Biggest company in the world in terms of Employee Strength
Large Infrastructure
Large Network across the country
Luxurious and also affordable to common man
WEAKNESS
Assets are not properly utilized
Government protocols, lot of negligence
Lack of safety measures in all trains
Delay in train timings
OPPORTUNITIES
Use of Latest Technology
Better customer service
Metro trains in cosmopolitans cities
THREATS
Low cost airlines
Development of roadways INDIAN RAILWAYS BUDGET 2010-2011 Passenger Facilities 94 stations to be upgraded as Adarsh Stations
10 more stations identified to be converted as World Class
Stations
SMS updates of reservation status and punctuality of trains
to passengers
Introduction of e-ticket based mobile vans for issuing
tickets. SAFETY AND SECURITY
Automatic fire and smoke detection system
to be introduced in 20 long distance trains
12 companies of women RPF personnel
named ‘Mahila Vahini’ Vahini to be raised SPORTS
Five Sports Academies at Delhi, Secunderabad,
Chennai, Kolkata and Mumbai to be setup
Astro-turfs to be provided at more places for hockey
Railways will be lead partners of Common Wealth Games
Railways to run a Commonwealth exhibition train
New SPECIAL TRAINS & services
101 new suburban services to be introduced in Mumbai area
More services to start in Chennai and Kolkata areas
Ladies special trains to be renamed as ‘Matrabhoomi specials’
Special tourist trains called“Bharat Tirth” to start on 16 routes
54 new train services to be introduced
FUTURE SCENERIO Challenges
Increasing number of trains requires sufficient number of
tracks and setting up of tracks requires huge amount of time and expenditure
Over use of old tracks can lead to accidents
Meet competitive challenge from low cost airlines in
respect of premium passengers Prospects
Private sector investments should be allowed so
that financial and operational burden is met Increase in financial and commercial investment to attract FDI Independent and transparent rail tariff authority should be created Recommendations
Special teams should be appointed to check ticket less
traveling
Censor monitoring system should be implemented to
check extra luggage carriage
Customer services should be taken care of by
improvement of resting rooms on stations Third track should be made for better freight transport
Safety measures of the railway should be
checked at regular intervals and should be updated with the latest technology
Paul S. Adler - Paul Du Gay - Glenn Morgan - Michael Reed (Eds.) - The Oxford Handbook of Sociology, Social Theory, and Organization Studies - Contemporary Currents-Oxford University Press, USA (2014)