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A Project on Intercultural Environment

8500 corporate & franchised stores in 55 Countries Including 50 US states Delivering 1 million pizza per day 3.2 billon $ revenue

Value system
Norms Aesthetics Religion Language Traditions & Customs

Mission: Domino's is the pizza specialist who consistently delights the customer with great taste and choices in pizza and with friendly, courteous people providing prompt delivery service. Vision: Exceptional people on a mission to be the best pizza delivery company in the world!

Tag Line for India :Khushiyon ki home delivery

Designed to reflect local eclectic taste


Britain: Tuna & Sweet corn Japan: Squid Mexico: Jalapeos & paprika Greece: Olives, Oregano, Mediterranean ingredients Australia: Beef & Onion

India
Domino's has respected the Hindu reverence for the cow by omitting pepperoni, the beef based topping and replacing it with spicy chicken sausage

France Savoyarde Japan Quattromille Feuille Australia Vegorama Godfather Kuwait Hawaiian Feast

US Brookyln Style

Saudi Arabia (Middle East) Stores must work around four prayer times a day, each lasting for 12 45 minutes. During prayer times, all businesses close.

Celebrating chinese New Year

Ethnocentric Pizza delivery experts


Polycentric Different Menu across the globe

Regiocentric 100% Veg


Geocentric comman integrated policies & offerings

Inaugurated in India in 1995. 274 Stores, 55 Cities, 20 States. (As on 31-Aug.2009) Largest & Fastest growing Pizza chain in India. Strategy in India
1. Product Adaptation

2.
3.

Price Discrimination
National Promotion & Advertisement

Paneer on Pizza ?

Wheat dough Pizza ?

Relied heavily on 3 tier menu with pizza available for every class Ultra low priced pizza Medium priced pizza High priced pizza

i. ii.

iii.

Winning point over its competitor pizza hut

Emotional touch to Indian Advertisements Heavily promoted pizza mania Free coupons Retro Adds

www.dominos.com
www.dominos.co.in Wikipedia

Thank You

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