Candidates Name: Daniesha Byfield

Candidates Number:
Centre Number: 1000121
Names of School: Titchfield High School
Territory: Jamaica
Teachers Name: Mrs. Edwards walker
Title: An investigation into how records are stored in Sales, Marketing and customer service
Department at the R.A.P Communication Limited, 1 Harbour Street, Port Antonio, Portland,
Jamaica.

Table of Content
Content

pages

Introduction

Title of Project ....................................................................... 1

Aims of Project ...................................................................... 2

Function.................................................................................. 3

Letter of Correspondence ...................................................... 4

Methodology .......................................................................... 5

Interview Schedule ..............................................................6

Schedule of activities.............................................................. 7

Regulation and policies governing the firm.............................8

Bibliography...........................................................................12

Questionnaire..........................................................................13-15

Report ....................................................................................10-11

Introduction

This school based Assessment has detailed information on how records are stored in Sales,
Marketing, and customer service Department at the R.A.P Communication Limited. It shows
the type of document and equipment used the department of which the investigation is done
on. The SBA also gives information how the method of maintaining files, and how inactive
files are dealt with.