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Scheda valuatazione agenti

Nome e Cognome Area di responsabilit: Data di verifica: Ratings: 1 = Very proficient: expert or certified 2 = Good: skilled or knowledgeable but not expert or certified 3 = Average: has some skill or knowledge 4 = Below average: has a little skill or knowledge 5 = No skill or knowledge in this area NA = Not applicable Aree di consocenza 1. Tecniche 1a. Account management 1b. Certification #1 1c. Certification #2 1d. Technical skill #1 1e. Technical skill #2 1f. Technical skill #3 1g. Technical skill #4 1h. Other: 2. Basic Sales Skills 2a. Cold calling 2b. Following up on opportunities 2c. Customer service/inside sales 2d. Sales closing 2e. Negotiation skills 2f. Account/territory/category planning 2g. Presentation skills 3. Motivation and Achievement 3a. Ability to hit goals 3b. Self-motivation 3c. Aggressiveness with competitors 3d. Resourcefulness 3e. High sales 3f. Consistent performance Punteggio Knowledge Area 4. Account Management 4a. Executive presentations 4b. Customer relationships 4c. Customer communication 4d. Customer meetings 4e. Customer business plans 4f. Customer quarterly reviews 4g. Customer file maintenance 4h. Account directory 4i. Monthly/annual operations reports 4j. Dispute reconciliation 4k. Account analysis 4l. Proposal generation 5. Work Strengths 5a. Planning 5b. Overall initiative 5c. Team player 5d. Managerial ability 6. Interpersonal Strengths 6a. Assertiveness 6b. Personal diplomacy 6c. Extroversion 6d. Cooperativeness 6e. Relaxed style 6f. Patience 6g. Self-confidence Areas for improvement: <List skills required for personal development and career advancement.> Score

Action plan: <List actions required to increase competency or develop new skills. Establish a time frame for these actions.>

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