Nora Butts-Bonds

3152 Gerrard Avenue

Indianapolis, IN 46224
(317) 328-9216 E-mail norabonds@att.net

Fifteen years experience in providing administrative support for social

Profile services organizations. Detailed professional in customer service and data
entry with multitask capabilities

Experience Data Entry

Volt Workforce Solution Indianapolis IN
Stericycle 12/2009-12/2009

 Analyzing Details on Prescription Products

 Counting
 Packaging

Data Entry
Community Action Center Indianapolis IN
09/2009-12/2009
 Customer Service
 Collected Information
 Input Verification

Distributor
Spherion Industrial Services Indianapolis IN
Personix 09/2008-01/2009

 Collated and packaged Paper Products

 Machine Operator
 Input Data
 Cherry Picker
 Distributed Items to Departments

Eligibility Specialist
Affiliated Computer Services (ACS) Indianapolis IN
3/2007-1/2008
 Administered welfare programs
 Developed and reviewed service plans in consultation with clients, and
performed follow-ups assessing the quantity and quality of services
provided
 Referred clients to community resources for services such as job
placement, debt counseling, legal aid, housing, medical treatment, or
financial assistance, and provide concrete information, such as where
to go and how to apply
 Conducted interviews obtain and input required data verification for Public
Assistant Services
 Public Assistant Case Worker
Marion County Division of Family and Resources Indianapolis IN
8/2000-3/2007
 Determined clients' eligibility for financial assistance
 Interviewed clients individually, in families, or in groups, assessing their
situations, capabilities, and problems, to determine what services are
required to meet their needs
 Referred clients to community resources for services such as job
placement, debt counseling, legal aid, housing, medical treatment, or
financial assistance, and provide concrete information, such as where to
go and how to apply
 Maintained case history records and prepare reports

Secretary IV
Marion County Division of Family And Children Indianapolis IN
3/2000-8/2000
 Addressed envelopes or prepare envelope labels, using typewriter or
computer
 Performed other clerical duties such as answering telephone, sorting and
distributing mail, running errands or sending faxes
 Collated pages of reports and other documents prepared
 Typed correspondence and other written material from rough drafts,
corrected copies, using computer, word processor

Ivy Tech Community College Indianapolis IN

Education Associates of Applied Science in Human Services
Courses Taken and Completed

Davenport College South Bend IN

Certificate In Accounting and Data Processing

Reference Upon Request