Professional Documents
Culture Documents
Nirulaisawellknownbrandinthehospitalityindustry.TheNirulafamilycametoIndiain1928.
TheNirulabrothersbeganHOTELINDIAin1934inconnaughtplaceDelhiwith12roomsa
restaurantandabarlicense.
ChineseroomrestaurantandespressocoffeewasfirstintroducedinIndiain1950byNirulas.In
the1960twospecialityrestaurantscameupLaBoherneamodernrestaurantserving
Hungarianfood&GufaanIndianspecialityrestaurant.
Thecompanyventuredintothefastfoodbusinessin1970withthePastryshop,Snackbar,Hot
shoppe,Potpourrirestaurant(withthefirstSaladbar)andIcecreamparlour.
TodaytheproductionfacilitiesinNoida,includetheBakery,confectionary,Cheeseplant,Ice
creamplant,FoodprocessingUnitandHotkitchen.
NirulashaveincreaseditspresenceinNorthIndiawiththeopeningofrestaurantinPanipat,
Dehradun,Chandigarh,Lucknow,Jaipur,Meerut,Pathankot.
InassociationwithIndiaOilCorporation(IOCL)in2005hasseentheopeningofnewoutletsat
fuelstationsinDelhi,JaipurandPathankot.
Thecompanyplanstoventureintolargenumberofquickservicerestaurantsineverymajorcity
inIndiawithanaggressiveexpansionplan.
BrandPositioning
Nirulasiswarmcontemporary,accessible,eatingplaceforfamiliesincludingchildrenandyoungadults,
servingthewidestvarietyofIndianandInternationalfood,beveragesanddessertsataffordableprices.
Tagline
Itsdelicious
Qualitystatement
Qualityconsciousnessisthefoundationofthebusinessandeveryemployeeofthecompanyis
responsiblefordeliveringthesameintermsofgoodqualityofproducts,serviceandoverall
experience.Itismeasurableandcontinousimprovementprocesswithlongtermreturnsintermsof
goodwillandrevenuegrowth.
NirulasBusiness
Hotels
Potpourri
Pegasusbar
Familystylerestaurant
Icecreamkiosks
Pastryshop.
RecentDevelopment
NaviscapitalboughtNirulasfromitsfounderforRs90crorein2006
NavisCapitalhashiredDeloitteforimprovingoperations
ImplementedSAPatbackend
Facilityupgradation
Totalinvestmentof50croreonmodernization.
NirulasMenu
Nirulasmenucontainsover500itemstochoosefrom
SWOTANALYSIS
Strength
Nirulasisastrongbrand
Averyoldnameinthefoodandhospitalityindustry
AstrongpresenceinNorthIndiaespeciallytheNCRregion
TieupwithIOCLhasimproveditsreach
OperationaleffectivenesswithDeloitteasconsultant
Mindrecallasabrand
Weakness
Aweakbranddifferentiation
Widemenuwithwiderangeofpricelevels
Lackofbrandpositioningratheranunclearproductpositioning
Ineffectiveutilizationofhighdemandoutletsthatresultinlongqueues
Opportunities
Increaseofbuyingpowerofyouth
ExploringmarketsinHaryanaandPunjab
Threats
AggressiveplayersinfastfoodsegmentlikeKFC,McDonalds,PizzaHut,Dominoswithastrong
productdifferentiationandrenownednicheproducts.
CompetitionfromgourmetrestaurantssuchasSagarRatnaetc.
CompetitionfromicecreamsegmentslikeGianis,BaskinRobbinsetc
CompetitionfromCafsegmentfromcafCoffeeDay,barista
WayaheadforNirulas?