SOFT SKILLS

MANAGEMENT.
A presentation
By
Sanjoy Bhattacharyya
Assistant Professor, B. P Poddar Institute of Management & Technology
At
RJ School Of Management Studies
4th May 2009
 Skill Variety.
• Skill of communication.
• Skill of work.
• Skill of creativity.
• Skill of analysis.
• Skill of management.
• Skill of specialisation.
• Skill of research and scientific
advancement.
 Definition of Soft Skills.

Are the factors of one person to show his

own self to others as he is, consciously put
forth his traits and characteristics to others
which at later stage turn to be skills of the
same.
 Stages of skill formation.
• Inclination stage.
• Endurance stage or recognition.
• Realisation stage.
• Experimentation stage.
• Skill or expertise stage.
 Problems of identifying skills.
• Parent’s ignorance.
• No drive in self.
• No counseling.
• Lack of self awareness.
 Roots of soft skills.
• Genetic factors optimally utilised.
• Physical environmental factors.
• Psychological environmental factors.
• Situational factors.
• Learning process programming.
 What soft skills offer.
• Human dignity.
• Individuality and identity.
• Enhances perception levels.
• Ensure public relations.
• Confidence and competence.
 Performance – Soft Skills.
• Concept.
• Clarification.
• Concurrence.
• Commitment.
• Creativity.
• Coordination.
 Non Verbal Communication in
Soft skills.
• Kinesics or body language.
• Paralanguage or vocal characteristics.
• Proxemics or space language.
 Kinesics.
• Gestures – small body movement (head &
hands).
• Postures – position adopted by the body.
• Appearance.
• Eye contact.
• Silence.
 Paralanguage.
• Voice.
• Intonation or modulation.
• Pitch.
• Pause.
• Volume variation.
• Mixed signals.
• Proper word stress.
 Proxemics.
• Intimate space – 18 inches around us.
• Personal space – 18 inches to 4 feet.
• Social space – 4 feet to 12 feet.
• Public space – starts from 12 feet.
 Managing soft skills.
• Analyse the situation.
• Keep the perceptors ready.
• Listening skills available.
• Well forwarded message.
• Non verbally prepared.
• Be informed about the possible consequences.
Thank You.