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  • Pierce Castle Berry Resume

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    Pierce Castleberry
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    Skills 10 years sales / pre-sales support experience with the top document solution company in the world Comprehensive customer care / consultation and territory account management with current company. Cover about 35,000 square miles of territory from just south of Atlanta down to Valdosta, from Columbus to Savannah. Established more efficient work flow of documents in the office environment and setting customer expectation to ensure repeat patronage.

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    Skills 10 years sales / pre-sales support experience with the top document solution company in the world Comprehensive customer care / consultation and territory account management with current company. Cover about 35,000 square miles of territory from just south of Atlanta down to Valdosta, from Columbus to Savannah. Established more efficient work flow of documents in the office environment and setting customer expectation to ensure repeat patronage.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
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    15 views2 pages

    Pierce Castle Berry Resume

    Uploaded by

    Pierce Castleberry
    Skills 10 years sales / pre-sales support experience with the top document solution company in the world Comprehensive customer care / consultation and territory account management with current company. Cover about 35,000 square miles of territory from just south of Atlanta down to Valdosta, from Columbus to Savannah. Established more efficient work flow of documents in the office environment and setting customer expectation to ensure repeat patronage.

    Copyright:

    Attribution Non-Commercial (BY-NC)
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    of 2

    107 Sydney Street

    Valley, AL 36854
    Pierce Clayton Castleberry, III Home: 478.737.5609
    Cell: 478.737.5609
    pcastleberry@gmail.com
    Skills
    • • 10 years sales/pre-sales support experience with the top document solution company in the world
    • • Comprehensive customer care/consultation and territory account management with current
    company
    • • Very good communicator and listener, fast learner, detail oriented
    • • Network printer/copier installation, troubleshooting and administration
    • • Design and expedite document imaging solutions for businesses
    • • Analyzing and introducing better ways for businesses to implement daily document management
    • • Computer hardware and software troubleshooting experience
    • Experience with HTML, CSS, Java and Visual Basic
    • 7 years desktop support for DocSTAR imaging systems
    • Paul Ekman Group Micro Expression Training at the expert level
    • Experience with installation, configuration and support of all Microsoft Operating Systems including
    Windows 95, Windows 98, Windows 2000 Professional, Server, Windows XP Professional and
    Home versions, Windows Vista, Windows 2000 Server, 2003 Server, Windows 7, and all Microsoft
    Office Suites, MSDE, SQL, Apple computers, Adobe CS3 software

    Experience

    Kia Motors Manufacturing Group


    July 2010 – Present Production Team Member West Point, GA

    Superior-SDC
    August 2004 – July 2010 Certified Customer Trainer Macon, GA
    Duties: Training office staff on software and hardware related to imaging, copying, printing, and scanning.
    Cover about 35,000 square miles of territory from just south of Atlanta down to Valdosta, from Columbus to
    Savannah. Trained in excess of 3500 people. Establishing more efficient work flow of documents in the
    office environment and setting customer expectation to ensure repeat patronage.
    Docusource/Xerox
    September 1997 - February 2007 Sales/Service Analyst/IT Specialist Macon, GA
    Sales, service, pre-sales support and customer account management for Xerox copiers, printers, fax
    machines, DocSTAR imaging systems, and software. Presale and post sale network services for Xerox
    printers and multifunction machines. Covered a territory of around 2000 accounts.
    Greenbar Computer Supply
    March 1991 - June 1997 Freight Management/Sales Macon, GA
    Duties included delivery, in-store sales, telephone sales, inventory management, shipping and receiving,
    accounts receivable.
    Education

    Macon State College


    September 2009 – Present
    Working towards a computer science degree (ongoing)
    Currently have a 3.37 gpa out of 4.0

    Central Georgia Technical College


    March 2007 IT Support Technician Macon, GA
    Dean’s list with 3.5 out of 4.0

    Georgia College and State University, Milledgeville, GA


    June 1997 Bachelor of Science, Minor In Chemistry

    Participated in Beta Beta Beta Biological Honors Society, Georgia College Fencing Club, Chemistry Club
    and SET (Science Education Team).

    Warner Robins High School


    June 1989 Warner Robins, GA
    Participated in marching band, symphonic band, SADD, Spanish club

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