CSR REPORT PERSISTENT FOUNDATION-JAGRUTI SEWA SANSTHA Visits No.

6-10

SUBMITED BY
Anurag Mishra PRN 12020441275 Marketing (A-3) 2012-14

SUBMITTED TO Prof. Pravin Kumar

SYMBIOSIS INSTITUTE OF MANAGEMENT STUDIES (SIMS) (CONSTIUENT OF SYMBIOSIS INTERNATIONAL UNIVERSITY) February 2014

SUMMARY OF FIRST FIVE VISITS In the first five visits me and Ankit s focus was to more towards content building and teaching the very basics of English. It was more built towards teaching the students how to communicate on a day to day basis with people in English. It all started with identifying individual student s comfort level with the language and making them understand how English could help them emerge successful in their profession. This included an introductory ice-breaking session in their language of choice. In the subsequent classes we taught them how one should go about introducing themselves. In the subsequent sessions we added more details into their individual introduction. One of the interesting things we did was to ask them to write down as to why they wanted to do the nursing course in the first place and who has inspired them pursue such a course. Subsequently we helped them translate it into English. On one of our visits we also visited a farm house near the Mahindra & Mahindra factory in Chakan. Our duty was to manage the crowd, educate them and answer queries about different type flora and fauna in the farmhouse. VISITS NUMBER SIX TO TEN Ankit and I continued our job of teaching spoken English. While in the first five visits the focus was more on content building and basics of the English language in the next five visits the focus was more on the delivery of the content already build. In the first place we wanted to learn as to what was the drive for most of the students to learn the language in addition to the more obvious thing that it will help them while they are on their job. We came to know that social acceptance and the ability and curiosity to understand what their children and others are speaking in English was indeed one of the most common drives. Secondly, we focused on the pronunciation part and the delivery part of first individual word that we had taught them in the prior sessions such as inspiration, independent, class etc. and then on the delivery of a complete sentence. One important thing I noticed that while more or less most of the students were able to get the pronunciation of most words correct some words such as park did faced some difficulties, the pronunciation being parkh. This I figured mainly was because park being a very common word and being used a no. of times; most of the less literate people around them pronounced it wrongly and as a result it had become a part of their English speaking habit.

We also used written material such as children books, English newspapers etc. to improve their pronunciation and delivery pattern. We also asked them to buy and look into a dictionary to learn the meaning of English words they come across in their daily lives and to improve the pronunciation of words. Thirdly, we understood that since our students were likely to join a clinic or a hospital once they have completed the course, they would be required to interact a lot and hence we focused a lot on improving their body language while interacting in English with others. Most of them over the course of the sessions had improved their English speaking skills, they still lacked the level of confidence required for an eye to eye interaction with others. To improve this, for starters we made them understood the importance of eye contact while speaking with others. As a tool for improving their eye to eye interaction we asked them to interact with others in the language they felt comfortable and later on included the element of interacting eye to eye in English. We also our students to correct their sitting and standing posture as this expresses confidence on their part while interacting with others. We realised that most of them had a poor body language while they were speaking and interacting in English. This was as a result of low confidence levels and also because no one had corrected them previously.

FREE DIABETES CHECKUP CAMP One of our visits included helping the NGO conduct a free diabetes checkup clinic for the underprivileged. Jagruti Sewa Sanstha conducts various clinics and health checkup drives as part of its social initiatives. One such health checkup drives was a diabetes checkup drive. As a part of the drive Ankit and I along with two other batch mates were given the responsibility of registering the people who came for the medical camp, crowd management, assisting the elderly, documenting the blood sugar levels of the patients and interacting with people to understand their daily lifestyle and what they need to do to control their sugar levels. Most of the people who came for the camp had visited the camp on a previous occasion and one thing I noticed was 70% of the diabetic patients were actually women. One reason I could think of that since these women were from a very conservative society most of them were house wives with little or no physical exercise. This coupled with a very rich and unhealthy diet indeed increased their exposure to diabetes. Another observation was instances of diabetes in the family especially parents and grandparents was also high among the patients. A blood sugar level of anything less 110 mg on an empty stomach and a blood sugar level of anything less than 140 mg after a meal is considered normal.

At the end of the drive more than 200 people had been registered with around 50 first time entries. All in all it was a very successful camp. At the end of the camp curious to know our own blood sugar we volunteered for the test. We were quite happy to know that it was within the desired bracket.