3215 Stoneburg Ct. Apt H Greensboro NC, 27409 (336) 587-7790 IKirsten27@yahoo.

com

Kirsten L. Ingram
Objective A bright, highly motivated individual with excellent customer service skills. Excited about
working for a company that will allow me to use my communication skills both oral and written
along with my superb ability to multi-task.

Experience 1995/1999 Armed Forces Exchange Europe

Customer Service Associate
 Opened/closed facility; handled customer service complaints and cash control.
 Assisted in merchandising.
 Prepared bank deposits and daily sales reports.

1999/2002 Hon Company Chester, VA

Shipping/Receiving Expediter
 Entered packing slips, invoices, and other material control information into computer.
 Conducted physical inventory and updated location of parts.
 Compared and identified contents to packing slips.

2002/2003 Metro 1 Telecommunications Charlotte, NC

Directory Assistance Operator
 Received inbound call from wireless phone customers.
 Retrieved data using numerous search engines.
 Utilized outstanding problem solving skills in providing extraordinary customer service.

2004/2008 McDonalds Petersburg, VA

Crew Trainer
 Trained incoming crew members.
 Enforced Safe Serve guidelines.
 Assisted managers with opening and closing procedures, performed housekeeping, handled
cash transactions and supervised other crew members.

Education Currently Enrolled Brookstone College of Business Greensboro, NC

Medical Office Admin/Information Processing Technology

References References are available on request.