Appendix A

Description of Services

A.

Introduction

The consultant team will consist of the following 3-person entities: provincial support
team (PST); district support teams (DST), one for each district; and community facilitator
teams (CFT), four for each district. The consultant teams will consist of qualified, experienced
consultants in the areas of water and sanitation engineering, community development and
mobilization, sanitation and hygiene behavioral change (SHBC), institutional capacity
strengthening, administration, financial management, training, and monitoring and evaluation.
On each team of consultants, one will be designated as the team coordinator/leader. That
person, in addition to his/her respective technical tasks, will coordinate the activities of the
other team members, including coordination, support and supervision of community
facilitators, facilitating partnerships between villages, community implementation teams (CITs)
and local government agencies, subproject quality control, and progress and financial
reporting.
B.

Objectives

The RSTs will be supervised by and report to the Central Support Team (CST) in the
CPMU, and work closely with provincial coordinating committees/secretariats, District Project
Management Units (DPMUs), district coordinating committees, sub district coordinating
committees and the communities. The RSTs will be responsible for assisting with project
management and providing technical support at local level, and assisting the communities in
the planning, implementation, and monitoring of their Community Action Plans (CAP).
The procurement of the RSTs will be in accordance with ADBs Guidelines on the Use
of Consultants by Asian Development Bank and Its Borrowers and using the quality and costbased selection (QCBS) process, with participation of provincial governments in the selection
process.
The RSTs will be contracted for period of 24 months. Periodic performance evaluations
will be conducted by the Provincial Project Secretariat and report to CPMU; consultant outputs
will be monitored, and poor performance will result in individual staff replacement or contract
termination. Interested bidders are encouraged to form consortia of private companies and
NGOs (especially those with rural water supply and sanitation sectoral development
experience); DSTs in particular should be associated with a local NGO.
Based at the provincial level, the three-person PST will consist of specialists in: a)
administration, finance and monitoring; b) water and sanitation engineering; and c)
institutional capacity assessment and training. The primary purpose of the PST is to provide
technical support to the district and community level consultants. The PST is not intended to
either manage or supervise the activities of the lower-level consultants. They are based at the
provincial level primarily because they will provide technical assistance to multiple districts.
DSTs will provide this function at the district level, and support the district project
management units (DPMUs) and to the CFTs working directly with participating communities.
The DST will consist of three specialists in community mobilization, water sanitation
engineering, and SHBC. The most suitable of these three consultants will be designated the
DST coordinator.
In addition to the three DST members, a process monitoring consultant (PMC) will also
be based in the DST office. To retain their independence, the PMC in each district will be
recruited under the Central Support Team (CST) contract and report directly to the CPMU.
The community facilitator teams will be the main point of contact and interaction
between the Project and participating communities. CFTs will provide services specifically in
the socialization and information campaign, in community PRA and PHAST, CAP formulation,

and to monitor and report on implementation progress.

Facilitators will be recruited by the provincial/ district government , associations
between local consulting firms and local NGOs, in consultation with local government; they
will advertise in local and national newspapers, recruit from local universities, NGOs, and
other projects, conduct training and placement. It is anticipated that CFT members will be
recruited individually and/or drawn from local non-government organizations (NGOs).
Facilitators should be local (from the district/sub districts), possess relevant local language
skills, and must be willing to reside at the sub district or village level. They should have
university degrees (S1) in civil engineering, (rural) sociology, or public health, with some
minimum experience in community development from universities or with local NGOs. Women
will be encouraged to apply, in particular for hygiene promotion since this will involve
programs with primary school children and mothers of infants and young children.
Given the importance of the facilitators to the overall success of the Project, an initial
three-month training course will be given to potential candidates before they are selected, to
be followed by refresher courses given from periodically, to meet specific needs that will be
identified as the project progresses. The refresher training may also be used to train additional
facilitators to deal with unforeseen demand, as well as to address facilitator attrition that may
occur over the project implementation period.
The training will be given by the professional training service providers, contracted by
the Project. During the training, candidates will be assessed by trainers, and selected
according to their ability to fulfill the demanding requirements of being the project point-person
in each project community.
The objectives of the training are to:
improve social, management and technical knowledge and skills of facilitator
candidates, to ensure that they have the necessary skills, capabilities, management
and inter-personal tools to successfully carry out a community-managed project;
provide all candidates with a basic understanding of water supply and sanitation
technical and environmental matters, and community-driven, participatory
management and sanitation and hygiene issues that are important to project
success;
assist candidates to better understand and more readily facilitate community
activities, using the PHAST methodology; and
develop within all candidates the technical understanding and training skills required
to successfully assist communities in practical skills needed to design and build
high quality water and sanitation facilities, successfully integrating these efforts with
improvement in sanitation and hygiene behavior to reduce disease transmission
and improve health.
Facilitators successfully completing training will be assigned in teams of 3, consisting
of 1 community mobilization facilitator, 1 water supply and sanitation engineer, and 1
sanitation and hygiene promotion community facilitator. One senior facilitator with higher
qualifications/experience will be designated to lead the team. At least one member of the CFT
must be a woman.
The teams may cover more or less batches of 3-5 villages/CFT/year, according to the
size, remoteness, and geographic spread of the villages. Facilitators will report directly to the
DST, and will be paid a standardized salary by DST (men and women will receive equal
salary). Facilitators will also receive transportation allowance, materials allowance, and
insurance, among others.

C.

Scope of Works

C.1.

Provincial Support Team

The scope of work of consulting services for Provincial Support Team is:
Provide technical support to the district and community level consultants.
Interface on a regular basis with the provincial and district governments (through
Bappeda) by sharing information on the project approach and progress.
Coordinate with provincial government staff on issues related to community water
services and health.
Report to the provincial project secretariat on project management, implementation
of policy strategies, monitoring and evaluation, financial processes and general
administration in the duty area, and provide all necessary assistance and support
to provincial project management and administrative staff.
Collaboration with the CST water supply, water treatment and sanitation specialists
in providing support to the relevant provincial and district technical agencies, and
participating communities in facility planning, design and construction, operation
and maintenance, and research activities.
Collaboration with the CST institutional capacity strengthening and training
specialist in the development of a holistic quality management (QM) approach for
subproject management and improvement in the delivery and regulation of local
health and related services, the development of training programs and
dissemination packages, and the identification and Identify and implementation of
QM plans and priority activities.
Assist with the development of initial intensive training course materials and
periodic refresher course materials for the CFTs, assist with the implementation of
the training, and provide continuous technical support to the CFTs during the
implementation of the field program. Key aspects of this training will be the
technique known as Participatory Hygiene and Sanitation Transformation
(PHAST)1, and methodologies for village road shows and community consultative
workshops/ focus group discussions. Guidelines on the application of PHAST will
be prepared and given to the trainees.
Assist with project orientation and launching workshops at national, provincial,
district, sub district and village levels in consultation with the CPMU and DPMUs,
ensuring the adequate representation of women, and prepare presentation and
dissemination materials. Emphasis should be given to ensuring that stakeholders
are reminded of the project rationale, concept and approach, and thoroughly
understand their roles and responsibilities, and those of participating communities.

C.2.

District Support Teams

The scope of work of consulting services for District Support Team is:

Carry out the supervision, coordination, monitoring and technical support of CFTs.
Consolidate community subproject progress reports from CFTs into DPMU
reporting, then submit this to the CST/CPMU for inclusion into the overall project
management information system (MIS).
Promote the Project through participation in sub district workshops for potentially
interested communities (project road shows).
Carry out subproject progress monitoring and oversight of community utilization of
block grants for water and sanitation facilities.
Facilitate partnerships between CITs, local government technical agencies, local

Jointly developed by WHO, UNDP, and the World Bank

private sector, and NGO groups potentially interested in providing services to the
Project.
Liaise/communicate/coordinate with the DPMUs and local government.
Assist and support the CST and PST to develop a logical and workable community
empowerment participatory program, and prepare supporting materials and
guidelines in Indonesian and indigenous languages as appropriate.
Assist with the recruitment of the community facilitator teams (CFT) as part of the
development of the RSTs, keeping in mind gender requirements.
Assist with the development of initial intensive training course materials and
periodic refresher course materials for the CFTs, assist with the implementation of
the training, and provide continuous technical support to the CFTs during the
implementation of the field program. Key aspects of this training will be the
technique known as Method for Participatory Assessment (MPA) and Participatory
Hygiene and Sanitation Transformation (PHAST)2, and methodologies for village
road shows and community consultative workshops/ focus group discussions.
Guidelines on the application of MPA/PHAST will be prepared and given to the
trainees.
Assist with project orientation and launching workshops at provincial, district, sub
district and village levels in consultation with the CPMU and DPMU, ensuring the
adequate representation of women, and prepare presentation and dissemination
materials. Emphasis should be given to ensuring that stakeholders are reminded of
the project rationale, concept and approach, and thoroughly understand their roles
and responsibilities, and those of participating communities.
Assist with the planning and development of a project communication, information,
and promotion/socialization campaign to precede project planning (preconstruction) and implementation (construction) in target villages. Develop training
and technical assistance to strengthen the capacities of communities, in local
languages and using local language materials where necessary. A variety of
practical and on-the-job training programs will be provided for community
implementation teams (CIT), based on their needs, including, but not limited to,
preparation of proposals, financial management, group action planning, monitoring
and reporting, SHBC, and systems maintenance and repair (including regular use,
care, and maintenance of latrines and septic tanks).
Assist with the village/community selection process, in consultation with the
CPMU, DPMU and other relevant stakeholders. Assist communities with the
drafting of community expressions of interest (EOI) and letters of intent (LOI); the
latter to include, amongst other items, willingness to contribute at least 20% of the
overall construction budget (minimum 4% in cash, minimum 16% in kind), to be
fully responsible for water supply and sanitation facility operation and maintenance
(O&M), and to conduct SHBC activities.
Assist CFTs with the formation of community implementation teams (CIT), keeping
in mind adequate gender and indigenous representation.
Assist CFTs and communities with the preparation of community action plans
(CAPs), in consultation with the CPMU and DPMU.
Assist with the drafting of contracts between the DPMU and CITs for the
channeling of village block grants in three tranches. The proposed maximum limit
for individual CAPs is Rp250 million; however, higher amounts may be allowed if
there is adequate justification.
Assist CFTs and communities with the preparation of community project
completion reports in consultation with the CPMU and DPMU, and guidelines for
community participatory monitoring and evaluation.

Jointly developed by WHO, UNDP, and the World Bank

C.3.

Community Facilitator Teams

The scope of consulting services for Community Facilitator Teams is:

Promote the Project through participation in sub district workshops for potentially
interested communities (project road shows). Carry out project socialization and
information campaigns in participating villages.
Assist with the village/community selection process, in consultation with the DST
and DPMU and other relevant stakeholders. Assist communities with the drafting of
community expressions of interest (EOI) and letters of intent (LOI); the letter to
include, amongst other items, willingness to contribute at least 20% of the overall
construction budget (minimum 4% in cash, minimum 16% in kind), to be fully
responsible for water supply and sanitation facility operation and maintenance
(O&M), and to conduct SHBC activities.
Assist CFTs with the formation of community implementation teams (CIT), keeping
in mind adequate gender and indigenous representation.
Assist the CITs to carry out village poverty, water, sanitation and health problem
mapping in participating villages, including the Methodology of Participatory
Appraisal (MPA) and Participatory Hygiene and Sanitation Transformation
(PHAST). PHAST will consist of six steps: (1) problem identification, (2) problem
analysis, (3) planning for solutions, (4) selecting options, (5) planning for new
facilities and behavior change, and (6) planning and doing participatory monitoring
and evaluation. Throughout this process, the facilitator will insure that gender and
equity balance is maintained. As part of step (4), present a menu of technical
options for water and sanitation facilities, and describe the advantages and
disadvantages of each option, and its associated cost for construction and O&M.
Technologies should be simple and appropriate, have affordable capital cost, and
be within the communitys capability for O&M management. The main technical
options for water supply schemes under the Project will include (i) gravity pipe
systems from springs; (ii) gravity pipe systems from springs, with booster pumping;
(iii) pumping from a river, with slow sand treatment and chlorination; (iv) deep wells
and boreholes with pumps and public standpipes; (v) medium-depth boreholes with
small pumps and storage tanks; (vi) dug wells, with or without hand-pumps; (vii)
hand-pump wells (slim, shallow boreholes); (viii) rainwater harvesting units; and
(ix) simple water treatment units. The main options for sanitation will include (i)
ventilated improved pit (VIP) latrines; (ii) pour-flush toilets; and (iii) pour-flush
toilets with septic tanks.
Assist communities with the preparation of community action plans (CAPs), in
consultation with the DST and DPMU. The CAP will have the following
components:
1. organization structure staffing, job descriptions, roles and responsibilities;
2. technical description detailed engineering design (DED) and estimated
budget for water and sanitation service facilities constructed;
3. agreement on the amount and type (cash and in-kind) of community
contributions;
4. sanitation and hygiene program behavior change activities plan;
5. training required for capacity building, and an accompanying schedule;
6. plan for water user fees (tariffs), if appropriate;
7. plan for O&M and necessary repairs;
8. prepare an environmental management plan, if necessary;
9. plan for participatory monitoring and evaluation; and
10. results of economic assessment test.

Assist with the drafting of contracts (surat perjanjian penerimaan bantuan SPPB)
between the DPMU and CITs specifying the amount of the grant, the process for
the channeling of village block grants in three tranches, and stating the rights and
responsibilities of the DPMU and the CIT in the funding, implementation, and
reporting of the project activity. The proposed maximum limit for individual CAPs is
Rp250 million; however, higher amounts may be allowed if there is adequate
justification. The approved CAP and budget will be attached to the contract.
Assist and advise the CITs with the actual implementation of the approved
subprojects, including:
The organization of the community labor force for project implementation;
Procurement of goods and materials through open bidding from local shops or
nearby towns, with a full understanding of the need to insure transparency in all
procurement activities to maintain the trust of the community and the cooperation
of the Project;
Procurement of any needed services through open bidding for local contractors to
construct the overall water supply and sanitation system as per DED (if it is a
complex design), or for any specific components (e.g., a storage tank or pipe
bridge) if the community feels capable of handling most of the construction
themselves;
The actual construction of the facilities, with ongoing monitoring by the community
and supervision by the facilitator and the DST;
Payment for all materials and any needed contractors as per written contractual
agreements, co-financed by the communitys own cash and in-kind contributions;
Assist the CIT to prepare of regular public reports on project expenses to
community/beneficiaries and DPMU as the subproject progresses, and all physical
and financial activities to the community as a whole; this responsibility should
include public access to all contracts, plans, budgets and accounts, for example by
showing the account books to any interested villagers, or perhaps better, by
posting budgets, work plans, contract budgets, etc. in a public place such as the
village bulletin board;
Submission of funds disbursement requests in a timely manner to DPMU for
subsequent grant installments, to ensure timely funds disbursement so that project
implementation can progress without delays;
Implementation of SHBC activities, and organization of training for teachers on
PHAST and school SHBC;
Organization for the implementation and monitoring of the school SHBC program;
Organization of the construction of pilot sanitation facilities, including at least two
for each school in the community; and
Management to ensure transparency in the use of block funds for sanitation
facilities.
Assist the CITs to hold public meetings at the village level to present the CIT
implementation progress report, and to receive feedback from the community on
any issues related to the implementation, immediately before initiation of project
implementation, and each month thereafter until subproject implementation is
completed. The minutes of the meetings, decisions reached, and next scheduled
meeting, will be published and posted in at least 5 public places around the village
within 5 days after the public meeting. A copy will also be made available to the
DPMU.
Open suggestion/complaint boxes (placed at public locations, including the village
head office) weekly, record the comments, and take follow-up action with the CIT,
village head, or DPMU as required.
Assist communities with the preparation of community project completion reports in
consultation with the DST and DPMU, and guidelines for community participatory

monitoring and evaluation. The report should be a statement of project completion,

summarizing the final physical and financial achievement of the subproject as
compared to its design, and including an explanation and justification for any
divergence from the plan. Before this statement is signed by the CIT and the
village head, the statement and ancillary implementation report will be presented to
the village in a scheduled public meeting. Feedback on the implementation report
will be discussed, before any corrections are made to the final report, before
signing, and submitting to the DPMU. The minutes of the meetings and decisions
reached will be published and posted in at least 5 public places around the village
within 5 days after the public meeting.
D.

Implementation Arrangements

The consulting services for the PST will be undertaken during 24 months at 6 districts.
The PST will be responsible to the CPMU through the Provincial Project Secretariat. A threeperson PST consisting of specialists in administration, finance and monitoring; water and
sanitation engineering; and institutional capacity building will provide support to the district
and community-level consultants. All PST consultants will be full time basis and will work
closely with Provincial Project Secretariat staff and lines sector. Detailed Organization
Structure of the Project is attached in the end of this section.
In each participating district there will be a DST who will provide support to the DPMU
and to the CFTs working with participating communities. The DST will consist of three
specialists in community empowerment, water and sanitation engineering, and SHBC and
training. All DST consultants will be full time basis and will work closely with DPMU staff. In
addition, there will be one PMC in regional base to monitor and address implementation
problems at the district level and below.
In each participating community, a CIT will be established and will be responsible for
ensuring the full involvement of the community in all project-related planning, training, choice
of facilities and services, cofinancing, design and construction, SHBC, and O&M. Women will
be adequately represented on the CITs.
The CITs will be supported by CFTs working at subdistrict and village level. CFTs with
expertise in community mobilization, rural water supply and sanitation engineering, and SHBC
and training, will be recruited individually. CFTs will be mobilized after receiving intensive
training. Approximately 72 CFTs will be hired in a phased manner to provide support to the
selected 6 districts.
E.

Staffing Requirements

The consultant services for the West Kalimantan RST are estimated to require: (i) 72
person-months for the PST in administration, finance and monitoring, water and sanitation and
water quality, and institutional capacity strengthening and training; (ii) 432 person-months for
the six DSTs in community mobilization and equity, sanitation and hygiene behavioral change,
and water sanitation engineering and quality control; and (iii) 1584 person-months for the
CFTs in community mobilization, sanitation and hygiene behavioral change and training, and
water sanitation engineering and quality control (see Table 5.5 for details).

Table 5.5: West Kalimantan Regional Support Team Consultants

No.

Consultant Level and Position

I
1
2
3
II
1
2
3
III
1
2
3

Indicative Inputs
(person-months)
Per Person
Total

Provincial Support Team (24 months)

Administration, Finance and Monitoring (TL)
Water, Sanitation and Water Quality
Institutional Capacity Strengthening and Training

24
24
24

1x24 = 24
1x24 = 24
1x24 = 24
Sub Total = 72

District Support Teams ( 6 Districts, 24 months)

Community Mobilization and Equity
Water Sanitation Engineering and Quality Control
SHBC and Training

24
24
24

6x24= 144
6x24= 144
6x24= 144
Sub Total = 432

Community Facilitator Teams ( 4 teams/district,

22 months)
Community Mobilization and Equity
Water Sanitation Engineering and Quality Control
SHBC and Training

22
22
22

24x22 = 528
24x22 = 528
24x22 = 528
Sub Total = 1584
TOTAL

F.

= 2.088

Term of Reference for Consultant

Individual consultant TORs are outlined in the sections below.

F.1.

Provincial Support Team

a. Administration, Finance and Monitoring Consultant (AFM)

The AFM Consultant will work closely with the MIS/M&E specialists at national level in
designing and implementing the impact and sustainability monitoring system at provincial level
and below. He/she will take primary responsibility for all data collection and analysis related to
the status of all project activities at these levels. In particular, the consultant will:

Ensure that all data collection, processing and report production at provincial,
district and village levels meet quality requirements and timelines.
Ensure that data and reports from districts and villages are aggregated and
synthesized at provincial level and transmitted to the national level MIS/ M&E
specialist.
Together with district process monitoring consultants, organize training of district
staff and community facilitators in all aspects of impact and sustainability
monitoring.
Travel regularly to districts participating in the Project, and together with district
level consultants discuss their information needs and explain the purpose of the
system, and give a general description of the kind of physical, financial,
institutional, impact and sustainability data that needs to be collected and analyzed
to properly monitor project progress.
Provide local knowledge and insights to help develop a strong focus on impact and
sustainability measurement in all monitoring activities.

Develop, in conjunction with national, district and village level MIS/ M&E staff a list
of important progress indicators to be monitored at the community level. This will
include events such as the formal selection of a village, establishment of the CIT,
community training activities, completion and approval of the CAP, completion and
approval of the DED, status of cash and in-kind contributions, release of grant
funds for construction, initiation of WSS construction, completion of construction,
initiation of school health program, etc., and impact and sustainability indicators.
Work with the MIS/M&E Specialist and the Accounting and Auditing Specialist to
develop the detailed description (including all indicators to be monitored at all
levels) of the projects MIS and M&E procedures at provincial levels and below.
Describe how, when and by whom this data will be collected and processed. Justify
the need for this information by describing why it is necessary, and what it will be
used for. In the interest of cost-effectiveness and utility, any data not required for a
specific and clearly defined purpose should not be collected in the first place.
Plan, together with district level consultants, the training of community facilitators in
the MIS/M&E systems to be applied at village/community level, and assist
provincial and district level government agency staff in the implementation of the
system.
With the MIS/M&E Specialist, train office staff at provincial and district levels in the
use of the computer programs developed for the MIS/M&E systems.
Act as the RST team leader, and report to the CST.

The AFM Consultant will be a domestic expert with a sarjana degree (equivalent to
bachelor degree) business management, IT or related field, and at least 7 years experience in
developing MIS and task and impact monitoring and evaluation systems and procedures for
development projects with multiple levels of project implementation, including experience in
planning, implementation and monitoring of multilateral or bilateral funded development
projects. Good capability in both writing and speaking the English language are required.
Good community interaction skills are important, as are organizational, presentational (for
seminars/workshops) and report writing skills.
b. Water, Sanitation and Water Quality Engineer (WSWQE)
The WSWQE will: (i) assist DSTs and CFTs to apply project technical guidelines and on
informed choice of rural water supply and sanitation (RWSS) facilities; (ii) assist with the
application of quality assurance and quality control procedures; (iii) carry out periodic
monitoring and evaluation of schemes under implementation, and other related technical
matters; (iv) review and comment on DPMU budget proposals during each budget cycle; (v)
provide assistance to the DPMUs in conducting technical project orientation and district based
training related to water and sanitation; (vi) assist with unit cost studies that will take place
periodically throughout the Project; (vii) regularly and frequently make monitoring and
supervision trips to project districts and communities to assess the status of physical project
implementation, and hold consultations with communities to ascertain their impressions of,
and suggestions for improving, project technical support and training, and the quality of CFT
support at the community level, and any associated training needs to upgrade CFT capacity
and capability; and (viii) arrange for chemical, physical and bacteriological analyses of water
samples, and assist the International RWSSE and WQMT Specialist to advise on appropriate
technologies for affordable treatment of surface and shallow ground water, particularly for peat
swamp areas.
The WSWQE should be a domestic expert with a sarjana degree (equivalent to
bachelor degree) in water supply engineering or related field, with at least 7 years related
project experience in Indonesia, including relevant experience in rural water supply, water
treatment and sanitation infrastructure development. He/she should have demonstrated ability
to work congenially and productively with consultants, counterparts, and other project

stakeholders in a team context. He/she must be fluent in English and Indonesian, both written
and spoken.
c. Institutional Capacity Strengthening/Training Specialist (ICST)
The ICST Specialist will work closely with MOH counterpart staff, the CST Capacity
Building/Training Consultant, local government agencies and consultants at the national,
provincial and district levels and community level organizations to coordinate the Projects
extensive training and capacity building program, and be responsible for the following tasks:
(i) provide consulting assistance to the processes of introduction of quality management (QM)
in the districts (facilitating the setting-up of steering committees, facilitating self-assessments,
support the formulation of change projects, giving advisory assistance to the process
managers all along the process, etc.) ; (ii) facilitating horizontal learning and benchmarking in
the participating districts of the province; (iii) organize the quality contest among the districts
of the province that leads to the award of scholarships; (iv) feed-back the experience from the
change processes (introduction of QM) in the districts to the national level.
The ICST Specialist should be a domestic expert with a sarjana degree (equivalent to
bachelor degree) in education or related field, with at least 7 years related project experience
in Indonesia, including relevant experience in training and human resources development
applying participatory methods. He/she should have demonstrated ability to work congenially
and productively with consultants, counterparts, and other project stakeholders in a team
context. He/she must be fluent in English and Indonesian, both written and spoken.
F.2.

District Support Consultants

a. Community Mobilization and Equity Specialists (CME)

The CMEs at district level will be responsible for ensuring effective efforts by facilitator
teams in raising awareness levels among community about sanitation, and hygiene. local
poverty, community development efforts, and goals and objectives of CWSHP, empowering
local target communities to organize themselves in an inclusive, transparent, and accountable
manner, assisting community groups in conducting community self-survey and community
development planning, and maximizing target community participation in CWSHP efforts.
Specific tasks include:

Ensure effective community self-organization, including both CIT as a community

forum which plans and implements the project activities, as well as community
groups as recipients and beneficiaries of the Project.
Effectively socialize the goals, objectives, and mechanisms of the Project to the
target communities in the assigned work area, so that communities understand
that all levels of the community may and should participate in project activities and
in efforts to alleviate poverty.
Facilitate community groups to increase their capability to effectively identify
community needs through MPA/PHAST method, formulate ways to address these
needs, and implement a community action plan (CAP), while supervising and
monitoring the activities.
Ensure active participation of all local community members, including women, all
levels of local government (village, sub district, district), as well as all stakeholders
(entrepreneurs, informal leaders, NGOs, universities) in the effort to empower
communities to change sanitation and hygiene behavior and alleviate poverty.
Condition the target communities, existing community groups, particularly focusing
on women, together with local government, of the presence of the Project and how
it can be utilized for them.

Provide technical and managerial assistance to all organizations and actors

participating in the implementation of the project in the assigned work area.
Ensure effective monitoring of project activities, as well as social control of CITs by
the community, through training, facilitation, and guidance to the community, local
government, and project stakeholders.
Ensure the sustainability of the results of the project by the community and the
CITs by providing effective and efficient facilitation to the community and all
stakeholders prior to project completion.
Manage facilitator teams, including training, supervision, performance evaluation,
and replacement of non-performing facilitators.
Ensure cohesion of well-functioning facilitator teams.
Coordinate facilitator teams, facilitating knowledge-sharing among all teams.
Conduct regular meetings with district support team consultants and facilitator
teams.
Monitor and supervise work tasks of facilitator teams to ensure implementation of
community mobilization activities as per guidelines.
Provide technical assistance and support to all facilitator teams as necessary.
Ensure that all requirements of use of all village grants to CITs are met.
Facilitate the formulation of CIT forums in each district, and/or strengthen the role
and function of existing forums.
In accordance with national project socialization strategy, organize and implement
specific socialization activities as required.
Prepare local content for socialization materials in accordance with CWSHP
guidelines and directives.
Analyze socialization effectiveness and propose improvements as necessary to
ensure achievement of awareness targets.
Identify and implement additional socialization activities required (subject to CPMU
approval).
Participate fully in all project socialization workshops organized by the CPMU as
required.
Conduct CWSHP dissemination and orientation to all potential stakeholders, so
that not only the local community and local government, but other stakeholders are
aware and understand the goals and objectives, approach and methodology of
CWSHP.
Assist the CST Gender Specialist in the implementation, monitoring, and
supervision of district GAPs.

Required conditions are as follows:

Minimum S-l degree with at least 5 years relevant experience in community

development and poverty alleviation.
Possess understanding and knowledge, as well as experience with planning and
developing poverty alleviation programs working with communities, local
governments, and other stakeholders through MPA/PHAST method.
Possess understanding and knowledge, as well as experience with planning and
developing media information for socialization campaigns directed at communities,
local governments, and stakeholders.
Possess general knowledge of socialization strategy and development of information
systems.
Possess general knowledge of gender issues in the context of water supply,
sanitation and hygiene.
Demonstrated ability to work congenially and productively with consultants and
counterparts in a team context.

Good capability in both writing and speaking the English language.

b. Water, Sanitation Engineering and Quality Control Specialists (WSEQC)

The WSEQC specialists will: (i) liaise with the CST RWSS engineers and PST water,
sanitation and water quality engineers on all related technical matters and problems; (ii) assist
CFTs to apply project technical guidelines on informed choice of RWSS facilities; (iii) assist
with the application of quality assurance and quality control procedures; (iv) carry out periodic
monitoring and evaluation of schemes under implementation, and other related technical
matters; (v) review and comment on DPMU budget proposals during each budget cycle; (vi)
provide assistance to the DPMU in conducting technical project orientation and district based
training related to water and sanitation; (vii) assist with unit cost studies that will take place
periodically throughout the Project; (vii) regularly and frequently make monitoring and
supervision trips to communities to assess the status of physical project implementation, and
hold consultations with communities to ascertain their impressions of, and suggestions for
improving, project technical support and training, and the quality of CFT support at the
community level, and any associated training needs to upgrade CFT capacity and capability;
and (viii) take raw water samples for chemical, physical and bacteriological analyses, and
assist the International RWSSE and WQMT Specialist and PST WSWQ engineer to advise
on appropriate technologies for affordable treatment of surface and shallow ground water,
particularly for peat swamp areas.
The WSEQC specialists should be domestic experts with a sarjana degree (equivalent
to bachelor degree) in water supply engineering or related field, with at least 5 years related
project experience in Indonesia, including relevant experience in rural water supply, water
treatment and sanitation infrastructure development through community participation. They
should have demonstrated ability to work congenially and productively with consultants,
counterparts, and other project stakeholders in a team context, and have good capability in
both writing and speaking the English language.
c.

Sanitation and Hygiene Behavioral Change Specialists (SHBC)

SHBC specialists will be hired in each participating district. Their tasks will cover both
hygiene/health promotion and SHBC training. They will work closely with the National SHBC
Specialist to define an appropriate package of IEC materials and activities suitable for local
conditions, and to print/prepare/acquire various training materials and modules. Two important
programs will require their constant inputs and monitoring efforts, these being: (i) the school
health program where teachers and primary school students will be trained in SHBC and
encouraged to implement a wide variety of activities; and (ii) the training and support being
given to several womens groups in local communities to initiate village-level programs and
activities in SHBC. Other community groups will also be given workshops and training,
including men and youths, but the main focus will turn on the success of the schools program
and womens groups activities. This will require the district SHBC specialists working closely
with the local primary school teachers and womens groups, and providing guidance and
support to the CFTs. In some districts, local or national NGOs may be hired to assist in some
of the training, as well as staff from the Departments of Education and Health.
The SHBC specialists should be domestic experts with a sarjana degree (equivalent to
bachelor degree) in public health or related field, with at least 5 years related project
experience in rural health and hygiene, and demonstrated ability to work congenially and
productively with consultants, counterparts, and other project stakeholders in a team context,
and have good capability in both writing and speaking the English language.

F.3.

Community Facilitators
a.

Scope of Work

Teams of facilitators, consisting of 1 senior facilitator, and 2 field facilitators, will be

recruited, trained and deployed by the respective District Support Team (DST) consultants, for
every 3-5 target villages/CFT/year. Facilitators, as the primary interface of the Project with the
community, will: (i) conduct project socialization, (ii) assist in community participatory rapid
appraisal of hygiene, sanitation, and water problems and solutions, (iii) assist in Community
Implementation Team (CIT) formation, (iv) assist communities and CIT prepare the
Community Water Supply, Hygiene and Sanitation Action Plan (CAP), (v) monitor
implementation progress, reporting monthly in the project performance monitoring system, for
each of their assigned villages.
Facilitators will have three specializations: (i) water supply and sanitation engineering,
(ii) health and hygiene promotion, and (iii) community mobilization. Facilitators will be under
the direction and supervision of the senior coordinating facilitator, who in turn is directly
responsible to the district coordinator assigned by the DST.
Minimum qualifications are:

minimum S-1 degree,

experience, preferably in the fields of community development, health, or
engineering;
basic understanding and experience with computers for reporting purposes;
willing to reside in an appropriate location with ready access to assigned target sub
district/village;
demonstrated ability to work congenially and productively with other facilitators in a
team context, as well as local government officials, consultants, and village
leaders;
at least one CFT member must be a woman.
Available drive license C for motor bike.
b.

Community Facilitators for Community Mobilization and Equity

(CF/CME)

The Community Facilitator for Community Mobilization and Equity (CF/CME) is

responsible to promote the establishment and empowerment of community institutions and
members in order to carry out project activities more effectively and efficiently. He/she will
promote, oversee and support community level water supply, health and sanitation activities.
The CF/CME will work in close collaboration with the CIT, and its three subunits (technical,
financial/administrative, and health/sanitation). The specific activities of the CF/CME include:

Facilitate and assist the local communities to establish the CIT according to project
criteria, as a vehicle to plan and carry out the development of their Community Action
Plan.
Participate in MPA/PHAST sessions, involving groups of women and men in the
community, taking special care to insure full participation of the poorest sectors of the
community, and any disadvantaged and less vocal groups.
Work together with the other two CFT members to help the communities develop the
institutional framework, capacity and capability to successfully complete the CAP and
effectively implement the WSS system planning and construction, as well as the
community and school health programs.

Ensure that the concerns of all stakeholders as well as those disengaged or fringe
groups are represented in the development, public review and finalization of the
Community Action Plan. Provide appropriate support and guidance to CITs to develop
the CAPs.
Use participatory techniques to raise the knowledge and understanding about
community development, the necessity of co-financing project activities, and the
mobilization of community cash and local materials in the community. Regularly
remind the communities that funds will not be released and construction cannot start
until the agreed upon mobilization of community resources is complete, and then only
if the CITs continue to work with equitable representation of both men and women, and
poor and non-poor.
During the period immediately preceding construction, help the community to organize
and mobilize the required labor force needed to carry out construction in a timely and
effective manner.
Work with the CF/WSS Engineer to assist communities to properly organize
themselves and their material resources during the entire process of construction, and
provide training in non-technical aspects of O&M and financial management (including
setting and collecting water tariffs, bookkeeping, identifying future training needs,
participatory methods of decision-making related to future decisions about WSS facility
expansion planning, etc.), and the need for maintaining gender balance and equity in
decision making and management of WSS and health services.
Work with the CIT to establish policies and procedures for electing new members,
O&M, financial management, expansion planning, resolution of water disputes, and for
periodically updating their plans for the use of any remaining block grant funds.
Assist the DPMU and DST to gather lessons learned related to the community
development process, and make recommendations for improving project policies,
procedures and regulations related to establishing and empowering community-based
institutions that are gender balanced and equity based, so that all community
members have a voice and choice in establishing services, and equal opportunity to
access WSS/health services co-financed by the Project.

The CF/CME will also specialize in implementing the monitoring system at the village/
community level, and work closely with the PST Administration, Finance and Monitoring
Consultant in designing and implementing the impact and sustainability monitoring system at
village/community level. The facilitator will take primary responsibility for all data collection and
analysis related to the status of all project activities at village/community level. In particular,
the facilitator will:

Ensure that all data collection, processing and report production at village/
community level meets quality requirements and timelines.
Ensure that data and reports from villages are transmitted to the district level.
Meet with CITs to discuss their information needs, and to explain the purpose of
the system, and give a general description of the kind of physical, financial,
institutional, impact and sustainability data that needs to be collected and analyzed
to properly monitor project progress.
Assist in developing a list of important progress indicators to be monitored at the
community level. This will include events such as the formal selection of a village,
establishment of the CIT, community training activities, completion and approval of
the CAP, completion and approval of the DED, status of cash and in-kind
contributions, release of grant funds for construction, initiation of WSS
construction, completion of construction, initiation of school health program, etc.
and impact and sustainability indicators.
Organize training of village/ community level personnel in all aspects of impact and
sustainability monitoring based on village/ community reporting systems.

Assist villages to produce quarterly reports to show the progress and impact of
project interventions, focusing on impacts and sustainability and to raise issues for
discussion and resolution at quarterly meetings.
c.
Community Facilitators for Water Supply, Sanitation and Quality Control

The CF/WSS engineers are responsible for helping communities to choose, plan, build,
operate, maintain and repair improved WSS facilities that will be co-financed by the Project 3.
A very important focus of this work is helping communities to develop the technical and
management skills they will need to successfully carry out those tasks. They will promote,
oversee and support community water supply, health and sanitation activities, and work in
close collaboration with the local CIT, especially the Technical Unit. They will have the
following responsibilities:
Work closely with the local communities, especially the Community Implementation Team,
to carry out an initial Rapid Technical Assessment (RTA) of locally available water
resources that could be used in an improved water system, and an assessment of existing
WSS facilities in the community.
With the other CFT members, participate in PHAST sessions with villagers (particularly
those identified as local technical resources by the community) to help the community
identify and solve their water and sanitation related problems, using participatory
techniques to raise the knowledge and understanding about the critical linkages between
improved water supply, and hygiene and sanitation behavior.
Based on the RTA findings, develop a set of feasible technology options, estimate the cost
of each, participate in the presentation of RTA results to communities, and assist them to
choose the option the best fits their circumstances (e.g., water demand, desired level of
service, and ability to pay for construction and subsequent O&M).
Develop the preliminary design for water supply and minimum required public sanitation
facilities in schools, initial environmental evaluation, construction cost estimates and initial
tariff estimates, and discuss the results with the community.
After incorporating modifications desired by the community, present the final detailed
engineering designs, costs and proposed water tariff rates to the CITs, so they fully
understand the financial and other implications of their commitment to participate in the
Project.
Ensure that concerns of all stakeholders as well as those disengaged or fringe groups are
represented in the development, public review and finalization of the Community Action
Plan. Provide appropriate support and guidance to CITs to develop the CAPs.
Assure that activities proposed as part of the CAP to support health and sanitation meet
the criteria and are aimed at reducing the incidence of water borne disease. Review all
CAP activities relating to WSS technical and management issues.
Make sure that the CAP is submitted to the DPMU for review and approval, and help the
community respond to any DPMU requests for clarification in a timely fashion to expedite
the CAP approval process and eventual disbursement of block grant funds to the
communitys project bank account.
Assist the community to tender contracts for non-local materials and equipment (and civil
works, if required) using accepted project procurement procedures to insure that no
irregularities occur, so that block grant funds are expeditiously disbursed as they are
needed to finance ongoing project activities.
Provide technical training to community members in reading simple engineering drawings,
understanding technical design limitations, etc., including specialized technical training to
CIT staff and community members at large in the interpretation of engineering drawings,
and other technical training as necessary.
3

In the first year of project implementation, the CFTs would require considerable assistance and supervision in
carrying out their responsibilities. This will be provided by the DST engineer and community health specialist.

 When materials and equipment (and civil works contractors, if required) are in place and
ready to begin construction, help CITs supervise construction, and orient them in methods
for verifying the quantity and quality of work performed
With CITs, review any proposed design changes that may have significant performance or
cost implications, maintaining quality control during all phases of construction, and building
CIT capacity and capability to do the same throughout the process.
Work with local skilled laborers and provide training for building school (and other public)
latrines and drainage facilities as specified in the approved CAP, and monitor all sanitation
infrastructure development activities funded under the special block grants, to assure that
they are properly implemented.
d.

Community Facilitators for Health and Hygiene

The community facilitators for health and hygiene (CF/Health) are responsible for
promoting health and hygiene, as well as sanitation in the community and schools, and for
coordinating critical inputs to improve sanitation and hygiene behavior. A very important focus
of this work is coordinating resources and inputs for hygiene and sanitation
promotion/campaigns, training, and monitoring. They will promote, oversee and support
community level health and sanitation activities, including the school health program. The
CF/Health will work in close collaboration with the local health center staff, especially the
sanitation worker and village midwife, the local schoolteachers, local womens groups who will
be trained to conduct hygiene and sanitation promotional campaigns in their villages, and the
Community Implementation Team (CIT). The specific activities of the CFs/Health include:

Facilitate and assist the local communities, especially the Community Implementation
Team, and the CITs sub-committee which focuses on health, hygiene and sanitation
behavioral change, to plan, implement and monitor a program to improve health and
sanitation in the community.
Conduct PHAST training workshops and sessions with groups of women (and men
and youth) in project communities, in collaboration with locally resident school teachers,
health workers, sanitation workers, village midwives, and others who are identified as local
resources for SHBC by the community.
Facilitate the process of assessment, analysis and action planning by community
groups through the PHAST steps, leading to the preparation of a CAP. Work with the subcommittee and affiliated women leaders to implement that plan.
Ensure that the concerns of all stakeholders as well as those disengaged or fringe
groups are represented in the development, public review and finalization of the
Community Action Plan. Provide appropriate support and guidance to the CIT to develop
their CAP.
Assure that activities proposed as part of the CAP to support health, hygiene, and
sanitation meet the selection criteria and are aimed at reducing the incidence of water
borne disease. Review all CAP activities relating to health, hygiene and sanitation.
Monitor the activities funded under the special block grants to assure that they are
being properly implemented.
Support the hand washing initiative and use of soap; support good practices in water
treatment and water storage.
Provide appropriate support and assistance to the local school teacher with the
implementation of the school health program, including water quality monitoring, fecal
contamination tests, worm infestation prevention activities and other outreach activities.
Provide appropriate support and assistance to the local health team, including the
sanitation worker, village midwife and other local health resources for community health
and sanitation activities.
Monitor the effectiveness of school and community health and sanitation activities
through routine monitoring systems, conducting of rapid surveys for water borne disease

activities, and conducting focus groups with members of the community as well as
teachers, sanitation workers, village midwives and voluntary health workers.

Work closely with the local health center and local school programs to promote
improved health and sanitation behavior.

Work closely with local womens groups to promote and raise the awareness of
mothers with young children and infants in safe practices to reduce diarrhea and other
water-borne diseases among their high risk offspring.
G.

Reporting Requirement

All written reports will be in English and Bahasa Indonesia. Paragraphs are to be
numbered for ease of reference.
Inception report to be submitted within 3 weeks after the mobilization. The inception
report to be subject to discussion with the CPMU, Provincial Project Secretariat and DPMU to
establish an agreed work program.
Final Report to be submitted at the at least after 2 weeks the completion of services
period. The final report will review project implementation generally, target achievements,
lesson learned on critical issues and provide recommendation related to the technical aspects
of the project.
1.

Provincial Support Team

Standardized monthly reports in executive summary format will be submitted to the

Provincial Project Secretariat/Pejabat Pembuat Komitmen (PPK) within 10 days after end of
the reporting month (monthly reports are not required for the month of quarterly reports). The
reports are to describe the administrative/financial status, progress of technical work to date,
work planning for the next month(s), and any issues requiring discussion/resolution.
Distribution of the reports: 2 hard copies to the CPMU and electronic copy, and 5 hard copies
to the provincial coordinating committee/Provincial Project Secretariat (PPS)/PPK.
Standardized quarterly reports will be submitted within 10 days after end of the
reporting quarter. The reports are to describe the implementation progress during the quarter,
outstanding activities to be completed within the timeframe, problems encountered and
resolution proposed, and administrative/financial status. Distribution of the reports: 2 hard
copies to the CPMU plus electronic copy, and 5 hard copies to the provincial coordinating
committee/ Provincial Project Secretariat/PPK.
Contribution to annual reports and the draft final report as required/ directed by the
CST.
2.

District Support Teams

Standardized monthly reports in executive summary format will be submitted to the

PST within 6 days after end of the reporting month (monthly reports are not required for the
month of quarterly reports). The reports are to describe the administrative/financial status,
progress of technical work to date, work planning for the next month(s), and any issues
requiring discussion/resolution. Distribution of the reports: 2 hard copies to the PST/PPS and
electronic copy, and 5 hard copies to the DPMU.
Standardized quarterly reports will be submitted within 6 days after end of the reporting
quarter. The reports are to describe the implementation progress during the quarter,
outstanding activities to be completed within the timeframe, problems encountered and
resolution proposed, and administrative/financial status. Distribution of the reports: 2 hard

copies to the PST/PPS and electronic copy, and 5 hard copies to the DPMU.
Contribution to annual reports and the draft final report as required/ directed by the
CST/PST.
3.

Community Facilitator Teams

Standardized monthly reports in executive summary format will be submitted to the

DST (2 hard copies and electronic copy) within 3 days after end of the reporting month
(monthly reports are not required for the month of quarterly reports). The reports are to
describe the progress of technical work to date, work planning for the next month(s), and any
issues requiring discussion/resolution.
Standardized quarterly reports will be submitted to the DST (2 hard copies and
electronic copy) within 3 days after end of the reporting quarter. The reports are to describe
the implementation progress during the quarter, outstanding activities to be completed within
the timeframe, and problems encountered and resolution proposed.
4.

Project Data

All project data generated in the process of undertaking this assignment is the property
of the Government of Indonesia, and the RST consultants are responsible for the proper and
accurate preparation, utilization, maintenance and storage in the project MIS data base.
Data, Services and Facilities to be provided to the Consultant.
The respective local governments will provide appropriate office space for the PST and
DST consultants (air-conditioned if possible), including desks and chairs, a meeting table,
shelves/cabinets, and partitioning. The provincial governments will provide at least two
dedicated external telephone lines for the project office, and the district governments will
provide at least one dedicated external telephone line for the project offices. The cost of
electricity for the project office will be borne by the local governments.
To the extent possible, project launching and orientation workshops will be conducted
in venues provided by participating provincial and district governments.
The local governments will provide all existing reports, documents, data, maps, etc,
relating to the Project in their areas of jurisdiction.