural unemployment
4. Most economists agree that the best measure of long run changes in living standards is
changes in
A. per-capita gross domestic product.
B. the natural rate of unemployment.
C. the inflation rate.
D. the GDP deflator.
5. Which of these policy objectives is concerned with the countrys external balance?
A. limiting the size of business cycle fluctuations
B. maintaining low and stable inflation
C. maintaining a balance of payments equilibrium
D. limiting cyclical unemployment
A. the amount of trading activity that occurs during a given day in a financial market.
B. the number of times a typical unit of money changes hands in a single year.
C. volatility in the exchange rate.
D. the ease with which financial resources can flow across borders.
1-b
2-b
3-a
4-a
5-c
6-a
7-d
8-d