Postgraduate Program Subject Outline

Faculty of Business and Management

http://my.uowdubai.ac.ae Subject Code: TBS903 Session: Autumn Subject Name: Managing People in Organisations Section: 1 (Sun), 2 (Wed), 3 (Sat)

Year: 2009

LECTURE INFORMATION
Day: Time: Sunday (Section 1) 18:00-22:00

Location: Block 15 Room KV15-117 Day: Time: Wednesday (Section 2) 18:00-22:00

Location: Block 15 Room KV15-110 Day: Time: Saturday (Section 3) 09:00-13:00

Location: Block 15 Room KV15-121

Lecturers Name: Building & Office No: E-mail Address: Consultation Days and Times:

DR. JENNY KNOWLES MORRISON Block 14 Office 1.16 (through door marked 1.15) jennyknowles@uowdubai.ac.ae
Sundays: 2-5 pm; Tuesdays: 3-9 pm; Wednesdays: 3-5 pm; Saturdays: 1-2 pm. Please send email to reserve a time to avoid overlapping meetings. Other times outside these hours available by appointment.

Subject Coordinator: Program Coordinator:

DR. JENNY KNOWLES MORRISON TBA

Subject Outline TBS 903 Autumn 2009

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Managing People in Organizations Dr. Jenny Knowles Morrison

1 SUBJECT DESCRIPTION
The subject covers issues related to : Different ways of thinking about organizations and organizational change and the implications of these differences. The relationship of organizations to their environments. The roles and behaviours of managers Organizational dynamics, including group dynamics, team- building, decision-making and leadership. Strategic policy options available to managers in terms of structure, culture, motivation and leadership. Questions of power and politics within organizations.

2 LEARNING OUTCOMES
The broad objective of this course is to introduce students to the nuances of managing people in organizations by thematically combining theories and research in organizational behaviour and human resource management. More specifically, on successful completion of this course, the students will be able to 1. Demonstrate an understanding and foundational knowledge regarding the key concepts, theories and research findings in the field of organizational behaviour. 2. Adopt an integrative, multi-disciplinary approach to the learning, analyses and application of organizational behaviour concepts. 3. Demonstrate intellectual enquiry and debate about varied micro to macro issues in organizational behaviour ( which includes, personality and values , attitudes and job satisfaction , motivation, group dynamics, leadership and team-building, power and politics, communication, conflict and negotiation , organizational structure and culture , organizational change and Human Resource Policies and Practices ) using a range of resources : theoretical, historical, comparative , qualitative and quantitative. 4. Challenge myths and evaluate preconceived notions about Organizational Behaviour in the light of more rigorous theorising, research and substantive evidence. 5. Develop further, their skills in research, critical thinking, and writing.

3 SUBJECT SCHEDULE
Week 1 Lecture Topic(s) Course Overview Clarification of Expectations Introduction to Organizational Behavior Review Individual Assignment Instructions Attitudes and Job Satisfaction, Personality and Values Robbins: Ch 3, 4 Related Text Chapter(s) Robbins: Ch 1, 2 Assignments/Assessments Due Complete student information sheet, individual learning contract, select groups

PART 1: THE INDIVIDUAL 2 Required EReading: Judge, T.A., C. J. Thorese, J. E. Bono, and G. K. Patton, The Job SatisfactionJob Performance Relationship: A Qualitative and Quantitative
Managing People in Organizations Dr. Jenny Knowles Morrison

Subject Outline TBS 903 Autumn 2009

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Case Study Analysis Discussion of Group Project, Form Teams

Review, Psychological Bulletin, May 2001, pp. 376407. Case study analysis: What Customers Dont Know Wont Hurt Them or Will It? (p. 701-703) Required E-Reading: Kenney, R. L., H. Raiffa , and J.S, Hammond, The Hidden Traps in Decision-Making ( HBR Classic ) Harvard Business Review, January 2006

Perception and Individual decision-making Case Study Analysis

Robbins: Ch 5

Case study analysis: Arnold Schwarzenegger (p. 699701) Optional Emotional Intelligence Activity Sign-Up

Motivation: Concepts and Application Case Study Analysis

Robbins: Ch 6, 7

Case study analysis: A Question of Motivation (p. 711713) Individual Paper OL, Work Timeline, and Reference List Due

PART 2: GROUP DYNAMICS 4 Foundations of Group Behavior Understanding Work Teams Robbins: Ch 9, 10

Required E-Reading: Katzenbach, J.R. and D.K. Smith, The Discipline of Teams ( HBR Classic ), Harvard Business Review, July 2005
Case Analysis: Are Five Heads Better Than One? (p.703-705) Group Outline Due Case Study Analysis: Apples Beethoven (p. 707-709), The Big Promotion (p. 713-715) Individual Full Paper Due

Basic Approaches and Contemporary Issues in Leadership Case Study Analyses Leadership

Robbins: Ch 12, 13

Required E Reading: Kellerman, Barbara, Leadership: Warts and All, Harvard Business Review, 79, no. 11, December 2001, pp. 15-24. Goleman, Daniel. What Makes a Leader? Harvard Business Review, November-December 1998, pp. 93-102. Group Papers Due Group Presentations 1, 2 (Communication, Conflict & Negotiation)

Communication, Conflict and Negotiation Power and Politics

Robbins: Ch 11, 15

Required E Reading: Conger, Jay The Necessary Art of Persuasion, Harvard Business Review May-June 1998 Required E-Reading: McClelland & Burnham, Power is the Great Motivator Harvard Business Review 1976

Robbins: Ch 14

Group Presentations 3, 4 (Power and Politics) PART 3: THE ORGANIZATION SYSTEM 8 Foundations of Organizational Structure, Robbins: Ch 16, 17 Required E-Readings:
Managing People in Organizations Dr. Jenny Knowles Morrison

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Organizational Culture

Trompenaars Seven Dimensions Of Culture (to be

distributed) IBM Case (to be distributed) Group Presentations 5, 6 (Organizational Culture) Group Presentations 7, 8 (Organizational Change)

Human Resource Policies and Practices, Organizational Change and Stress Management Final Exam Preparation

Robbins: Ch 18, 19

10 23 Dec

Confidential Peer Assessments Due for Group Project FINAL EXAM

FINAL EXAM

TEXTS 4.1 REQUIRED TEXTS

Robbins, S. and T. Judge. 2007. Organizational Behaviour (13th edition). New Jersey: Prentice Hall. (Cost: AED 250)
Required texts can be purchased from the University Bookshop located in Block 5 Ground Floor.
COPYRIGHT NOTICE: The University of Wollongong in Dubai complies with UAE Federal Law No. (7) of 2002 pertaining to Copyrights and Neighboring Rights. Severe penalties apply for copyright violations. No copied materials will be allowed on campus, except where permitted as per UAE Federal Law No. (7) of 2002. Any copied materials that violate UAE Laws or UOWD Policies will be confiscated in the first instance and disciplinary actions may be taken against the person(s) involved.

4.2

REQUIRED E-READINGS

These required supplementary readings are available electronically, through the Librarys Website: HTTP://WWW.UOWDUBAI.AC.AE/LIBRARY/DETAILS.PHP?SEC=2,3 Conger, Jay. The Necessary Art of Persuasion, Harvard Business Review 76, no. 3, MayJune 1998, pp. 84-95. Dvir, T., D. Eden, and B. J. Avolio, Impact of Transformational Leadership on Follower Development and Performance: A Field Experiment, Academy of Management Journal 45 2002, pp. 73544. Eagly, H., M. C. Johannesen-Schmidt, and M. L. Van Engen, Transformational, Transactional, and Laissez-Faire Leadership Styles: A Meta-Analysis Comparing Women and Men, Psychological Bulletin, July 2003, pp. 56991. Goleman, Daniel. What Makes a Leader? Harvard Business Review, November-December 1998, pp. 93-102. Hammond, J. S., Kenney, R. L., and H. Raiffa. The Hidden Traps in Decision-Making (HBR Classic) Harvard Business Review, 84, no. 1, January 2006, pp. 118-126. Huang, X. and E. Van De Vliert, Where Intrinsic Job Satisfaction Fails to Work: National
Subject Outline TBS 903 Autumn 2009 page 4 Managing People in Organizations Dr. Jenny Knowles Morrison

Moderators of Intrinsic Motivation, Journal of Organizational Behavior, 2003, pp. 159 179. Judge, T.A., C. J. Thorese, J. E. Bono, and G. K. Patton, The Job SatisfactionJob Performance Relationship: A Qualitative and Quantitative Review, Psychological Bulletin, May 2001, pp. 376407. Katzenbach, J.R. and D.K. Smith, The Discipline of Teams (HBR Classic), Harvard Business Review, 83, no. 7/8, July/August 2005, pp. 162-171. Kellerman, Barbara, Leadership: Warts and All, Harvard Business Review, 79, no. 11, December 2001, pp. 15-24. McClelland, D. & Burnham, David. Power is the Great Motivator Harvard Business Review (HBR Classic) 81, no. 1, January 2003, pp.117-126. Schmitt, N., Beyond the Big Five: Increases in Understanding and Practical Utility, Human Performance 17, no. 3 (2004), pp. 34757.

4.3

RECOMMENDED READINGS

As part of your study for each topic you will need to read selected chapters from the set text. In addition you may also read the following to enhance your understanding about topics discussed in class. Please Note: This is not an exhaustive list of references. Students should also use the library catalogue and databases to locate additional resources. Ashkenas, Ron, Dave Ulrich, Todd Jick, and Steve Kerr. 2002. The Boundaryless Organization: Breaking the Chains of Organizational Structure, San Francisco: JosseyBass Publishers. Becker, Brian E., Mark A. Huselid, and David Ulrich. 2001. The HR Scorecard : Linking People, Strategy and Performance, Cambridge: Harvard Business School Press. Bennet, Mark D. and Joan McIver Gibson. 2006. A Field Guide to Good Decisions: Values in Action, New York: Praeger Publishers. Bolton, Sharon and Maeve Houlihan. 2007. Searching for the Human in Human Resource Management: Theory, Practice, and Workplace Contexts, Hampshire, UK: PalgraveMacmillan. Booth, Wayne C, Gregory G. Colomb, and Joseph M. Williams. 2008. The Craft of Research (Third Edition), Chicago: University of Chicago Press. Charan, Ram. 2002. Leaders at All Levels: Deepening Your Talent Pool to Solve the Succession Crisis, San Francisco: Jossey-Bass Publishers. Cherniss, Cary and Daniel Goleman. 2001. The Emotionally Intelligent Workplace: How to Select For, Measure and Improve Emotional Intelligence in Individuals, Groups and Organizations, San Francisco: Jossey Bass Publishers. Coaching People: Expert Solutions to Everyday Challenges (Pocket Mentor). 2006. Cambridge: Harvard Business School Press, 2006. Dealy, David M. and Andrew R. Thomas. 2007. Managing by Accountability: What Every Leader Needs to Know about Responsibility, Integrity and Results, New York:Praeger Publishers. George, Jennifer M. and Gareth R. Jones. 2005. Understanding and Managing Organizational Behaviour (4th ed.) New Jersey: Prentice Hall. Goleman, Daniel. 1998. Working with Emotional Intelligence, London: Bloomsbury.
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Goleman, Daniel, Boyatzis, Richard, and Annie McKee. 2002. Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business School Press. Gray, Roderic.2007. A Climate of Success: Creating the Right Organization Climate for High Performance, Amsterdam: Elsevier/Butterworth-Heinemann. Lewicki, Roy J. and Alexander Hiam. 2006. Mastering Business Negotiation: A Working Guide to Making Deals and Resolving Conflict. San Francisco: Jossey-Bass. Parker, Martin. 2000. Organizational Culture and Identity: Unity and Division at Work, SAGE Publications, London: SAGE Publications. Roberts, John. 2004. The Modern Firm: Organizational Design for Performance and Growth, Oxford: Oxford University Press. Wood, Jack, Joseph Wallace, and Rachid M. Zeffane. 2003. Organizational Behaviour : A Global Perspective ( 3rd ed.) Milton, Queensland: John Wiley and Sons Australia, Ltd. All of the recommended readings above are available at the UOWD Library located on the first floor in Block 14. Students are also encouraged to use other resources as references to support their learning in this subject. Students should follow current developments in the field through various media, including the World Wide Web.

5 ASSESSMENT 5.1 ASSESSMENT OF LEARNING OUTCOMES

Learning Outcome 1. Demonstrate an understanding and foundational knowledge regarding the key concepts, theories and research findings in the field of organizational behaviour. Measures (Elements of Assessment)

Case Study Presentation, In-Class Group Discussions, Group Project, Individual Paper, Final Examination 2. Adopt an integrative, multi-disciplinary approach to the Case Study Presentation, In-Class learning, analyses and application of organizational Group Discussions, Group Project, behaviour concepts. Individual Paper, Final Examination 3. Demonstrate intellectual enquiry and debate about Case Study Presentation, In-Class varied micro to macro issues in organizational behaviour Group Discussions, Group Project, using a range of resources: theoretical, historical, Individual Paper, Final Examination comparative, qualitative and quantitative. 4. Challenge myths and evaluate preconceived notions Case Study Presentation, Group about Organizational Behaviour in the light of more Project, In-Class Group rigorous theorising, research and substantive evidence. Discussions, Final Examination 5. Develop further, their skills in research, critical thinking, Case Study Presentation, In-Class and writing. Group Discussions, Group Project, Individual Paper, Final Examination

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Managing People in Organizations Dr. Jenny Knowles Morrison

5.2 ASSESSMENT TASKS SUMMARY OF SEMESTER TASKS

# 1 2 Assessment Task Individual Paper OL, Timeline, and Reference List Individual Written Assignment 1 Group Project Paper Group Project Presentation Final Exam Weighting 5% 15% Description 1-2 page OL, 1 page timeline, and 1 page reference list developed by students in support of their individual essay Individual 2500-3000 word literature review and sub-field overview on a topic of students choice in the Organizational Behavior field 5000 word paper (approximately 10-12 page) on topic of group's choice (chosen from class topics) 20 minute presentation on topic and 20 minute Q&A/class discussion on topic driven by group The exam is divided into three sections: a) Application of theory short-answer questions (20% of exam mark), b) Theoretical questions (40% of exam mark), c) Theoretical application essay question (40% of exam mark). Learning Outcome 1, 3, 5 1, 3, 5

3 4 5

20% 10% 50%

1, 3, 4, 5 1, 2, 3, 4, 5 1, 2, 3, 4, 5

Assessment Task 1: Type: Description: Learning Outcome Measured: Total Marks: Weighting: Due Date: Word Length (if applicable): Hand in to: TurnItIn submission required by:

Individual Paper OL, Timeline, and Reference List Individual 1-2 page OL, 1 page timeline, and 1 page reference list developed by students in support of their individual essay 1, 3, 5 100 5% Week 3 3-4 pages of material Lecturer (in person) and email soft copy Midnight the day before due date in Week 5

ASSIGNMENT 1 INSTRUCTIONS AND REQUIREMENTS Students to present a one-page outline of their proposed research topic, a short timeline of their research and writing schedule, and a complete reference list for the final paper. See additional instructions for guidance on development of the whole of assignments 1 and 2 under assignment 2, as well as further strategic hints distributed in class.
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Subject Outline TBS 903 Autumn 2009

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Managing People in Organizations Dr. Jenny Knowles Morrison

MARKING CRITERIA: OUTLINE, TIMELINE, WRITTEN ESSAY (ASSIGNMENT 2)

AND

REFERENCE LIST

IN

SUPPORT

OF INDIVIDUAL

Assignment Component Paper Outline Substance of topic Research to date is apparent and driving outline structure, clear paper argument apparent Inclusion of key references as in-text citations within outline body, properly formatted Research Timeline Realistic scheduling All dimensions of required work included Quality of Reference List Thorough research and selection of relevant evidence

Mark 50%

Instructor Comments

10%

40%

Assessment Task 2: Type: Description:

Individual Academic Written Essay Individual Individual 2500-3000 word literature review and sub-field overview on a topic of students choice in the Organizational Behavior field (see approved list below) 1, 2, 3, 5 100 15% Week 5 Approximately 2500-3000 words Lecturer (in person) and email soft copy Midnight the day before due date in Week 5

Learning Outcome Measured: Total Marks: Weighting: Due Date: Word Length (if applicable): Hand in to: TurnItIn submission required by:

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Managing People in Organizations Dr. Jenny Knowles Morrison

ASSIGNMENT 2 INSTRUCTIONS AND REQUIREMENTS: MAPPING WITHIN THE ORGANIZATIONAL BEHAVIOR FIELD

SUB-FIELD

OF

RESEARCH

Please note: In addition to this overview, additional instructions, helpful strategies, and supportive materials will be circulated and discussed in class in weeks 1-4. 1) Choose a topic from the early sections of the course OL of particular interest to you. a. Attitudes and Job Satisfaction b. Personality and Values c. Perception and Individual Decision-making d. Motivation e. Group Behavior/Work Teams f. Leadership 2) Select 3 academic articles related to your selected topic that provide a theoretical framework for you to better understand key challenges to the study of this topic. (I highly suggest you choose at least one articles of a review or meta-analytic nature, which attempts to summarize the field as a whole. This will help you with your ability understand the field from a birds eye view. There might be a book chapter in an edited volume in our library which might also be helpful to you, which can substitute for one of the required academic articles.) 3) Select 2 articles from layperson journals in the field of Organizational Behavior and Human Resource Management which also explore your topic, but from a more practice-based approach. (See UOWD librarians for assistance in identifying such journals) 4) Briefly summarize the state of the field for the topic you have chosen (e.g. How long has this topic been studied? What are key approaches to studying the topic? What are key dependent and independent variables and the relationships between them that are of most interest? What kinds of methodologies are being used in these studies? (E.g. qualitative or quantitative approaches?) Are you able to identity some primary research leaders in the field? Who are they and what are their significant contributions? What have been major advancements in research over the history of the field? What are future research directions, etc.?) 5) At this stage, you are highly encouraged to use the online tool, Web of Science to help you map your field. UOWD librarians are able to teach you how to use this program to help you track major articles in the field once you have identified several key authors. 6) Upon completion of mapping the theoretical contributions to the field, review the two practiceoriented journal articles you have selected and consider how the issue is framed from a layperson perspective. Are you able to see connections between the theoretical study and practical applications within your sub-field? Please elaborate. Are there also practical suggestions being offered that is not found in your review articles? Why do you think this is? 7) Finally, what recommendations would you make for future research approaches and practical implementation strategies, based on your research findings?

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Managing People in Organizations Dr. Jenny Knowles Morrison

ASSIGNMENT 2 MARKING CRITERIA: INDIVIDUAL ACADEMIC WRITTEN ESSAY

Assignment Component
Abstract 300 word summary highlights the key substantive issues addressed by students research. Abstract follows the suggested abstract formatting guidelines provided in subject outline. Introduction Introduction clearly explains the key focus of the paper, highlights key substantive issues, and provides a sense of structure for the entire paper. Does student demonstrate an understanding of the intent of the assignment? Student follows suggested formatting guidelines for introductions, included in subject outline Discussion Overall Approach Is it apparent student has learned from the research? Has student demonstrated an ability to synthesize their selected research field in a coherent and organized fashion? Does student present a clear argument within their analysis? Originality in presentation of material? Analysis Is analysis well structured? Has student applied the relevant organizational behaviour literature (models, concepts and theories) to analyse the topic they have selected? (Have 3 highquality academic and 2 practice-oriented journal articles been selected and used to support students analysis?) Closure Conclusion Conclusion presents a clear summary of the key paper findings Student offers specific recommendations and actionable solutions based on their research findings. Student follows suggested formatting guidelines for introductions, included in subject outline Quality of Referencing for Final Paper Quality of citations chosen (Close integration of supporting evidence into each section with adequate usage of in-text citations appropriately referenced in the reference section) In-text citation format quality (Correct use of Harvard system of referencing Final reference list format quality (Correct use of Harvard system of referencing) Written Expression Grammar, sentence structure, capitalization, organization of ideas consistent with expected masters level quality
Subject Outline TBS 903 Autumn 2009

Mark
10

Instructor Comments

10

20

30

10

10

10

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Managing People in Organizations Dr. Jenny Knowles Morrison

Assessment Task 3: Type: Description: Learning Outcome Measured: Total Marks: Weighting: Due Date: Word Length (if applicable): Hand in to: TurnItIn submission required by:

Group Written Report Group Written Report 1, 3, 4, 5 100 20% Week 6 5000 word paper (approximately 10-12 page) on topic of group's choice (chosen from class topics) Lecturer (in person) and email soft copy Midnight the day before due date in Week 6

ASSIGNMENT INSTRUCTIONS AND REQUIREMENTS

Groups of five students will work together throughout the semester to develop a written report and oral presentation on a topic of their choice from the following group and organization-level issues: a. Communication b. Conflict and Negotiation c. Power and Politics d. Organizational Culture e. Organizational Change The written paper is to be approximately 5000 words in length and the oral presentation will be composed of a 20 minute presentation presenting the key findings of the group written paper and integrating that weeks key learning principles presented in the textbook. The group will also lead a 20 minute Q&A session, which should be organized around an innovative and participatory activity to encourage an active class discussion. Final exam questions will be developed from the group presentation material so it is imperative that students attend all group discussions in the final weeks of the semester. The written paper should be written in a professional report style (See report writing guide posted on subject website), as if the project team was serving as consultants to a large multinational corporation. The team should assume they have been charged with making a presentation to the company to help senior managers to enhance their ability to address practical concerns by: a) introducing new theoretical knowledge about the selected issue and b) providing several analytic models/frameworks to help solve the problem at hand (as selected by the team). The report content and format are to be established by the group, although submission of a proposed report outline to lecturer is highly recommended (must be received by week 4). Paper Format (see general guidelines for written assignments below) The report must comprise: 1. TurnitIn Receipt (NOT entire TurnItIn report)
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2. 3. 4. 5. 6. 7. 8. 9.

Cover page as found on UOWD website Title page with all team members names and ID #s Table of Contents Executive Summary Introduction Discussion Conclusion In-text references using at least FIVE scholarly articles (website citations NOT acceptable, textbook is not included in this total) 10. References using appropriate Harvard Referencing format. 11. Appendix (may include additional information such as questionnaires used, interview data, organizational chart, etc.) 12. Please staple report in top left-hand corner. Do not place in a report cover.

WRITTEN REPORT MARKING CRITERIA

Assignment Component Introductory Material Executive Summary A half page summary highlighting the key substantive issues addressed by your report, written in a professional business style. Report written following professional style as presented in writing guide on subject website Introduction Introduction clearly explains the key focus of the paper, highlights key substantive issues, and provides a sense of structure for the entire paper. Does group demonstrate an understanding of the intent of the assignment? Students follow suggested formatting guidelines for introductions, included in subject outline Discussion & Analysis Case Summary Critical facts of the case State the relevant issue the organization/department is dealing with and how it is having an impact on the individual and groups within the organization/department Conducting the analyses Critically analyze the organization/department in terms of the selected theme/s explaining in detail the nature of the issue, the individual, group or organizational factors that are facilitating or inhibiting progress on these issues. Apply the relevant organizational behaviour literature(models, concepts and theories ) to analyse the issues Concluding Material Conclusion Conclusion presents a clear summary of the key paper findings Student offers specific recommendations and actionable
Subject Outline TBS 903 Autumn 2009 Managing People in Organizations Dr. Jenny Knowles Morrison

Mark 10 (5)

Instructor Comments

(5)

60 (30)

(30)

10

page 13

solutions based on their research findings. Student follows suggested formatting guidelines introductions, included in subject outline Quality of Referencing for Final Paper

for

10

Quality of citations chosen (Close integration of supporting evidence into each section with adequate usage of in-text citations appropriately referenced in the reference section) In-text citation format quality (Correct use of Harvard system of referencing Final reference list format quality (Correct use of Harvard system of referencing) Written Expression Grammar, sentence structure, capitalization, organization of ideas consistent with expected masters level quality

10

Assessment Task 4: Type: Description:

Group Oral Presentation Group Oral Presentation which includes a 20 minute presentation and leading of a 20 minute Q&A/class discussion on the topic 1, 2, 3, 4, 5 100 10% Consult oral presentation schedule posted on subject website during week 2 (presentations during weeks 6-9) n/a Lecturer n/a

Learning Outcome Measured: Total Marks: Weighting: Due Date: Word Length (if applicable): Hand in to: TurnItIn submission required by:

ASSIGNMENT INSTRUCTIONS AND REQUIREMENTS

Student groups are required to make a 20 minute oral presentation and lead 20 minutes of class discussion on the topic of the presentation. Use of case studies, video, or other multimedia or participatory tools are highly encouraged to support the class discussion. Further instructions will be distributed in the coming weeks, although students are encouraged to develop their own perspective for the paper and presentation, based on their selected issue. Students are highly encouraged to submit a presentation outline for review by the professor (no later than week 4) The group project will also entail the completion of individual, confidential peer review forms to be completed at the end of the group project and submitted to instructor no later than week 10. Extremely positive or negative comments made about individual students on these forms will form the basis for any difference in marks for final group projects between
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individual students. Inadequately completed reviews will also be cause for a loss of marks on the group project (e.g. insufficient comments made or form not submitted by week 10).

MARKING CRITERIA
Content (60%) Tends towards A clear introduction was given of group members and the topic Topics were well organised within presentation Explanations were accurate Presentation demonstrated analytical skills Presentation demonstrated originality and creativity in a manner that contributed to audience learning Course concepts were applied to the topic Audience was able to better appreciate core fundamental concepts relevant to topic Presentation (20%) All speakers were included in the presentation Speech was spoken, not read (evidence of practice) Eye contact was made extensively to the entire room Voice quality was clear and loud Transitions were made between speakers and topics Group worked well together, evidence of cohesion Visual aids (20%) Visual aids were effective, well formatted and easy to read Power point slides were substantively appropriate, content engaging Handouts promoted discussion, useful understanding of core analytic frameworks to student F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD F C D HD

Legend: (F = Fail, P = Pass, C = Credit, D = Distinction, HD = Higher Distinction) Please note: the Individual Confidential Peer Assessment Form is presented below but can also be found on the class website if student prefers to type comments and submit electronically.
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CONFIDENTIAL PEER EVALUATION FORM TEAM: _______________________

Each group member should take this evaluation quite seriously. Each person must assess the contribution of everyone in his or her group, including oneself. Be honest, fair, and objective. This evaluation must be signed below. It will be maintained in the strictest of confidentiality. 1. List below, at left, the name of each group member, as well as your own name. 2. In the second column, assign percentages to each member in accordance with what you feel the overall contribution was of each member. The percentages should sum to 100 for the team. For example, if one person did 50% of the total job and the rest shared the remainder, the major contributor would get 50% and the remaining 50% would be shared among the other group members. 3. In the third column, assign grades to everyone, including you, on an HD-F scale. In graduate work, HD is exceptional contribution/performance, D is excellent contribution/performance; C is average contribution/performance, Pass is met bare minimum to complete assignment, and F represents different shades of irresponsible or non-contributing team member. 4. Please provide clarifying comments.

Name 1.

HD F Comments

2.

3.

4.

5.

Required Signature: _______________________________ Please also print name/ID #: _________________________

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Assessment Task 5: Type: Description:

Individual Final Exam Individual

The exam is divided into three sections: A) Application of theory short-answer questions (20% of exam mark), B) Theoretical questions (40% of exam mark), C) Theoretical application essay/case study analysis question (40% of exam mark). 1, 2, 3, 4, 5

Learning Outcome Measured: Total Marks: Weighting: Due Date: Word Length (if applicable): Hand in to: TurnItIn submission required by:

100 50% 23 December 2009 n/a Lecturer n/a

ASSIGNMENT INSTRUCTIONS AND REQUIREMENTS

Final exam will cover all the material covered in Weeks 1 to 10, including textbook, required readings, cases, group presentations, and instructor lectures. The Final Examination provides an opportunity to consolidate the knowledge and skills acquired while studying this subject, particularly focusing on assessing the five learning outcomes presented at the beginning of this subject outline.

MARKING CRITERIA
All the questions in the Final Examination will assess knowledge, comprehension, application, analyses, synthesis and evaluation. To merely reproduce what has been learned (theoretical knowledge) will not ensure a pass in this subject. An ability to integrate all what has been learned in this subject is required in order to critically analyse and evaluate the information in a comprehensible manner.

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Managing People in Organizations Dr. Jenny Knowles Morrison

GENERAL INSTRUCTIONS FOR WRITTEN ASSIGNMENTS

An assignment should be an argument. It should present a justified point of view. You should discuss a problem and not simply narrate events or describe an institution. It may be necessary to devote some space to narrative or description, but the major task will be the weighing and the assessing of evidence and arguing from that evidence to a solution of the problem. Have a clear idea of what the problem is and what is involved. Look at the problem from more than one perspective. You should work out your own solutions and interpretations from the primary sources. Do not accept without question the views and interpretations of the secondary authors. Part of your task is to assess and criticise the work of other writers, over and above any sourced from prescribed subject readings. Also, wherever possible, you should provide recent and relevant evidence to support your argument. Plan your assignment carefully and start with a written outline before proceeding to write the final paper. When you are taking notes from book, record the page numbers so that you can refer to them exactly when you are writing your assignment. Write it in clear, simple and grammatical prose. Your report must include, but is not limited to: UOWD cover page Title page with word count for the entire assignment Abstract (not more than 300 words) Introduction, Body of Report, Conclusion References used (not a Bibliography) Appendices Copy of the Turnitin Originality Report Overall Similarity Index. Consult the guidelines below while doing your written assignment. * Advice on what constitutes an academic journal is available from the Ulrich's database. See http://www.library.uow.edu.au/databases/UOW026429.html#u. Look at the tips section first. Write your assignment in the form of a report. Advice about how to write a report is available at http://unilearning.uow.edu.au/academic/4ci.html among many other good sources. Be sure to reference both adequately and correctly. For advice, see http://www.library.uow.edu.au/resourcesbytopic/UOW026621.html and http://unilearning.uow.edu.au/academic/4ci.html STUDY GUIDE: Writing Academic Essays and Research Papers (posted on subject website) STUDY GUIDE: Report Writing (posted on subject website)

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Booth, Wayne C, Colomb, Gregory G., and Joseph M. Williams. 2008. The Craft of Research (Third Edition), Chicago: University of Chicago Press. See especially the following sections in the third edition of this book, on reserve in the library, to assist your writing process and get a sense of the level of quality I expect in your work: o Quick Tip: A Checklist for Understanding Your Readers (pp.26-27) o o Chapter 3: From Topics to Questions (pp. 35-48) All of Part IV: Planning, Drafting, and Revising (pp. 171-268) but especially: Chapter 12: Planning (pp.177-186) Chapter 13: Drafting Your Report (pp. 187-199) Chapter 14: Revising Your Organization and Argument (pp. 203-210) Quick Tip: Abstracts (pp. 211-212) Chapter 16: Introduction and Conclusions (pp. 232-247) Quick Tip: Titles (pp. 248) Chapter 17: Revising Your Style: Telling Your Story Clearly (pp. 249-267)

Knott, D. (2008). Critical Reading Towards Critical Writing, New College Writing Centre (http://www.utoronto.ca/writing/critrdg.html/) Title Page The title page should contain the full title of the assignment, the students name and student number, the name of the lecturer, the name of the subject and the date of presentation. Students must also attach a completed Assignment Cover Sheet (see below for directions). Abstract On the title page, an abstract of the paper of not more than 300 words in continuous prose (not note/bulleted form), which outlines the arguments of the paper, should be included. An abstract is not an introduction to the assignment. See: The Writing Center Guide to Writing an Abstract http://www.gmu.edu/departments/writingcenter/handouts/abstract.html Body of Paper Use one side of the paper only. Your assignment is to be typed. Text must be 1.5 spaced and 11 point font. Leave a left and right margin of about 3 cm on each page to allow space for comments. DO NOT BIND YOUR ASSIGNMENT OR SUBMIT ASSIGNMENT IN A PLASTIC FOLDER OR COVERSHEET. Submit assignment with a single staple in the top left-hand corner. Students will also find the following information very useful in preparing their papers: How to Write a Good Paper Introduction HTTP://WWW.UNC.EDU/DEPTS/WCWEB/HANDOUTS/INTRODUCTIONS.HTML How to Write a Good Conclusion http://www.unc.edu/depts/wcweb/handouts/conclusions.html

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5.3

ADDITIONAL ASSESSMENT INFORMATION 5.3.1 GRADES AWARDED

The approved grades of performance and associated ranges of marks for postgraduate subjects are: High Distinction (HD) 85 100% Distinction (D) 75 84% Credit (C) 65 74% Pass (P) 50 64% Fail (F) 0 49% Technical Fail (TF) - Not meeting the final exam passing requirements

5.3.2

SATISFACTORY COMPLETION REQUIREMENTS

In order to gain a grade of Pass (P) or better in this subject, students must pass the Final Examination with a mark of at least 50%. This is irrespective of a student's other marks during the session. Students who obtain a composite mark of greater than 50% but do not satisfy the Final Examination pass requirements will be awarded a Technical Fail (i.e. 49%).

5.3.3

LATE PENALTIES

Assessments handed in after the due date will be penalised by the deduction (from the mark given to the assessed work) of 5 points per 'weekday' (per 24 hours of the weekday or part thereof). The penalty will increase by an additional 5 points for every working day the assessment is late and no written assessments will be accepted after the assessment tasks have been returned to students or 10 working days following the assessment due date, whichever is first. Even if the potential value of the assessment task is zero, the student must satisfactorily complete all assessment tasks. This penalty will not apply if an extension is granted to the student in line with the Special Consideration procedures. All exceptions must be made through prior approval from professor BEFORE submission date.

5.3.4

SUBMISSION OF ASSIGNMENTS

All assessments must be submitted in hard copy with an attached Cover Sheet. Cover Sheets can be generated on the Student Online Resources website (http://my.uowdubai.ac.ae follow the Cover Sheet link). Students must sign the Declaration on the Cover Sheet before submitting the assignment. In the case of group assignments, ALL of the group members must sign the Declaration. Submitted work will be acknowledged by signing and tearing off the Student Assignment Receipt portion of the Cover Sheet and returning it to the student. Students are advised to keep a full copy of every assignment they submit. E-mailed or faxed assessments will not be accepted, except where specifically necessary to fulfill the assessment requirements.

5.3.5

RETURN AND COLLECTION OF ASSESSMENTS

All submitted work will be returned to students within two weeks of the due date. All assessment tasks will be marked and made available for collection prior to the Study Recess. Students will be informed of any unexpected delays.
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Marked assessments will be returned to students in relevant tutorials and lectures. Where students do not collect their assessments in the lecture, they are responsible for collecting marked assessments from the lecturer directly. Written assessment tasks worth 20% or more of the aggregate mark of the subject (which have been made available for collection but are unclaimed) will be retained until the end of the first week of the following session (not including Summer session). Those assessment tasks worth less than 20% will be retained for a period of one month after the date of submission.

5.3.6

SPECIAL CONSIDERATION (EXCLUDING EXAMS)

Special consideration means the submitted work will be re-considered or additional work may be submitted. Special consideration for in-session assessments is granted by the lecturer for serious illness or circumstances beyond the students control. "Pressure of work", either from employment or from other subjects, is not an acceptable reason for seeking an extension of time. A written application and evidence must be submitted no later than 7 days after the assessment due date. For more information please refer to the Special Consideration policy available on the Student Online Resources website (http://my.uowdubai.ac.ae follow the Policies link).

5.3.7

SPECIAL CONSIDERATION (MIDTERM AND FINAL EXAMS)

Students seeking special consideration for midterm or final exams must apply in writing to the Faculty Dean no later than 7 days from the date of the final exam. Evidence must also be supplied to support the application. The Faculty Dean will advise the outcome of the application within 7 days from the application date. Please note all makeup exams are wholly long essay answer in nature.

5.3.8

SCALING OF MARKS

Assessment marks in this subject are not scaled, except where unforeseen circumstances warrant it. Students will be notified if this is the case, before any marks are scaled.

6 RELEVANT POLICIES AND DOCUMENTS

All students must read and be familiar with the following UOWD policies and documents, which are available on the Student Online Resources (http://my.uowdubai.ac.ae) website by following the Policies link: Academic Grievance Students Assessment Policy Code of Conduct Library Users Code of Practice Students Copyright Policy Information Literacies Rule Library Regulations Music, Video and Software Piracy Plagiarism Policy Plagiarism Acknowledgement Practice Rules Campus Access and Order Rules for Student Conduct and Discipline Rules for use of ITTS Facilities
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Special Consideration Policy Tertiary Literacies

7 SASS
Student Academic Support Services (SASS) is a program committed to assisting students in developing their academic skills and getting the most out of their studies. As part of their services, SASS provides Peer Tutoring Program and Academic Workshops. Academic Skills Workshops Peer Tutoring Study Guides

For further information contact, please contact: SASS Admin Assistant Room 019, Block 5. Sass@uowdubai.ac.ae Ph: + 971 4 390 060 Website: http://www.uowdubai.ac.ae/ss/details.php?sec=2,20

8 PLAGIARISM
Plagiarism is a serious offense that can lead to expulsion from the university. Students must be familiar with the Plagiarism policy which outlines the procedure that will be followed in case of plagiarism. For more information please refer to the Plagiarism policy available on the Student Online Resources website (http://my.uowdubai.ac.ae follow the Policies link).

8.1

TURNITIN

In addition to a hard copy, students are required to submit all written assignments in soft copy through the TurnItIn system, which is available online at www.turnitin.com. Every student must have a TurnItIn account. Failure to submit an assignment through TurnItIn will result in marks for that assignment being withheld. More information about TurnItIn (including how to create an account and add a class) will be provided in the first lecture. Students can download Frequently Asked Questions (FAQs) about TurnItIn from the SASS section of the website (http://www.uowdubai.ac.ae/ss). TurnItIn information required to add this subject: www.turnitin.com Class ID: 2909426

Password: TBS903 ***When submitting your assignment to the TurnItIn system, make sure you click on exclude quoted and exclude bibliography.
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***Attach a copy of the Turnitin Originality Report Overall Similarity Index. Students do NOT need to hand in a printed copy of the full TurnItIn Originality Report!

8.2

REFERENCING & IN-TEXT CITATION & UOWD RULES & POLICIES

For information about Referencing and In-Text Citation, as well as a guide to some of the UOWD Rules and Policies, please go to the Student Online Resources website (http://my.uowdubai.ac.ae) and click on the POLICIES link. You will find the required information under the letter S for Subject Outline Information.

9 QUALITY ASSURANCE
Students should note that random copies of marked assessment tasks will be made for internal and external quality assurance purposes.

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