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Seasoned IT management professional/Microsoft server specialist with over 6 years of experience including developing strategic plans to achieve IT objectives; analyzing hardware and software requirements; and managing resources to ensure successful network implementation. In depth technical expertise in Server Administration / Network Administration and Workstation support.
Summary of Skills & Expertise: Microsoft Server Administrator 2008 (MCITP) 5 years of experience in Windows Server support. 2 Years of Experience Citrix Administration with multiple sites and farms.
Expertise in server build and setting up small sites for business needs. Basic network troubleshooting and handling of network cabling and installation of switches & routers. Ability to perform well as a team or individually Attending server hardware related calls. Infrastructure maintenance & support in house
Installation, Configure and support Active Directory.
Configure and manage network services such as DNS, DHCP, WINS, and FSMO roles.
Installation of Microsoft IIS server & Microsoft SQL server.
Troubleshooting & resolving Citrix essentials related issues. Install, support & maintain Symantec AV & NOD32 environments, updating AV definitions.
Support for desktop and laptop related issues. Installation and managing printers & network printers. Installation and managing user profiles & email settings on client
Managing Active Directory user accounts on servers. Troubleshoot printing issues, network issues. Backup & Restores of servers using Windows Backup. Monitor server storage capacity. Configuring shared folder permissions. Operating systems known:
infrastructure management and related project implementation. Installing the new server hardware. 2. Planning the outages for various infrastructure expansions and maintenances. Bangalore Reporting to IT Account Manager – with other IT groups in the region and other locations. I am responsible for site IT operations (Bangalore. Configuring the RAID. Implementing the IT infrastructure and completing the activities within the timelines accepted. 2008 & 2008 R2 executing configuration scripts. and deploying OS like Windows Server 2003. Chennai). Intranet. Job History Sr. Giving IT support to trainings & Events. Work Location: Microsoft CorporationPvt. implementing security on shared resources by assigning NTFS permissions. Job Profile: • • • • • • • • • • • • • • • • Virtual project Management of infrastructure projects and sites Identifying/Escalating/Keeping track of Issues/Risks Define a proper communication plan suiting the project environment and making sure that it is followed Coordination with various stakeholders such as Requirements. Ltd. Vista and Windows 7. WGIA) equipment installations and supervising the activities on Telephony and PBX(IP Phone. XP. Regional project Managers. server installations. . Analyzing and voicing local business needs to corporate IT team and Engineering. Process. fixing the problems proactively to avoid any huge downtimes of IT infrastructure. Proxy Management.1. Microsoft Windows 2008. Working closely with the Business. DDS. File Sharing. Printers…) File Servers. either by SMS Push or manual installation. Internet. Managing Print Servers in the site and providing support to end users and teams. and Architecture teams Project/sites status reporting Owning and managing all IT Infrastructures providing 24x7 on call and hands on support for break-fix issues. Providing Executive support Maintaining Assets. Microsoft Windows 2003. WDS. PRI Lines extensions…) which are related to various projects being implemented in the Site. Bangalore. network (WIFI. Intellimirror. Build. 2008 R2 Servers. RILO etc. Showcasing New Technologies to the external customers. Corporate functional teams and IT vendors to implement all infrastructure related projects at the site and also commissioning and decommissioning of IT infrastructure at various sites and locations. Managing (RODC. up gradation. PSTN Phones. Microsoft Windows 2000.Site Support Engineer ( April 15th 2011 to till date )-Team Lease. ensuring all infrastructure servers running in healthy and secured environment with security patches up to date.
MSRA add-ins Training Room Setup base on the HOL requirements.Security Essentials Managing the network security and general networking Remote Access Support to the users Wireless certificates resetting or expiry issues facing the users (AD issues like gpupdate) Troubleshooting Active Directory issues. Messaging. Capable to resolve the security based problems on Citrix. . 1st 2010 to April 15th 2011)-Unisys Work Location: Microsoft CorporationPvt. Networking. System recovery Troubleshooting the Internet Explorer . Sharjah – UAE Job Profile: Managing & supporting windows 2003 servers. Operating Systems and LOB Joining the users laptops/desktops to the domain (with admin rights) Corpnet Access /Guest Access to business delegates Security /Privacy 101 implementations Operating process by using Microsoft Service Enterprise (Siebel) Updating and managing the antivirus tools like Forefront .2008R2 and repairs Managing Bit locker for the secure data management Direct Access Setup (for the intranet communication over internet without VPN activity) Supporting the users for the System Restore. file sharing issues Supporting the intranet sites such as MS Expense (webpage).MIC . Bangalore. Troubleshooting Share Point sites issues. Managing Outlook /Secure email in MS Outlook 2010 Troubleshooting the Office Communicator issues from Exchange link up Supporting the Unified Communication tools like Live Meeting. Troubleshooting AD issues.Customer Engineer 5 ( November Corporation Pvt Ltd. Coordinating with other support team such SME and GHD for application support for any specific issues (L2 or L3) supports.(VPC 2007/Hyper-V) Coordinating with 3rd party vendors for application or hardware specific issues. Server builds. Managing & supporting windows 2003 domain. User account creation in Active Directory. Supporting server hardware. Chennai Deputy IT Manager (January 1st 2007 to June 28th 2010) – Diplomat Group of Companies. Chennai Job Profile: Supporting of General. Tools. IT infrastructure support of client Microsoft Corporation. Ltd.Windows Server 2008. Lync Conferencing … Supporting and installation of the Windows 7 . Creation of Group Policies when required and handling troubleshooting calls around GPO. GSX.
Customer Support Engineer (May 2005 to February 2006) – Tech Sync Solutions. Experience of Citrix Security. Certifications: Microsoft Server Administrator 2008 (MCITP) Microsoft Certified System Administrator (MCSA) CompTIA Certification (A+) . Weekly server maintenance planning and coordination. printer management through Citrix. Setup network printers and managing print server. maintain. Education Qualification: Diploma in Electronics & Communications ( Polytechnic D. Maintaining DMS – Dealer Management System server & coordinating with WIPRO incase of any application issues. Onsite service support for Acer & Compaq Laptop. Performance and capacity monitoring and management. Maintenance of Tally Server as well as backup. Patch Management to monitor security problems. patches and fixes. Create monthly performance and service level reports. Create and develop Customer database Like Log Sheet. Managing Antivirus server and AV definitions updates on servers and desktops. Creation of user accounts in AD & handling password reset issues. Setup. Bangalore Maintenance of Windows 2000 & 2003 Servers. Patch Management to monitor security problems. Monitor and act on reported system problems. patches and fixes.C. Providing technical solutions through telephone for all problems. Supporting server hardware and coordinating with vendors. Backup & Restores using windows servers. and manage the structure of the file server by performing housekeeping within the file areas or creating new file systems or volumes. System Administrator on Duty. Performance monitoring of servers using perform counters. Migrating and upgrading Citrix Servers and its components. Ensure that all web services are up and functioning. Coordination/implementation of hardware and software installations and upgrades.E. Administering and Troubleshooting of Mdeamon Pro Internet for Intranet mailing systems. System Administrator (February 2006 to September 2006) – Bimal Auto Agency. Bangalore Onsite Support for All type of computers. Bangalore. Manage network lease expirations and planning.IT (IV semester)-KSOU.E) –(20022006) Perusing Bsc.
com Telugu.English T.Palya. Venkateshwara Layout. job2amar@gmail. Bangalore – 560029 Plot no: 531-58. Shadnagar. Respectfully Yours . Mahabubnagar Dist. S.Door No#168/21.Personal Profiles: Date Of Birth Nationality / Passport Religion Marital Status Pan Card Number Contact Details Languages Address for Communication Permanent Address 27th December 1985 Indian / F9718474 Hindu Single ATKPA7161K Mobile: +919741606569 Email: amarambli@gmail. Amarnath . Raithu Colony. Andhra Pradesh.4th cross.com . Hindi..G. Dharmaram College Post.. Kannada.
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