Modul Bahasa Inggris III

Politeknik Pos Indonesia
MODUL
ENGLISH FOR SPECIFIC PURPOSES
DISUSUN OLEH:
TIM Bahasa Inggris
POLITEKNIK POS INDONESIA

BANDUNG
2015
Satuan Acara Perkuliahan
DAFTAR ISI
Daftar Isi
UNIT I
PERSONAL INFORMATION......................................................... 1
UNIT II
DESCRIBING WORK ACTIVITIES .............................................. 10
UNIT III
DESCRIBING CHARTS AND GRAPHS ....................................... 24
UNIT IV
DESCRIBING ORGANISATIONS ................................................. 39
UNIT V
FINDING A JOB ............................................................................... 50
UNIT VI
JOB INTERVIEW ............................................................................ 62
BIBLIOGRAPHY
BIBLIOGRAPHY
1. Alexander, L.G. 2005. Questions and Answer. Yogyakarta: Kanisus.
2. Azar, B.S. 1989. Understanding and Using English Grammar. New Jersey:
Prentice-Hall, Inc.
3. Doff, A, & Carolyn B. 2005. Listening. Yogyakarta: Kanisus.
4. English language Service, Inc. 1986. English 900. New York. Collier Macmillan
International.
5. Murphy, R. 1987. English Grammar in Use. Cambridge: Cambrige University
Press.
6. Pardiyono.2002.Communicative Grammar For Easy Conversation. Yogyakarta:
Andi Offset
7. Richards, J.C. 1998. New Interchange. English for International Communication.
Cambridge: Cambrige University Press.
8. Richards, J.C. & Bycina, D. 1985. Person to Person, Communicative Speaking and
Listening skills. New York: Oxford University Press.
9. _________ 1996. LB LIA. Basic 1 All about People. Jakarta: PT Siwi Bakti
Darma
10. ________ LB LIA. 2000. General English, Intermediate, Making Career
Jakarta: PT Siwi Bakti Darma
Choices.
UNIT I
PERSONAL INFORMATION
Objectives:
1. Students will be able to tell about their personal information using appropriate expressions
2. Students will be able to make a good question about personal information
3. Students will be able to make a good response to the questions.
A. SPEAKING
Practice the following dialogue
Dialogue 1
Andrew
: Its a very good Seminar, isnt it?
Silvia
: Yes, it is.
Andrew
: I like the last speaker.
Silvia
: Yes, her topic about earthquake is very interesting.
Andrew
: By the way, my name is Andrew Bowman. And you?
Silvia
: Im Silvia Stone. Its very nice to meet you.
Andrew
: What do you do, Silvia?
Silvia
: I work for Tempo magazine.
Andrew
: Oh, so you are a journalist?
Silvia
: Yes. And what about you?
Andrew
: I am a Geophysicist and I work for the Government.
Silvia
: Oh, really? I think your job is very interesting.
Dialogue 2
Sutomo
: I dont think weve met.
Johnson
: No, I guess not.
Sutomo
: Im Sutomo.
Johnson
: Tom Johnson.
Sutomo
: Pleased to meet you, Mr. Johnson.
Johnson
: Yes nice to meet you, too, Mr. Sutomo.
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Sutomo
: Im a civil engineer here in Jakarta. What do you do?
Johnson
: I work at the U.S. Embassy.
Sutomo
: Oh, I see. How long have you been in Indonesia.
Johnson
: Oh, about a week. I dont speak much Indonesian yet.
Sutomo
: Do you plan to stay long.
Johnson
: Yes. Perhaps for two years.
Sutomo
: Do you have family here?
Johnson
: Yes. We have two children. Both boys. How about yourself?
Sutomo
: We have four children. Two boys and two girls. Where do you live?
Johnson
: We live in the Menteng District.
Sutomo
: Oh, thats nice!
Johnson
: How about yourself?
Sutomo
: We live on Jalan Teuku Umar.
Johnson
: Well, excuse me. I have to go now.
Sutomo
: Oh, OK.
Johnson
: Ill see you later
Sutomo
: Right. Nice to meet you!
B. LANGUAGE EXPRESSIONS
Introducing yourself
- Hello, Im John Smith. I work with Dave Benjamin.
- Hi, Im John Smith. Im a friend of Dave Benjamin.
- Hello. You must be Jack Robinson. My name is John Smith. I enjoyed your speech
on ethics.
- Excuse me. Arent you Jack Robinson? Im John Smith. I have read your book
and
- May I introduce myself? My name is Ria. I am a student of SMA 1.
- Allow me to introduce myself. My name is Irfan. Im Rias father.
- Let me introduce myself. My name is Darmawan. I am an English teacher.
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Introducing someone
- Ella, this is Novi.
- Ella, meet Novi.
- Oh, Ella. Id like you to meet Novi.
- By the way, do you know each other? Ella-Novi.
- Doni, let me introduce you to Mr. Handoko.
- Mr. Herman, May I introduce you to Miss Ayu.
- Id like to introduce you to Mr. Wayan.
Asking for personal information

1. Name:
What's your name?
May I know your name?
Could you tell me your name? Are you Mrs. Kartono?
Could I have your name, please?
Its Jane, Paula Jane
2. Address:
Where do you live?
What's your address?
Do you live in Kebayoran?
Whereabouts in New York do you live?
3. Occupation:
What's your job? What do you do?
What's your present occupation? What kind of work are you in?
Are you a teacher?
4. Hobbies:
What are your hobbies?
How do you spend your leisure time?
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Are you interested in sports?

What do you do for fun?
5. Place of Origin:
Where are you from?
Where do you come from? Where were you born?
Do you come from West Java?
Telling personal information using different expressions

1. Mentioning your name:
I am Aditya Suherman.
My name is Aditya Suherman.
My friends call me Adit
Call me Adit.
2. Referring to your occupation:
I am a student at Poltek Pos Indonesia.

I'm an insurance agent.
I work as a consultant for the Department of
Finance.
3. Talking about your place of origin:
I 'm from Denver

I come from Denver.
4. Mentioning your address:
I live in Bandung.
I live at Jl. Bunga 53.
My address is West 121st. Street, Apt.304,
New York, N. Y 10023, USA.
5. Other information:
Im still single.
Im married with two children.
Task 1 Fill in the blanks with suitable answers!

1. Mr. Hadi
: Mr.Ali, let me introduce you to Mr. Tri, our new director.
Mr. Ali
: Nice to see you, Mr. Tri.
Mr. Tri
: ..
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2. Mr. Doni
: Its a nice speaking club.
Mrs. Reno : Yes, it is.

Mr. Doni
: My name is Doni, I am an English

teacher.
Mrs. Reno : Pleased to meet you here Mr. Doni.

Mr. Doni
3. Dinda
: my cousin, Bagas to you.
Bagas
: How do you do!
Adi
: .
4. Linda
: my friend. He is George.
Siska
: .Im sorry, how do you.your name?
George
: G-E-O-R-G-E. Nice to see you too.
Task 2 Match the questions and answers!

1. Is your fax number 880-3044
a.
Yes, it is. Im crazy about it.
2. Are Yohan and Martinus
b.
No, I wasnt. My brother was born
Ambonese?
3. Is your hobby hang-gliding, too?
there.
c.
4. Were you born in L.A.?
Yes, they are. They perform at

Hyatt Regency.
5. Is your office on Jalan Thamrin?
d.
Yes, thats the right number.
6. Are they musicians?
e.
No, Im not. But I often go there.
7. Is Tuti a karate expert?
f.
Yes, but we call her Kiki.
8. Are they all English teachers?
g.
Oh, yes. Shes a black belt.
9. Is her name Kartika?
h.
No, they arent. They come from
10. Are you from Medan?
Bandung.
i.
No, it isnt. Its on Jalan Banda.
j.
No. Some of us teach Arabic.
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C. READING
Read the following text!
My Ambition
My Ambition is to be a nurse. This thought came into my mind when I was in

primary five. That year, I was admitted to hospital for an operation. I realized that the
work of a nurse is very important and that is why I hope to be a nurse when I grow up.
I think I am suited for nursing because I am not frightened by ugly wounds or the
sight of blood. I am also not afraid of darkness. This will prove very helpful when I
become a nurse because every nurse has do night duties.
At present I am a member of my school Junior Red Cross Society. I learn
something about first aid and home nursing. In this way I prepare myself to take on the
job of a nurse in future.
In addition I often go to the national Library to borrow books on nursing because
I would like to deepen my knowledge on it.
At present I am still a student. When I finish my secondary education. I hope to
become a nurse in one of the hospitals. With much hard work and some luck. I hope to
pass the examinations and become a qualified nurse.
Task 3
Tell your friends about your ambition! (What is your ambition?

What kind of job do you want? Why do you choose it? What have
you done to achieve it?)
D. LISTENING
Nice to meet you

Jim
: Great party, isnt it?
Bev
: Yeah, really.
Jim
: By the way, my names Jim Harris.
Bev
: Nice to meet you. Im Bev Marshall.
Jim
: Sorry, whats your first name again?
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Bev
: Beverly, but please call me Bev.
Jim
: What do you do, Bev?
Bev
: Well, Im a graduate student at Columbia.
Jim
: Oh, are you? What are you studying?
Bev
: Business. And what about you?
Jim
: I work for Citibank, in the International Section.
Bev
: Hmm. That sounds interesting.
Jim
: Its not bad.
Language Expressions
1. Introducing yourself
A: My names Jim Harris / Im Jim Harris
B: -Hi, Im Bev Marshall
-Hello, my names Bev Marshall
2. Asking for repetition

A: - Sorry, whats your first name again?
- Sorry, what was your name again?
B: - Its Beverly, but please call me Bev
- Its Beverly Marshall, but please call me Bev
3. Asking someones occupation

A: What do you do, Bev?
B: Well, Im a graduate student at Columbia/a housewife/an engineer
A: Oh, are you / Oh, really?
B: And what about you, Jim?
A: I work for Citibank/ I work for Citibank a steel company
B: Oh, do you? / Oh, really
4. Asking for more information

A: what are you studying?
B: Business/ Engineering/Biology/Law
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A: What do you do there exactly?

B: Im a secretary in the International Banking Department/ Sales Department/
Public Relations department.
5. Asking for more information

A: Im a student/ Im an engineer.
B: Oh, really? What school do you go to?/ What company do you work for?
A: (I go to) Columbia/ (I work for) Nissan/ Im self employed.
6. Conversational openings
A: (Its a) great party, isnt it?
B: Yeah, really/ yes it is.
7. Introducing yourself-more formally

A: Let me introduce myself. My names Robert Andrews.
B: How do you do? Im Jean Rivers.
A: Its very nice to meet you/Im very glad to meet you/How do you do
Task 4 Listen to This!
You are going to hear three short conversations. Each conversation will be played twice.
Listen and complete the information below!
1. -First Speaker
....Bradley
-Occupation
-Second Speaker
:Ted..
-Occupation
2. -First Speaker
: Bill.....
-Occupation
-Second Speaker
: ..Jackson
-Occupation
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3. -First Speaker
:......Evans
-Occupation
-Second Speaker
: Taylor
-Occupation
Now listen again and check your information.
*****
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10
UNIT II
DESCRIBING WORK ACTIVITIES
Objectives:
1. Students will be able to tell about kinds of jobs and the responsibilities
2. Students will be able to understand the use of present tense and present continuous tense
3. Students will be able to tell about one of professions in front of the class
A. READING
Task 1 Read the following text and answer the questions!
The Long-Distance Teacher
Mr. Frank Garret, 65, is a schoolteacher. He is English, but he lives in France, in

the Normandy village of Yerville. Mr. Garret lives in France, but works in England.
Every Monday he leaves home at 2.30 in the morning and drives 101 miles from
his village to Boulogne, where he leaves his car and catches the ferry to Folkestone.
Then he catches the train to Maidstone in Kent and he arrives at Manor school at 8.25.
He teaches French from 9.00 in the morning to 3.30 in the afternoon, and then leaves
school. He arrives home at 9.30 in the evening. The journey there and back takes twelve
hours and costs only 16!
Fortunately, Mr. Garret works in England and only one day a week.
And what does he do on the other days? He teaches English! he has a class of
eighteen French students in Yerville.
Yes, on Tuesday Im tired he says, but I love my job in England and I love my
home in france. Im a happy man!
(Adopted from Headway, Elementary)
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Questions
1. Is Mr. Garret French?
___________________________________________________________________
2. How many jobs does he have?
___________________________________________________________________
3. Does he go to Boulogne by train?
___________________________________________________________________
4. Where does he leave the car?
___________________________________________________________________
5. Where does he catch the train?
___________________________________________________________________
6. Is the journey cheap or expensive? How much does it cost?
___________________________________________________________________
7. Does Mr Garret go to Manor school everyday?
___________________________________________________________________
8. Why does Mr. Garret live in France but work in England?
___________________________________________________________________
B. LANGUAGE EXPRESSIONS
Asking about job

There are different ways in answering when people ask you about your job.
1. What do you do?
Im a lecturer/ a teacher/ a civil servant/ an architect.
2. Whats your job? What is your occupation?
I work in a university/a school/a state government/a private company.
3. What do you do for a living?
I work for Poltek Pos/Cimahi Kota State government.
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What does your job involve? (=What do you do in your job?)

a. Talking about main responsibilities
- Im in charge of administration.
- Im responsible for marketing.
- I have to deal with any complaints from the customers.
- I run the small company in my hometown.
b. Talking about daily duties/routines
- I have to go to/attend a lot of meetings.
- I see/meet/visit clients.
- I advise patients.
- It involves doing quite a lot of paper work (writing letters, filling in the forms)
c. Kinds of jobs
- A doctor
- A violinist
- An interpreter
- A cobbler
- A pianist
- An oculist
- A manager
- A lecturer
- A nurse
- A bus driver
- A typist
- A midwife
- A barmaid
- A policeman
- A designer
- A steward
- A minister
- A hairdresser
- A carpenter
- A dentist
d. Personality traits and feelings.

When you make friends or work with other people you often find different
personality traits the people have. Their personality traits influence your feeling and
your attitude toward the people. Below is a list of personality traits and feelings.
- diligent
- emotional
- wishy-washy
- discipline
- friendly
- fussy
- fussy
- responsible
- patient
- lively
- lively
- selfish
- stingy
- energetic
- humorous
- intelligent
- honest
- ambitious
- aloof
- energetic
- untidy
- creative
- cheerful
- rebellious
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Task 2 Match the jobs on the left with the descriptions on the right!
1. An accountant
a. Builds walls
2. An architect
b. Fits and repairs electrical things
3. A bricklayer
c. Repairs cars
4. A carpenter
d. Treats animals
5. An electrician
e. Designs building
6. A civil engineer
f. Plans the construction of roads, dams, and bridges
7. A vet
g. Controls the financial situation of people and

companies
8. A mechanic
h. Makes things using wood
9. A plumber
i. Buys and sells stocks and shares
10. An auditor
j. Deals with legal problems and advices clients
11. A surgeon
k. Designs and writes advertisements
12. A copywriter
l. Advises people about tax problems
13. A tax consultant
m. Checks company account
14. A solicitor
n. Operates on people
15. A broker
o. Fits and repairs water pipes, bathrooms, etc.
Task 3
Fill in the blanks with suitable names of jobs!
What do they do?

1.___________________
2. ___________________
3. ___________________
Look after the finances in an

organisation.
Bake bread.
Where do they work?

They work in an office.
They work in a bakery.
Shave men's beards and cut

men's hair.
They work in a barber.

They work in a bar, pub
4. ___________________
Serve drinks.
5. ___________________
Prepare and sell meat.
They work in a butcher.
6. ___________________
Clean and tidy rooms.
They work in a hotel.
or restaurant.
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7. ___________________
Prepare and cook food.
They work in a kitchen.
8. ___________________
Look after people's teeth.
They work in a dentist.
9. ___________________
Look after people's health.
10. _________________
Prepare and sell fish.
11. __________________
Look after passengers.
They work in an airplane.
12. __________________
Cut and style people's hair.
They work in a hair salon.
13. __________________
Judge and sentence people.
They work in a law court.
14. __________________
Defend and prosecute people.
15. __________________
Look after patients.
16. __________________
Look after people's eye sight.
17. __________________
18. __________________
19. __________________
20. __________________
21. __________________
They work in a hospital

or surgery.
They work in a
fishmonger.
They work in a law court

and in a lawyer office.
They work in a hospital
or doctor's surgery.
They work in an optician
.
Carry other people's bags and
They work in a hotel or
luggage.
train station.
Meet and greet visitors.
They work in reception.
Sell goods and look after

customers.
Arrange appointments, type
letters and organise meetings.
Operate on people who are
sick.
22. __________________
Look after people's animals.
23. __________________
Serve people food and drink.
They work in a shop.
They work in an office.
They work in a hospital.

They work in a veterinary
surgery or vets.
They work in a restaurant.
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Task 4 Mention Occupation that is related to your major and then give the
description!
Occupations
Salesman
Descriptions
A salesman is a person who ..
Public accountant
Marketing manager
Task 5 Choose the correct answer!

Role model
shortcoming
capability
family tradition
personality traits
1. Looking up to her mother, who is a dentist, Ani has decided to study

medicine.______________________
2. To improve his mathematics, Dani is attending extra classes at school.
_______________
3. Being a flamboyant person, Sonya chooses colorful T-shirts to go along with her
faded jeans. _________________________
4. Now that Johan has taught French for a couple of years, he is thinking of
opening a French language course.____________________
5. Not meeting the height requirement Anna could not become a flight attendant so
now she is a secretary.________________________
6. Lisa is the third generation in her family to take up teaching a s profession.
_____________________
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Task 6 Fill in the blanks with the correct personality traits and feelings!
Personality traits:
supportive
appreciate
bossy
lazy
helpful
self-centered
considerate
polite
understanding
obidient
Feelings:
bossy
pleased
frustrated
contented
thankful
enthusiastic
respectful
indifferent
resentful
secure/appreciated
Supervisor
Personality traits
Feelings
1. The boss always orders people around

2. Our manager listens patiently to our problems.
3. Everything the boss says refers to herself.
4. The director shows appreciation for tasks done.
Colleague
Personality traits
Feelings
5. Hes often helps me to do my job.

6. She encourages and supports new ideas.
7. She always give solutions of my problems
Office boy
Personality traits
Feelings
8. He never has to be told twice to do any task

9. He always answers politely.
10. He often sleeps during working hours
C. STRUCTURE
Present Tense
a. The pattern of the verb:
1. They--Rani and Rina--Tables--Cats--We--You--I + Infinitive (V1)
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17
2. He, She, It--a cat--a table--water (uncountable noun) + Infinitive(V1) + s/es

Examples:
- The cats go
They dont go
Do they go?
- The cat goes

It doesnt go
Does it go?
b. Uses of the present tense

1. For expressing customs and habitual actions:
- He smokes
- Cats like milk
2. For general, universal, true statements (including scientific statements):
- The Earth goes round the Sun.
- French people drink more wine than English people.
- Metals expand when heated
3. For describing the regular or permanent situation of ones life.
- I live in a small town on the south coast.
- I have two children, one is still at school and the other goes to college.
- I dont smoke.
- She works in a kindergarten.
Note: because the present tense is used in this way, it is often used with frequency
adverbs such as often, sometimes, always, regularly, never, frequently, usually,
occasionally, every week, twice a year, etc.
4. For a future meaning when referring to timetables or programs.
- My flight leaves Bandung at 3.00 p.m. tomorrow.
- There is a train to Jakarta from here every half hour. The next train leaves
at 15.40.
- Ive been accepted by Harvard University. My course starts on Monday
week.
The verbs are usually used for arriving and departing to express scheduled or
planned action: come, go, leave, arrive, depart, return, take off, land.
Task 7 Change the sentences using third person singular!
1. They are happy
(She) ______________________________
2. They have a nice family
(He) _______________________________
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3. We are human beings

(She) _______________________________
4. They are joining the team
(He) _______________________________
5. Dewi and Dewa are singers
(She) _______________________________
6. They wish to speak to you.
(He) _______________________________
7. Buses pass my house every hour.
(Bus) _____________________________
8. They help their father.
(He) _______________________________
9. We change planes at Jakarta.
(She) _______________________________
10. You watch TV to much.
(He) _______________________________
11. They worry too much.
(She) _______________________________
12. I always carry an umbrella.
(He) _______________________________
13. They wash the floor every week.
(She) _____________________________
14. These figures astonish me.
(This figure) ____________________________
15. Elephants never forget.
(Elephant) _______________________________
Task 8
Put the verb into the correct form!

Examples - Water boils (boil) at 100 degrees centigrade.
- George doesnt go (not go) to the cinema very often.
- How many languages do you speak (you/speak)?
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1. The swimming bath _________________(open) at 9.00 and ______________

(close) at 18.30 every day.
2. What time ____________________ (the banks/close) in Britain?
3. I have a car but I ____________________ (not/use) it very often.
4. How many cigarettes _________________( you/smoke) a day?
5. What ___________________(you/do)? I am an electrical engineer.
6. Where _________________ (your father/come) from.
7. He __________________ (come) from Scotland.
8. If you need money, why __________________ (you/not/get) a job?
9. I _____________ (play) the piano, but I ______________(not/play) very well.
10. I dont understand the word deceive. What ______________________
(deceive/mean)?
Task 9
Use these sentences to make questions! Begin your question with the
words in the brackets!
1. Tom plays tennis. (How often?)

_____________________________________________________________
2. I get up in the morning. (What time/usually?)
_____________________________________________________________
3. Ann watches television. (How often?)
_____________________________________________________________
4. I write to my parents. (How often?)
_____________________________________________________________
5. I have dinner in the evening. (What time/usually?)
_____________________________________________________________
6. Tom works. (Where?)
_____________________________________________________________
7. I go to cinema. (How often?)
_____________________________________________________________
8. People do stupid things. (Why?)
_____________________________________________________________
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9. The car breaks down. (How often?)

_____________________________________________________________
10. She takes a bath in the morning. (What time/usually?)
_____________________________________________________________
Present Continuous
a. The pattern of the verb:
1. I + am + -ing
2. They, We, You + are + -ing
3. He, She, It + is + -ing
b. Uses of the Present Continuous
1. For an action happening now:
-What are you doing? I am making a birthday cake for my brother.
-What is that music you are playing?
-It is raining.
2. For an action happening during this period of time/ about this time but not
necessarily at the moment of speaking:
- What are you doing nowadays? Oh, I am still working at the same place
- Everyone is talking about the new James Bond film.
- People are eating less meat nowadays (= you are describing a trend which is
going on).
- I am reading a play by Shaw (=this may mean at the moment of speaking but
may also mean now in a more general sense)
- He is teaching French and learning Greek (=He may not be doing either at the
moment of speaking)
3. For a definite arrangement in the near future (the most usual way of expressing
ones immediate plans):
- Im meeting Peter tonight. He is taking me to the theatre.
- Are you doing anything tomorrow afternoon? Yes, Im playing tennis with Ann.
- I am on holiday at the moment, but I am starting a new course next week.
- Hurry up! The train is leaving soon (=It will leave at any moment)
- What are you doing tomorrow night?
4. For describing and emphasizing a never-ending series of events
In this use of the present continuous, the adverbs always, forever, or constantly
are usually added:
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- You never do your homework on time: you are forever making excuses
- She is always trying to show that she knows more than everyone else.
- I am constantly having to remind you to tidy up your room.
Task 10 Underline the correct words in the brackets

1. Please dont make so much noise. I (study/ am studying/ am study).
2. What (are doing/do/does) he do?
3. Hurry! The bus(is come/come/is coming). I...(wanting/dont want/doesnt
want) to miss it.
4. I usually (enjoy/enjoying/am enjoying) parties but I (not enjoy/am not
enjoying/dont enjoy) this one very much.
5. George says hes 80 years old but I (am not believing/dont believe/doesnt
believe).
6. She (staying/stays/is staying) with her sister at the moment until she finds
somewhere to live.
7. It(take/takes/is taking) me twenty minutes to get to work most days.
8. His company is closed so he (look/looks/is looking) for work.
9. She usually(comes/come/is coming) to work by car.
10. A: Can you drive? B: No, but I (learn/learns/am learning). My father
(teaches/teaching/is teaching) me.
Task 11 Write true (T) if the sentence is right and false (F) if it is wrong.
Correct the mistake!
1. What are you knowing about the election of our president?
(F) ---- What do you know.?
2. Im not understanding what are you talking about.
___________________________________________________________________
3. Do you think that Decky plays golf well?
___________________________________________________________________
4. Oka isnt wanting candies. He dont likes it.
___________________________________________________________________
Bahasa Inggris II
22
5. Are you believe that shes telling lies?

___________________________________________________________________
6. Mr. Parta knows that the car costs a lot of money but he wants to buy it.
___________________________________________________________________
D. LISTENING
1. Listen to three people describing the jobs they would hate to do. As you listen, tick
the jobs that are mentioned in Exercise 1. How many of these were reasons given for not
wanting to do the jobs?
a. It would drive me mad.
d. It would be like a formal torture.
b. It would be too much responsibility

for me
c. It would be so boring.
e. I would be incapable of doing it.

f. It would be too repetitive.
o Which speakers give which reasons? Listen again and check your answers with
another student.
________________________________________________________________
o What are your own feelings about the jobs discussed?
________________________________________________________________
o What other jobs would you really hate to do and why?
________________________________________________________________
2. What would be your ideal job? Discuss your answer to this question with other
students and give an explanation for your choice.
Now listen to the same three people describing the jobs they would really like to have.
As you listen, complete the table.
Jobs mentioned
Speaker 1
Reasons given for choosing them
archaelogist
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23
Speaker 2
best baseball team in the world
Speaker 3
o Did they mention any of the jobs that you choose?
________________________________________________________________
o Did they have similar reasons for choosing them?
________________________________________________________________
4. Extension What are the most important aspects of job satisfaction as far as you
are concerned? Compare ideas
E. WRITING
Task 12 Write down about one of professions! Present it in front of the class!
*****
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24
UNIT III
DESCRIBING CHARTS AND GRAPHS
Objectives:
1. Students will be able to explain the charts and graphs
2. Students will be able to understand the use of past tense
3. Students will be able to understand the use of past continuous tense
INTRODUCTION
Very often in business situations you may find yourself having to give a presentation
describing changes and trends in business or progress of your company. In such
situation, sometimes you have to use visual information like tables, graphs, and charts which can
help explain concepts clearly. This chapter will discuss about how to explain the information
included in tables, graphs, charts and change the information you get from tables, charts, and
graphs into writing.
A. A LOOK AT THE FIGURES

Every year at the Healthcare Exhibition in Switzerland manufacturers of
medical equipment show their new products to customers from all over the world. The
two bar charts below give information about the number of exhibitors and the number of visitors.
The following is Kristin Rufli's presentation explaining the bar charts. As you read,
1. find the reasons she gives for the changes A, B, C, D
2. explain the figures in each chart
Bahasa Inggris II
25
Kristina:
In 1987, the Healthcare Exhibition moved from Geneva to a bigger exhibition
centre in Zurich, so many more exhibitors were able to attend. But the first exhibition in
Zurich was badly organised and, because of this, the number of exhibitors dropped in 1988.
The organiser wanted to make sure that this did not happen again, so, in 1989, they reduced
the cost of a stand and sent letters to hundreds of companies, advertising the exhibition. In
1991 the organisers opened the exhibition to non-European companies and in that year 118
companies attended.
Over 85,000 visitors came to the Healthcare Exhibition on the first day. This was due
to a good publicity campaign and because May the 1 st is a public holiday in Switzerland.
However, on the second day the weather was bad and many people stayed at home. On
Wednesday, another important exhibition Salvacon 93 opened in Zurich, and the
numbers of visitors fell again. Because of this, the organisers decided to make entrance to the
exhibition free from Thursday. Their idea worked and 300,000 people visited the exhibition
over the last four days.
Adopted from Business First
B. LANGUAGE EXPRESSION
Presenting graph
As you can see in the graph ...
As the graph/diagram illustrates ...
If you look at the graph ...
The vertical axis above shows ...
The horizontal axis represents/indicates ...
In January 1986, sales stood at ...
Exp la ining up war d mo vement
However, in mid May costs rose to 25m.
There was a sudden increase/rise in costs of 10%.
Costs suddenly increased by 100%.
During the second hour it rose again, reaching another peak ...
The release of some healthy trading results pushed it back up temporarily.
It continued to rise in the early afternoon to 3412.
Sales rose it was Christmas time.
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The situation improved when we opened a new office in Milan.

There has been a slow/gradual rise in sales.
The company gains its profit due to a steady increase in sales.
Exp la ining downwar d mo vement

There was a gradual fall in costs from 15m to 12m.
Costs gradually fell by/decreased/dropped/slid/declined 3m.
By late afternoon it was back down to its morning starting point
The Nikkei ended at 22980, a fall/ decrease/drop/slide/decline/collapse/slump of 940
points on the day. And the index fell/collapsed/slumped like a stone by 40
points. Numbers fell due to/because of bad publicity.
This comes after a dramatic/sharp fall last year.
Explaining static movement

After that the Nikkei remained fairly level/stable for a couple of hours
but there was not good enough news to sustain the rise
Sale stayed at their 1989 level due to a sharp fall in the value of dollar.
Describing the degree of change (focus is on vertical axis)
During the first two hours it hit two peaks before dipping slightly.
In the following year, sales fell slightly.
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Describing the speed of change
before falling back gradually in mid-morning trading.

And in 1997 sales rose sharply.
Practice:
The graph below shows the variation in production costs during a ten-month period.
Task 1 : Look at the graph and match the phrases with the corresponding section
a dramatic rise
a gradual fall
a leveling-off
a sudden increase
a moderate decrease
a steep drop
a sharp fall
a stable period
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Task 2 Now complete the sentences below which refer to the graph above!
1. As you can see in the graph, costs _______________ in the first two months
2. In March, costs continued to ___________ but more _____________
3. Costs __________ _________ 15 m ________ 12 m during this period.
4. During the next one and a half months there was a _______________ of costs.
5. However, in mid May they ______________
___________ 25 m.
6. In June they continued to ______________ but more __________, ______________ 25

m ___________ 28 m.
7. In the next two months costs _______________again __________, _______ 12 m.
8. However, the trend changed in September when cost _____________,
________________ to 32 m.
Task 3 This table explains the accessories of different models of a car.

Answer these questions based on the table.
Model Sun
Roof
Radio** Cassette** Gears
Speed
Petrol
Cigar
Elect.
m.p.h.
consumption*
lighter
Windows
De
Yes
Yes
Yes
5
130
28
Luxe
LS
Yes
Yes
Yes
5
100
28
1500
LS
Yes
Yes
No
4
90
40
1200
LS
No
No
No
4
80
45
1100
LS
No
No
No
4
80
50
850
* Petrol consumption in town driving at 40 m.p.h. in miles per gallon
**Can be included as extras
Yes
Yes
Yes
No
No
No
No
No
No
No
Questions
1. Do you get a radio with LS 1200 model?
________________________________________________________
2. What is the petrol consumption in town driving for the LS 850?
________________________________________________________
3. Which model (s) are the most expensive to run?
________________________________________________________
4. Which model (s) are the least expensive to run?
________________________________________________________
5. Which is the fastest model?
________________________________________________________
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29
C. STRUCTURE
Simple Past Tense

a. Structure
a. S + Pas tense (V2) + (O)
I took the book
- I didnt take the book
b. S + was/were + (C )
I was happy
- I wasnt happy
They were sad
- They werent sad
b. Uses
1. The simple past indicates an activity or situation began and ended at a particular
time in the past.
Examples:
- Indonesia declared its independence in 1945
- I was born in a small village in Sukabumi.
- I walked to school yesterday.
2. The simple past in regular verbs is formed by adding ed or d to the infinitive:
Regular verbs
worked
loved
carried
Irregular verbs
work
love
carry
cut
go
leave
Cut
Went
Left
worked
loved
carried
cut
gone
left
3. Pronunciation of the (e)d

[ t ]
[d ]
After unvoiced consonants:
Slipped, barked, laughed,
[p, k, f, s,
closed, matched, wished.
After voiced consonants and vowel
Explained, believed, called,
sounds
climbed, cried, developed,

occured, played, stopped.
[ Id ]
After the consonants [ t ] and [ d ]
Wanted, needed, planted,

visited, presented,
provided.
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4. In questions and negatives we use did/didnt + infinitive (Verb 1)

+
They played the ball
Did they play the ball?
They didnt play the ball.
Examples:
- Did you meet him last night? Yes, I did. But we only talked for about ten
minutes.
- When did she find out about his husbands dishonesty? Two weeks ago.
- We didnt have much time to clean the house so we asked Mr. Bayu to do it.
5. Be careful when do is the main verb in the sentence:

- What did you do last summer? (not: what did you last summer?)
- I didnt do anything. (not: I didnt anything)
Task 4 Choose the correct verb!

1. I __________ to the mall after school. ( go, went, gone )
2. My brother __________ a bear an hour ago. ( seen, saw, sees)
3. Mike visit his grandmother last night? ( did, are, does )
4. Alex did __________ not last weekend. ( work, worked, working )
5. Judy and Liz __________ at last month's meeting? ( was, were, are )
6. We __________ not happy after the sad ending. (were, was, did )
7. __________ you see Jody's new dog yesterday? ( are, did, do )
8. Sorry, I __________ hear you at the door. ( wasn't, didn't, am not )
9. I __________ English for two years. ( studying, study, studied )
10. What __________ you eat for lunch yesterday? ( do, did, were )
Task 5
1.
2.
3.
4.
Fill in the blanks with suitable verbs:

Infinitive
begin
do
come
stay
Past tense
Began
Past participle
begun
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5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.
42.
43.
44.
45.
46
47.
48.
49.
50.
Saw
Met
Took
Got
read
tried
waited
built
fly
forgive
drive
drink
hit
kept
lay
lied
laid
lost
led
risen
sold
put
ride
steal
sing
set
spoke
Spread
swore
stood
thrown
worn
torn
teach
sweep
swim
think
written
thought
understood
won
lead
chew
quit
heard
hung
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Task 6
Complete the following questions!
1. What_________________________________?
I went to Puncak yesterday.
2. Where________________________________?
We stayed in our relatives
3. Who_________________________________?
My friend did. He took the book this morning.
4. How_________________________________?
I went there by bus.
5. When ________________________________?
I found the key last week.
6. _____________________________________?
Yes, I did. I did it two weeks a go.
7. _____________________________________?
No, I was late to class this morning.
8. _____________________________________?
Yes, I was playing golf at 6 am this morning.
9. _____________________________________?
No, I didnt. I didnt speak Indonesian there.
10. _____________________________________?
Yes, I finished my homework yesterday.
Past Continuous Tense

The past continuous tense is an important tense in English. We use it to say what we
were in the middle of doing at a particular moment in the past.
Structure
Subject +
Auxialry verb be
I/She/He/It
was
They/You/We were
+ main verb + ing

singing
singing
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Use
The past continuous tense expresses action at a particular moment in the past.
The action started before that moment but has not finished at that moment. For example,
yesterday I watched a film on TV. The film started at 7pm and finished at 9pm.
At 8pm yesterday, I was watching TV.
present
past
8pm
At 8pm, I was in the
middle of watching TV.
future
When we use the past continuous tense, our listener usually knows or
understands what time we are talking about. Look at these examples:
I was working at 10pm last night.

They were not playing football at 9am this morning.
What were you doing at 10pm last night?
What were you doing when he arrived?
She was cooking when I telephoned her.
We were having dinner when it started to rain.
Ram went home early because it was snowing.
Task 7 Put the verbs in brackets into the past continuous tense
1. The children were frightened because it (get) dark.
______________________________________________________________
2. He usually wears sandals but when I last saw him h (wear) boots.
______________________________________________________________
3. The car had nobody in it but the engine (run).
______________________________________________________________
4. Who you (talk) to on the telephone as I came in?
______________________________________________________________
5. I (talk) to Mr. Pitt.
______________________________________________________________
6. When I first met him he (study) painting.
______________________________________________________________
7. While he (learn) to drive he had twenty-five accidents.
______________________________________________________________
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8. The house was in great disorder because he (redecorate) it.

______________________________________________________________
9. Detective: Im afraid I must ask you what you (do) yesterday at 10.20. p.m.
______________________________________________________________
10. I (play) chess with my wife.
______________________________________________________________
Task 8 Put the verbs in brackets into the simple past or past continuous
tense!
1. I ______________ (make) a cake when the light ____________ (go) out. I had
to finish it in the dark.
2. He _______________ (watch) TV when the telephone ________________
(ring). Very unwillingly he _____________ (turn) down the sound and
_____________(go) to answer it.
3. He suddenly _________________ (realize) that he ________________ (travel)
in wrong direction.
4. He _________________ (play) the guitar outside her house when someone
_____________(open) the door and ______________ (throw) out a bucket of
water.
5. I just _________________ (open) the letter when the wind ______________
(blow) it out of my hand.
6. He _____________(clean) his gun when it accidentally _____________ (go) off
and _______________ (kill) him.
7. As I ________________ (cross) the road I _______________ (step) on a banana
skin and _________________ (fall) heavily.
8. Why__________________ (you interrupt) me just now? I was having a very
interesting conversation with Mr. Pitt.
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Task 9 Look at the following picture!

What were they doing when the boss was out?
1. _____________________________________________________________________
2. _____________________________________________________________________
3. _____________________________________________________________________
4. _____________________________________________________________________
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5. _____________________________________________________________________
6. _____________________________________________________________________
7. _____________________________________________________________________
Task 10 What were they doing when the boss came in?
1. _____________________________________________________________________
2. _____________________________________________________________________
3. _____________________________________________________________________
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4. _____________________________________________________________________
5. _____________________________________________________________________
6. _____________________________________________________________________
7. _____________________________________________________________________
Task 11 Explain the chart below! Use the given phrases!
Number of exhibition
100
80
60
40
20
0
Jan
Feb
March
April
cost of a stand increases (Jan)

publicity campaign (Feb)
other exhibition opens(March)
entrance free (April)
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Bahasa Inggris II
38
_______________________________________________________________________
_______________________________________________________________________
D. SPEAKING AND WRITING

Make a group of 3 or 4. Draw a graph related to your own work or studies and
present it in front of your class. Here are some ideas to help you:
o Company sales during the last 12 months
o Your energy level during the day
*****
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UNIT IV
DESCRIBING ORGANISATIONS
Objectives:
1. Students will be able to tell about their personal information using appropriate expressions
2. Students will be able to make a good question about personal information
3. Students will be able to make a good response to the questions.
A.
A VISIT TO A COMPANY
Daniel Carne is a client of Wyatt Ltd. Wyatt's public relations officer is giving him a
tour of their main plant.
PR officer
: ... so, I do hope you found that interesting.
Daniel
: Yes, very.
PR officer
: Good, well I suggest we go and have a coffee in the cafeteria. That will give
you a chance to meet some of the others.
Daniel
: Great. I'd like that.
PR officer
: John, I'd like you to meet Daniel Carne- He's from CDC.
John
: How do you do?
Daniel
: Pleased to meet you, John.
PR officer
: John's our production foreman. He supervises the assembly workers and makes
sure that all the machines are in good working order. Tea or coffee?
Daniel
: Coffee, please. Black with sugar.
PR officer
: Here you are. Ah, this is Louise Fairchild and Maggie Stewart. Louise is
from personnel. She's responsible for recruiting and training new staff and
Maggie handles all our special accounts.
Daniel
: Oh, I see. Finance.
Maggie
: Well, no actually. Im part of the sales team. I negotiate agreements with large
retailers.
Daniel
: Right.
PR officer
: And this is David Baird, our export sales manager.
Daniel
; Nearly half your sales are exports, aren't they? Um Which countries do
you deal with?
David
: Well, I have to travel to most countries in northern Europe. And about once
a month I meet all the reps from the other areas like North Africa, Italy, the
Middle East and so on.
(adopted from Business First)
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1. Say who he meets and which department they work in.

__________________________________________________________________
2. Mark (X) the job functions each person performs.
Name Dept.
TRAVEL
TRAIN
STAFF
NEGOTIATE
ATTEND
MEETINGS
PREPARE
FIGURES
SUPERVISE
STAFF
B. LANGUAGE EXPRESSION
DESCRIBING COMPANY
a. Describing the location
The head office/main office/ headquarters is in ...
The branch/subsidiary is in ...
b. Describing the status

It is a limited liability company.
It's a co-operative company.
It's an incorporated company.
It's a partnership company.
It's a public limited company.
c. Describing the structure

It consists of ... division/department/section.
It is broken down into ... division/department/section.
It's made up of ... division/department/section.
It's divided into ... division/department/section.
The marketing department is supported by ... staffs.
There is/are ... administrative staff(s).
d. Describing the people

The director(s)/vice president(s)/board(s)/manager(s) is/are ...
The owner(s)lempoyer(s)is/are
The staff(s) is/are ...
The supervisor(s) Is/are ...
Bahasa Inggris II
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PRACTICE
Task 1: Look at the organization chart and use these job titles and company
departments to complete it.
o
o
o
o
o
o
o
o
o
o
Stores & Transport

PRODUCTION DIRECTOR (VICE-PRESIDENT PRODUCTION)
E x p o r t S a l e s M a n a g e r (Export Sal es Direct cr)
Chief Accountant (Financial Controller)
Health & Safety
Advertising & Sales Promotion Manager (Advertising Director)
MARKETING DIRECTOR (VICE-PRESIDENT MARKETING)
Production Foreman
Development Manager (Director R & D)
Company Training Manager (Director of Training)
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42
Task 2 Look at the list functions below and decide who does what.
negotiate agreements
arrange appointment
deal with inquiries
present new products
discuss marketing strategy
visit clients
type letters
attend meetings
answer phone
Administrative Staff
Sales Staff
present new products
C. READING
Task 3 Read the profile of the company and guess what kind of company it is!
EXAMPLE OF A COMPANY PROFILE
GOZO CHANNEL
1. Company Structure
The Company is a wholly owned subsidiary of Malta Government Investments Limited

and its registered office is at Haywharf, Sa Maison, Floriana - Malta.
The Company is controlled by a Board of eight (8) Directors, including the Chairman of
the Company, all of which have a non-executive status. The Chairman is answerable to
the main shareholder and is responsible for the overall direction of the Company, in
particular the formulation and development of corporate strategies and policies, and for
ensuring the implementation of decisions taken by the Board of Directors.
The Board of Directors' primary role is to define the objectives, policies and strategic
direction of the Company and has the following wide terms of reference:
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43
Ensuring that its role and responsibilities are fully pursued in the most serious
and professional manner
Laying down general objectives and policies as well as broad departmental

objectives and policies following the design of business plans.
Approving financial budgets and sanctioning capital expenditure after ensuring

that accounting policies and methods are carried out professionally and
efficiently.
Seeing that the General Manager creates a sound organisation structure,

maintains co-ordination among all staff, and develops good morale.
Involving itself in the appointment of managers and other key personnel and
determining the remuneration structure of all staff.
2. Management Structure
Management, under the direction of the General Manager, is made up of six (6) units
and an internal audit office.
The terms of reference of the individual unit heads and/or relative appointments are as
follows:
General Manager assumes overall responsibility for the implementation of

Company policy and to achieve efficiently and profitably the objectives set by
the Board.
Head - Finance & Administration assumes overall responsibility for financial

planning, budgeting, management and financial accounting & controls as well as
managerial responsibility for administration, information technology, purchasing
& stores, insurance, claims and legal issues as well as catering, marketing and
business development.
Head - Fleet Management assumes overall responsibility for the proper upkeep
of the fleet, including general maintenance and preventive maintenance
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44
programmes, maintenance of quality and safety standards, fleet planning and

operations of vessels.
Head - Fleet Maintenance & Engineering assumes overall responsibility for

the upkeep, periodic surveys and maintenance of hull & machinery of all the
vessels including electrical, electronic and mechanical engineering aspect, as
well as the Company's Workshops and other related matters.
Head - Terminals Management and Operations Support Services assumes

overall responsibility for the proper upkeep of the terminals including general
maintenance and preventive maintenance programmes, maintenance of quality
and safety standards, as well as planning and operations of terminals. Also
assumes overall responsibility for the smooth running of the operations support
activities of the Company, including support staff, customer service onboard and
onshore, cleanliness and sales.
Head - Human Resources assumes overall responsibility for human resources

development, including recruitment, training, performance appraisal, health &
safety, welfare, union relations, personnel records, as well as the supervision of
rosters and crewing, in conjunction with other responsible personnel as
appropriate.
Internal Auditor reports to the Chairman and Board of Directors, to analyse

income & expenditure and other aspects as directed and to prepare audit
statements and reports. This post does not carry any executive responsibilities.
All unit heads have their own sub-organisational structure.
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D. STRUCTURE
ACTIVE/PASSIVE VERBS FORM
Sentences can be active or passive. Therefore, tenses also have "active forms" and "passive
forms." You must learn to recognize the difference to successfully speak English.
Active
In active sentences, the thing doing the action is the subject of the sentence and the thing
receiving the action is the object. Most sentences are active.
Thing doing action] + [verb] + [thing receiving action]
Examples:
Passive
In passive sentences, the thing receiving the action is the subject of the sentence and the thing
doing the action is optionally included near the end of the sentence. You can use the passive form if you
think that the thing receiving the action is more important or should be emphasized. You can also use the
passive form if you do not know who is doing the action or if you do not want to mention who is doing the
action.
[Thing receiving action] + [be] + [past participle of verb] + [by] + [thing doing action]
Active /
Passive Overview
Active
Passive
Simple Present
Once a week, Tom cleans the house.
Once a week, the house is cleaned by Tom.
Present
Continuous
Right now, Sarah is writing the letter.
Right now, the letter is being written by Sarah.
Simple Past
Sam repaired the car.
The car was repaired by Sam.
Past Continuous
The salesman was helping the customer

when the thief came into the store.
The customer was being helped by the

salesman when the thief came into the store.
Present Perfect
Many tourists have visited that castle.
That castle has been visited by many tourists.
Present Perfect
Recently, John has been doing the work.
Recently, the work has been being done by
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46
Continuous
John.
Past Perfect
George had repaired many cars before he

received his mechanic's license.
Many cars had been repaired by George

before he received his mechanic's license.
Past Perfect
Continuous
Chef Jones had been preparing the

restaurant's fantastic dinners for two years
before he moved to Paris.
The restaurant's fantastic dinners had been

being prepared by Chef Jones for two years
before he moved to Paris.
Simple Future
Someone will finish the work by 5:00 PM.
The work will be finished by 5:00 PM.
BE GOING TO
Sally is going to make a beautiful dinner

tonight.
A beautiful dinner is going to be made by Sally

tonight.
Future
Continuous
At 8:00 PM tonight, John will be washing

the dishes.
At 8:00 PM tonight, the dishes will be being

washed by John.
At 8:00 PM tonight, John is going to be

washing the dishes.
At 8:00 PM tonight, the dishes are going to be

being washed by John.
They will have completed the project

before the deadline.
The project will have been completed before

the deadline.
They are going to have completed the

project before the deadline.
The project is going to have been completed

before the deadline.
The famous artist will have been painting

the mural for over six months by the time it
is finished.
The mural will have been being painted by the

famous artist for over six months by the time it
is finished.
BE GOING TO
The famous artist is going to have been

painting the mural for over six months by
the time it is finished.
The mural is going to have been being

painted by the famous artist for over six months
by the time it is finished.
Used to
Jerry used to pay the bills.
The bills used to be paid by Jerry.
Would Always
My mother would always make the pies.
The pies would always be made by my

mother.
Future in the Past

WOULD
I knew John would finish the work by

5:00 PM.
I knew the work would be finished by 5:00 PM.
Future in the Past

WAS GOING TO
I thought Sally was going to make a

beautiful dinner tonight.
I thought a beautiful dinner was going to be

made by Sally tonight.
WILL
Simple Future
WILL
Future
Continuous
BE GOING TO
Future Perfect
WILL
Future Perfect
BE GOING TO
Future Perfect
Continuous
WILL
Future Perfect
Continuous
Bahasa Inggris II
47
Task 4
Change the following sentences into passive!
1.
They built a house

_________________________________________
2. Our uncle takes Susan to hospital.
_________________________________________
3. We have cleaned the car.
_________________________________________
4. They speak English.
_________________________________________
5. The policemen help the children.
_________________________________________
6. A robber broke the window of the shop.
_________________________________________
7. My mother sends me to the butcher.
_________________________________________
8. Peter will look after my little brother.
_________________________________________
9. Mr Jones watches the film.
_________________________________________
10. Somebody built the house last year.
_________________________________________
11. No one has ever beaten me at chess.
_________________________________________
12. The waiter brought me a big steak
_________________________________________
13. She gave me the box.
_________________________________________
14. Max will look after him.
_________________________________________
15. We saw her in Dresden last week.
_________________________________________
16. The teacher is not going to open the window
_________________________________________
17. The girls had lost the match.
_________________________________________
18. The students handed in the reports.
_________________________________________
19. The mechanic has not repaired the TV.
_________________________________________
20. Steven has forgotten the book.
_________________________________________
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Task 5 Change the following sentences into active!

1. The runways are being lengthened at all the main airports.
_________________________________
2. This notice has been altered.
_________________________________________
3. They must be offered to the Queen.
_________________________________________
4. Evening dress will be worn by them.
_________________________________________
5. Someone must be found by the teacher to replace her.
____________________________________
6. This scientific theory has now been proved to be false.
____________________________________
7. My shoes have been cleaned.
__________________________________________
8. This room is used by us only for special occasion.
________________________________________
9. A light was switched on.
__________________________________________
10. All the shop windows were broken
__________________________________________
11. A new system was being started by the librarian.
_________________________________________
12. Each of us was asked by the police about his movement.
__________________________________________
13. Refreshments will be served.
__________________________________________
14. Bicycles must not be left in the hall.
__________________________________________
15. Books may be kept by the members for three weeks.
_____________________________________
16. He has already been told to report for duty at six.
_________________________________________
17. The church bells were rung by them as flood warning.
_____________________________________
18. Nothing can be done unless we are given more information.
________________________________
19. He was given two weeks by the judge to pay the fine.
_____________________________________
20. Engine used to be started by hands.
__________________________________________
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D. LISTENING
Task 4 Listen to the cassette and answer the following questions
Part I
1. What is the name of the company?
___________________________________________________________________
2. Where are its headquarters?
___________________________________________________________________
3. What does it specialise?
___________________________________________________________________
4. Why cant the company afford to relax?
___________________________________________________________________
5. Is the company successful in arranging reliable holidays?
___________________________________________________________________
6. What do the two letters tell us about?
___________________________________________________________________
Part II
1. Write down the profile of the company using your own words!
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
2. What do the two letters tell us about!
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
E. WRITING
Task 5 Make a structure of an imaginary company. Then present it in front of
the class!
*****
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UNIT V
FINDING A JOB
Objectives:
1. Students will be able to understand how to make an application letter and CV
2. Students will be able to make an application letter and CV
APPLICATION LETTER
Application letter is one of the documents to be included when we apply for a job.
In fact, application letter is like an introduction letter or covering letter in which we
mention all of the documents and requirements attached. In Indonesia, the most common
documents and attachments to be enclosed with the application letter are:
1.
Resume or Curriculum Vitae
2.
Photo
3.
Copies of certificates or diplomas
4.
Copy of identification card (ID card)
5.
Letter of recommendation
6.
Health certificates
7.
Police clearance
There are two types of application letter, they are:

1.
Solicited letter
Solicited letter is an application letter that is sent to a company that advertises its vacancies
through the media.
2.
Unsolicited letter
Unsolicited letter is an application letter that is sent to a company although you do not know
whether there is a vacancy or not in that company.
Most jobs will have been advertised in the papers or specialist publications, and
before you write your application letter, you should study the wording of the advertisement
carefully. Find out exactly what the employer is looking for (for example, a certain amount
Bahasa Inggris II
51
of experience, familiarity with particular language, etc.). Then, in your application letter,
try to show that you have all the qualities, qualifications, and experience that the employer
is looking for.
In other countries, application letter is also called "Sales Letter". This is because in
some way we are both salesperson and product which try to attract an employer's attention
and persuade him/her to grant you an interview for a job.
In Indonesia, there are no such hints suggested to be included in a letter of

application. The most important items to be mentioned are:
1. what job or position you are applying
2. how you have heard about the job vacancy
3. when you are ready to begin work or to be interviewed
The following are worth language points to be looked at when writing a letter for a
position:
1. Expressing how you get the information about the vacancy.
If you got information from the advertisement

I have read your advertisement in ... (where) on ... (when) I am applying for ...
which you advertised in ... on ... With reference to your advertisement in ...
Note: Remember that when we quote the name of a magazine or newspaper we use
single quotation marks Kompas', or 'Pikiran Rakyat',
If someone recommended you
A friend of mile working in your company told me that ...
Mr. Robbie Williams, who works in your Accounts Department told me that you will
soon have a vacancy for
If there is no advertisement or recommendation
I am writing to ask if you might have a vacancy in your ... Department
2.
Expressing when and where you graduate from:
I just graduated from ... this year,

I completed ...
This year I will finish ...
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3.
Expressing that you are interested in the job advertised and what you think you
can offer them:

I would like to apply for a job as ...
I believe you will find that my experience in ... have prepared me well for the position
as ... in your company.
I am very interested in working as ...
I am writing to you in response to your advertisement for ...
Please accept this letter as an expression of interest in the position of ...
Please consider my applications for ... position
4.
Expressing what you think you can offer them
I have done some practical work and ...

I have participated in workshops ...
I have had extensive practice in ...
As you can see from my enclosed resume, my experience and qualifications match this
position's requirements.
During ... I improved (furthered, extended, etc.) my knowledge of ...
I am familiar with the requirements for success in the profession and believe I possess
the right combination of ..
My current position ... has provided the opportunity to
5. Referring to the enclosures

I am enclosing ...
Please find enclosed ...
Enclosed you will find ...
As you can see from my enclosed resume ...
I have enclosed a copy of my resume for your review.
The attached resume lists more specific information concerning these experiences and
my qualifications.
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6. Expressing that you look forward to an interview
I look forward to an opportunity to speak with you in person. (OR to speak with you
personally)
I would welcome the opportunity to personally discuss my potential contributions to
your company with you. I look forward to the opportunity to personally discuss why I
am particularly suited to this position. Please telephone me at ... after 4.00 p.m. to
suggest a time that we may meet. I can also be reached by email at...
Note: give your telephone number and if possible, your email address
7.
Referring to future contact
I look forward to hearing from you soon.

I look forward to meeting you.
I look forward to seeing you.
Examples of application letter:

Read the following advertisement carefully.
General clerical assistant

Large department store requires general clerical assistant, 16-19 years old, to work in
Accounts Department. No experience required, but must like working with figures and
be willing to help with general duties when necessary.
We are an expanding company and there are prospects
for advancement after a one year training period.
There is a good starting salary with three weeks paid annual leave. Hours 9.00-5.00 Monday
to Friday. Subsidised staff canteen and staff discount.
Apply in writing to:
Mr. L.M. Green
Personnel Manager
UK Stores Ltd.
1-10 Great Russell Street
London WC1
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Now Kim Lam is replying the advertisement:

53 Southport Road
London E15 IEF
5 December 2004
Mr. L.M. Green

The Personnel Manager
UK Stores Ltd.
1-10 Great Russel Street
London WCI
Dear Mr. Green,

I would like to apply for the position of general clerical assistant' which you
advertised in 'The Daily News' on 27th November 2004.
As you will see from the enclosed CV. I am 19 years old, Chinese, but with British
Nationality, and I have just left Leyton F.E. College where I was studying a business
course.
My family moved from Hong Kong to London two years ago and as we have now
settled in. London I would like to find a permanent position here with a large company
which offers prospects of advancement.
The post and conditions you advertised interest me as I would like to study accounts and
I am very interested in the retail trade.
I think my business studies and willingness to learn will be useful to your company,
and I hope you can offer me a chance to attend an interview where I can give you more
information about myself.
I look forward to hearing from you.
Yours sincerely,
Kim Lam
Kim Lam (Miss)
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55
Peter Townsled
35 Green Road 1
Spokane, WA 87954
TeterTownsfed
April, 19 2004
Enclosure
Peter Townsled 7
Mr. Frank Peterson, Personnel Manager 2

Jeans and Co.
254 Main Street
Seattle, WA 98502
1 Begin your cover letter by placing your

address first, followed by the address of the
company you are writing to.
Dear Mr. Trimm: 3

4 I am writing to you in response to your
advertisement for a local branch manager,
which appeared in the Seattle Times on
Sunday, June 15. As you can see from my
enclosed resume, my experience and
qualifications match this position's
requirements.
2 Use complete title and address; don't

abbreviate.
3 Always make an effort to write directly to
the person in charge of hiring.
4 Opening paragraph - Use this paragraph
to specify which job you are applying for,
or, if you are writing to inquire whether a
job position is open question the
availability of an opening.
5 My current position managing the

local branch of a national shoe retailers
has provided the opportunity to work in a
high-pressure, team environment, where it
is essential to be able to work closely with
my colleagues in order to meet sales
deadlines.
5 Middle paragraph(s) - This section should

be used to highlight your work experience
which most closely matches the desired job
requirements presented in the job opening
advertisement. Do not simply restate what
is contained in your resume. Notice how the
example makes a special effort to show
why the writer is especially suited to the job
position opening posted above.
In addition to my responsibilities as
manager, I also developed time
management tools for staff using Access
and Excel from Microsoft's Office Suite.
6 Thank you for your time and
consideration. I look forward to the
opportunity to personally discuss why I am
particularly suited to this position. Please
telephone me at (360) 3520259 after 4.00
p.m. to suggest a time that we may meet. I
can also be reached by email at
ptert@net.com.
6 Closing paragraph - Use the closing

paragraph to ensure action on the part of the
reader. One possibility is to ask for an
interview appointment time. Make it easy
for the personnel department to contact you
by providing your telephone number and
email address.
Yours Sincerely,
7 Always sign letters. "enclosure" indicates

that you are enclosing your resume.
CURRICULUM VITAE
Curriculum Vitae, or CV for a short, is called resume, bio data, or

datasheet. Curriculum vitae is a summary of your experience and qualifications.
Written before your application letter, t he resume provides a clear,
concise, and factual summary of your background and qualificat ions. An
Bahasa Inggris III
55
effect ive resume will influence a prospect ive employer to interview you.
There is no part icular way of writ ing a CV, but t he informat ion should
be given in a form which answers quest ions which an employer would
most likely ask first, second, t hird, and so on.
CURRICULUM MATE OR RESUME CHECK LIST
PERSONAL DATA
Name, address and telephone number (if your permanent address and telephone
number are different with your summer or school address, include both)
Birth date and birthplace, marital status
Weight, height, health
APPLICATION FOR
Job you are applying for.
EDUCATIONAL BACKGROUND (List most recent first)
Schools, dates attended, locations, major, diploma
Grade point average
WORK EXPERIENCE (List most recent first)
Companies, dates (month and year to month and year), locations, positions, duties
EXTRACURRICULAR ACTIVITIES
School, professional, and community memberships; dates; offices held; special
recognitions and honors
Newspaper or yearbook staff
Hobbies, travel, sports
Special skills
REFERENCES
Three names who have agreed to write strong, positive assessment of your
qualifications and personal quality with complete addresses and telephone numbers
(avoid members of family).
Writing successful curriculum vitae depends on many factors. Here is a simple
guide to the basics of writing curriculum vitae:
1.
Take detail notes on your work experience. Include both paid and unpaid, full time
and part time positions. Include your main responsibilities, any other activities
that were part of the job, the job title and company information including the
address and dates of employment.
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56
2.
Take detailed notes on your education. Include degree or certificates, major or

course emphasis, school names and courses relevant to career objectives.
Remember to include any important continuing education courses you may have
completed.
3.
Include a list of other non-work related accomplishments. These may include

competitions won, membership in special organizations, etc.
4.
Based on your detailed notes, decide which skills are transferable (skills that will be
especially useful; to the position for which you are applying.
5.
Write your full name, address, telephone number, fax and email.
7.
Summarize your education, including important facts that directly relate to the job
for which you are applying. You can also choose to include the
education section after you have listed your job employment history.
8.
List your work experience beginning with your most recent job. Include dates of
employment, company specifics. List your principal responsibilities making sure to
focus on transferable skills.
9.
Continue to list all of your work experience in reserve order. Always focus on skills
that are transferable.
10. Finally list information skills such as languages spoken, computer programming
knowledge etc. under the heading: Additional Skills.
11. Finish your curriculum vitae with the following phrase: REFERENCES Available
upon request.
Here is an example of basic curriculum vitae:

The following is the Kim Lam's curriculum vitae.
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57
CURRICULUM VITAE
NAME
ADDRESS
AGE
: Kim Lam (Miss)

: 53 Southport Road London E15 1EF
:
PLACE OF BIRTH : Hong Kong
DATE
PHONE
: 5 December 2004
: (Home) 01 273 734
NATIONALITY : British
EDUCATION
Leyton Education College 2001 to 2004
EXAMS TAKEN
B. TEC. National Certificate
SUBJECTS AND GRADE :
Business Studies (Still awaiting results)
SKILLS
INTERESTS
:
:
Typing 35 w.p.m. Electric and Manual machines

Volleyball; fashion; pop music; films
REFERENCES
Mr. D. Levy MA BSc, Principal, Leyton Education College

Leyton London E15 1EG
The following is Peter Townsled's curriculum vitae:

35 Green Road
Spokane, WA 87954
Phone (503) 456-6781
Fax (503) 456-6782
E-mail petert@net.com
Personal Information
Marital Status: Married
Nationality: US
Objectives
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Employment as manager in important clothing retailer. Special interest in developing computer

time-management tools for in-house use.
Work experience
1998 Present
Jackson Shoes Inc.

Manager
Spokane, WA
Responsibilities
Manage staff of 10
Provide helpful service to customers concerning shoe choices
Design and implement computer based tools using Microsoft Access and Excel for staff
Monthly bookkeeping
Suggest changes in product offerings on a quarterly basis based on detailed analysis of sales
patterns
Provide in-house training for new employees as needed
1995-1998
Smith Office Supplies

Assistant Manager
Yakima, WA
Responsibilities
Managed warehouse operations
Programmed Excel spreadsheet implemented to control sales strengths and weakness on
quarterly basis
Interviewed new applicants for open positions
Travelled Iocally offering on-site visits to regular customers
Supervised bookkeeping staff
Education
1991-1995
Seattle University
Bachelor of Business Administration
Seattle, WA
Four year business administration course focusing and retail work environments
Professional membership
Rotary Club Member, Spokane WA
Young Business Administration Club President 1993 1995, Seattle, WA
Additional Skills
Advanced level skills in Microsoft Office Suite, basic HTML programming, spoken and written
proficiency in French
REFERENCES Available upon request
JAMES CALVIN
203 Elmwood Avenue
San Jose, California 95101
Telephone: (408) 316-2419
__________________________________________________________________________________________
Objective
To work in customer relations for a hospitality chain, to continue my education part
time and eventually to assume market management responsibilities.
*Willing to relocate
__________________________________________________________________________________________
Education
San Jose City College, San Jose, California Associate of Arts n Hotel/
1981-1983
Restaurant Management, June 1983. G.P.A.: 3.25 (of a possible 4.00).
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All college expenses financed by scholarship and part-time jobs (20 hours weekly).
__________________________________________________________________________________________
Employement
Peek-A-Boo Lodge, San Jose, California
1981-1983
Began as desk clerk. Now desk manager (part-time) of this 200 unit resort.
Responsible for scheduling custodial and room service staff, convention
planning, and customer relations.
__________________________________________________________________________________________
1979-1981
Teo's Restaurant, Pensacola, Florida
Began as a waiter, advanced to cashier and finally to assistant manager,
Responsible for weekly payroll, banquet arrangements, and supervising of
dining room and lounge staff. Left to enroll at San Jose City College.
__________________________________________________________________________________________
1978-1979
Encyclopaedia Britannica, Inc. San Jose California
Sales rep (part-time). Always met quota and received top bonus six times.
__________________________________________________________________________________________
1976-1978
White's Family Inn, San Luis Obispo, California
Worked as busboy, then waiter (past-time)
__________________________________________________________________________________________
Personal Data
Age: 24
Health: excellent
Height: 6'
Weight: 175 lbs
Marital Status: Single
Awards: Elected captain of basketball team, 1976
Received Lions' Club Scholarship, 1979
Special Skills: Speak French fluently, expert skier
Activities: High school basketball and track teams (3 years); core
senate (2 yrs); Innkeepers Club prepared and served
Monthly dinners at college (2 yrs)
Interests: Skiing, cooking, sailing, oil painting, and backpacking
__________________________________________________________________________________________
References
Available on request from:
Career Placement Office
San Jose City College
San Jose, CA 95101
COLLEEN CRISP
132 MAIN STREET
FALL RIVER, MA 02721
TELEPHONE: 617-672-4610
_________________________________________________________________________________
OBJECTIVE
Seeking a position in Marketing/ Communications
QUALIFICATIONS AND EXPERIENCE
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Public Relations and Development Office

Memorial Hospital, Fall River, MA (Internship-1983)
Assist with publication, Patient Care in house paper
Interview, write articles, and prepare layout and copy
Write ads and P.R. stories for the Fall River Harald News
Attend meetings on hospital planning and development
Small Business Institute (SMU-1983)
Consulted for a small New Bedford firm to help diversity its market
Researched current change in Massachusetts auto inspection requirements
Researched the firm's competition
Conducted demographic study
Preservation Society of Newport, RI (Summer-1979)
Maintained the Green Animal Topiary Garden Shop
Sold flowers, plants, and herbs
Organized and kept records of daily sales
Worked unsupervised 90% of the time
Guided tours
ACADEMIC SUMMARY
Southeastern Massachusetts University, North Dartmouth, MA
B.S. in Marketing, June 1983 G.P.A 3.6 (4.0)
Financed 100% of college education
Bristol Community College, Fall River, MA
A.S. in Business Administration, June 1981
Dean's List: 4 semesters
ACTIVITIES
SMU Marketing Club
Fall River Y.M.C.A
Enjoy skiing cross country and downhill
Knit and sell hand-made sweaters
Travel limited to U.S. but would like to travel abroad
REFERENCES AVAILABLE FROM: Career Placement, SMU
No. Dartmouth, MA 02747
UNIT VI
JOB INTERVIEW
Objectives:
1. Students will be able to understand common interview questions
2. Students will be able to face an job interview
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Nobody hires anyone for any kind of job without an interview. Before you set out for an
interview, think about what your prospective employer expects to discover from the meeting.
The interview wont show him how well you work, but it will give him an idea of how you
handle yourself, how you respond to other people, whether you are punctual and make a
good appearances, and how interested you are in the job.
THINKING ABOUT THE INTERVIEW
Your appearance
1. Dress neatly and appropriately for the interview.
2. Choose traditional footwear, uncuffed and well-shined.
3. Wear a minimum of jewellery, but wear a wristwatch to keep track on time.
4. Do the basics before you go (bathe, put on clean clothes, clean your fingernails, comb
your hair, etc.)
5. Use fragrances sparingly, and avoid excessive make up.
6. Choose a neat, well-groomed, conventional hair style.
7. Get a good nights sleep, so youll feel rested.
8. Sit up straight and be aware of nervous habits (tapping feet, playing with fingernails.
Try to keep your hands in your lap.)
Your behaviour
1. Be on time. (As a matter of fact, be a little early it will help you relax. Plan your arrival
for 10 to 15 minutes before the interview.)
2. Greet the interview by name (if possible), with a smile and direct eye contact.
3. Be polite and smile at appropriate time.
4. Listen attentively so that you can give intelligent responses.
5. Offer a firm but gentle handshake if the interviewer extends a hand.
6. Take a seat only after the interviewer invites you to be seated or has taken his or her own
seat.
7. Look straight at the interviewer. Dont stare but keep eye contact.
8. Be positive! Be confident! (Even if you dont entirely feel that way).
9. Dont chew gum or smoke in the interview.
10. Dont drink or take drugs beforehand. (They wont help).
11. With a warm smile and a handshake, thank the writer when you leave.
Your speech
1. Speak plainly and clearly. Make sure you can be heard.
2. Do not use street talk. How you speak may be more important for office work and
public contact work than other kinds of work, but good speech will always make a good
impression.
3. Answer questions wisely:
Keep responses brief, clear, and to the point.
Avoid exaggeration, and convey honesty and sincerity.
4. Be enthusiastic! (Everyone has a different way of being enthusiastic. Find your way!)
Salary discussions
1. Put off discussion of salary until late in the interview, if possible.
2. Let the interviewer initiate the discussion of salary.
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3. If asked, state that you would like to receive the standard salary for the position in
question.
Other important things
1. Double-check the location and time of the interview.
2. Be prepared to sell yourself. Why would you be good at this job?
3. Go over questions you might be asked.
4. Know about the company you are applying. (What do they do, are there any brochures
you can read?)
5. Dont say bad things about past employers even if they are true.
6. Dont make excuses about for past mistakes. Admit that you made them and that you
learned from them.
7. Before you leave, was there anything that you wanted to tell the employer about yourself
that you didnt get chance to say.
8. Dont say you want the job because you need the money. (They know that)
9. Just in case, bring your I.D or drivers license with you.
10. Leave your friends and walkman at home.
11. Tactfully ask when you will be advised of the decision on your application.
Question asked during interviews
Although the specific questions will vary enormously, almost all interview questions are
addressing one or three basic underlying questions.
The three underlying questions are:
1. Who are you?
2. What can you do for us?
3. Why do you want to work for us?
Preparation is the key to a successful interview. If you prepare around these three
underlying questions, you can usually handle any specific question with self confidence and
assurance, because you can recognize the underlying question and respond to that.
Here are some ways to prepare for the three underlying questions.
1. WHO ARE YOU
You could refer to:
Where you were born and grew up.
Your family and place in it.
You schooling.
Work experience
Interest
Special experiences such as travel
Achievements you are proud of.
Goals.
Preparation:
Write down a short story about yourself and practice saying it out loud. It should
not last more than or three minutes at most.
2. WHAT CAN YOU DO FOR US
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63
You could refer to:

Natural abilities & talents
Learned skills
Transferable experience
Specialized knowledge
Personal quality
Preparation:
Build up vocabulary of words to describe yourself with
Label your skills and abilities.
Identify key experiences and achievements.
Write them down and practice saying them out loud
WHY DO YOU WANT TO WORK FOR US

This sort of question allows you to demonstrate your knowledge of the company. Its:
Range of activities
Organizational structure
Clients or customers Image and/or market niche
Financial situation
Plans for growth
Competitors
Training programs
Prospect for advancement
A. Common Interview Questions

To pass a job interview successfully, we have to prepare suitable answers for
all possible interview questions. Here are some examples of common interview
questions:
Education
1. How does your experience and education qualify you for this job?
2. How does your education qualify you for this job?
3. Why did you choose to attend the college that you are attending?
4. What aspect of your education applies to this position?
5. What training have you received that qualifies you for this job?
6. What have you done outside of formal education to improve yourself?
7. What training opportunities have you taken advantage of and why?
8. What additional training will we have to provide for you if we hire you?
Experience
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1. Tell us about yourself. (Focus on the aspects of your experience that apply
specifically to the position that you're applying for).
2. How are you qualified for this job?
3. How does your current job qualify you for this position?
4. How does your experience qualify you for this job?
5. Describe a typical day at your present position.
6. What were your three greatest accomplishments on your last job?
7. What are some of the things on your current job you have done well?
8. What is the most difficult assignment you have had?
9. What accomplishment on the job are you the most proud of?
10. What steps have you taken to improve your job skills?
11. What significant contributions have you made to the operation of your work
group?
12. How has your current position prepared you to take on greater responsibilities?
13. What makes you more qualified than the other candidates?
14. Why do you want to leave your current job?
15. How has your job prepared you to take on greater responsibility?
16. Tell us about your qualifications for this position.
17. What actions have you taken in the past 10 years to prepare you for this position?
18. What steps have you taken in the past two years to improve your qualifications?
19. In the areas where your experience falls short for this job, what steps will you
take to make up for this shortfall?
20. Describe yourself.
21. What skills and abilities do you have?
22. Recall an incident where you made a major mistake. What did you do after the
mistake was made? What did you learn from this mistake?
23. What is the greatest failure you've had? What would you have done differently?
24. What action on the job are you the least proud of?
25. Tell us about a difficult situation that you encountered and how you resolved it.
Resume
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1. Take us through your resume.

2. What are you most proud of on your resume?
Strengths
1. Why should we hire you?
2. What are your three greatest strengths?
3. What can you contribute to our organization?
4. Assume that you are a candidate in the coming general election. Tell me why
you are the best candidate in the field.
5. What is your greatest strength?
6. We've interviewed a number of highly qualified students for this position. What
sets you apart from the others?
7. What are your strengths?
8. What part of your current job are you the most comfortable with?
9. What are your strong points and how have they helped you to succeed?
Weaknesses
1. What is your greatest weakness?
2. Name your three greatest weaknesses.
3. Which is the worst of your three greatest weaknesses and why?
4. What are your weaknesses?
5. What part of your current job are you the least comfortable with?
6. What are your weak points and how have you overcome them?
7. What about yourself would you want to improve
8. In which area do you need to make the improvement in?
LANGUAGE EXPRESSIONS
The following are some questions might be asked by the interviewer and the responses that
might follow:
Interviewer
Candidate
:
:
Tell me about yourself.

I was born and raised in Milan, Italy. I attended the University of
Milan and received my masters degree in Economics. I have
worked for 12 years as a financial consultant in Milan for various
Bahasa Inggris III

66
companies including Rossi Consultants, Quasar Insurance and Sardi

& Sons. I enjoy playing tennis in my free time and learning
languages.
OR
Interviewer
Ive just graduated from the University of Singapore with a degree

in Computers. During the summers, I worked as a systems
administrator for a small company to help pay for my education.
Note: This question is meant as an introduction. Do not focus too specifically on any one
area. The above question will often be used to help the interviewer choose what h/she would
like to ask next. While it is important to give an overall impression of who you are, make
sure to concentrate on work related experience. Work related experience should always be
the central focus of any interview (work experience is more important than education in most
English speaking countries).
Interviewer
Candidate
:
:
What type of position are you looking for?

Im interested in an entry level (=beginning) position
OR
Im looking for a position in which I can utilize my experience.
OR
I would like any position for which I qualify.
OR
Note: You should be willing to take an entry level question in an English speaking company
as most of these companies expect non-nationals to begin with such a position. In the United
States, most companies provide many opportunities for growth, so dont be afraid to start
from the beginning!
Interviewer
Candidate
:
:
Are you interested in a full-time or part-time position?

I am more interested in a full-time position. However, I would also consider
a part-time position.
Note: Make sure to leave open as many as possibilities as possible. Say you are willing to
take any job, once the job has been offered you can always refuse if the job does not appeal
(=not interest) you.
Interviewer
:
Can you tell me about your responsibilities at your last job?
Candidate
:
I advised customers on financial matters. After I consulted the customer, I
completed a customer inquiry form and catalogued the information in our
database. I then collaborated with colleagues to prepare the best possible
package for the client. The clients were then presented with a summarized
report on their financial activities that I formulated on a quarterly basis.
Note: Notice the amount detail necessary when you are talking about your experience. One
of the most common mistakes made by foreigners when discussing their former employment
is to speak too generally. The employer wants to know exactly what you did and how you
did it; the more detail you can give the more the interviews know that you understand the
type of work. Remember to vary your vocabulary when talking about your responsibilities.
Also, do not begin every sentence with I. Use the passive voice, or an introductory clause
to help you add variety to your presentation.
Interviewer
Candidate
:
:
What is your greatest strength?

I work well under pressure. When there is a deadline (=a time by which the
work must be finished), I can focus on the task at hand (=current project)
and structure my work schedule well. I remember one week when I had to
get 6 new customer reports out by Friday at 5. I finished all the reports
Bahasa Inggris III

67
ahead of time without having to work overtime.

OR
:
I am an excellent communicator. People trust me and come to me for advice.
One afternoon, my colleague was involved with a troublesome (=difficult)
customer who felt he was not being served well. I made the customer a cup
of coffee and invited both my colleague and the client to my desk where we
solved the problem together.
OR
I am a trouble shooter. When there was a problem at my last job, the
manager would always ask me to solve it. Last summer, the LAN server at
work crashed. The manager was desperate and called me in (=requested my
help) to get the LAN back online. After taking a look at the daily backup, I
detected the problem and the LAN was up and running (=working) within
the hour.
Note: This is not the time to be modest! Be confident and always give examples. Examples
show that you are not only repeating words you have learned, but actually do posses that
strength.
Interviewer
Candidate
:
:
What is your greatest weakness?

I am overzealous (=work too hard) and become nervous when my coworkers are not pulling their weight (=doing their job). However, I am
aware of this problem, and before I say anything to anyone, I ask myself why
the colleague is having difficulties.
OR
I tend to spend too much time making sure the customer is satisfied.
However, I began setting time-limits for myself if I noticed this happening.
Note: This is a difficult question. You need to mention a weakness that is actually a strength.
Make sure that you always mention how you try to improve the weakness.
Interviewer
Candidate
:
:
Interviewer
Candidate
:
:
Why do you want to work for Smith & Sons?

After following your firms progress for the last 3 years, I am convinced that
Smith & Sons are becoming one of the market leaders and I would like to be
part of the team.
OR
I am impressed by the quality of your products. I am sure that I would be a
convincing salesman because I truly believe that the Atomizer is the best
product on the market today.
Note: Prepare yourself for this question by becoming informed about the company. The
more detail you can give, the better you show the interviewer that you understand the
company.
When can you begin?
Immediately.
OR
As soon as you would like me to begin.
B. Examples of Job Interview

Practice the dialogue, pay attention to the way the candidates answer the questions!
Bahasa Inggris III

68
John has a job interview for a Saturday job

Interviewer: So, you've applied for the Saturday position, right?
John:
Yes, I have.
Interviewer: Can you tell me what made you reply to our advertisement?
John:
Well, I was looking for a part-time job to help me through college.

And I think that I'd be really good at this kind of work.
Interviewer: Do you know exactly what you would be doing as a shop assistant?
John:
Well I imagine I would be helping customers, keeping a check on the

supplies in the store, and preparing the shop for business.
That about covers it, you would also be responsible for keeping the
Interviewer: front of the store tidy. What sort of student do you regard yourself as .
. . did you enjoy studying while you were at school?
John:
I suppose I'm a reasonable student. I passed all my exams and I enjoy

studying subjects that interest me.
Interviewer: Have you any previous work experience?

John:
Interviewer:
John:
Yes. I worked part-time at a take-away in the summer holidays.

Now, do you have any questions you'd like to ask me about the
position?
Yes. Could you tell me what hours I'd have to work?
We open at 9.00, but you would be expected to arrive at 8.30 and we
close at 6.00 pm. You would be able to leave then.
Interviewer:
I think I have asked you everything I wanted to. Thank you for coming
along to the interview.
John:
Thank you. When will I know if I have been successful?
Interviewer: We'll be making our decision next Monday, we'll give you a call.
Bahasa Inggris III

69
*****
Below is an interview between Robby Irwanto (RI) and the Personnel

Manager (PM).
PM
: Lets start with your educational background. Mr. Irwanto, you are a
college graduate. Can you tell me what your major was?
RI
: Accounting, and I am a graduate of University of Indonesia.
PM
: Could you tell me what kind of work experience youve had?
RI
: A month after graduation, I got a job at PT KIMA Finance Company as

a budget officer. I worked there for two years. Then I quit and
worked as an Assistant Finance Controller at PT ACA Finance Company.
PM
: Do you remember what years exactly you worked for those two
companies.
RI
: The exact years? Well, I worked for PT KIMA from 1992-1994, and, I
have been with PT ACA from 1994 up to now.
PM
: May I know why you quit your first job?
RI
: Actually I liked my first job very much. But since they were having
some serious financial problems, they had to lay off the junior staff.
And I was one of them.
PM
: I see. What about your present job? Why do you want to leave the
job?
RI
: Your company is considered one of the big five. A large company is

usually very well-organized and offers more challenging jobs. It will be
a great opportunity to work for such a company. So, when I saw your
advertisement for this position, I was very interested.
PM
: Uh huh. One last question. Can you tell me why we should hire you?
RI
: I will give you several good reasons. First of all, Im honest,

hardworking, and eager to learn. I am also able to work individually as
well as on team. Besides, my valuable experience working in the
financial division of a similar company will certainly be of a great
benefit to your company. And I always try to do my best in any task
assigned to me.
Bahasa Inggris III

70
PM
: Well, thank you very much, Mr. Irwanto. Well call you within the week.
By the way, is there anything youd like to ask about the company or
about the job?
RI
: Well, no. Thank you. I appreciate the time youve given to me.
*****
Public relation
Interviewer
: Whats your name?
Candidate
: Anie Widyawati.
Interviewer
: What town do you come from?
Candidate
: Yogyakarta, to be exact Bantul region.
Interviewer
: What drives you learn Public Relation in University?
Candidate
: Comunnicating with others is very interesting, mostly dealing with

community where we live. Back in my neighborhood, Ive got a lot of
friends from any different social class and background, different
cultures, different character, you know Yogyakarta is like miniature of
Indonesia, everyone come to learn in university there.
Interviewer
: What do you reap from your friendship?
Candidate
: I learn many things about how to deal with someone from different
culture and Im used to seeing others from their personal angle of
viewpoint. Lets say when I talk to Batak I need not be shy and to
watch my conversation. Harsh utterances is very common for them,
still, although sometimes they look so rude, I must understand that
they dont mean to do so. What I mostly like from them is the
openness they show in daily conversation. Its very easy to deal with
them as they can not hide their emotion in front of me.
Interviewer
: What else do you learn from your surroundings?
Candidate
: Compared with my own cultures as Javanese, its very difficult to

know someones intention instantly. Everyone is like wearing masks
on their saily activities. Despite smile and warmth someone shows, he
might have hate us, so watch your way in speaking with most
Bahasa Inggris III

71
Javanese.But one thing, we, from Java culture excel among others, we
can hide and control emotion while dealing with others. For me its
pretty hard to conceal my feelings, though. One thing is sure,
regardless traits and cultures someone has, there is one principle
applies here. In all cultures and custom, there must be good guy and
bad guy.
Interviewer
: Have you ever been dealing with foreigner?
Candidate
: you bet, almost every day I encounter foreigner wandering around.

They are visiting Yogyakarta quite often to see the beautiful scenery
and tourist resorts there.
Interviewer
: Do you have any idea what they like and what they dont?
Candidate
: They like the originality and pure traditional atmosphere we have.

Its a matter of taste. I once guided a British tourist who intended to
visit Yogyakarta Palace. She asked me a lot about history and culture
and the palace. She was very curious to know about history and
eventually she was very pleased and satisfield with my answer. What
they really dont like about us is if they were seen as foreigners as
aliens from different planet. Weird as they look like, white skin, they
wanted to blend with us. And more annoyingly, worse, they are afraid
of the criminals in our country. Just like my guest from Australia, he
has lost his camera when visiting Borobudur, someone had stolen it
from him a moment he was not unaware.
Interviewer
: For people your age, you are very observant about cultures. By the
way, do you speak other foreign languages besides English?
Candidate
: Thank God, Yes. I couldnt agree more. I speak French and Japanese
as well. Since two years ago, Ive been learning both languages my
own self. Foreign languages is like a song to me. There is no day
without speaking or listening to foreign languages. Even in my house
I always stay tune to broadcasting programs or news.
Interviewer
: Any experience with Japanese?
Bahasa Inggris III

72
Candidate
: So far, no. But I read much about them, their cultures and traits.
Besaides, I like Japanese martial art, thats why more or less I can
comprehend with their wants and discipline.
Its a matter of time I will make for best Public Relation. Thats why I
am applying for the position.
Interviewer
: Thanks for your answer, please wait the result next Monday.
Marketing Manager
Interviewer
: So, you are so sure that in the future we will prevail and
successfully build marketings network worldwide, is that right?
Candidate
:Absolutely, on the second thought, the company has already built

that network you told before. This company only needs right
person to enlarge this network throughout the world. And that
needs through determination.
Interviewer
: It writes here that you want to apply marketing manager position.

Do you have any experience in the marketing world?
Candidate
: Yes, sir, you bet. Ive been marketing staff in local otomotif
company since 1990. Its been 9 years before I became marketing
manager in the same company.
Interviewer
: Why did you decide to move out?
Candidate
: Its long story sir, but Ill try to explain. The company I worked
in before had successfully won the competition in the market
against other companies, the thing is the owner there is very
ignorant with our strategy to widen the market thus decreasing our
motivation to develop. He only cared about profit without
considering competitors new breakthroughs in opening their
market.
I cant keep up with the owners wants so that we make
slight conflict, thats why I choose to move out.

Interviewer
: So, I suppose you are a very idealist that you cant make a deal
with your bosses wants?
Bahasa Inggris III

73
Candidate
: Not really, actually. Im a very conducive employee as long as

my boss wish is realistic and not too ignorant. I am looking
forward to cooperating with some one who can understand the
employees want in the sake of the company. I can cooperate with
my boss to enhance the product sold thus developing the
companys marketing.
Interviewer
: Only one thing you should know, we like workaholic guys here.
can you stand harsh and hectic working atmosphere here? Are you
relatively tough?
Candidate
: Im ready to work under all circumstances not to mention

(including) densely scheduled work. I am used to working day and
night for reaching the companys goal.
Interviewer
: Do you have any idea on how to handle troubled employee?
Candidate
: Dealing with troubled employee, we have to be patient and

gentle so as not to make it worse. First of all weve got to
understand the situation he faces at the moment. Try to think in
the employees point of view. Perhaps he ahs a problem at home,
a divorce may be then understand his position better. Analyze the
problem he has, trying to find solution. Pick the solution which
best overcome the problem and put it into action. Recommend the
way out to the troubled employee. We have to help troubled
employee solve the problem.
Interviewer
: Do you find feedback important in conducting your duty?
Candidate
: Certainly. Applying marketing strategy, for instance, must have

consequences. The consequences could be good like a rise of
products sold or vice versa could be bad like a decrease of selling.
To find out (figure out) whether marketing strategy is effective or
not we need feed-back from the market and the employees.
Market decides the efficacy of marketing strategy while the
employees are the one who know the condition on the application.
Feed-back from both of them can revise our strategy to be better
and better, Thats why marketing manager must be open to critics
Bahasa Inggris III

74
and advice from both market and employees, lets say, in the term
of anquette or questionnaire.
Interviewer
: Do you know what authority and what responsibility are?
Candidate
: Authority is privilege a leader has to make a decision which

brings impact to the development or deterioration of the
organization.
While responsibility is a capability and willingness to bear any
consequences occurring because of the decision a leader has
made.
Interviewer
: How can you constructively criticize an employee?
Candidate
: By emphasizing what is necessary for the employee to have,

reminding about what she should do and what he shouldnt do.
Freshing his memory in such a gentle manner and soft utterances,
just like awaking him from sleep. Last but not least, trust the
employees in fulfilling their duty, as trust can grow seeds of
responsibility among the employees. Speak to them heart by heart,
attract them by compassion, then manager can reap and harvest
the result of competency. Build their confidence rather than fear.
Interviewer
: Perhaps you have read our advertisements about facilities you

might taste and enjoy if you are recruited. How many salaries do
you want?
Candidate
; As marketing manager, I wont ask more than US $ 2000,-. It is

reasonable salary, isnt it?.
Interviewer
: We will think about it. But how if we have made a deal to pay
you that amount of money, but we cant afford to pay you in the
midst of your contract?
Candidate
: As far as Im concerned, Japanese likes consistency and

persistency. I am sure your company wont break the promise as
mentioned in the contract, but if so, legal action will be
committed. let the law decide.
Interviewer
: What if it is you who cant stand our hard work and quit in the
middle of the contract?
Bahasa Inggris III

75
Candidate
: I wont do so and Ill try to be gentle. If I break the promise in

the contract, I will return my salary beforehand. But I assure you
once more that I wont do such silly thing.
Interviewer
: After being marketing manager, what position do you want, on

the next occasion?
Candidate
: Of course higher position if I could. But the main point is

position is not that important, to be able to join your company is
really a big honour for me. Ill try to do my utmost to escalade
your marketing efficacy.
Interviewer
: How/ Do you have strategies on that? Or are you only bluffing?
Candidate
: Of course not, may be I will apply bench mark like what I did in
last company because it proved to work well to increase our
selling until 50%. Its highly worth it. Ill try to make the product
not only a strong need, but more as life style, just like what one
phone cell made its brand. People used to make a phone call only
whenever needed, but right now, they are using their phone cell as
a trend. Student wont be funky unless they hold phone cell (hand
phone). Employees will only be considered successful if they have
mobile phone numbers to contact. Everyones invited to have
phone cell. It has made new class of community. Thats exactly
how I will make our cars easily accepted by the people all over the
world, as typical brand of elegance which will make new class of
community. And other numerous strategies will wait to apply
based on the business condition. Do I make myself clear?
Interviewer
: We are so proud to hear it. OK, thats all for the interview.
Please wait until this Monday to see the result. Thank you very
much.
Task
Prepare yourself to have an interview test. Your teacher will become

your interviewer.
*****
Bahasa Inggris III

76
BIBLIOGRAPHY
1. Alexander, L.G. 2005. Questions and Answer. Yogyakarta: Kanisus.

2. Azar, B.S. 1989. Understanding and Using English Grammar. New Jersey:
Prentice-Hall, Inc.
3. Doff, A, & Carolyn B. 2005. Listening. Yogyakarta: Kanisus.
4. English language Service, Inc. 1986. English 900. New York. Collier Macmillan
International.
5. Murphy, R. 1987. English Grammar in Use. Cambridge: Cambrige University
Press.
6. Pardiyono.2002.Communicative Grammar For Easy Conversation. Yogyakarta:
Andi Offset
7. Richards, J.C. 1998. New Interchange. English for International Communication.
Cambridge: Cambrige University Press.
8. Richards, J.C. & Bycina, D. 1985. Person to Person, Communicative Speaking
and Listening skills. New York: Oxford University Press.
9. _________ 1996. LB LIA. Basic 1 All about People. Jakarta: PT Siwi Bakti
Darma
10. ________ LB LIA. 2000. General English, Intermediate, Making Career
Choices. Jakarta: PT Siwi Bakti Darma
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Politeknik Pos Indonesia

TIM Bahasa Inggris

POLITEKNIK POS INDONESIA

Satuan Acara Perkuliahan

Politeknik Pos Indonesia

DESCRIBING WORK ACTIVITIES .............................................. 10

DESCRIBING CHARTS AND GRAPHS ....................................... 24

DESCRIBING ORGANISATIONS ................................................. 39

FINDING A JOB ............................................................................... 50

JOB INTERVIEW ............................................................................ 62

Satuan Acara Perkuliahan

Politeknik Pos Indonesia

Satuan Acara Perkuliahan

Politeknik Pos Indonesia

: Its a very good Seminar, isnt it?

: I like the last speaker.

: Yes, her topic about earthquake is very interesting.

: By the way, my name is Andrew Bowman. And you?

: Im Silvia Stone. Its very nice to meet you.

: What do you do, Silvia?

: I work for Tempo magazine.

: Oh, so you are a journalist?

: Yes. And what about you?

: I am a Geophysicist and I work for the Government.

: Oh, really? I think your job is very interesting.

: I dont think weve met.

: No, I guess not.

: Pleased to meet you, Mr. Johnson.

: Yes nice to meet you, too, Mr. Sutomo.

Politeknik Pos Indonesia

: Im a civil engineer here in Jakarta. What do you do?

: I work at the U.S. Embassy.

: Oh, I see. How long have you been in Indonesia.

: Oh, about a week. I dont speak much Indonesian yet.

: Do you plan to stay long.

: Yes. Perhaps for two years.

: Do you have family here?

: Yes. We have two children. Both boys. How about yourself?

: We live in the Menteng District.

: Oh, thats nice!

: How about yourself?

: We live on Jalan Teuku Umar.

: Well, excuse me. I have to go now.

: Ill see you later

: Right. Nice to meet you!

Politeknik Pos Indonesia

Asking for personal information

Politeknik Pos Indonesia

Are you interested in sports?

Telling personal information using different expressions

2. Referring to your occupation:

I am a student at Poltek Pos Indonesia.

3. Talking about your place of origin:

I 'm from Denver

4. Mentioning your address:

Task 1 Fill in the blanks with suitable answers!

: Mr.Ali, let me introduce you to Mr. Tri, our new director.

: Nice to see you, Mr. Tri.

Politeknik Pos Indonesia

: Its a nice speaking club.

Mrs. Reno : Yes, it is.

: My name is Doni, I am an English

Mrs. Reno : Pleased to meet you here Mr. Doni.

: my cousin, Bagas to you.