TRAINING AND DEVELOPMENT

NISHANT DSOUZA 132 RUSSEL DSOUZA 133

MEANING

Training is the process of developing or imparting skills, knowledge and changing attitudes so as to increase individual and organizational effectiveness.

OBJECTIVES

Improve quality of work force To enhance employee growth To prevent obsolescence To motivate personnel To increase productivity To create reserve managerial force

ADVANTAGES

To the company

Increased efficiency Organizational development Better relations Confidence Positive Develop Skills

To the candidates

IDENTIFYING TRANING NEEDS

Organizational analysis

Analysis of Objectives Resource Utilizations analysis Organizational climate analysis Environmental scanning Performance standards Activities undertaken Methods used.

Task or role analysis.

CASE STUDY

OBJECTIVE OF CASE STUDY

Study the relevance of Training and development. Organizational Benefit Recognizing training needs. Suggest methods to Improve

OVERVIEW

Document verification.

Saving account opening forms Salary account opening forms Fixed deposit account Current account opening forms Non resident saving account Non resident term deposit

PROBLEM STATEMENT

Reason for decrease in performance. Learn the decreasing trend of individual performance and analyzing issues. Identifying reason for the increase in errors

FIRST QUARTER 2010 - 2011

OVERALL SYNOPSIS

TRENDLINE Apr to June 10

EFFICIENCY COMPARISION

ANALYSIS PROBLEM STATEMENT

Understanding of KYC guidelines Mentors Misinterpretation Communication issues circulars Specialization Tenure Insufficient training -

SOLUTIONS

Appoint a dedicated trainer Training to underperforming employees. To be conducted twice a week Personalized training Errors Specialization Tests Twice a week

SECOND QUARTER 2010 - 2011

OVERALL SYNOPSIS

COMPARISION (APR-10 TO SEPT-10)

EFFICIENCY COMPARISION

CONCLUSION

Training is one of the most important aspects of manpower development. It is an educational process through which executives learn conceptual and theoretical knowledge and managerial skill in organized manner.