PT.

NAP Info Lintas Nusa

[03] Matrix-Net
This document serves as reference for Matrix Product
and Services description, topology, and policy.

Private and Confidential

Document Information

Document Name Manage Service

Document Version No. 1.0

Document Version Date 07-03-17

Circuit ID 05 xxxxx xxxx
Product Name Managed Service
Product Version 1.0

Description Manage service for Customer

Matrix Product
Page [05]-2 of [05]-7
Description

Prepared By Business Development and Marketing Communication

Review Method Internal Review

Reviewed By

Table of Contents

Document Information........................................................................................ 2
Topology............................................................................................................. 4
Policy.................................................................................................................. 5
Technical Description.......................................................................................... 6
Product Revision History..................................................................................... 7
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Product Name Managed Service
Product Version 1.0

Description Manage service for Customer

Matrix Product
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Description

Product Approval................................................................................................ 7

Topology

INTERNET

Others
Peer & Content

Matrix

Matrix POP

Corporate /
Organization User
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Product Name Managed Service
Product Version 1.0

Description Manage service for Customer

Matrix Product
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Description

Policy

Rules

1 Matrix-Net/+/IX/ID is mandatory requirement for NAP Info to provide

access point service
2 NAP Info will configure access point and router provided by NAP Info
only
3 Configuration demarcation is until wireless access is accessible by
customer
4 NAP Info will not interfere customer internal network

Connectivity

1 Provide 802.11X coverage

2 Default SSID
3 Graphical signal strength in each area covered in manage service

Routing

1 Routing for distributing Matrix-Net service to access points

Action

1. Router read-only access for customer

2. User provided with access to view reports, real-time statistics
3. Request for additional access poin is allowed, customer must submit
CRF for new access point
4. Maintenance only for access points and router from NAP Info
Circuit ID 05 xxxxx xxxx
Product Name Managed Service
Product Version 1.0

Description Manage service for Customer

Matrix Product
Page [05]-5 of [05]-7
Description
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Product Name Managed Service
Product Version 1.0

Description Manage service for Customer

Matrix Product
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Description

Technical Description

Rules

1. Designated Cacti account for customer

2. SLA 99,5% guarantee

Connectivity

1. 8 IP Public Adresses (/29) for customer

2. Unifi Access Points Legacy
3. Router MikroTik RB2xxxx
4. PoE for Access Points

Routing

1. Connection via AS 17727

Action

1. Survey for Access Points Placement

2. Wireless Coverage survey for ensuring coverage in desired location
3. Router placement
4. Cable deployment
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Product Name Managed Service
Product Version 1.0

Description Manage service for Customer

Matrix Product
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Description

Product Revision History

Versio
Description Author Date
n
1.0 Initial version Business Development

Product Approval
Approved By
Head of Marketing &
Head of Sales Business Head of Operation Director
Development

Date : Date : Date : Date :

Yuliana Nusa Herlambang Fauzi Sungkar Omar P. Nasution