Lesson 4 Teacher Revised

Languages Discipline, Hong Kong Institute of Vocational Education
Lesson 4: Basic Meeting Skills (2)
Learning Objectives:
By the end of this lesson, you should be able to:

distinguish a formal meeting from an informal one;
understand the role of the Chairperson and learn about the use of language
appropriate to the role; and
demonstrate language skills for opening, managing and closing a meeting.
Task 1 Warm up activity [Track 1]

Meetings, be they formal or informal, are important in the workplace even
though some people regard them as an unnecessary routine. Listen to an
audio clip about the flexible meeting arrangements that five companies
adopted to break some conventions of formal meetings. Try to match the names of the
companies and their meeting solutions in the table below.
Company Solution
1. St. Lukes __C__ A. All management staff take turns to chair meetings,
regardless of their rank.
2. Another. Com __E__ B. Sitting in their work station, people key in their
views when an agenda appears on their computer
screen.
3. Michaelides and __D__ C. Meeting anywhere but not in a meeting room
Bednash
4. Xerox __A__ D. All staff sit around one enormous central table
Corporation
5. Federal Express __B__ E. Meeting in a beautiful park area
Adapted from Clarke, S., Powell, M., Sharma, P. (2010). In Company: Upper Intermediate, 2nd ed. Oxford: Macmillan Publishers Limited., 43
Lesson 4 Page 1 of 22
LAN3100 E&C: Workplace Interaction (IT)
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Source of picture: http://www.maniactive.com/states/2007/08/bag-boring-brainstorming-meetings.html
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Task 2 Opening a meeting [Track 2]

Task 2a
You are the new personal assistant to Mr William Timberlake, General Manager of Net
Space Publishing. Your boss has asked you to listen to the recordings of some previous
meetings to familiarize yourself with the company. Look at the agenda below and then
listen to the beginning of the corresponding meeting. Fill in the missing information in
the script that follows.
Date : Thursday, 5 May 2011

Time : 16:00 18:30
Venue: Meeting Room C
Agenda
Apologies for absence
Minutes of last meeting
Matters arising
Flexible working hours
New appraisal system
AOB
William: Okay, is everybody here? Lets start our meeting. First of all, Id like to
welcome you all to the meeting. Ive received an apology for absence from
Mr Ledger. He is in a conference today. As you know, the purpose of this
meeting is to discuss the issues about flexible working hours and the new
appraisal system. You should all have a copy of the agenda by email. You can
see from the agenda that we have a lot of items to get through. The meeting
should take about one hour. Lets try and finish by 5pm. John has agreed to take
the minutes. Have you all read the minutes of the last meeting? Any
amendments? If no, I assume we all agree that they are correct. Are there
any matters arising that we need to discuss?
Peter: Yes. In the last meeting I mentioned that I would collect information about
flexible working hours er Im going to report the details later in the
meeting.
William: Excellent. Then we can make a decision today. Peter is going to tell us the
options we have. So Peter, would you like to start?
Peter: I am not in favour of flexible working hours because it will cause chaos in
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office operations.
Task 2b Routine for opening a meeting [Track 2]
Listen to the recording again. Indicate the steps for opening a formal meeting
by numbering them from 1-8 in the brackets provided.
Beginning discussion of the key Confirming minutes of last Explaining the purpose(s) of
issues ( 8 ) meeting ( 4) the meeting ( 6)
Opening the meeting and Referring to the agenda ( 7 ) Welcoming participants ( 2 )

bringing everyone to order ( 1 )
Apologies for absence ( 3 ) Matters arising ( 5 )
Task 2c Language for opening a meeting

You have learnt the following expressions in previous lessons. Which expressions can be
used to open a meeting? Match the appropriate expressions with the functions below.
Discuss with your partner what other expressions could be used.
G. The purpose of todays meeting is to

A. Thanks for coming. I think we can start
H. I couldnt agree with you more.
now.
I. I think weve covered everything on the
B. Youre absolutely right.
agenda
C. In my opinion, we should
J. To sum up, weve decided to
D. I think we can close the meeting now.
K. Hugo, would you like to say something
Thank you everybody.
about this?
E. Lets move on to the next agenda item.
F. In my view, this is rather L. Has everyone received a copy of the
agenda?
1. Welcoming participants : (A)

Welcome everyone.
I really appreciate you all for attending today.
2. Stating the purpose(s) of the meeting: (G)
We are going to discuss
The main objective of our meeting today is to
3. Checking if participants have a copy of agenda: (L)
Have you all got a copy of the agenda?
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4. Inviting an opinion: (K)

I would like to hear your opinions.
Whats your position on this?
5. Expressing an opinion: (C/F)
As far as Im concerned
I reckon / believe
(Accept any sensible answers)
Task 2d Practise opening a formal meeting

Below are meeting agendas from the Net Space Publishing. What would you say to start
each of the meetings? In groups of 4, take turns to practise opening a meeting using
one of the agendas. Listen carefully to your classmates opening and fill in the peer
evaluation form provided. Select the best speaker in your group.
Speaker 1
- Welcome participants
Date : Thursday, 22 Dec 20--
- Explain the purpose(s) of the
Time : 14:00 16:30 meeting
Venue: Crystal Room - Invite opinions
All other speakers
Agenda Respond freely in an appropriate
Matters arising and timely manner
Benefits of e-book to students
AOB
Speaker 2
- Explain the purpose(s) of
the meeting
- State your own opinions
- Invite opinions
Date : Friday, 27 Jan 20-- All other speakers
Time : 9:30 11:00 Respond freely in an
Venue: Multi-purpose Room appropriate and timely
manner
Agenda
Matters arising
Strategies to promote e-books to secondary schools
AOB
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Speaker 3
- Explain purpose(s) of the
Date : Wednesday, 7 Mar 20-- meeting
Time : 15:00 17:30 - Refer to the agenda
Venue: Function Room B - State your own opinions
- Invite opinions
All other speakers
Agenda Respond freely in an
appropriate and timely
Matters arising manner
Ways to improve e-book products of the company
AOB
Speaker 4
- Explain purpose(s) of the
Date : Monday, 21 May 20-- meeting
- Refer to the agenda
Time : 10:00 12:30
- State your own opinions
Venue: Meeting Room A - Invite opinions
All other speakers
Agenda Respond freely in an
appropriate and timely manner
Matters arising
Preparation for a poster design competition to promote e-
books
AOB
Peer Evaluation Form
Speaker A Speaker B Speaker C Speaker D

___________ ___________ ___________ ___________
Content

Fluency

Manner

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Comments
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Task 3 Managing a meeting [Track 3]

Interaction among participants in a meeting is crucial for effective discussion and good
understanding of the issues under consideration. As participants are likely to have
different views and concerns, due to their responsibilities and previous experience, it is
important that the Chairperson takes a leading role in managing the flow of discussion,
balancing different views and interests, and helping the participants reach a consensus.
Task 3a
Listen to a meeting about launching an apps suite My Cloud and answer
the questions below.
Extract 1
Who is the Chairperson of the meeting? Rose
What does he/she say that makes you think he is the Chairperson?
Thanks for coming
Lets get started, shall we?
The purpose today is
Id like some kind of decision on this.
What does he/she say to invite a participant (Peter) to speak up?

Peter is going to fill us in on the background. Peter?
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Task 3b Language used in managing a meeting [Track 4]

Listen to the next part of the meeting and pay special attention to the
language used by the Chairperson. The following questions will help you.
Extract 2
When Peter is getting sidetracked from the topic, what is the Chairpersons
(Roses) response?
Follow Peters topic
Guide him back to the topic
Rose makes an effort to make Peter feel good despite being interrupted. What
does she say?
Sorry Peter, but we seem to be getting sidetracked here. This is all very
interesting but can we go back to what we were discussing earlier?...
Perhaps we can come back to this later. Tell us about their logistics.
When Jack wants to jump in, what does Rose say as the Chairperson?
Hold on a minute Jack, you will get your chance in a moment.
What does Rose say to invite Tanya to speak up?

Tanya, whats your position on this?
Do you think the Chairperson manages the discussion well? Why?

Ask participants to calm down and focus on the discussion topics
Invite views when appropriate
Help Tanya to clarify her point
Stay very calm and firm in tone throughout the discussion
Call for a coffee break when appropriate
(Accept any possible answers)
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Task 4 Closing a meeting

There are different ways to close a meeting. In the closing remarks, the Chairperson or
the leader, may want to thank everyone for their participation, summarize the
discussion, assign follow-up tasks and arrange the next meeting.
Task 4a
The following expressions can be used to close a meeting. Can you think of other useful
expressions?
Signaling the end of meeting

I guess that will be all for today.
I think we've covered everything on the list.
It looks like we've run out of time, so I guess we'll finish here.
Summarizing the discussion
I think we should end our discussion there. Just to summarize
Weve covered everything, so Id like to go over the decisions weve taken
Now can I just summarize what weve discussed today?
So, to concludeweve agreed

We have decided to...
It is agreed that we will
Assigning follow-up tasks
Mary will need to and Peter will
Can Peter work on this task?

Can we leave this task to Jack?
Thank everyone for their participation
Thanks for coming. We'll meet again on the first of next month.
I want to thank you all for taking time out of your busy schedules to be
here today.
We had a fruitful meeting today and discussed a lot of issues. Thank you
very much for your participation.
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Task 4b Steps for closing a meeting [Track 5]

When the discussion is almost over, what should the Chairperson do? Normally,
people will follow the steps below to close a formal meeting. Listen to the last
part of a meeting and put a in the box provided if the item has been
addressed.
Steps for closing a meeting /

A. Signaling the end of the meeting
B. Checking if there is AOB
C. Summarizing the discussion
D. Assigning follow-up tasks
E. Stating the date of the next meeting
Listen to the audio recording again and answer the following questions.
1. What is the date of the next meeting to be?
By the middle of next month
2. What are the follow-up tasks assigned to the following people?
2a. Brian Conduct a risk analysis of latest products

2b. Cecilia & Charles Write a proposal based on the meeting with Mr
Flamingo and seek the Chairpersons comments
2c. Samuel & his team Look into why the sales are declining
Task 4c Language for closing a meeting [Track 6]

You will listen to the closing of the meeting about the My Cloud suite. Pay special
attention to the language used and answer the following questions.
Extract 3
What did the Chairperson say when he assigned follow-up jobs?
Peter, can I leave that to you?
Tanya, can you get back to me on that?
What did the Chairperson say to close the meeting?
I think this is as far as we can go at this stage. Thanks everybody. Im afraid well
have to stop there.
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Task 5 Pronunciation Practice
Ending sounds
For each item below, you will hear your teacher pronounce a word three times, either with
or without the ed/es ending sounds. Listen to the ending sounds carefully and write
down the pattern. An example is given to you. After the exercise, you can read out the
words in a different pattern to your neighbor for further practice.
FORM A FORM B Pattern Note to teacher
Please read decide, decide, decided
e.g. A. Decide B. Decided AAB
FORM A FORM B Pattern Note to teacher

Please read sorted, sort, sorted
1. A. Sort B. Sorted BAB
2. A. Structure B. Structured BAB
3. A. Agree B. Agreed BBA There are three different ways to

pronounce ed, depending on the
4. A. Sidetrack B. Sidetracked BBA final sound of the verb.
5. A. Record B. Recorded ABA
Normally /Id/ is pronounced for words
6. A. Ross B. Rosss ABB ended with -ted or ded, as in:
/Id/ Sorted, Distorted, Noted,
7. A. Purpose B. Purposes BAA Repeated
/Id/ Recorded, Decided, Amended
8. A. Apology B. Apologies BBB
9. A. Increase B. Increases ABB /t/ is pronounced for words ended with

ped, -fed, -sed, -ched, -shed and ked,
10. A. Place B. Places BBA as in:
/t/ Stopped
[Track 7] /t/ Promised
Listen to the following sentences and fill in the gaps. /t/ Sidetracked
1. It is agreed that we will all go for option two.
2. Paul will work on the proposal when the direction on its
/d/purposes is clear.
is pronounced for all other words:
3. Janet digressed from the topic in the meeting yesterday. /d/ Agreed, Arranged, Structured
4. Sammy asked Doriss secretary who was absent from the meeting.
When you pronounce the ending sound s,

make sure you can tell the differences between
/s/ and /sIs/
/s/ Apologies, Meetings, Options
/sIs / Places, Purposes, Increases, Rosss
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Task 6 Guided Practice [Track 8]
Situation
You work in the IT department of a major corporation. Your team is working on I.T. 4
U, a scheme that will have the I.T. staff go to the other departments and train them up
on the latest software developments to be used by all the employees of the company.
Your team will have a meeting to discuss how to promote the scheme to the other
departments.
Your teacher will provide you with a role card which contains a suggested promotion
idea. You will have 5 minutes to think about the details of your idea. In groups of four,
conduct a meeting lasting 5 minutes by following the Agenda and the Meeting Outline
provided below. As there is no assigned Chairperson, members of your group can
alternatively lead the meeting as appropriate.
Meeting Outline
Welcome participants
State the purpose(s) of the meeting
17th Meeting on I.T. Training Scheme (Refer tothe
agenda item 4)
Open meeting
Start the discussion
Welcome the participants
State the purpose(s) of the meeting
Date : Saturday, 15 Oct 20-- (Refer to agenda item 4)
Time : 14:00 17:00 Start the discussion
Venue: Conference Room
Agenda
Apologies for absence Discuss how to promote the

Minutes of last meeting scheme
Matters arising Make suggestions
Promotion of the scheme Support your suggestions with
AOB reasons
Close the meeting

Signal the end of the meeting
Summarize the discussion
Assign follow-up tasks
Thank everyone for their participation
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USEFUL EXPRESSIONS
1. Opening a meeting
Okay, is everybody here? Lets start our meeting then.
2. Providing background information
Peter is going to fill us in on the background.
3. Stating purpose
The purpose of the meeting is
4. Inviting opinions
Tanya, whats your position on this?
5. Stating opinions
In my opinion
6. Interrupting
Sorry Peter, but we seem to be sidetracked here.
7. Assigning follow-up tasks
Peter, can I leave that to you?
Tanya, can you get back to me on that?
8. Closing the meeting
Thanks everybody. Im afraid well have to stop here/there .
USEFUL VOCABULARY
Words/Phrases Meaning
1 ad-journ finish and stop the meeting

2 side-tracked wandered from the topic
3 di-gress wander from the topic
4 in-ter-rupt disturb ones conversation
5 cla-ri-fy explain further on a point
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Role Cards for Task 6
- Make a suggestion
Role A and support it with
reason(s)
Suggestion:
- Advertise in the canteen
Reason(s):
- Target the right audience
- Low budget
- Make a suggestion
Role B and support it with
reason(s)
Suggestion:
- Managers of other departments promote scheme to
their respective staff
Reason(s):
- Saves I.T. staff time from having to advertise
scheme
- Make a suggestion
Role C
and support it with
Suggestion: reason(s)
- Eye-catching banners / posters around the office
Reason(s):
- Will get everyones attention
- Make a suggestion
Role D and support it with
Suggestion: reason(s)
- Staff intranet
Reason(s):
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- Economical
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Tapescript
Track 1
Coming up on CBN Business: an interview with media king and head of News
Corporation Rupert Murdoch, stock market report and Katy Alexander with the weeks
business news round-up. But first, suffering from boardroom blues? Tired of taking
minutes at meetings that take hours? Tess Liebowitz may have the solution
According to diplomat and economist JK Galbraith, Meetings are indispensable, we

dont want to do anything. Therefore, logically, if you really do want to do something,
its the meetings you must dispense with. But can you dispense with meetings
altogether? And what would take their place? At several well-known companies they
think theyve found the answer.
At a high-profile UK advertising agency St. Lukes, meetings are simply considered a

ceremonial and rude interruption to peoples working day. So theyve introduced
meetings-on-the-move. Any member of staff can hold a meeting anytime, anywhere
in the elevator, in a local caf or just sitting cross-legged on the floor. Anywhere that is
but in a boardroom.
At an internet company another.com, theyve gone one step further by building a park
area right in the middle of the building. Staff can go sit on the park bench amongst the
flowers or even play on swings while they hold meetings. They used to have real grass
too, but watering it became a problem.
At a media strategy company, Michaelides and Bednash, theyve come up with a

different solution. All employees, irrespective of status, work around one enormous
central table. Meetings become unnecessary when everyone in the company is sitting
just across the table from you the whole time. The working day is a constant meeting.
At the Xerox Corporation, a more down-to-earth approach has proved successful. All
staff, from junior management upwards, are trained in chairing skills and get an equal
opportunity to use them. This breaks up hierarchies in the workplace, creating
democratized meetings, where everyone can practice their leadership skills.
Finally, at Federal Express, theyve been experimenting with technology. Using specially
designed software, people sit around a large U-shaped table at workstations connected
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over a local area network. Meetings stick strictly to the agenda, are highly focused and
more or less silent. Items instantly appear on the participants screens and people
simply key in their views rather than voice them. The software allows you to attach
further comments and to see graphically how your position differs from the consensus.
The only problem is the price - $ 35,000 for the fully functional system.
Track 2
William: Okay, is everybody here? Lets start our meeting. First of all, Id like to welcome
you all to the meeting. Ive received an apology for absence from Mr Ledger. He
is in a conference today. As you know, the purpose of this meeting is to discuss
the issues about flexible working hours and the new appraisal system. You
should all have a copy of the agenda by email. You can see from the agenda
that we have a lot to get through. The meeting should take about one hour.
Lets try and finish by 5pm. John has agreed to take the minutes. Have you all
read the minutes of the last meeting? Any amendments? If no, I assume we
all agree that they are correct. Are there any matters arising that we need to
discuss?
Peter: Yes. In the last meeting I mentioned that I would collect information about
flexible working hourser Im going to report the details later in the
meeting.
William: Excellent. Then we can make a decision today. Peter is going to tell us the
options we have. So Peter, would you like to start?
Peter: I am not in favour of flexible working hours because it will cause chaos in office
operations.
Track 3
Rose: OK, thanks for coming, everybody. Erhas anybody seen Lance, by the way?
He was supposed to be here.
Tanya: Oh, yeah, he phoned to say his flight from Chicago had a two-hour delay. He
said to go ahead and start without him.
Rose: Oh, I wanted his input on this one. OK, never mind, lets get started then shall
we? Er so, as I said in my email, the purpose of this meeting is to review last
weeks talks with the people from My Cloud and, secondly, to decide if were
interested in taking things further. Peter is going to fill us in on the
background. Peter?
Peter: Yeah, thanks, Rose. Well, now My Cloud is a really exciting suite of cloud
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applications. Basically it includes every critical application that cloud apps suite
should have. It includes true multi-tenancy ensuring that every customer is on
the same version of the software and no one is left behind when the software
is updated. My Cloud also offers regularly delivered, vendor managed updates,
seamless integration, first rate security while still allowing for multiple types of
configurations. Neat, huh? I just love My Cloud.
Jack: Er sorry to interrupt, but is this going to take long, Peter? Only I have an
appointment at eleven and we have all read the summary on this company
already.
Rose: Jack, could Peter just finish what he was saying? We are looking at twenty
million dollars in seed capital here. I dont want us rushing into anything. But
perhaps we could speed things up a little, Peter. We are short on time and by
the end of this meeting, I would like some kind of decision on this.
Track 4
Peter: So, as you can see, the advance publicity alone is attracting half a million visitors to
the My Cloud website every day.
Ross: Sorry, Peter, but we seem to be getting side-tracked here. This is all very interesting,
but can we go back to what we were discussing earlier?
Peter: Oh, OK. Sure.
Ross: Perhaps we can come back to this later. Tell us about their logistics.
Jack: Can I just say something here?
Ross: Hold on a minute, Jack Youll get your chance in a moment.
Jack: Its just that I thought wed agreed we werent investing in any more software
vendors.
Tanya: No, Jack. Thats what you wanted. But nobody actually agreed.
Jack: Tanya, weve been through this.
Tanya: Wait a minute! Who was it that said that?
Ross: OK..OK! Lets all just calm down, shall we? Were here to talk about this proposal we
have on the table. Tanya, whats your position on this?
Tanya: Well, I agree with Peter that its a great business plan. Like you, Im a little concerned
about the logistics, though.
Peter: Now hold on a second! This is all covered in the proposal, Tanya. What are you
saying? I thought you were with me on this one.
Ross: Peter I think what Tanya is trying to say is she likes the idea but the figures dont
quite add up.
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Tanya: Exactly.
Ross: OK, maybe we should take a short break at this point, grab a coffee and meet back
here in fifteen minutes.
Track 5
Chairperson: Alright, I think that just about covers everything we want to talk about
today. Is there any other business?
All: No.
Chairperson: No? Alright. Lets just go through the action points to finish off.
Samuel: Quick question. When exactly is the next round of meetings going to be?
Chairperson: Er... Lets see how things go. I expect we will be ready to look at the
results by the middle of next month.
Samuel: Thanks.
Chairperson: Sure, OK. Brian, your team is going to conduct a risk analysis of our
latest products and send me the report by next Friday.
Brian: Yep.
Chairperson: Great. Cecilia and Charles, youre meeting with Mr Flamingo next week
to discuss the possibilities for cooperation.
Charles: Right.
Chairperson: And you will be writing a proposal based on that meeting.
Cecilia: And giving it to you for your comments.
Chairperson: Good. Finally, Samuel, your team is going to look into why sales are
declining. It is extremely important for your team to complete this task
as soon as possible.
Samuel: I understand.
Chairperson: Good. I think that just about wraps it up. Any more questions?
All: No.
Chairperson: Great. Thats all for today. Everyones busy. Weve got the best team in
the country here. So lets show management what we can do.
Track 6
Rose: OK, so just to summarize what weve said so far. Basically, we like the My
Cloud idea. At least most of us do. Were aware of the risks involved in a major
investment in a software vendor, but we think the concept has great potential.
We need to make another appointment with these people because we have
some doubts about their logistics. Peter, can I leave that one to you?
Peter: Sure. I will get right on it.
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Rose: Great. I think thats about as far as we can go at this stage. Thanks,
everybody. Im afraid well have to stop there.
Lance: Hi guys. Sorry Im late. Tanya told you the story, right? Say, did I miss
anything?
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Track 7
1. It is agreed that we will all go for option two.
2. Paul will work on the proposal when the direction on its purposes is
clear.
3. Janet digressed from the topic in the meeting yesterday.
4. Sammy asked Doriss secretary who was absent from the meeting.
Track 8
Opening a meeting:
B: OK, is everybody here? Welcome to the meeting. Lets start now. The purpose of our
meeting today is to discuss how to promote our I.T. 4 U Scheme effectively. Lets
look at agenda item 4. Have you got any suggestions on how to promote the
scheme?
Making suggestions:
B: I suggest having the managers of other departments promote the scheme to their
respective staff because it will save the I.T. staff time from having to advertise the
scheme.
D: Having other managers promote it sounds good, but they might not agree to do it.
Theyre busy, too. I suggest advertising it on the staff intranet; its economical. What
do you think?
C: The staff intranet is OK. But shall we also put up eye-catching banners and posters
around the office? Its the most economical solution and everyone would see it every
day. Do you see what Im saying?
A: You have a point there. Everybody needs to learn about the new apps well be
installing. To reach everyone, I suggest advertising the scheme in the canteen. That
way, the budget could be very low.
Closing the meeting:

B: It looks like we've run out of time, so I guess we'll finish here. We have discussed
four possible ways of promoting our scheme Staff intranet, banners, the canteen or
enlist the help from managers of other department. Shall we gather more
information and share in the next meeting? Lets stop here. Thanks for coming.
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Languages Discipline, Hong Kong Institute of Vocational Education

Lesson 4: Basic Meeting Skills (2)

By the end of this lesson, you should be able to:

Task 1 Warm up activity [Track 1]

Source of picture: http://www.maniactive.com/states/2007/08/bag-boring-brainstorming-meetings.html

Task 2 Opening a meeting [Track 2]

Date : Thursday, 5 May 2011

Opening the meeting and Referring to the agenda ( 7 ) Welcoming participants ( 2 )

Apologies for absence ( 3 ) Matters arising ( 5 )

Task 2c Language for opening a meeting

G. The purpose of todays meeting is to

1. Welcoming participants : (A)

4. Inviting an opinion: (K)

Task 2d Practise opening a formal meeting

Peer Evaluation Form

Speaker A Speaker B Speaker C Speaker D

Task 3 Managing a meeting [Track 3]

What does he/she say to invite a participant (Peter) to speak up?

Task 3b Language used in managing a meeting [Track 4]

What does Rose say to invite Tanya to speak up?

Do you think the Chairperson manages the discussion well? Why?

(Accept any possible answers)

Task 4 Closing a meeting

Signaling the end of meeting

Summarizing the discussion

I think we should end our discussion there. Just to summarize

Weve covered everything, so Id like to go over the decisions weve taken

Now can I just summarize what weve discussed today?

So, to concludeweve agreed

Assigning follow-up tasks

Mary will need to and Peter will

Can Peter work on this task?

Thank everyone for their participation

Task 4b Steps for closing a meeting [Track 5]

Steps for closing a meeting /

2a. Brian Conduct a risk analysis of latest products

Task 4c Language for closing a meeting [Track 6]

Task 5 Pronunciation Practice

FORM A FORM B Pattern Note to teacher

2. A. Structure B. Structured BAB

3. A. Agree B. Agreed BBA There are three different ways to

9. A. Increase B. Increases ABB /t/ is pronounced for words ended with

When you pronounce the ending sound s,

Task 6 Guided Practice [Track 8]

Apologies for absence Discuss how to promote the

Close the meeting

1 ad-journ finish and stop the meeting

Role Cards for Task 6

According to diplomat and economist JK Galbraith, Meetings are indispensable, we

At a high-profile UK advertising agency St. Lukes, meetings are simply considered a

At a media strategy company, Michaelides and Bednash, theyve come up with a

Closing the meeting:

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