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PRESS RELEASE

Date: 28th September 2016

Title: Working KnowledgeCSP Awarded Knowledge Management Consulting Services Contract
from the European Bank for Reconstruction and Development

Great Falls, Virginia September 5, 2016 Working KnowledgeCSP (WK), a leading US

and international provider of knowledge management solutions, announced it was
competitively awarded a one year, 200,000 Knowledge Management Consulting
Services Contract from the London-based European Bank for Reconstruction and
Development (EBRD).

Under the contract, Working KnowledgeCSP, and its teammate, Enterprise Knowledge,
will analyze the Banks knowledge management needs, internal knowledge creation
and sharing processes, and the factors that impede the effective use of the Banks
knowledge and expertise in support of its world-wide mission. As a result of the
assessment, the Working KnowledgeCSP team will lead the development of a Knowledge
Management Strategy and Implementing Framework through the design, development,
and deployment of a carefully designed pilot phase. The proposed knowledge
management solution will be integrated with carefully selected enabling technology,
tested, monitored, and evaluated. The Working KnowledgeCSP team will report on the
results of the pilot and propose a successive action plan to roll-out the approved
knowledge management solution across the EBRD on a permanent basis.

Working KnowledgeCSP Founder, Bill Kaplan, said that our selection by the European
Bank for Reconstruction and Development is a real honor. We understand the Banks
mission and how critical it is. Were glad to be able to contribute to the Banks ability to
create value from its knowledge in its mission delivery.

About Working KnowledgeCSP

Based in Great Falls, VA (USA), Working KnowledgeCSP provides knowledge

management consulting solutions to US public sector, US private sector, and
international clients. In June 2016, Bill Kaplan, Founder of Working KnowledgeCSP, was
recognized as one of the worlds 50 most influential Knowledge Management
professionals at the 2016 Global Knowledge Management Congress and Awards. The
Global KM Congress took place in Mumbai, India on 23 June, as part of the World
Education Congress. For more information, contact Bill Kaplan, Founder and Principal
Consultant, at 571.234.5942 or at bill@workingknowldge-csp.com

This press release was distributed by the International Trade Council.

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