F.Y.B.Com.

(Sem-I)

BEC

30 Marks/1 hour

(Test-1)

Section-I
Q-1. (a) Discuss in detail Non-verbal communication and its various elements.
OR
(b) Write short notes on any two :

(10)
(5x2=10)

1. Semantic barriers
2. Role of feedback in communication
3. Any two characteristics of Business Communication
Q-2. Answer any two of the following :

(5x2=10)

1. Explain the significance of the title 'The Blue Bouquet'.

2. Write a note on Deepak.
3. Was Harvey Maxwell an eccentric person? Explain your view.
Section-II
Select the right answer for the following questions from the options given below each :
1. ________________ is the responsibility of the transmitter.
(a) Encoding (b) Decoding (c) Reception (d) Feedback
2. Which of the following is not the 'context'?
(a) Intrapersonal communication (b) Interpersonal communication
(c) Verbal communication (d) Group communication
3. Communication through eye contact is called... _________________.
(a) haptics (b) proxemics (c) oculesics (d) chronemics
4. Which from the following is non-verbal communication?
(a) kinesics (b) paralanguage (c) both a and b (d) None
5. Dilated pupil indicate...
(a) surprise (b) disappointment (c) bad mood (c) None
6. How many zones of space distancing are there?
(a) one (b0 two (c) three (d) four
7. Physiological barriers occur due to problem of...
(a) language difference (b) culture (c) health issue (d) emotion
8. 'The Blue Bouquet' is a _____________.
(a) novel (b) short story (c) poetry (d) essay
9. Pitcher was ___________ in Harvey's office.
(a) accountant (b) secretary (c) manager (d) clerk.
10. 'Child's play' means.._____________.
(a) difficult task (b) complex task (c) easy task (d) challenging task.

(1x10=10)