Challenges And OPPURTUNITIES For Ob

MANAGERIAL PERSPECTIVE

To explain, predict, and control OB is very important to managers.

Improving Quality and Productivity

A.

a.

By using self-directed work teams, streamlining processes and implementing continuous improvement programs must be a model of manufacturing efficiency. By implementing programs such as TQM and reengineering programs that require extensive employee involvement

Improving people skills

a. People skills are critical to managerial effectiveness. b. There are specific people skills that managers can use on the job

Managing Work Force Diversity

a.

b. c. d.

Organizations are becoming more hetoregenous in terms of gender, race, and ethnicity, encompasses anyone who varies from the norm. Managers need to recognize differences and respond them. Traditional melting pot approach is applied. If positively managed diversity can increase creativity and innovation in organization.

Responding to Globalization
a. you are increasingly likely to find yourself in a foreign assignment b. you are going to find yourself working with bosses, peers, and subordinates who were born and raised in different countries.

Empowering People
The reshaping of the relationship between managers and employees. Decision making is being pushed down to the operating level. Managers give up control, employees control their work themselves, make appropriate decisions. Using of self managed teams.

Stimulating Innovation and Change

a. must foster innovation and master the art of change b. maintain the flexibility, improve quality c. to stimulate employee creativity and tolerance to change

Coping with Temporariness

a. b. c. d.

Workers need to continually update their knowledge and skills Workers are in a state of flux. Organizations are in state of flux too. Managers and employees must learn to live with flexibility ,spontaneity, and unpredictability.

Declining Employee Loyalty

Employees used to believe that their employers would reward loyalty, generous benefits, and steady pay increases.

Improving Ethical Behavior

Writing and distributing codes of ethic to guide employees a. Offering seminars, workshops, and training programs on improvement OB c.Providing in-house advisors (anonymously) in dealing with ethical issues
A.