GOG – AMA Centre for International Trade

QUESTIONNAIRE

Dear Sir/Madam,
I am a student of PGP-IBM (2010-2012) from Ahmedabad Management Association. I am
conducting survey for use of 3rd Party Logistics in Amul Parlor.

We would be grateful if you can spend some of your precious time in filling this
questionnaire. I assure you that all your personal information will be kept confidential and
used for academic purpose only.

 Parlor Location: __________________________________

 Contact Person:___________________________________

 Address: ________________________________________

_________________________________________

 City: ______________ Pin code: ____________________

 Contact: (O)______________(M)_____________________

 Email: __________________________________________

 Gender: Male Female

 Do you use logistics: No Yes

 Do you use 3rd party logistics: No Yes

 Do you give daily order: No Yes

 How many employees work in your Parlor: ___________________

  Rank the following benefits of 3rd Party Logistics…

1- Strongly Agree; 2- Disagree; 3- Neither Agree nor Disagree; 4- Agree; 5- Strongly Agree

Rank
1 2 3 4 5
Parameters

a.) On time Delivery

b.) Inventory Accuracy

c.) Correct Delivery

d.) Quality of Service

e.) Flexibility

f.) Customization of Service

g.) Shipment in Terms of values

or volumes

h.) Communication systems

i.) Information Sharing

j.) Use of Technology

k.) Quick Response

 According to you rate of Flexibility of logistics system of AMUL

Very Low Low Neutral High Very High

 Are you satisfied with the current logistics system you working with: Yes No

If No, what Kind of improvement you want in your current system:

___________________________________________________________________

___________________________________________________________________

Thank you for sharing information with us.

Surveyor: - ______________________

Date:-___________________________