17/10/2013

Regional Administrative Manager

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Job Description

Regional Administrative Manager-1300012634

Description The Regional Administration Manager is accountable to lead the support infrastructure for BMO Harris Financial Advisors by managing a team of Investment Associates to support the desired client experience. This role will develop and execute a 1 year business plan and support strategy, in alignment with the national strategy, for BMO Harris Financial Advisors. In addition, this role will provide business and administrative support to the Regional Sales Manager, focused on general administration, compliance duties, etc, to allow the Regional Sales Manager to focus on driving increased business growth. 30% Managerial Leadership Develop, implement, review and revise a 1 year regional business plan including: vision, mission, values, strategic positioning, operational and resource plans Set appropriate context and direction for direct reports on the strategic vision of BMO Harris Financial Advisors and the tactics employed to meet and exceed the ongoing business objectives Ensure the effective implementation of Bank initiatives and programs through the establishment of appropriate context and setting of direction for direct reports by providing relevant information, establishing goals, and setting limits within the context and prescribed limits of the President BMO Harris Financial Advisors Establish a two-way working relationship with direct reports to solicit their views on business opportunities, the working environment, potential changes affecting their work, continuous improvement opportunities, and revisions to the plan Build and sustain a team of direct reports who are capable of delivering the performance required for BMO Harris Financial Advisors and create & implement training and development plans as well as provide ongoing coaching to direct reports to ensure sustained performance Apply the Banks performance management system to direct reports, including establishing goals and objectives, assessing skilled knowledge gaps, allocating resources to achieve objectives and close gaps, assessing personal effectiveness, and reviewing and recommending base and variable pay Establish and optimize team integration by articulating the mandates and authorities of roles on the team and how roles within the team work collaboratively with one other to fulfill team objectives 60% Business Delivery & Operations Perform required administrative and business support activities for the benefit of the Regional Sales Manager and the region as a whole, including but not limited to the following key accountabilities: -Provide subject matter expertise on the training programs tailored to meet the needs of Investment Associates; partner with PCG Learning as required to develop, coordinate and facilitate training sessions -Assist in the development and coordination of regional sales and marketing campaigns and contests in conjunction with the Regional Sales Manager and PCG Marketing. Design and create presentation
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17/10/2013

Regional Administrative Manager

materials for seminars, internal and external presentations -Assist in the development, coordination and execution of various regional and organizational sales, compliance and business management activities -Maintain the calendar for Regional Sales Managers (who are often offsite) and schedule financial advisor meetings, regional conference calls, advisor coach calls, branch office reviews, employee performance reviews and regional initiatives -Create, maintain and prepare various reports for business use. Assemble reports and supporting documents for use in a variety of regional sales meetings -Support the recruiting, hiring and onboarding activities for the Financial Advisor population by planning and scheduling training activities based on the direction established by the Regional Sales Manager Identify, develop, recommend and implement cost saving opportunities or process improvements whenever possible for the benefit of the region. Seek approval for recommendations based on a full analysis of the situation, including financial implications Facilitate team meetings to share best practices, compliance and operational procedures so that the business is able to run more effectively Network effectively with other Regional Administration Managers and other key PCG partners to develop new ideas and innovations for the benefit of the regional team Maintain industry knowledge (investment products, financial planning, etc) and BMO Harris Financial Advisors knowledge (process & procedures) to act as the subject matter expert on key support matters Address escalated issues about the collaboration between the Financial Advisor and the Investment Associate to promote effective working relationships for the benefit of the client 20% Compliance Maintain strong working knowledge of customer documentation requirements, transaction processing procedures, client management systems, and sales production reporting formats Assist RSM with compliance approval for advertising, sales literature, customer letters and seminars used within the region Perform all delegated audit, control and compliance procedures to support the business to maintain appropriate operating control Conduct periodic branch office reviews to evaluate maintenance of compliance standards Manage and monitor controllable non-interest expenses and cash rebates to maximize productivity and revenue generation Respond to questions or resolve issues identified through audits or quality checks; identify and take appropriate action if ongoing performance issues are identified. Qualifications Knowledge: Minimum of 5 years in a professional environment with at least 3 years experience in an investment-related business at a managerial level In-depth knowledge of rules & regulations governing FDIC insured and non-FDIC investment products Series 7, 63 or 65 or 66 and Series 24 preferred Life and Health Licenses preferred Experience with use of Word, Excel and PowerPoint. Skills:
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Regional Administrative Manager

In-depth time management skills: uses time effectively to ensure that key activities are accomplished. Minimizes downtime, works quickly and efficiently to complete daily tasks and special assignments. In-depth organizational skills In-depth problem solving skills In-depth networking skills In-depth communication skills (verbal and written) In-depth interpersonal skills In-depth managerial leadership skills Ability to meet deadlines and handle multiple projects Ability to pay close attention to detail At BMO Harris Bank we have been helping our customers and communities for over 125 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives. BMO Harris Bank thanks all applicants. We advise only those who qualify for an interview will be contacted. Job Administrative Support Primary Location United States-Arizona-Scottsdale Organisation Private Bank US-X000045 Schedule Full-time

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