You are on page 1of 73

Employee Welfare Measures

The success of an organization depends not on materials, machines and equipment but on the efficiency of the personnel who are to put in their best efforts for an efficient performance at their job. The importance of human factor in industries lies in the fact that it has an unlimited potential for investments. It is the only resource, which is able to produce an output greater than its inputs. However, human resource is the most complex and unpredictable because of its individuality. Human resource management is also known as personnel management, labor management, manpower management etc. Prof. E.F.L. Breech defined the term personnel Management in the following words--personnel Management is the part of management progress which is primarily concerned with the human constitution of an organization. Employee Welfare Employee welfare is the efforts to make life worth living for workmen. These efforts have their origin either in some statute formed by the state or in some local custom or in collective agreement or in the employers own initiative.

To give expression to philanthropic and paternalistic feelings. To win over employees loyalty and increase their morale. To combat trade unionism and socialist ideas. To develop efficiency and productivity among workers. To save oneself from heavy taxes on surplus profits. To earn goodwill and enhance public image. To reduce the threat of further government intervention.


Page 1

Employee Welfare Measures Employee Welfare is defined as the efforts to make worth living for work working population -OXFORD DICTIONARY Employee/Labor Welfare as such services, facilities and amenities as adequate canteens, rest rooms, recreation facilities& travel facilities for travel to and from work, and for the accommodation of workers employed at a distance from their houses, and such other services, amenities and facilities as contribute to improve the conditions under which workers are employed -ILO men. It

suggests the measures which promote The physical, psychological & general well being of the


Page 2

Employee Welfare Measures

HISTORY OF THE PAPER: Paper has a long history, beginning with the ancient Egyptians and continuing to the present day. For thousands of years, hand-made methods dominated and then, during the 19th century paper production became industrialized .Originally intended purely for writing and printing purposes, a wide variety of paper grades and uses are now available to the consumers. The first paper mill in the world was started in 1336 A.D. in Germany. Later paper mills were started in 1586 in Switzerland and Holland. Later it spread all over the world. Firstly in 1789 chlorine was used for bleaching of the pulp, in 1799 Robert Nicholas the French scientist, who designed the first paper machine to the world. In 1809 John Dickinson patented a cylinder Machine which resulted in better with speed of learning and research work. Later on papermaking has becomes a seed industry at every inch and fairish of the world. INDIAN PAPER INDUSTRY: Paper industry in India is the 15th largest paper industry in the world. It provides employment to nearly 1.5 million people and contributes rupees 25billion to the governments kitty. The government regards the paper industry as one of the 35 high priority industries of the country. Unlike Iron and Steel, Textile and Sugar Industries the paper making industry did not exist in ancient India. For writing purposes Bojapatra (bank of trees) and Talpatra (leaves of Palm) were used some of our oldest manuscripts preserved up to the present time were written on these materials. The modern art papermaking came to India quite late and perhaps the foundations of the modern paper Industry were laid about 1870.


Page 3

Employee Welfare Measures The Titaghar Paper Mills was established in 1881 in Bengal and since the Industry has been growing and spreading in different parts of the Country. Industries which use coarse, heavy and weight-losing materials like wood and timber where in a considerable loss of weight takes place in the first stage may usually seek different locations in different stages. The first stages of these industries are generally located near the sources of supply of heavy materials were these material are changed into half finished goods almost into materials. The subsequent stages are located near the consumer markets where half finished goods are given final shape by additional application of labor. In the care of paper industry it is possible to prepare the wood pulp near the forests and then turn into paper in industrial and popular centers. Canada and the Baltick countries of Europe wish their extensive soft wood forests of the Northern Hemisphere and cheap hydro electric power are the homes of the most important wood pulp and paper industries of the world. Wood pulp is manufactured just on the out skirts of the forests and is supplied to the paper making centers inside their own country and is exported to distant lands like Japan and India. Perhaps in the beginning the Titaghar mills used cotton rage a first class material for making the best varieties of paper. But subsequently the Indian paper mills relied mainly on sabai grass available in Uttar Pradesh and Nepal. For interiors yellow varieties of paper even the Munj grass was used. A brief discussion of the natural resources shows that the beginning when sabi and other greases were the principal raw materials and coal the main source of power. Neither Bengal nor Uttar Pradesh enjoyed and distinct advantage, if the mills Bengal could enjoy the advantage of cheaper of cheaper supplies of local coal, the Industry in Uttar Pradesh possessed the advantage of grass. But as only a little over 2 tons of raw material and nearly 4 tons coal were required for every ton of finished paper, the Industry in Bengal was better placed even after paying freight on the supplies of grass obtained from long distance. Besides this the advantage of the paper market at Calcutta was there. But with the introduction of Bamboos a superiors raw material the GKCE, SULLURPETA Page 4

Employee Welfare Measures Industry in Bengal was placed as constantly advantageous position. Thus supplies of bamboo and coal near at hand and a big market for paper. Bengal continued to enjoy a position of great advantage for the development of paper industry, Bihar, Orissa, U.P., and the Punjab came next. After the development of hydroelectric power the position of other bamboo producing regions in Kerala, Mysore and Hyderabad was also considerably improved. The paper industry using Bamboo as raw material was given the benefit of protective duties in 1925 and since then the progress of industry has been fairly satisfactory. The development of hydroelectric power in many regions of the country has considerably help the inter-regional dispersion of the industry.

The influence of the advantage of raw material, power and markets are very clearly visible in the regional distribution of the industry between 1925 and 1948. In the Bombay region the industry used rage or imported wood pulp and was thus handicapped. In the Madras region also the resource position was not helpful for the development of the industry. In 1951, there were 17 paper mills, and today there are about 515units engaged in the manufacture of paper and paper boards and newsprint in India. The pulp and paper industries in India have been categorized into large scale and small scale. Those industries which have capacity above 24,000 tonnes per annum are designated as large scale industries.


Page 5

Employee Welfare Measures LIST OF THE PAPER UNITS: (in Metric Tons)

S. No.


No. of Units

Installed Capacity


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Andhra Pradesh Assam Bihar Gujarat Haryana Karnataka Jammu & Kashmir Himachal Pradesh Kerala Madhya Pradesh Maharashtra Nagaland Orissa Punjab Rajasthan

18 4 8 45 17 15 1 13 3 16 52 1 7 17 9

4.106 2.208 0.915 2.743 1.496 1.933 0.033 0.094 0.393 1.813 4.677 0.03 2.136 1.378 0.433

2.173 1.084 0.024 1.67 1.11 1.77 0.009 0.213 0.093 0.0991 3.555 0.218 1.207 0.82 0.064


Page 6

Employee Welfare Measures 16 17 18 19 20 Tamil Nadu Uttar Pradesh West Bengal Chandigarh Pondicherry 21 58 21 1 1 2.051 3.12 2.386 0.03 0.096 1616 2.092 0.858 0.016 0.032

Source: Govt. of India, New Delhi

STRUCTURE OF THE INDIAN PAPER INDUSTRY: Paper industry in India can be broadly categorized into 3 major segments Segment based on forest-based raw material large integrated paper mills fall within this segments that use hard wood /bamboo as the major fibrous raw material and are equipped with full-fledged chemical recovery and effluent treatment system. This segment contributes about 36% of the total production in India. Segment based on Agro based raw materials this segment includes medium and small paper mills that used straws, bagasse, and other annual grasses as the cellulosic fibrous raw material. Very few mills are equipped with chemical recovery system. This segment contributes about 29% of the total production in India. Segment based on recycled waste paper this segment covers the medium and small paper mills using waste paper as a major raw material and contributes nearly 35% of the Indian total production.


Page 7

Employee Welfare Measures

There are only 33 large pulps and paper mills based on forest based raw materials with an installed capacity of 2.8 million tones. Since 8 of these mills are closed, operating capacity of these mills around 2.4 million tons of paper board and newsprint. This sector performed well in the last financial year, snatching a capacity utilization of over 80% on the total operating capacity The medium and small Agro based /waste paper based mills produced nearly 3.6 million tons of paper, paper board and newsprint against an operational capacity of nearly 5 million tones, indicating capacity utilization around 70%. PRODUCT INFORMATION: GLOBAL WISE: The global paper industry can broadly divided as follows


Paper and paper board

News print

Writing & printing

Industrial & packaging


Packaging accounts for nearly 50% market share, while writing and printing has a market share of 32% and specialty and newsprint account for the remaining 18% of the market share.


Page 8

Employee Welfare Measures

DOMESTIC WISE: India is among the top 18 global paper producers and to 15 paper dealers. Its paper industry can be broadly classified into: PRODUCT CLASSIFICATION OF INDIAN PAPER INDUSTRY












Page 9

Employee Welfare Measures EMPLOYMENT: Paper Industry employees directly 23-30 persons per 1000 tones of annual capacity and indirectly a vast labor force in forest and other related areas. The employment potential residues are 50-75 per 1000 tones of annual capacity. PAPER INDUSTRY IN ANDHRA PRADESH: Andhra Pradesh is the Second State, after Maharashtra producing more than 2,500 tons of paper of paper per day. In Andhra Pradesh totally there are 21 units with total installed capacity of 4, 48,320 TPA. In Andhra Pradesh there are 4 big paper mills and the remaining are small paper mills based as their installed capacity. The four big Mills are: 1. The Andhra Pradesh Paper Mills Ltd. 2. Sirpur Paper Mills Ltd. 3. Sri Rayalaseema Paper Mills Ltd. 4. Bhadrachalam Paper Mills Ltd. The production capacity of these mills in about 2.5 lakh tones. The total production of Andhra Pradesh comes to about one fourth of Indias total production which is really a great achievement.


Page 10



Page 11

Employee Welfare Measures

INDUSTRY CHALLENGES: Paper manufacturers have had to manage margins by cost control, and this has limited fresh investments and growth within the industry. The industry needs large quantity of wood and water which often face supply limitations and are subject to environmental regulations. Performance of the industry has also been constrained due to high cost of production characterized by inadequate availability and high cost of raw materials and power.

KEY INDICATORS FOR THE GROWTH OF PAPER INDUSTRY: The long-term outlook for the paper industry in India looks distinctly bright for a variety of reasons .Literacy rates are expected to go up as a result of a dedicated fun arising out of the education for primary and secondary education.


Page 12

Employee Welfare Measures

HISTORY: The very thought of setting up a paper mills at Rajahmundry was conceived by a retired forest officer in 1921. The mill was incorporated on 29thJune1964.The mill was commenced in the year 1924 and the name of the Carnatic Paper Mills and Company Limited in the year 1929. But unfortunately the founder of the mill died in 1930 and the mill was closed. The mill has much chequered history since many a time it was forced to remain closed in 1937. M/s Dayaram and sons took over industry but couldnt survive and the machinery continued to be idle till 1942. In 1942 M/s Apte and sons took over the management of

the mills unfortunately the mill was again closed in 1946 ultimately in the year 1953.The Government of Andhra Pradesh took over the mill and started running till 1958. In the year 1958 the planning commission decided to expand factory by investing loan of 23 crores through French Government. At that time the capacity of the mill was around ten tons per day, which could not be achieved till it was taken over by the present management. The state government decided to call and experienced paper manufacturing from the private sector and handed over some of them consequently. The present management took over the mill and entered in to the picture. On the 11th July 1964 the mill was transferred to Bangur group. It is one of the first joint sector enterprise in India with equal participation between the government, public and the West Coastal Paper mills limited. The new management has developed the mill production capacity from mere 30 tons per day to an enormous 35,000 tons per annum in its first phase expansion and completed expansion in 1969. Again by 1970s the production was increased to 45,000 tons per annum and GKCE, SULLURPETA Page 13

Employee Welfare Measures by1978, 75,000 TPA. Later on due to introduction of new technology and modernization of mills in various ways. Now its License capacity= 1, 44, 447 MT/Year and Installed capacity=98,500 MT/Year. An additional capacity of 55,000 was added in 2000-2001 through acquisition of coastal papers ltd, making a total of 1,53,500 TPA. The APPM ltd is now the 4th largest integrated pulp and paper manufacturer in India. Unit: APPM is an integrated wood based paper mill in Rajahmundry.

MISSION AND VISION STATEMENT OF THE ANDHRA PRADESH PAPER MILLS MISSION To be a powerful force in the pulp and paper industry through:

High level of productivity and excellence; Continual improvement in the quality of Human resources, services and technology. Products,

Customer satisfaction; Concern for occupational health and safety. And


Page 14

Employee Welfare Measures

VISION APPM by providing competitive value must emerge as the preferred choices for repeat purchased by an increasing number of satisfied customers, we should continue to be environmentally friendly and practice good corporate citizenship. We will follow a resultoriented style of Management, encourage Meritology and continuously improve on all parameters of operators there by producing a profit that improves the ratio of profit before tax (PBT) to turn over year on year. APPM A VIEW: Name of the Firm Year of Incorporation Status Raw Material Supply Investment and Sources Financial Assistance Organization Chart : The Andhra Pradesh Paper Mills Ltd., Rajahmundry : 1924 : Joint Sector : Bamboo and Hard Wood : Public and Private Deposits : IDBI, IFCI (Main Source) : Board of Directors, Corporate Executive committees, Auditor principles Bankers (SBI) Trade Unions : Total 9 Trade Unions recognized Unions is AITUC Employees Union


Page 15

Employee Welfare Measures Registered Office and Mill Corporate Office : Rajahmundry, East Godavari District, A.P. : 501-509, Swapnalok Complex, 5th Floor 92/93, Sarojini Devi Road, Secunderabad. Accounts Procedure : General Procedure: 1) Trading and Profit & Loss Account 2) Balance Sheet Mission : Mission of the Andhra Pradesh Paper Mills Ltd., is to be powerful force in the world economy in Paper Technology through productivity and Excellence A shared vision which shared responsibility lies with all

shareholders. Raw Material Chemicals Chemicals : Bamboo, Wood, Grass and Coal : Lime, Sodium Sulphate, Rosin, Chlorine, Sulfuric Acid, and Talcum Value : Employees empowerment for Commitment to Total Quality Team efforts and increased productivity, ethical Management practices for extreme, Credibility life and public image. 1) Total stores inventory net to exceed Rs.16 Crores. a) Chemicals, dyes, raw materials, bask etc.,


Page 16

Employee Welfare Measures maximum 5.75 Crores. b) General/Engineering Stores including to

10.25Crores 2) To want to reach the mission of the company. 3) Every employee of the organization should take own mission to give excellent assistance to the firm. Capacity : 5 Machines are used for producing paper. They are: Asha-28 MT Agraja-75MT Anuja-100MT Abha-10MT Anupama-100MT (Speed=550 MPM) PM6-42000MT Major depots of APPM ltd Principal Bankers Delhi, Mumbai, Calcutta, and Secunderabad SBI and CANARA BANK


Page 17

Employee Welfare Measures

There are six paper machines having manufacturing capacity ranging from 10TPD to 120 TPD manufacturing different gram ages of paper ranging from 28 to 250 GSM. To meet the pulp requirement, APPM has an integrated pulp mill with three chippers of 25 Tons/Hr chipping capacity each and thirteen vertical digesters of about 80 -m3 capacities each. APPM adopts Kraft (sulphate) pulping process. Pulp screening and washing is carried through modern energy efficient belt washing system of 320 TPD chemi-washers. Bleaching of pulp is carried in two streets of bleach plants of 150 TPD capacities each. The bleaching sequence adopted is CEPHD in one bleach plant and C/DEPDEPD/SO2 in the other to produce two grades of bleached pulp that is 83+/- 1% and 86+/1% brightness pulps. The company has adequate infrastructure viz. Water treatment plant boiler, house and turbine house to provide uninterruptedly the required utilities like water, steam and power. The soda recovery sections recover the cooking chemicals in the spent liquor from the pulp mill. SOCIAL FORESTRY: APPM could visualize the steep decline in raw material from conventional forests as early as 80s. To face anticipated difficult days, steps were taken to achieve raw materials sufficiency and sustained availability in future through:

Altering technological parameters to utilize more hardwood. Formulated an ambitious form forestry schemes emphasizing. Conservation of natural resources and healthier environment. Massive plantations on marginal and degraded form lands. Create former and eco friendly environment.


Page 18

Employee Welfare Measures Till 2005, form forestry operations have cumulatively covered about 39000 hectares in the catchments areas with an average lead of 200km and about 276 million seedlings have been distributed to the farmers. ENVIRONMENT PROTECTION: Conscious of the importance of health, safety and environment, the company has taken all necessary and adequate steps for ensuring the health and safety of its employee and for the installation of pollution control devices like dust collectors and electrostatic precipitators (ESPs) and utilizing solid wastes like wood/bamboo dust (generated in the wood chippers area) as auxiliary fuel in coal fired boilers (CFB) and recalcinizing the lime mud in the rotary lime kiln (RLK) to regenerate the required burnt lime for re-use in the preparation of cooking liquor. ENVIRONMENTAL POLICY STATEMENT: The Andhra Pradesh paper mills limited remained to: Adopting environment friendly and non-polluting processes based on techno-economic liability. Complying with applicable legal and other requirements to which the company subscribes, related to environmental aspects. Conserving chemicals, coals, limestone, power, steam and water. Improving the competence of employees for effective implementation of environmental management system. Promoting and propagating social and form forestry, and Reviewing improvement. environmental performance periodically for achieving continual


Page 19

Employee Welfare Measures QUALITY POLICY: The company strictly follows the highest-standards-of-quality. This is reflected in the wide acceptance of its products around the world .Almost 90% of all the wood procured comes from its various farm forestry efforts that is from high quality seedlings. This not only ensures better quality raw materials that translate to finer quality products but also a continuous and dependable source of raw material supply. The ongoing MDP will further help the company adopt better production techniques which interterm will hail ensure even better quality products. Unit: Coastal Papers is a recycled and Agro Based paper mill located at Madhavarayudu Palem, about 20KMs from Rajahmundry. PRODUCT PROFILE: The company is an approved supplier to coating plants, corrugated box manufactures textile tubes and comes manufactures battery jacket tubes manufactures foil laminators label printers, computer stationary manufactures multi color printing houses copier units as well as other users in the paper converting and printing industries. PAPER PRODUCTS MANUFACTURED BY APPM LTD:The Product line of APPM Writing paper and printing grade Industrial grade Newsprint grade Copier grade


Page 20

Employee Welfare Measures Some of the product ranges of APPM Ltd is Kraft, manila posters, map litho, cover paper, ram wave hornito, covers and color board etcdifferent Kraft, map litho, printing for Indian tools loaded posters for level brotera, yellow paper for ammonia printing and others. EMPLOYEE WELFARE IN APPM. HEALTH MEASURES IN APPM Section 11 Cleanliness In APPM, 6 permanent sweepers are there for cleaning of roads and 47 dustbins are provided to dispose the wastes. Everyday one lorry is sent to collect the wastes from the dustbins and dump (or) unload extension yard within the premises of mills for composting. Section 12 Disposal of wastes and effluents They send lorry to collect various wastes from dustbins and they keep them in scrap yard and then they are handed over to disposal department for sale. Section 13 Ventilation and temperature In every department, APPM provides sufficient ventilation infrastructure. They provide fans, coolers and A.Cs for controlling the temperature. Section 14 Dust and fumes APPM provides dust shacking machines for collecting dust and fumes. In APPM, soda recovery and power block departments are present to avoid releasing of harmful gases. They


Page 21

Employee Welfare Measures also have fixed dust collecting machines in the chimneys, to avoid releasing of dust into atmosphere. Section 15 Artificial humidification They provide humidification with coolers in all departments and also APPM is having cooling towers to control plant humidity. Section 16 Overcrowding APPM provides dooms for machineries for avoiding more sound of the machine where the employees work and there is large workspace provided to avoid overcrowding. Workmen are given ear plugs to avoid sound of the machines. Section 17 Lighting Sufficient lighting is provided in all departments by providing lights (tube lights) in all workplaces and fled lights are also provided. Section 18 Drinking water APPM provides 49 aqua guards with coolers for drinking water to the employees. Section 19 Latrines and urinals They provide sufficient latrines and urinals in each department with wash basins..


Page 22

Employee Welfare Measures Section 20 Spittoons APPM provides spittoons in every toilet and also on the road side of the APPM premises. WELFARE MEASURES IN APPM Section 42 Washing Facilities Adequate and suitable facilities for washing were provided in the plant. There are wash basins 74, taps 100 above. Section 43 Facilities for storing and drying clothes Suitable places for keeping and drying of wet clothing were provided and maintained department wise. Section 44 Facilities for sitting Suitable sitting arrangements are provided in the mills. In every department, there are tables and fans. NON-STATUTORY WELFARE PROVISIONS IN APPM 1. HOUSING FACILITIES FOR EMPLOYEES: Management has provided 941 quarters Mills Colony Mallayyapeta Colony 161(A, B, C, D) 780(F, H, I)


Page 23

Employee Welfare Measures

2. RECREATION: APPM provided the recreation clubs. a. One is Employee Recreation Club at Mallayyapeta. b. Other is Staff Club at Mills Colony. 3. EDUCATION: a. Running two schools for employees children b. Bus facilities for school going children and college students. c. Merit scholarships for 10th class and intermediate students who got highest marks-Rs .1000/d. Education assistances for 20 students both Engineering and Medical courses. Sr.Staff Rs.10, 000/-

Jr.Staff and Workmen Rs. 8,000/4. MEDICAL FACILITIES: a. Medical facilities at colony -Mills colony -Mallayyapeta colony. Management has provided two free consultation dispensaries, one Township and Mills colony. b. Medical assistance scheme for chronic diseases. I. For employees who are covered under ESI - Rs 30,000/II. For employees who are not covered under ESI - Rs 1,00,000/each at APPM mills,


Page 24

Employee Welfare Measures

5. OTHER PROVISIONS: a. One pair of shoes Rs.312/- and Two pairs of socks Rs.64/b. Two pairs of uniforms Rs.540/c. Birthday Sweets to employees on their birthday Employees on permanent rolls -1kg Badli, casual / contract workers kg d. Kalyana mandapam expenses for performing the marriage of employees own children Rs.3500/e. Silver mementos on retirement from service Rs.2000/f. Silver mementos for employees who have completed 25 years service 100gms g. Family planning Rs.100/h. Death relief fund i. Equal share of employer and employee Rs.75, 000/-

j. Funeral expenses Rs .1,300/k. Ex-gratia Employees on permanent rolls 3 lakhs Badli /Casual/Contract - 1 lakh.

l. Janata personal accident scheme Rs .25, 000/- on accidental death while on service.


Page 25

Employee Welfare Measures

HUMAN RESOURCES DEVELOPMENT: The company has two dedicated training halls in the premises and conducts regular training programs on occupational health and safety in addition to employee development and need-based training for all levels of employee. MANAGEMENT SYSTEM Q.E &SMS: Unit: APPM is an ISO 9001:2000 ISO14001: 2004& OHSAS18801:1999 certified company. Unit: CP is an ISO 9001; 2000 certified company. MARKETING: Marketing of paper is done through a nation wide dealer network of 79 dealers located in 30 cities or towns. Sales operations are carried out through branch offices situated at Bangalore, Chennai, Delhi, Kolkata and Mumbai to cater to the South, North, East and West zone requirements. 60% of sale is to trade channel Distributors, retailers, jobbers etc., and 40% of sale is through dealers to direct consumers. Andhra Pradesh sales operations are carried through the marketing department at corporate office, Secundarabad. Overseas sales operations are carried out through International agents or representatives located in India. Merchant exports only to countries not represented by such agents.


Page 26

Employee Welfare Measures MILL DEVELOPMENT PROGRAM: The company has taken up a mill development program of about Rs.635 Crs with state of the art technologies to improve environmental friendliness, safety besides productivity and quality. As a part of this APPM has already commissioned it state of the art chemical (Waste Heat) recovery boiler of biggest capacity in India along with other associated plants viz., 4F evaporated CD Filer, caustic zing plant, DM plant and two chippers of each 45TPH chipping capacity and 100TPH capacity screen state of the art Fiber line and other erection works are in progress. The financial closure of the MDP was achieved: IFC and DEG sanctioned Foreign currency loans of 35 million $ and 15 million US $ respectively, where as State Bank of India and Canara Bank sanctioned Rupee term loans of Rs.83Crs and &75Crs respectively. AWARDS:

Best Management Award 2004-2005 for outstanding contribution in the maintenance of Industrial Relations, Labor Welfare and Productivity from the Government of Andhra Pradesh.

Gold Award in the Paper Sector for outstanding achievement in Safety Management Award by Greentech Foundations in the Year 2005-2006.

Silver Award in the Paper Sector for outstanding achievement in Environment Management presented by Greenstech Foundations in the Year 2005-2006.

Certificate on environmental management system standard: ISO 14001:2004 by DNY BY, Netherlands.

A special award by CAPEXIL in recognisition of outstanding export performance in respect of paper and paperboard for the year 2004-05.


Page 27














Page 28



Page 29

Employee Welfare Measures

SALES PERFORMANCE OF THE COMPANY: (Rs. In lakhs) Year Net sales Changes in sales Percentage of Change in Sales 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011 49756.16 53303.00 59812.56 65730.00 65450.00 75990.00 62340 3546.84 6509.56 5917.44 -280.00 10540 -13650 7.13% 10.83% 9.00% -0.42% 13.8% -21.89%

Source: Annual reports of APPM The above table shows the sales performance of the company during the period 2005 to 2011. The Net sales of the company is increased by 7.13% from 2005-06 to 2006-07. In the next year i.e., in 2007-08 sales increased by 10.83%. Sales further increased by 9% in 2008-09. Then the next year sales were decreased by 0.42% and the next year i.e., 2010-11 Net sales of the company is increased by 13..8% and then the next i.e., end of 2011 sales was decreased by 21.89%.Thus the company sales have been showing a decreasing trend year after year.


Page 30

Employee Welfare Measures CSR ACTIVITIES: Providing health care to the needy. Caring for children through various initiatives in the education area. Supporting cultural religious and sports events. Training poor/weaker section women in tailoring, distribution school kids, and school bags to the school children in the agency area. The company has constructed bus shelters in MR Palem, Anaparthy and Palotodu areas. FUTURE PLANS: APPM is planning to implement HR, plant maintenance and business intelligence to make the information system of APPM more effective and comprehensive. In the next phase APPM has transferred in to IP. International papers wants to acquire the APPM.


Page 31

Employee Welfare Measures


Welfare helps in keeping the morale and motivation of the employees high so as to retain the employees for longer duration. The welfare measures need not be in monetary terms only but in any kind/forms. Employee welfare includes monitoring of working conditions, creation of industrial harmony through infrastructure for health, industrial relations and insurance against disease, accident and unemployment for the workers and their families. Employee welfare entails all those activities of employer which are directed towards providing the employees with certain facilities and services in addition to wages or salarie


Page 32

Employee Welfare Measures


The main text of study is concentrated upon the importance of the welfare and safety and of employees at work places. As a subject of welfare facilities is a very broad one covering a wide field of activities. In the final analysis employee welfare services should include statutory and non-statutory welfare facilities undertaken by employees, Government and also social security measures which contribute to workers welfare such as industrial health, insurance, gratuity, Provident Fund, maternity benefits etc. The role of the international labor organization and its working towards personnel welfare and safety play vital role in improving industrial relations in the organization.


1. 2. 3.

To know about the welfare programs and safety measures provided by the company. To study the level of loyalty and morale of the employees in the organization. To know workers satisfaction regarding welfare activities.


Page 33

Employee Welfare Measures


There are many practical problems while undergoing the study on the project although the personnel of The APPM limited is very co-operative and helpful. They are bound by their own rules and regulations. Many times concerned officers are busy in fulfilling their targets and thereby a detailed data could not be provided to us. However, the extent possible the information was collected and incorporated in this project.

It was not exposed to very latest and detailed information about Senior Officer Salaries and perks of the Mill.

The prejudices and biases of the sample respondents may also act as hindrances to the study.

Due to shift timings, collecting information from some groups of the employees has become difficult and not possible.


Page 34

Employee Welfare Measures

The methodology adopted to study the welfare amenities of The Andhra Pradesh Paper Mills has been research oriented. The analyzed information has been collected from the HRD Officials of the Organization. And, the information collected from the employees and observations on employees working situations during the visits to various places of the Organization. The approach in research of the project is of Primary data: Primary data includes collection of data from the employees and management Staff through well designed questionnaire, observation and interview. Secondary data Brief introduction and information has been provided by Officers to who reported for studying this topic. Further information has been gathered from the reports, journals from the records maintained by the concerned departments. Primary data Secondary data.


Page 35

Employee Welfare Measures

EMPLOYEE WELFARE Human Resource Management is one of the most complex and challenging fields of management. It deals with the 'People Dimension' in management. Human Resources play a very important role in the development of the business. They constitute the organization at all levels and are regarded as a dynamic factor of production. Labor is considered as a very dominant factor of production for increasing productivity. In order to get best results from the employees, management must be aware of what employees expect from their employees. It is for the management to see that the workers get economic, social and individual satisfaction, employee welfare activities are undertaken. The concept of ' employee welfare ' is flexible and elastic and differs widely with time, region, industry, social values and customs, degree of industrialization, the general economic development of the people and political ideologies prevailing at a particular time, it is also molded according to the age - group, sex, socio - cultural background, marital and economic status and educational level of the workers in various industries. Definition: Employee welfare has been defined in various ways, though unfortunately no single definition has found universal acceptance. The Oxford Dictionary defines labor welfare as efforts to make life worth living for worker Chambers Dictionary defines welfare as a state of faring or doing well; freedom from calamity, enjoyment of health, prosperity.


Page 36

Employee Welfare Measures The ILO report refers to labor welfare as such services, facilities, and amenities, which may be established in, or in the vicinity of undertakings to enable persons employed therein to perform their work in healthy and congenial surroundings and provided with amenities conducive to good health and high morale.Employee welfare entails all those activities of employer which are directed towards providing the employees with certain facilities and services in addition to wages or salaries. Employee welfare has the following objectives: 1. To provide better life and health to the workers 2. To make the workers happy and satisfied 3. To relieve workers from industrial fatigue and to improve intellectual, cultural and material conditions of living of the workers. The basic features of employee welfare measures are as follows: 1. Employee welfare includes various facilities, services and amenities provided to workers for improving their health, efficiency, economic betterment and social status. 2. Welfare measures are in addition to regular wages and other economic benefits available to workers due to legal provisions and collective bargaining 3. Employee welfare schemes are flexible and ever-changing. New welfare measures are added to the existing ones from time to time. 4. Welfare measures may be introduced by the employers, government, employees or by any social or charitable agency. 5. The purpose of labor welfare is to bring about the development of the whole personality of the workers to make a better workforce.


Page 37

Employee Welfare Measures The very logic behind providing welfare schemes is to create efficient, healthy, loyal and satisfied labor force for the organization. The purpose of providing such facilities is to make their work life better and also to raise their standard of living. The important benefits of welfare measures can be summarized as follows:

They provide better physical and mental health to workers and thus promote a healthy work environment

Facilities like housing schemes, medical benefits, and education and recreation facilities for workers families help in raising their standards of living. This makes workers to pay more attention towards work and thus increases their productivity.

Employers get stable labor force by providing welfare facilities. Workers take active interest in their jobs and work with a feeling of involvement and participation.

Employee welfare measures increase the productivity of organization and promote healthy industrial relations thereby maintaining industrial peace. The social evils prevalent among the labors such as substance abuse, etc are reduced to

a greater extent by the welfare policies. FACTORIES ACT 1948 Organizations provide welfare facilities to their employees to keep their motivation levels high. The employee welfare schemes can be classified into two categories viz. statutory and non-statutory welfare schemes. The statutory schemes are those schemes that are compulsory to provide by an organization as compliance to the laws governing employee health and safety. These include provisions provided in industrial acts like Factories Act 1948, Dock Workers Act (safety, health and welfare) 1986, Mines Act 1962. The non statutory schemes differ from organization to organization and from industry to industry. GKCE, SULLURPETA Page 38

Employee Welfare Measures WELFARE MEASURES Section 42. Washing facilities. (1) In every factory (a) Adequate and suitable facilities for washing shall be provided and maintained for the use of the workers therein; (b) Separate and adequately screened facilities shall be provided for the use of male and female workers; (c) Such facilities shall be conveniently accessible and shall be kept clean. (2) The State Government may, in respect of any factory or class or description of factories or of any manufacturing process, prescribe standards of adequate and suitable facilities for washing. Section 43. Facilities for storing and drying clothing. The State Government may, in respect of any factory or class or description of factories, make rules requiring the provision therein of suitable places for keeping clothing not worn during working hours and for the drying of wet clothing. Section 44. Facilities for sitting. (1) In every factory suitable arrangements for sitting shall be provided and maintained for all workers obliged to work in a standing position, in order that they may take advantage of any opportunities for rest which may occur in the course of their work. (2) If, in, the opinion of the Chief Inspector, the workers in any factory engaged in a particular manufacturing process or working in a particular room are able to do their work efficiently in a GKCE, SULLURPETA Page 39

Employee Welfare Measures sitting position, he may, by order in writing, require the occupier of the factory to provide before a specified date such seating arrangements as may be practicable for all workers so engaged or working. (3) The State Government may, by notification in the Official Gazette, declare that the provisions of sub-section (1) shall not apply to any specified factory or class or description of factories or to any specified manufacturing process. 1. Employees compensation Act, 1923

a. Coverage. This Act covers all workers employed in factories, mines, plantations, transport undertakings, construction works, railways, ships, circus and other hazardous occupations specified in schedule II of the Act. The Act empowers the State Government to extend the coverage of the Act by adding any hazardous occupation to the list of such occupations is schedule II. 1. Administration. The Act is administered by the State Government which appoints Commissioners for this purpose under sec. 20 of the Act. 2. Benefits. Under the Act, compensation is payable by the employer to a workman for all personal injuries caused to him by accident arising out of and in the course of his employment which disable him for more than 3 days. 2. Employees State Insurance Act, 1948 1. Other than seasonal factories, run with power and employing 20 or more workers. 2. Administration. The Act is administered by the ESI corporation, an autonomous body consisting of representatives of the Central and State Governments, employers, employees, medical profession and parliament.


Page 40

Employee Welfare Measures 3. Benefits. The Act, which provides for a system of compulsory insurance, is a landmark in the history of social security legislation in India. 1. Medical Benefit. An insured person or (where medical benefit bas been extended to his family) a member of his family who requires medical treatment is entitled to receive medical benefit free of charge. 2. Sickness Benefit. An insured person, when he is sick, is also entitled to get sickness benefit at the standard benefit rate corresponding to his average daily wage. 3. Dependants Benefit. If an insured person meets with an accident in the course of his employment an dies as a result thereof, his dependants, i.e. his widow, legitimate or adopted sons and legitimate unmarried daughters get this benefit. 3. The Maternity Benefit Act, 1961 Maternity benefit is one of the important benefits provided under the,Employees State Insurance Act, 1948. Another important legislation in this respect is the Maternity Benefit Act, 1961. The Act covers only those persons who are not covered by the Employees State Insurance Act. The Act entitles a woman employee to claim maternity leave from her employer if she has actually worked for a period of at least 160 days in the 12 months immediately proceeding the day of her expected delivery. EMPLOYEES' PROVIDENT FUND SCHEME 1952 Employee Definition: "Employee" as defined in Section 2(f) of the Act means any person who is employee for wages in any kind of work manual or otherwise, in or in connection with the work of an establishment and who gets wages directly or indirectly from the employer and includes any person employed by or through a contractor in or in connection with the work of the establishment. GKCE, SULLURPETA Page 41

Employee Welfare Measures

Membership: All the employees (including casual, part time, Daily wage contract etc.) other then an excluded employee are required to be enrolled as members of the fund the day, the Act comes into force in such establishment. Basic Wages: "Basic Wages" means all emoluments which are earned by employee while on duty or on leave or holiday with wages in either case in accordance with the terms of the contract of employment and witch are paid or payable in cash, but dose not include a. The cash value of any food concession; b. Any dearness allowance (that is to say, all cash payment by whatever name called paid to an employee on account of a rise in the cost of living), house rent allowance, overtime allowance, bonus, commission or any other allowance payable to the employee in respect of employment or of work done in such employment. c. Any present made by the employer. Explanation: 'Pay' includes basic wages with dearness allowance, retaining allowance, (if any) and cash value of food concessions admissible thereon. Employee Provident Fund Scheme: Employees' Provident Fund Scheme takes care of following needs of the members: (i) Retirement (ii) Medical Care (vi) Financing (iii) Housing of Insurance

(iv) Family obligation Polices

(v) Education of Children


Page 42

Employee Welfare Measures Employees' Provident Fund Interest rate: The rate of interest is fixed by the Central Government in consultation with the Central Board of trustees, Employees' Provident Fund every year during March/April. The interest is credited to the members account on monthly running balance with effect from the last day in each year. The rate of interest for the year 1998-99 has been notified as 12%. The rate of interest for 99-2000 w.e.f. 1.7.'99 were 11% on monthly balances. 2000-2001 CBT recommended 10.25% to be notified by the Government. Withdrawal before retirement: A member can withdraw up to 90% of the amount of provident fund at credit after attaining the age of 54 years or within one year before actual retirement on superannuation whichever is later. Claim application in form 19 may be submitted to the concerned Provident Fund Office. Accumulations of a deceased member: Amount of Provident Fund at the credit of the deceased member is payable to nominees/ legal heirs. Claim application in form 20 may be submitted to the concerned Provident Fund Office. Transfer of Provident Fund account: Transfer of Provident Fund account from one region to other, from Exempted Provident Fund Trust to Unexampled Fund in a region and vice-versa can be done as per Scheme. Transfer Application in form 13 may be submitted to the concerned Provident Fund Office.


Page 43

Employee Welfare Measures Nomination: The member of Provident Fund shall make a declaration in Form 2, a nomination conferring the right to receive the amount that may stand to the credit in the fund in the event of death. The member may furnish the particulars concerning himself and his family. These particulars furnished by the member of Provident Fund in Form 2 will help the Organization in the building up the data bank for use in event of death of the member. ESI ACT Applicability 1) All factories excluding seasonal factories employing 10 or more persons and working with electric power. 2) All factories excluding seasonal factories employing 20 or more persons and working without electric power. 3) Any establishment which the Government may specifically notify as being covered. 4) Shop employing 20 or more persons. Eligibility 1) Any person employed for wages (up to Rs. 15,000) in or in connection with the work of a factory or establishment end. 2) Any person who is directly employed by the employer in a factory or through his agent on work which is ordinarily part of the work of the factory or incidental to purpose of the factory.


Page 44

Employee Welfare Measures Benefits 1) Free medical treatment is offered to covered employees at hospital and dispensaries run by the ESI Corporation. 2) About 7/12th of employees normal wage will be payable to him by ESI during sickness. 3) Maternity benefit for 12 weeks of which not more than 6 weeks should be preceding confinement. 4) Death during course of employment entitles specified dependents to a regular payment. 5) One time payment of Rs. 1,500 to help meet funeral expenses. Penal Provisions 1) For employees contribution: Imprisonment for minimum 2 yrs. to maximum 5 yrs. and/or fine of Rs. 25,000/- . 2) For employers contribution: Imprisonment for minimum 6 months to maximum 3 yrs. and/or fine of Rs. 10,000/OTHER BENEFITS Supply of special aids : Insured persons and members of their families are provided artificial limbs, hearing aids, artificial dentures, spectacles (for insured person only) & artificial appliances like spinal supports, cervical collars, walking calipers, crutches, wheel chairs and cardiac pace makers, dialysis/dialysis with kidney transplant etc. as part of medical care under the ESI Scheme.


Page 45

Employee Welfare Measures

1. Age of the employee

Age Below 20 20-30 31-40 Above 40 No. of respondents 0 24 44 32 Percentage (%) 0 24 44 32


Page 46

Employee Welfare Measures

50 40 30 20 10 0 Below 20 20-30 31-40

Above 40

INTERPRETATION: From the above chart it is observed that 44% of employees are at the age group of 31-40, 32% of employees are at the age group of above 40, 24% of employees are at the age group of 20-30 and 0% employees are at the age of below 20 years.


Page 47

Employee Welfare Measures

2. Level of Employee Education Qualification

Education DIPLOMA ITI UG DEGREE/PG No. of respondents 10 25 20 45 Percentage (%) 10 25 20 45

45 40 35 30 25 20 15 10 5 0 DIPLAMA ITI UG DEGREE/PG

INTERPRETATION: From the above chart it is observed that 45% employees are degree/pg qualification, 25% employees are ITI qualification, 20% employees are UG, 10% employees are having DIPLOMA qualification. GKCE, SULLURPETA Page 48

Employee Welfare Measures

3. Level of work experience

No. of years Below 5 years 5-10 years Above 10 years No .of respondents 20 30 50 Percentage (%) 20 30 50

50 45 40 35 30 25 20 15 10 5 0 Below 5 years 5-10 years Above 10 years

INTERPRETATION: From the above chart it is observed that 50% employees are above 10 years experience, 30% employees are having 5- 10 years experience, 20% employees are below 5 years experience.


Page 49

Employee Welfare Measures

4. Level of satisfaction on uniform Opinion Excellent Good Average No. of respondents 20 70 10 Percentage (%) 20 70 10

70 60 50 40 30 20 10 0 Excellent Good Average

INTERPRETATION: From the above analysis it is observed that 20% of employees are feeling excellent and 70% of the employees feel good and 10% of employees feel average about the uniform provided. So, most of the employees are feeling good about the uniform provided.


Page 50

Employee Welfare Measures

5.Level of housing facilities

Opinion Excellent Good Average Poor No. of respondents 05 65 25 05 Percentage (%) 5 65 25 5

70 60 50 40 30 20 10 0 Excellent Good Average Poor

INTERPRETATION: From the above analysis it is observed that 5% of employees are feeling excellent and 65% of the employees feel good, 25% of employees feel average and 5% of employees feel poor about the housing facility. So, most of the employees are feeling good about the housing facility.


Page 51

Employee Welfare Measures

6. What do you think about spittoons and lighting facilities?

Opinion Excellent Good Average

No .of respondents 20 60 20

Percentage (%) 20 60 20

60 50 40 30 20 10 0 Excellent Good Average

INTERPRETATION: From the above analysis it is observed that 20% of employees are feeling excellent and 60% of the employees feel good, 20% of employees feel average about the spittoons and lighting facilities at the work place.


Page 52

Employee Welfare Measures

7. Satisfaction level on shelters, rest rooms and lunch rooms

Opinion Highly satisfied Satisfied Not satisfied No. of respondents 05 90 05 Percentage (%) 5 90 5

100 90 80 70 60 50 40 30 20 10 0 Highly satisfied Satisfied Not satisfied

INTERPRETATION: From the above analysis it is observed that 5% of employees are highly satisfied and 90% of the employees are satisfied, 5% of employees are feeling not satisfied about shelters, rest rooms and lunch rooms.


Page 53

Employee Welfare Measures

8.Level of co-operative society

Opinion Yes No Chart: No. of respondents 95 05 Percentage (%) 95 5

100 90 80 70 60 50 40 30 20 10 0 Yes No

INTERPRETATION: From the above analysis it is observed that 95% of employees are getting benefit through co-operative society stores and 5% of the employees doesnt available with society stores.


Page 54

Employee Welfare Measures

9. How do you feel about canteen facility?

Opinion Highly satisfied Satisfied No. of respondents 10 90 Percentage (%) 10 90


90 80 70 60 50 40 30 20 10 0 Highly satisfied Satisfied

INTERPRETATION: From the above analysis it is observed that 10% of employees are highly satisfied and 90% of the employees are satisfied. So, finally most of the employees are satisfied with the canteen facility provided by the organization.


Page 55

Employee Welfare Measures

10. Quality level of food in canteen?

Opinion Good Average Poor No. of respondents 30 40 30 Percentage (%) 30 40 30


Good Average Poor

INTERPRETATION: From the above analysis it is observed that 30% of the employees feel good, 40% of employees feel average and 30% of the employees feel poor about the quality of the food provided by the organization.


Page 56

Employee Welfare Measures

11. What do you think about paid leaves?

Opinion Highly sufficient Sufficient Not sufficient No. of respondents 20 70 10 Percentage (%) 20 70 10

80 70 60 50 40 30 20 10 0 Highly sufficient Sufficient Not sufficient

INTERPRETATION: From the above analysis it is observed that 20% of employees feel highly sufficient and 70% of the employees feel sufficient, 10% of employees are feeling not sufficient about the paid leaves provided by the management.


Page 57

Employee Welfare Measures

12. Satisfaction level on bonus

Opinion Yes No No .of respondents 90 10 Percentage (%) 90 10




0 Yes No

INTERPRETATION: From the above chart it is observed that 90% of employees are satisfied and 10% of the employees not satisfied about the bonus provided by the organization.


Page 58

Employee Welfare Measures

13. Consideration of employee suggestions

Opinion Yes No

No. of respondents 40 60

Percentage (%) 40 60

60 50 40 30 20 10 0 Yes No

INTERPRETATION: From the above analysis it is observed that 40% of employees are feeling fair and 60% of the employees feel not fair about consideration of employee suggestions on welfare activities.


Page 59

Employee Welfare Measures

14. Level of safety facility

Opinion Highly sufficient Sufficient Not sufficient No.of respondents 30 65 05 Percentage (%) 30 65 5

70 60 50 40 30 20 10 0 Highly sufficient Sufficient Not sufficient

INTERPRETATION: From the above analysis it is observed that 30% of employees feel highly sufficient and 65% the employees feel sufficient, 5% of employees are feeling not sufficient about the safety facilities provided by the management.


Page 60

Employee Welfare Measures

15. How do you feel about first aid appliances? Opinion Proper Partly proper Chart: No. of respondents 90 10 Percentage (%) 90 10

90 80 70 60 50 40 30 20 10 0 Proper Partly proper

INTERPRETATION: From the above analysis it is observed that 90% of employees are feeling fair and 10% of the employees feel partly proper about the first aid appliances provided by the management.


Page 61

Employee Welfare Measures

16. Satisfaction on medical assistance scheme for chronic diseases

Opinion Yes Partial No. of respondents Percentage (%) 70 70 30 30


70 60 50 40 30 20 10 0 Yes Partial

INTERPRETATION: From the above analysis it is observed that 70% of employees are agree and 30% of the employees feel partial about the medical assistance scheme provided by the management.


Page 62

Employee Welfare Measures

17. Satisfaction level on welfare implementation Opinion Highly satisfied Satisfied Not satisfied No. of respondents Percentage (%) 10 10 50 50 40 40

50 45 40 35 30 25 20 15 10 5 0 Highly satisfied Satisfied Not satisfied

INTERPRETATION: From the above analysis it is observed that 10% of employees are highly satisfied and 50% of the employees are satisfied, 40% of employees are feeling not satisfied about the implementation of welfare schemes in the organization.


Page 63

Employee Welfare Measures

18. Satisfaction level on transportation allowances

Opinion Satisfied Not satisfied No. of respondents Percentage (%) 70 70 30 30


70 60 50 40 30 20 10 0 Satisfied Not satisfied

INTERPRETATION: From the above analysis it is observed that 70% of the employees are satisfied and 30% of employees are feeling not satisfied about the transportation allowances provided by the organization.


Page 64

Employee Welfare Measures

19. Does the organization provide merit scholarship to the employee children?
Opinion Yes No No. of respondents 80 20 Percentage (%) 80 20


80 70 60 50 40 30 20 10 0 Yes No

INTERPRETATION: From the above analysis it is observed that 80% of employees are feeling fair and 20% of the employees feel not fair about the merit scalars providing to the employee children.


Page 65

Employee Welfare Measures

20. How do you feel about the change occurring from APPM to IP?
Opinion Excellent Good Cant say No. of respondents 20 60 20 Percentage (%) 20 60 20

60 50 40 30 20 10 0 Excellent Good Cant say

INTERPRETATION: From the above analysis it is observed that 20% of employees are feeling excellent and 60% of the employees are feeling good, 20% of employees are express their opinion as cant say.


Page 66

Employee Welfare Measures

From the analysis of the data that I have gathered through the questionnaire I found the following: It is found that all the statutory facilities are provided by the Management to the employees in the organization. Majority of the employees of the organization are under the age group of 31-40 years Majority of the in the organization are experienced with above 10 years. Most of the employees are satisfied with the uniform provide by the organization. Most of the employees opinioned that the lighting facility at the work premises is good. Majority of the employees are very much satisfied with bonus provided by the company. Majority employees feel that the safety facilities provided by the organization are sufficient. Very few employees agrees that the quality of the food provided by the company is good. Minority of the employees satisfied with the transportation allowances provided by the company. Most of the employees feel that the management should consider the employee suggestions while implementing the welfare activities.


Page 67

Employee Welfare Measures

In order to motivate personnel by all means to improve the interpersonal relationships and create zeal to work more for organizational growth, every department should conduct regular meeting. The canteen managing committee must implement certain measures to improve the quality of food supplied in the canteen. Management should consider employee suggestions on welfare activities. Sufficient numbers of spittoons are to be placed in convenient places and are to be maintained in a clean and hygienic condition. Expansion of the cycle and scooter stands at the colonies is to be considered, as it is not sufficient to place the vehicles at the present stands. Bus transport facility is to be provided to the employees to make them reach the factory in time. It is suggested that the organization should provide uniform for the regular contract employees as provided for the permanent employees. Sufficient numbers of peons are to be appointed in every department to avoid delay of the work.


Page 68

Employee Welfare Measures

At last I conclude that the project report undertaken by me is satisfactory and the work has got very good response from the respondents. In the process majority of the respondents are very positive towards the facilities. According to my research organization should consider the employee suggestions and it should focus on improving the quality of the food provided in the canteen, and is to finalize that all the employees are provided with better facilities by the company.


Page 69

Employee Welfare Measures

1. Name of the employee: Department: Age: (a)Below 20 (b) 20-30 (c) 31-40 (d) Above 40 years 2. Educational qualification (a) Diploma (b) ITI 3. Total work experience. (a) Below 5 years (b) 5-10 years (c) Above 10years 4. Are you satisfied with the uniform provided by the management? [ ] (a)Excellent (b) Good (c) Poor (d) Very Poor [ ] (d) Poor [ ] (c) UG (d) DEGREE/PG [ ] [ ] [ ]

5. How do you feel about Housing facilities? (a)Excellent (b) Good (c) Average

6. What do you think about spittoons and lighting facilities? (a)Excellent (b) Good (c) Average (d) Poor

7. How do you feel about shelters, restrooms, and lunch rooms? (a)Highly Satisfied (b) Satisfied (c) Not Satisfied

[ ]


Page 70

Employee Welfare Measures 8. Is there any consumer co-operative society stores managed by the Organization? (a) Yes (b) No [ ] [ ]

9. How do you feel about canteen facility? (a)Highly Satisfied (b) Satisfied (c) Not Satisfied

10. What do you think about the quality of the food? (a) Excellent (b) Good (c) Poor

[ ]

11. What do you think about paid-leaves in your organization? (a)Highly Sufficient (b) Sufficient (c) Not Sufficient

[ ]

12. Are satisfied with the bonus provided by the organization? (a) Yes (b) No

[ ]

13. Whether the management consider the employee suggestions On welfare activities. (a)Yes (b) No [ ] [ ]

14. What do you think about safety facilities provided by the organization? (a)Highly Sufficient (b) Sufficient (c) Not Sufficient [ ]

15. How do you feel about first aid appliances? (a)Proper (b) Partly Proper (c) Improper


Page 71

Employee Welfare Measures 16. Are you satisfied with medical assistance scheme for Chronic diseases? (a)Yes (b) No (c) Partial [ ] [ ]

17. What do you feel about welfare implementation? (a)Highly Satisfied (b) Satisfied (c) Not Satisfied

18. How do you feel about traveling facilities or allowances? Provided by the organization. (a)Highly Satisfied (b) Satisfied (c) Not Satisfied [ ]

19. Does the organization provide merit scalar the employee children?[ ] (a) Yes (b) No

20. How do you feel about the change occurred in the organization From APPM to IP? (a)Excellent (b) Good (c) Not Good (d) cant say [ ]


Page 72

Employee Welfare Measures

BIBLIOGRAPHY Books: Human resource management Human resource management P.SUBBARAO ASHWATHAPPA



Page 73