Client Satisfaction Survey

Client

Project
Project
Status
PTJ Rep.
Name
PTJ Rep.
Title

Client Email
Client Rep.
Name
Client Rep.
Title

Ongoing _ _ _ _ _%
Completed

We are conducting this survey to evaluate how PETROJET performance and

operations are perceived by our Clients. Your kind contribution will allow us to
identify development potentials of our various activities and to continue refining
and improving our services up to your complete satisfaction.
Please indicate your relative rate for the criteria provided according to the following:

1 = Unsatisfactory 2=Marginal 3=Satisfactory 4= Very Good 5=Excellent

-N/A = Not Applicable
1
2
3
4
5
N/A
Comment

HSE Leadership and Commitment

HSE Compliance with Procedure

Quality Staff qualifications

Compliance with quality

requirements
(Client spec's-codes-procedures,
etc)

Engineering Deliverables

Compatibility of delivered
materials with the requirements

Meeting Construction Schedule

Implementation of corrective
actions

Adequacy of site facilities

Management of subcontractors

Submission of required documents

and progress measurement
reports

Commitment to Ethical Principles

Timely performance & response to

customer requests

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Conducting effective meetings

and maintaining communication
channels

From 1 (Unsatisfactory) to 5 (Excellent) how would you rate PETROJET potentials for
future projects:

Signature_____________________________

Date_________________________

Comments &Suggestions :

Signature_____________________________

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Date_________________________