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    prasanta
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    The document contains an assessment test for the role of Campus Relationship Manager. It includes three questions - the first two ask about the applicant's sales strengths/weaknesses and key qualities of a salesperson. The third question provides a hypothetical situation where test results were delayed and asks the applicant to draft a 10 line reply email to the campus TPO apologizing for the delay and indicating the results will be sent within the next three days.

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    The document contains an assessment test for the role of Campus Relationship Manager. It includes three questions - the first two ask about the applicant's sales strengths/weaknesses and key qualities of a salesperson. The third question provides a hypothetical situation where test results were delayed and asks the applicant to draft a 10 line reply email to the campus TPO apologizing for the delay and indicating the results will be sent within the next three days.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    23 views1 page

    CRM Test

    Uploaded by

    prasanta
    The document contains an assessment test for the role of Campus Relationship Manager. It includes three questions - the first two ask about the applicant's sales strengths/weaknesses and key qualities of a salesperson. The third question provides a hypothetical situation where test results were delayed and asks the applicant to draft a 10 line reply email to the campus TPO apologizing for the delay and indicating the results will be sent within the next three days.

    Copyright:

    Attribution Non-Commercial (BY-NC)
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    Assessment Test: Campus Relationship Manager

    A. What are your key strengths and weakness with respect to sales? (Answer in 150-200 words) B. What do you think are the key qualities a salesperson should have? (Answer in 150-200 words)

    C. Consider the following situation: We have tested at a campus 200 students where you had made the sales. We promised to send the results within three days. However, due to internal backlogs, we are unable to send the results within three days. On the fourth day, you receive an email from the campus as to why the results were not sent. You know that the results will be sent within the next three days. In this situation, compose an email which you shall send as a reply to the TPO of the campus. Make sure the email has at least 10 lines. You can choose a fictitious name for the TPO and the campus.

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