14520 E. 53rd Ave. ● Denver, CO 80239 ● 720-240-7912 ● t1231foxy@yahoo.

com

Therese Fox
Objective
Dedicated, Customer focused professional offering significant experience in self-directed
positions requiring effective support, receptionist, and customer service abilities. Proven
interpersonal, communications and multi-tasking skills. Adaptable team player
recognized for willingness to learn and teach newly acquired skills.

Summary
12 years in Customer Service/ Clerical
Expertise in front office operations, scheduling appointments, file management.
Performed administrative function including reports, budget reports, spreadsheet, and
correspondence.
Possess technical proficiency in operating multi-lines phones system, copiers, printers,
fax machines, computers, and software including ms office, lotus notes, and WordPerfect,
outlook express.

Skills and Accomplishments

Colorado Works Program 2000/2001
Classes that prepare you for the real world, in Work, and life accomplishment

Parks College 2002-2003

Medical Assistant

Other Skills and Accomplishments

Typing and Computers Classes
Customer Service relations
Computer Operations
09/2006— 07/2007 The Timbers Hotel Denver, CO

Lead Guest Service

Performed administrative and clerical support functions for the front desk, managed all
morning operations, coordinated multiple room lists, handled room disputes, and resolved
nightly issues. Provided discrete customer service for visiting company’s, Scheduled
appointments for sales, Maintained accurate up to date client files, general accounting
functions, trained new hires for front desk.
06/2001— 07/2003 Kaiser Permanente Aurora, CO
 Medical Receptionist
Check-in & out patients, Schedule appointments in or by phone, provide phone support
for triage patients, file management, mail distribution, also floater to different Kaiser, for
short staff dept.

Education

8/1995-05/1998 Overland High School Aurora, CO

2002/2003 Parks College Aurora, CO

References
References available upon request.