Rob Jenkins

H O T E L M A N A G E M E N T

work experience profile

Phone (703)432-6150
Salamander Resort and Spa- 2016-2017
Guest Services Supervisor Email jenki2rj@dukes.jmu.edu
Supervise bellmen, valet, and front desk agents. Website robjenkins.weebly.com
Resolve guest complaints and dilemmas. Attend
Address Harrisonburg, Virginia
manager meetings and event resume meetings.
Create schedule for bellmen and valet staff. Train
staff members on meeting Forbes standards.

2015-2016
Salamander Resort and Spa- Awards Summer 2013
Housekeeping Management Total sales revenue leader
Intern
Supervise housekeepers, assign housekeeper
Winter 2012
rooms and tasks, conduct daily inspections, resolve Most Improved Weedman Award
guest dilemmas, monitor supplies, open and close
the house.

Aramark- Extern
2015
Implement food safety and sanitation, food prep, education
and compost weight recording.
BS in Hospitality Management, 2013-2017
Minor in Business
Weedman Lawncare- Marketing 2010-2013 James Madison University
Supervisor
Traveling door-to-door salesman, promoted to
manager of sales team. Inside sales duties include
skills
lead generation, telemarketing, and client follow Interpersonal skills Draping/Ruching
up. Front desk administrator duties include fleet Trend Forecasting Knitwear
tracking and customer service. Textile Design Flat Patternmaking
Technical Design Construction