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Stockbridge Halls

of Residence
Residents Handbook 13/14
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04
Residential Life

ABSENCE FROM RESIDENCE / COLLEGE
If you intend to be away for a period of more than 3 days ,during term time,
please let the Stockbridge Halls reception know, giving details of where you
may be contacted. It allows us to contact you if there is an emergency and
it assists the staff to check the facilities in the event of an evacuation. Please
note refunds cannot be given for periods of absence unless there are
exceptional circumstances.


ACCESS TO YOUR ROOM
You must allow access to your room by all authorised persons at the
published times for inspections at reasonable times. There is no
exception to this rule. The College reserves the right to gain access to your
room at all times and to invite external agencies if there is a reasonable
suspicion that your room may contain illegal substances or you are
undertaking illegal activities in the premises.

04
CARERS
If you have additional requirements and have a helper occupying a sepa-
rate room, they are expected to adhere to the Residential Agreement and
Code of Conduct for the room in accordance with Schedule Four.


CAR PARKING
Parking for residential students is not permitted at Stockbridge. There is car
parking available at the main College Campus for which a permit is re-
quired (forms available at reception), along with a daily ticket costing 50p.


CHAPLAINCY
The Chaplaincy team is at the College to support students and staff—of all
faiths, or none.


CLEANING OF YOUR ROOM
Residents are responsible for keeping their bedroom, en-suite bathroom
and communal areas of their flat clean, tidy and in a fit and liveable state.

You will have access to a kitchen for the preparation of your meals You will
be required to agree an inventory of the contents of the communal areas.
Please note cleaning of communal areas including washing facilities and
kitchens will be the students responsibility.

Please ensure that all items remain in the kitchen, it is advisable to keep per-
sonal items in your room. It is a joint responsibility of all users to wash-up
items immediately after use. All surfaces must be clear of crockery, food
and utensils. If kitchens are persistently found in an unacceptable state all
users who are responsible for the kitchen will be fined for the cost of clean-
ing. You will also be issued with a warning by your Supervisor. Three warn-
ings will mean that you will be issued with a Formal Disciplinary Warning.
Further subsequent warnings may escalate the disciplinary process to a for-
mal investigation .

Please avoid using the kitchens to prepare food at unsociable hours, for
example the early hours of the morning, unless necessary on religious
grounds. Some basic cleaning equipment is kept in the kitchen for
emergency use by students who use that kitchen. It is the students
responsibility to purchase other items and keep the ovens and microwaves
clean. Damaged or lost equipment will be charged to the appropriate
students.
05

Your bedroom will be inspected each halt term. This inspection will also in-
clude communal areas. This inspection day is shown to the left in bright yel-
low on your inspection slip
Communal areas are your responsibility
They will be inspected each week. The day this inspection will take place will
not be specified. Communal areas must be kept clean and tidy at all times
to enable clear access for staff, maintenance and emergency services but
also to ensure good health and hygiene for all tenants. If kitchens are not
kept clean this may cause illness or infestations of unwanted vermin.
Communal area daily specifications:
 The washing up is done and put away, surfaces clean / clear
 All food, crockery, cutlery, pans etc stored away appropriately
 Kitchen bins should be emptied and not overflowing. You must supply
your own bin liners and sacks
 All showers, toilets, sinks and bathrooms are to be cleaned. You must
supply your own toilet rolls.
 All spills must be wiped up immediately to avoid accidents.
Bedroom specifications:
 Bedroom carpets are to be vacuumed and clear of belongings
 Bins must be empty and all surfaces tidied and dust free
 En-suites should be clean and clear of soap residue and scale, floors
must be washed, toilets/sinks cleaned


07
All kitchens have recycling bins and every resident is expected, under the
Residential Agreement, to support the College’s Environment Policy by utilis-
ing all the recycling facilities provided. Students refusing access to their
bedrooms for inspections or replacement of feminine hygiene units
during designated time period schedules could evoke disciplinary action.


From September 2013 the College are looking to introduce a opting in
Cleaning Service for room and/or kitchens. Full details of this will be availa-
ble upon your arrival at Stockbridge Halls


COMMON ROOMS
There is a common room located in A’Block. There is a television with
freeview, a pool table and vending machines provided.


COMPLAINTS
The College Accommodation Complaints Procedure can be found on the
Accommodation Office website (www.chichester.ac.uk/International/
Where-can-I-live/Quality-Assured-Accommodation) and this process must
be followed when making a formal complaint.
The information is also on the signing page of your Residence Agreement.


DAMAGE TO YOUR ROOMS AND OR COMMUNAL AREAS
Should there be any damage to your room you will be charged for repairs,
unless someone else admits responsibility and is willing to pay. All residents
in a hall are deemed to be collectively responsible for any damage to
communal areas. It is in your interest to prevent other residents or visitors
from causing any damage. Accounts for any damage must be paid to the
Accommodation Office within 28 days of invoice; otherwise you risk your
Residential Agreement being terminated. Any damages found in
communal areas will be invoiced to all residents who bear joint
responsibility for the area concerned.




1. Members of Chichester College are expected to conduct themselves at all times in a manner
supportive of an academic community or an institution or further education and provide
consideration for others in the halls of residence.
2. Noise should be kept to a minimum. Loud music which interferes with the well-being of others
will not be supported. Particular care should be taken at night, when students are trying to
study or sleep. Excessive noise will not be tolerated between 11pm and 7am.
3. Communal areas must be maintained in a fit state for their purpose. In particular kitchens and
toilet facilities must be kept clean and tidy
4. Study / bedrooms must be kept in a fit and habitable condition
5. Due attention should be given to the safety of other residents and oneself, particularly
through the adherence to fire regulations. Security precautions must be followed and doors to
halls must be kept locked at all times. Entrance codes to residence and/or keys should not be
given out to others.

Students in breach of the code of conduct risk being put onto the accommodation disciplinary
procedure, available for viewing in the handbook.

In serious breaches of this code and/or residential licence agreement students risk termination of
their licence agreement and may also, via Chichester college’s disciplinary procedures, risk
exclusion from the College.
The quality of life in our residential community is dependant on the members who live in it. Please
help us to continue our tradition of being a caring community by caring about and caring for
others in your block / halls. Inevitably to assist in the smooth running of a community there must be
some rules which we ask you to abide by. Full details of the halls code of conduct can be found in
the Stockbridge handbook, but a brief summary of pertinent points are listed below:

Clean bedrooms
Don’t
hand out
cards/keys to anyone
else.
Take note of
fire regulations
and keep all
doors locked at
all times
Conduct yourselves
appropriately
Clean
kitchens
Keep noise to a
minimum
Clean toilets and
communal areas
No noise between
12pm and 8am

 Always read the cooking instructions before you start
 Cover food when cooking to prevent spitting and spillage
 After use wipe the sides, roof and the plate with a cloth
 DO NOT turn on the microwave when empty
 DO NOT place metal objects or kitchen foil in the microwave
M
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w
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s

 Always read the cooking instructions before you start
 Take care when removing items from the oven / hob
 Use utensils that are suitable for use with hot temperatures
 Let appliances cool, then clean with a damp cloth
 DO NOT place food on the oven shelves without a baking
tray
O
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e
n
s

/

H
o
b
s

 Regularly empty crumbs to prevent build up
SMOKE FROM TOASTERS IS THE MOST COMMON CAUSE OF
FALSE FIRE ALARMS AT CHICHESTER COLLEGE. DO NOT TURN
TOASTERS ON THEIR SIDE WHEN TOASTING

 Students will be charged £50 if they create a false fire alarm
which is attended by the fire service
T
o
a
s
t
e
r
s

 Never turn a kettle on if empty
 Always make sure the lid is snapped down before turning on
 Never leave a kettle boiling unattended
 Rinse the kettle out before re-filling to avoid scale build up
 Only put water in kettles
K
e
t
t
l
e
s

 Separate cooked meats from uncooked meats
 Regularly clean inside and out, clean spills immediately
 Defrost the freezer on a regular basis
 Use food in rotation according to date
 NEVER re-freeze food

F
r
i
d
g
e

/
F
r
e
e
z
e
r

IMPROPER USE OF EQUIPMENT WILL BE CHARGED
FOR. IF DAMAGES PERSIST WARNINGS MAY BE GIV-
EN. THREE WARNINGS IN A TERM WILL RESULT IN A
FORMAL DISCIPLINARY. IT IS YOUR
RESPONSIBILITY TO LOOK AFTER ALL EQUIPMENT
LOANED TO YOU BY CHICHESTER COLLEGE.
T
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k
e

N
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10

DENTISTS
It is extremely difficult to locate a NHS dentist in this area so we strongly
recommend you remain registered with your dentist at home. However,
should you prefer to try to find one here or you require emergency treatment
then further details on what you need to do are available on the Student
Health website www.chichester.ac.uk/International/Tell-me-about-
Chichester/World-Class-Student-Support.


ELECTRICAL APPARATUS AND PORTABLE APPLIANCE TESTING
Residents are responsible for ensuring that any equipment they bring to the
College is electrically safe and suitable for UK electrical systems.
Electrical equipment must not overload the College’s electrical supply.
Individual electrical items shall not be rated above 1kw.

One CE approved fused multi-adaptor (rated at 10 amp with a maximum
four ways) for use with low wattage equipment only, such as PC and printer
is permitted in each room. All plugs and adaptor must comply with BS1363.
Non UK equipment and associated Non-UK to UK adaptors may not be used
unless they have been inspected and approved by the college.

The College will undertake an electrical test for all appliances, if deemed
necessary. This is undertaken in September by an external company
Calbarrie. All students will be given notice to allow the company access to
their rooms and kitchens to do this.

Electrical items belonging to students which are placing an excessive load
on the electrical system, or which, in our view are unsafe or unfit for use will
be removed and stored until the end of the year. Power supplied is 240v
and 3 pin plugs must be utilised.

Items that should not be brought into the College include:
 Cubed adaptors (more than one)
 Rice cookers
 Items requiring a continental electrical adaptor in order to work
 Individual fridges/coolers
 Electrical room heaters
 Deep fat fryers
 Grills and sandwich makers

If you have a query regarding a piece of electrical equipment and you are
not sure whether it needs testing, please email
accommodation@chichester.ac.uk. Or stockbridge@chichester.ac.uk
Residents Handbook 2013/2014
11
Emergency Action in the Event of a fire.

1. Operate the nearest fire alarm “break glass”
2. Do not attempt to tackle the fire
3. Evacuate the building by the nearest exit and assemble at the point
which is indicated on the building emergency procedures


DO NOT STOP TO COLLECT PERSONAL BELONGINGS

SHUT ALL DOORS AND WINDOWS AS YOU LEAVE THE BUILDING
IF IT IS SAFE TO DO SO

DO NOT RE-ENTER THE BUILDING

GO DIRECTLY TO THE ASSEMBLY AREA

IT IS IN YOUR OWN INTEREST TO KNOW WHAT TO DO IN CASE OF FIRE

ACQUAINT YOURSELF WITH ESCAPE ROUTES

DO NOT OBSTRUCT STAIRCASES, LANDINGS OR DOORWAYS


EMERGENCY ACTION IN THE EVENT OF A MEDICAL INCIDENT
If you discover a situation in office hours where first aid or emergency
medical treatment is necessary call the on duty supervisor or in an emer-
gency call 999.

Out of hours urgent medical treatment can be dealt with by telephoning
the GP call-out service of the doctor with whom you registered or follow the
emergency medical procedure flow chart that can be found on all notice
boards in each Hall of Residence. The Security Staff can be contacted via
the supervisor on 01243-773533. If an ambulance is needed, dial 999 and
ask for Ambulance Service and contact the duty supervisor
immediately after the ambulance has been called so that the ambulance
can be directed to the correct location. St Richard’s Hospital Accident and
Emergency Department is open 24 hours a day or The Bognor War Memorial
Hospital Accident and Emergency Department is open 9.00am—5.30pm.
An accident on campus must be reported to the Health and Safety Office
as soon as practicable. All Supervisors are first-aid trained.

EMERGENCY ACTION IN THE EVENT OF A SECURITY INCIDENT OR MAINTE-
NANCE REQUEST
If you notice a breach of security report it to the Duty Supervisor
immediately.

From 9pm to 9am there will be security staff on campus to assist the College
Supervisor on duty. Any repairs , loss of power, leaks must be reported to
the Duty Supervisor or Security staff immediately

The Stockbridge number of 01243 773533 is 24 hours, 7 days per week. If this
goes to an answerphone it means the member of staff is around the site.
Leave a message with a contact number and the member of staff will re-
turn your call as soon as they return to the office.


END OF CONTRACT
You are expected to vacate your room by 12.00pm on the day shown in
your Residential Agreement. If you wish to stay beyond the date shown on
your residential licence, please speak to the Accommodation Office who
may be able to extend your booking. Please note that this may incur a
charge.

Please clear all pin boards of posters and clean out cupboards and
wardrobes i.e. remove all personal possessions. If rooms and the communal
areas are left in an unacceptable state requiring additional cleaning you
will be charged for this. It is the student’s responsibility to clean ovens,
microwaves, hobs and fridge/freezers. If any of these are left in an
unacceptable state you will be charged for this.

You will be expected to agree a departure appointment to allow the
proper processing of paperwork and checking of your inventory. Please
follow all guidance issued regarding departure.


ENVIRONMENTAL POLICY
The College is fully committed to reducing the impact it has on the
environment. This means that we try to be careful about the way we use
valuable resources, encouraging recycling and keeping waste to a
minimum. Both campuses have recycling centres and we also provide
recycling facilities in all halls of residence to enable students to recycle
paper, cans, glass, cardboard and packaging.


Residents Handbook 2013/2014
12
Residents Handbook 2013/2014
13


Help the College to continue to reduce our carbon footprint by:
 Switching off lights when they are not in use
 Turn off the heating before opening the window
 Not leaving electrical equipment on overnight

We are continuously trying to improve our environmental performance and
if you have any suggestions or comments that could help us please contact
the Accommodation Office.

FEES
If you have any queries about the payment of your accommodation fees
please speak to our Finance Department. Also the Accommodation Office
will help in any way they can. Failure to pay fees in a timely fashion could
lead to additional charges.


FIRE PRECAUTIONS
You are expected to comply with the fire precautions at all times and
should familiarise yourself with fire alarm break glass switches, emergency
routes and the location of fire fighting equipment in the hall. Fire drills are
held each term. Wilful failure to participate in these practices is viewed as
a serious matter and treated as misconduct. The removal of, or tampering
with, the fire fighting equipment, fire/smoke detection, installations, fire clo-
sures or the misuse of any other devices installed to provide protection
against fire are criminal offences under the Regulatory Reform (Fire Safety)
Order 2005.

Particular care is necessary in residences:
 Corridors, staircases and other open areas must NOT be obstructed by
furniture or other items, such as bicycles. These will be removed and
persistent breaches may result in disciplinary actions being invoked.
 Fire doors must not be wedged open or a fine may be issued
 As the heat and smoke sensors are sensitive, they are easily triggered.
For this reason cookers and grills must NOT be left unattended, kitchen
doors must be kept shut at all times and candles/joss sticks must not be
used in halls. Even accidental initiation of an alarm requires the
building to be evacuated and the Fire Service called. The costs
incurred in handling careless or malicious false alarms will be charged
to the person(s) responsible.

14
GYM MEMBERSHIP
From September 2013 Stockbridge Halls, College students will have full
membership to the Gym on the main College campus. This will be valid
from 1st October through to the 31st May and will include a gym induction.
Between these dates just go to the Gym with your student card for further
details.


HEALTH AND SAFETY
In the interest of your own and other students’ safety you are not allowed to
burn candles or store any flammable liquids such as kerosene, lighter fuel,
petrol, BBQ lighting fluid, metholated spirit, paraffin etc. in the student
residences. (This is not an exhaustive list and refers to any substance with
flammable properties.)
For this reason we insist that aerosol products are kept to a minimum and
away from heat sources.
Please note that the storage of offensive weapons/objects that can endan-
ger a persons health and safety will not be permitted. If found, these items
will be held until the end of the licence agreement.


HOLIDAY PERIODS
The Halls are open through all the holiday periods.


HOMESICKNESS
Many students suffer from homesickness at some point when at College.
For the majority of students this passes very quickly when they make new
friends and ‘find their feet’ on their course. It is important to remember that
studying at College is not a period of isolation. Living in halls often teaches
students how to live away from home for the first time. You may learn much
more than you had originally thought you would! You will discover how to
manage your money and laundry, whilst interacting with a community of
people from a variety of backgrounds.

It is important to remember that everyone is in the same situation and how-
ever daunting it may seem, in a few short weeks after arrival you will have
made friends with people who may be in your life longer than the duration
of your course. If you are struggling with being away from family and friends
please talk to someone, for example the Halls Supervisors or staff from the
Accommodation Office.

 Read instructions and choose correct product / equipment
 Scrub the pan, U-bend, up the sides and under the rim
 Wipe the underside of the seat and the top of the seat
 Wipe the outside of the toilet, the lid, cistern and handle
 When finished wipe dry to remove product from seat and flush
 Read instructions and choose correct product / equipment
 Scrub all ceramics, pipes, tiles, mirrors and grout
 Wash down shower screens and curtains
 Rinse all cleaning product off and wipe down
 Dry all tiles and mirrors and clear any smears
S
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 You supply your own safety equipment when using cleaning products.
 Always read the bottle before using and always follow the instructions
for recommended safety equipment. How to use, what to use it on
and what to do in case of an emergency.
 Chichester College will not suggest any particular cleaning products.
The Inspections for rooms are every half term.
Communal area are every week.


I
n
s
p
e
c
t
i
o
n
s

 Students must provide their own cleaning products.
 Always read the instructions before use and take note
of safety advice provided. Always follow advice on
storage and best instructions of use.
 NEVER MIX PRODUCTS.
P
r
o
d
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t
s

 Read instructions and choose correct product / equipment
 Clean right under the tap head
 Scrub around the taps and chrome until all scale is removed
 Rinse with water to take off suds
 Wipe and dry with a tissue and buff with a dry cloth until shiny.
C
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m
e

PLEASE READ CAREFULLY
If your room / area fails to meet the required
standard, the following will be applied:
This is an example of a supervisors notification slip. If any of the boxes are ticked then
the items listed beside the box failed inspection and needs to be resolved.
 You may be given a date in the re-inspection box. If you do then you have to have
the matters listed resolved by the date and you will be charged a fee for the re-
inspection. If your room is re-inspected you will be charged £10.00. If your commu-
nal area is re-inspected you will be charged £10.00 but the
amount will be divided equally between
the residents of that block.
 If N/A is in the re-inspection box then you will need to
address the issues ticked but you will not have a
re-inspection and therefore you will not be charged.

A fee will be charged for each re-inspection
carried out.
This is an example of a supervisors warning. Here are a few reasons why you would re-
ceive a warning:
 Your room / area was in a very unhygienic state
 The same issues kept happening on each visit
 A serious issue was found eg: fire door left open
 You did not heed your notification slip
If you receive a warning you will have boxes ticked with a
description of the issue listed to the side. These issues will need
resolving by the date and time given at the top of the warning. You will be charged a
revisit fee of £10.00 for your room but if it is for a communal area you will be charged
£10.00 and it will be equally divided between the residents of that block. If the matters
are resolved in the given time the resolved box will be ticked. If the matters are not
resolved by the time/date stated then the charged box will be ticked and a day box
will be ticked for the day the contractors will be instructed to clean the room/area.
You will not be notified via email of the warnings and charges . Please refer to your
handbook for charges. Three warnings in a term will result with you receiving a formal
disciplinary.
It is up to the supervisors discretion if you will
require a revisit and the decision will be made
dependant on how important the failings are. The
time given to resolve the issues will be dependant
on the importance of the failings and the time the
supervisor thinks you will need or should
complete the task. This may also be decided on
students availability to carry out the tasks.
Inspection checklist
Below you will see an example of what you will be given if you fail your
first inspection, please take note of what you will be inspected on.
17
INCIDENTS
Accidents and Incidents must be reported to the Supervisor on duty


INSURANCE
A block policy has been arranged for all resident students. It is a condition
of residence that you subscribe to this policy. The cost is included in your
accommodation charge. Please note that if your bedroom door is un-
locked, even if you are in the bathroom or kitchen, and something is taken,
any claim will be invalid. You must activate the above insurance by follow-
ing the publications given to you upon arrival. You can upgrade the policy
to over high risk/expensive items such as laptops and mobile phones are an
extra charge which is paid direct to the Insurance Company.


INTERNET CONNECTION
All College residences provide access to the internet. The College out-
sources to an external internet company Student Com. A cable is provided
upon your arrival. Upon arrival log on to your computer and follow the in-
structions.


KEYS
Keys for the entrance doors and your own room are issued on your arrival.
Keys must be returned to the Supervisor/security person when you leave fol-
lowing your inventory check out. If you lose or damage a key you will be
charged the full cost of a replacement key and lock (£125). (The replace-
ment charge for key cards is £10.) Keep your room door and hall doors
locked for security. Keys should not be copied and nor can they be passed
onto third parties.


LAUNDRY
Laundry rooms with machines and tumble dryers for students to wash and
dry personal items are located in A Block behind the Supervisors office.
Students are responsible for laundering all personal items. DO NOT leave
laundry in machines or in bags on the floor as the supervisor reserves the
right to remove these. There is a laundry card you will need to purchase at
a cost of £5. They will automatically have £3.20 credit on them. This ma-
chine is found in the laundry room. The top up machine is also found here.
You are able to log on to the laundry website to see when a machine is
available and have the option to be notified when your washing is done.
Residents Handbook 2013/2014
18

The Accommodation Office is open from
8:30am—5:30pm Monday—Friday
Tel: 01243 812205 or
01243 773533 (24hours)

Response time is usually within 30 minutes unless staff are dealing with an
emergency in which case it may be longer.
The 01243 773533 number will be answered 24hrs a day, 7 days a week in-
cluding during Christmas and Easter and on Bank Holidays.

At night the number will be answered by staff supervisors, between the hours
of 8pm—12:30pm or by the security thereafter.
The number will always be manned by a member of staff so please do not
hang-up the call prematurely.

If staff supervisors / security are dealing with an incident it might not be pos-
sible to answer the phone straight away, you may be put through to a mo-
bile voicemail. If you wish to leave a message please leave your name,
block/room and a contact number and we shall call back as soon as
possible.
ID will be requested on re-entry to your room
ON ARRIVAL AT STOCKBRIDGE WE ALLOW 4
FREE LOCK OUTS, AFTER THAT YOU WILL BE
CHARGED £5.00PER ENTRY.
LINEN AND BEDDING
You need to provide your own bedding and towels. Please be aware you
are responsible for keeping the items clean. We recommend that you wash
them on a weekly basis. Bedding packs can be purchased at reception


LOCK OUTS
If you lock yourself out of your accommodation you will need to go to the
Supervisors office during office hours so they can identify you by checking
your records before letting you in. There will be a £5 charge for every lock-
out following your fourth request to be let back into your room, as an
administration charge. After office hours please use your advertised num-
ber for lockouts which can be found on the notice board in your Hall of Res-
idence.


MAIL
Your incoming mail can be collected from the Reception in A Block. If
there is a parcel to collect your name will be on the white board in the main
reception. You will need to sign for any parcels. The system is in place to
ensure your parcels and mail are kept securely.


MEALS FOR RESIDENTS STAYING IN FULL BOARD ACCOMMODATION
Residential students staying on a full board basis are provided with meals as
part of their contract. You will be issued with a student card when you
enrol. Prior to enrolment you will receive a temporary food card which you
will be required to provide to purchase food. From then on your meal card
is proof of payment and NO meals will be given without its presentation at
the till point. Any lost or damaged cards will cost £3.00 to replace.

If you have any specific dietary requirements, suggestions or problems re-
garding your meals or service please speak with the Catering Manager or
the Accommodation team.







Residents Handbook 2013/2014
20
MENTAL HEALTH CRISIS
If you or a friend’s mental or emotional state deteriorates seriously, this can
be called a mental health crisis. In this situation it is important to get help
quickly: :Contact the College nurse if within working hours
 Make an emergency appointment with your doctor
 go to the accident and emergency department as St Richards
Hospital, Chichester (Tel: 01243 788122)
 If you feel someone is in immediate danger to themselves or others call
for an ambulance and/or the police on 999.

MISCONDUCT
Students may be subject to the Chichester College Accommodation
disciplinary procedure for conduct incompatible with the license
agreement. Misuse of fire protection systems, persistent noise, petty theft
(e.g. of food / drink), unsatisfactory care of rooms, unauthorised overnight
guests, disrespect shown to security and Chichester College staff are all
instances of unacceptable social behaviour. Drunkenness and disorderly
behaviour , together with any acts of vandalism are not tolerated at
Chichester College. Any students held responsible for misconduct will be
subject to the referral procedure and invoiced where damage has oc-
curred. For very serious cases of misconduct a student may be excluded
from the Halls of Residence. Misconduct concerned with theft, weapons or
the possession, use and/or supply of drugs automatically becomes a matter
where the College will consider involving the police.

NOISE
Noise must be kept to a minimum. Excessive noise will not be tolerated
between midnight and 7am.

NURSE
There is a Nurse based at Chichester College. She is available for help and
support with minor illnesses and they can also provide information and
leaflets on a wide range of health related issues. You can call NHS Direct
on 111 when you need medical help fast but it’s not a 999 emergency.
Calls to 111 / 999 are free to call from a landline and mobile. Alternatively
visit www.nhsdirect.nhs.uk

OPERATING MANUAL
All kitchens have a copy of the Chichester College’s halls of residence
operating and maintenance instruction manual which details how to
correctly use and maintain the electrical equipment supplied in residence.
The manual must not be defaced or removed from the kitchen, a fine will
be imposed on the person(s) responsible if this occurs.
21
Chichester College is concerned about your safety and security. We
have designed your hall and room with that in mind. Please follow
these instructions to help you avoid any problems.
In your block we have:
 Installed fire and smoke detectors
 Created a safe escape route if a fire should happen
 Tested electrical installations and gas equipment
To ensure that these operate correctly:
 Do not tamper with alarms and fire fighting systems
 When cooking make sure the extractor fan is on and windows
open where possible to avoid alarms sounding.
 Make sure fire doors are kept closed—these stop smoke and fire
spreading, keeping exit routes free
 If you think an electrical appliance is unsafe—report it immediately
 In a fire emergency follow your Fire Action Plan
In your room we have:
 Fitted windows, locks and secure handles
 Fitted good quality locks on internal and external doors
To ensure that they operate correctly:
 Make sure that the windows are closed when you leave the room
even if only for a short time.
 An unlocked door is an invitation to a thief. Don't let anyone into
your block that you don't know and always lock your room AND
block door when you leave even if you are visiting someone in the
building.
Student representatives— are your first point of contact for help. They
will summon security if necessary.

Medical Call-Out— Chichester College does not provide an out of
hours student health service
 For accidents or to summon an ambulance call directly on 999
If unsure: follow the medical incident flowchart

PARTIES
For safety reasons parties cannot be held in Halls of Residence. You should
approach the student’s union office to hire facilities. All celebratory parapher-
nalia are prohibited in all fire escapes routes. This includes fairy lights, Christ-
mas trees and decorations.


PERSONAL SAFETY
For your own personal safety students are advised:-
 To avoid walking alone after dark, particularly in poorly lit areas
 To close/lock all ground floor windows and doors
 To avoid letting unknown/uninvited people into your hall/room
 Keep valuables stored in your room and ensure they are out of sight if
you are located in a ground floor room.
PETS
You are not allowed to keep animals of any description in your room.
POSTERS IN YOUR ROOM
Please confine any posters or similar displays to the pin board area provided.
They should not be fixed to other areas of walls, ceilings or doors since this
can cause damage to the fabric of the room and create a fire hazard.
RECYCLING
Please collect your recycling waste in the bins provided and empty the bins,
when full, at the appropriate recycling points on site at Stockbridge. Please
read and familiarise yourself with the instructions. On no account should you
throw plastic carrier bags into the recycling bins. Please do not leave bags of
recycling beside the normal refuse bins or surrounding areas.

REP MEETINGS
Each term your Halls Advisor will hold a Q&A meeting with halls reps. We will
provide refreshments and have an open discussion to get ideas, feedback
and residents can voice their opinions.
REPORTING NEED FOR REPAIRS
Non Emergency repairs:
Repairs that are required in your bedroom or in the communal areas should
be reported to the supervisor on duty.
Residents Handbook 2013/2014
23
SAFETY EQUIPMENT
The taking down, removal or de-facing of any safety signage or equipment
from within the College or bringing such equipment from outside, onto Chich-
ester College property is a criminal offence and will be viewed as a serious
breach of conduct.


SECURITY
Security is the responsibility of every resident and you should be particularly
alert to the securing of your own room and halls. External doors must be
locked at all times and you should not let unknown people enter the building.
Ground floor windows should not be left unsecured and access codes/keys
should not be given to any non-residents under any circumstances.
SMOKING
Smoking is forbidden in the Halls of Residence. If you wish to smoke please do
so outside in the designated smoking areas. Please dispose of any cigarette
butts in the appropriate manner. Smoking of illegal substances is banned and
will be treated as serious misconduct. Students are responsible for ensuring
their guests do not smoke in halls. Students who allow their visitors to do this
may themselves be subject to disciplinary action. The College’s full smoking
policy is available upon request.
Covering a smoke detector is treated as serious misconduct.
STAFFING
There will be two staff or security personnel on site at Stockbridge to assist
with any questions or circumstances that may arise. In quiet periods there
may be only one person on site but a second staff presence will be within
rapid response distance.
TELEVISIONS
You need ensure you purchase a TV license to watch or record TV this costs
£145. This Includes using any device that allows you to watch live TV broad-
cast. TV licensing will contact all students to ask them if they have a license.
Failure to comply could result in legal proceedings or a £1000 fine being tak-
en against you by the TV Licensing company.
24
TERMINATION OF CONTRACT
If you wish to leave your room earlier than the term specified in your license
agreement you will need to let the Accommodation Office know and find a
suitable alternative student to take up your contract. Failure to do so will
result in you having continuing liability for the rent.

When you leave your accommodation you will need to:
 Advise the Accommodation Office in writing
 Return your keys
 Return your meal card (if applicable)
 Return your internet connection cable
 Have your room checked against the inventory you completed when
you moved in, with a member of the accommodation office staff.

Please note that you will continue to be charged for the room until all the
above have been carried out.
VISITORS/GUESTS
Residential students are responsible for non resident guests and should
ensure their safety. Visitors must behave in a manner acceptable to the hall
community and abide by the terms and conditions of the students (who
they are visiting) License agreement. All guests must leave halls of residence
by midnight for security reasons. Friends must not stay over night in the halls
of residence. All visitors must leave by 11pm Sunday through Thursday and
midnight Friday and Saturday
VISITOR BEHAVIOUR
Any visitor may be asked to leave the college premises by an authorised
member of the Accommodation office staff, security or caretaking team for
any of the following reasons:-
 Where there has been a verbal or physical abuse to another because
of their race, sexual orientation or disability.
 Where there is physical damage or any other acts of vandalism to the
premises.
 Excessive or persistent noise above which is specified in the code of
conduct
 Drunk and/or disorderly behaviour including overstaying their welcome
and refusing to leave when asked to do so.
 Where there has been unacceptable behaviour towards the college
staff or students
 Where they are found causing a nuisance in any other building other
than the one they are invited into.
 Inappropriate dress which might cause offence
Residents Handbook 2013/2014
25
WASTE
Students should dispose of waste appropriately. Please see “recycling”.
Please do not leave sharp objects, broken glass, electrical items or bodily
waste in the bins.
WINDOWS
As a general rule if a window is broken, damaged or soiled it is charged to
the resident. For safety reasons we only permit limited opening and you
must not interfere with the window mechanism. Please do not try and force
them. Many ground floor windows have restrictors which are fitted for
security purposes and should therefore not be removed.
WHAT YOU WILL NEED TO BRING WITH YOU FOR YOUR ROOM
Bed linen
Duvet / blankets
Pillows
Towels
Tea Towels
Toilet rolls
Cleaning materials: Multi surface, toilet, crockery and washbasin cleaner

Basic cutlery
Cooking utensils including pans

WHAT IS PROVIDED IN THE KITCHEN
A microwave
Oven / Hob
Refrigerator / freezer
Kettle
Iron/Ironing board


We hope you enjoy your stay at the College and Stockbridge Halls of
Residence. If you have any questions please let us know.
 Found in restricted areas of the site
 Produces graffiti and the use of malicious or abusive words or drawings
 Failure to accept or comply with any reasonable request by staff
 supervisors, Accommodation office staff or security staff.
 Failure to comply with any college health and safety policies and
procedures which may lead to injury or accident.
Where there is any suspicion of anything illegal being carried out by the
visitor, then the matter will be put into the hands of the police.
26