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QUALITY SERVICES DEPARTMENT

Training Course:
Awareness on MS ISO 9001:2008

INTRODUCTION METHODOLOGY
The smooth and successful operation of a • Presentation
business is dependent on the development
• Question and answer
and applications of adequate systems; it is an
important and integral part of any • Exercises
organization.
• Discussion
Quality management system (QMS) is a
management system that directs and controls
an organization with regard to quality of its PARTICIPANT
products or services.
Managing director and those who involved
By establishing, implementing and maintaining in the development and implementation
an effective QMS, all level of staff in the of company’s QMS
organization would work towards a common
goal by achieving customers’ satisfaction.
DURATION/TIME

OBJECTIVE One day / 9:00 - 17:00

The purpose of this program is:


• To explain the definitions, principles and EXTENSION SEVICES
importance of quality and QMS Extension services can be given to the
• To understand the requirements of ISO companies which have attended the course.
9001 The fees and duration depends on the request
and agreement between both parties. Companies
• To implement and continual improve the can apply HRDF for training grants under the SBL
effectiveness of the organization’s QMS Scheme.

CONTENT ENQUIRIES
• Quality Concept For further enquiries please contact:
• Quality Cost SENIOR GENERAL MANAGER
• Principles of QMS QUALITY SERVICES DEPARTMENT
SIRIM BERHAD
• Requirements of ISO 9001 1, Persiaran Dato’ Menteri,
P. O. Box 7035, Seksyen 2,
• Implementation of ISO 9001
40911 Shah Alam, Selangor Darul Ehsan
• Continual improvement of ISO 9001 Tel: 03-5544 6240/39
Fak : 03-5544 6233/6214/6759
Attn.: Dr.Hj. Mohd Azman Idris/Pn. Norida Mamat

SIRIM Berhad… YOUR PARTNER TO GLOBAL TRADE

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