0 Modernize Your Schoo PDF

Make the most of Microsoft
School Modernization Guide

We have created this guide for school leaders to help imagine what is possible with the
use of IT, simplify planning and execution of digital transformation projects.
We would love to hear from you!
You can contact us at: askmsedu@microsoft.com
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Authentication
Devices Social
Parents
Student
, PCs &WSs
Communication
Teachers
Classroom Feedback
eMail
Library
Admins Library
1:1 Marketing
Transportation
Transportation
Canteen
Canteen
Money
Content
Management
Management
Buildings
Infrastructure
Monitor daily school work from admissions to alumni. Manage teachers, curricula,
classrooms and timetables. Have bus fleets, labs, libraries, canteens, electronic
devices, assets and procurements under continuous control. Create sophisticated
Security: reports and intelligence. Check payments and cash flows. Make the most of your
Create a secure space for your data, devices and systems. investments.
Security
Have your teachers and student enjoy a secure working environment.

Reassure parents fears and anxieties. Make the most of safety
Instruction:
Manage classrooms: gradebooks, absences, behaviors, seating plans. Assess skills and
competencies. Assign projects. Monitor 1:1 classrooms. Create media reach educational
content and deliver it to students. Make the most of your efforts.
Communication and promotion: Manage leads and opportunities.
Design and deliver digital campaigns.
Communicate through multiple synchronous and asynchronous channels. Collaborate
with colleagues and members of the community. Stay on the top of social media. Make
the most of the digital village
Community:
Supply teachers with flexible tools to improve their work. Keep parents active
and continuously informed. Have students constantly informed, guided and
supported. Add value to the work of administrative staff. Make the most of your
educational community
Authentication
Social
Devices
Parents
Student
, PCs &WSs
Communication
Teachers Feedback
Classroom
Devices
eMail
Admins Library
1:1 Marketing
Transportation
Canteen
Educational Organizations possess, by their nature, a complex and complicated character, since besides the everyday challenges
that any business faces, they should also manage and direct a dynamic human community in a creative way in order to
Content
Money continuously achieve the best possible learning outcomes.
Management
Information and Communication technologies (ICT) can strongly help overcoming the aforementioned challenges, since by
Buildings
their nature, they can represent, support and administer complex and complicated systems.
Security:
Create a secure Microsoft possesses a fully-featured toolbox in order to assist the day-by-day business operation and development of an
Infrastructure
space for your
Monitor daily school work from organization, and has also managed to provide an educational tone as well as lots of features in solutions and applications that are
data, devices and
systems. admissions to alumni. Manage designed for corporate usage, by leveraging its specialized executives and its partner network.
Have your teachers teachers, curricula, classrooms and
and student enjoy a timetables. Have bus fleets, labs,
secure working libraries, canteens, electronic For the very first level of the management of infrastructure, basic services and mobile devices, Microsoft has a rich toolbox
Security
environment. devices, assets and procurements

Reassure parents under continuous control. Create including Student Information Systems, solutions based on Dynamics CRM, supporting at the same time a powerful report
fears and anxieties. sophisticate reports and engine based on Power BI, integrated by Intune special edition for education for devices management and security. In that way
Make the most of intelligence. Check payments and
safety cash flows. Make the most of your the toolbox is able to manage resources and infrastructure effectively, generating added value as well as direct business
investments.
intelligence for educational organizations.
In the very "heart" of the operation of an educational organization, specifically on the field of Instruction and Learning, Microsoft
Instruction:
and its partners have developed a series of specialized Learning Management Systems solutions based on the Office 365
Manage classrooms: gradebooks, absences, platform, for the creation and distribution of educational content, as well as for the overall management of the educational
behaviors, seating plans. Assess skills and
competencies. Assign projects. Monitor 1:1
process.
Communication and promotion: classrooms. Create media reach educational
content and deliver it to students. Make the
Manage leads and
opportunities. most of your efforts For the "soul" of an organization its human network, Microsoft and its partners have developed a number of applications, based on
Design and deliver digital Dynamics CRM and Office 365, which are specialized to the individual needs of teachers, students, parents and administrators.
campaigns.
Communicate through multiple
synchronous and Within the walls of an organization, Microsoft and its partners, utilizing Office 365, provide a well-rounded palette for the
asynchronous
channels. Collaborate with
synchronous and asynchronous communication and cooperation of the educational community. Outside the walls, the solutions
colleagues and members of that Microsoft offers, based on the Office 365 and Dynamics CRM, guarantee promotion of schools work and the necessary
the community. Stay on top of
social media. Make the most of Community:: support for organizations promotional actions.
the digital village Supply teachers with flexible tools to improve their
work. Keep parents active and continuously
informed. Have students constantly informed, guided Last but not least, regarding the crucial factor of data and devices security, Microsoft and its partners have created a number of
and supported. Add value to the work of administrative
people. Make the most of your educational community
solutions that are based on Office 365, IIS and Intune special edition for education, ensuring the manageable and graded access of
users as well as the data and device integrity.
At the following sections, the aforementioned group of processes and the relative Microsoft solutions are presented in detail.
supplemented by case studies indicating each group processes.
Library
Transportation
Canteen
Money
Management
Buildings
Infrastructure
Monitor daily school work from admissions to
alumni. Manage teachers, curricula, classrooms and
timetables. Have bus fleets, labs, libraries, canteens,
electronic devices, assets and procurements under
continuous control. Create sophisticate reports and
intelligence. Check payments and cash flows. Make the
most of your investments.
Description
Case Study
Infrastructure Description
The term Infrastructure includes schools processes and elements that

Library constitute the foundation of its operation and to a large extent, are identical
with the operational procedures.
Transportation
Canteen
Money Procedures that constitute and/or create significant cost centers for the
Management
organization belong to this group of processes. The effective management of
these procedures can create important economies of scale and generate
added-value for the organization differentiating it from its competitors,
Buildings
through cost reduction and by freeing up resources that can be deployed in

other groups of procedures of the organization, which may be related to the
learning process and/or the extroversion of the organization.
Specific procedures and operations included in this section may refer to the
management of: the staffing layout, student resources, building infrastructure
and equipment, fleet of buses, canteen and catering facilities, libraries,
finances etc.
Apart from the cost factor of these processes, the quality factor is also
extremely important, as it can effectively contribute to the consolidation and
dissemination of schools reputation (word of mouth).e
Relying on Dynamics CRM for the daily management of the organization,

Office 365 for teaching and learning processes, Power BI for reporting and
learning analytics and Intune for Education for devices management and
security, supplemented by the creativity of Microsoft's staff and of its
specialized partners, a series of solutions has been developed that are able to
horizontally meet the needs of an organization in relation to the management
of infrastructure and basic services.
Infrastructure Case Study

Library
Transportation
Canteen
Money
Management
Request for first meeting

Buildings
Before enrolment
Admissions office
Student Information System
Student data Collection


Library
Transportation
Canteen
Money
Management
Informing Parents with SMS, email.

Buildings
Candidate Student Interview
Pricing
Student data updating
Library
Transportation
Canteens

Library
Transportation
Canteen
Money
Management
Buildings
hrough the Power BI teachers, directors and

management have all the necessary reports and
statistical charts.
Our student becomes a member of the

Infrastructure Case Study (Storyboard 1/2)
The secretariat of the school, which is supported by Microsoft, receives a

phone call from a parent of a prospective student. The phone number is
automatically saved on the Student Information System (Dynamics CRM),
while the info card for the prospective student (lead) is being also created
automatically.
Library
Canteen
Transportation
The front-office assistant of the school enters data into the card, the contact
details and the products/services in which the candidate is interested.
Money
Management At the same time, a meeting is proposed to be scheduled with the specialized
staff assigned to inform parents and to choose students (recruiters). In order
Buildings
to finalize the meeting time, the front-office assistant checks the availability
of the recruiters and proposes alternative dates to the candidate. Once the
date is set, CRM alerts (SMS, email, notifications) are generated for the
participants.
During the meeting, the recruiter of the school proceeds in a structured

interview of the candidate based on the content of the students data card
(family and background knowledge, physical condition and medical history,
learning and behavioral peculiarities etc.). At the same time, it proposes a
range of products and services, making use of multiple price lists provided by
the system. When the candidate decides on the "service pack" that he
wishes, the recruiter - after taking into account possible offers or discounts
that are available - generates automatically a quote. The acceptance of the
quote is followed by the advance payment and the issuance of the
appropriate voucher/receipt. The payment process can of course be
accomplished online as well.
Infrastructure Case Study (Storyboard 2/2)
Right after the payment, candidate is upgraded to student, following by the

notification of the responsible person of the respective educational level.
Based on students background and the selected services, student is placed in
a classroom, a department, activities and assigns him/her tutors and mentors
etc.
Library
Canteen
Transportation The traffic bureau is informed about the student's address, the hours of
departure and return, and the peculiarities for each day of the week. Based
Money
on all these, traffic bureau manager looks for routes that the student can join.
Management Canteen manager has been informed about the dietary peculiarities of the
student, which will be all saved in the smart card through which the student
Buildings
deals in with the canteen.
IT Manager - through the specialized report produced by Power BI- receives

update for the new recruitments and makes use of Intune for Education to
make all the arrangements (content, rights etc) for new student devices.
The librarian sees the student's preferences so that on his next visit to the
library, he finds a number of suggested content waiting for him.
The School manager receives through the specialized dashboard produced

by Power BI continuously updates for the recruitment and the
responsiveness of the various departments of the school.
School powered by Microsoft welcomes new students.

Library
Transportation
Canteen
Money
Management
Buildings
Transportations
Procedures that relate to the operation of school bus service and

quality of the service regarding gathering and transportation of
students. These procedures may specifically relate to:
Route generation
Searching for optimal routes
Informing parents about the time of bus arrival
Monitoring of the bus route in real time
Monitoring of vehicle maintenance cycle
Driver management
These procedures are fully supported by Student Information System

solutions based on Dynamics CRM, in cooperation with applications
that allow powerful workflow management tools based on
SharePoint, giving the organization the opportunity to fully manage
the above processes.
Library
Transportation
Canteen
Money
Management Library
Buildings
Procedures related to management of school library. These

procedures may concern:
Cataloging of book titles, CDs etc.

Handling of lending process
Generation and sending of reminders
Management of extension requests
Management of loan requests
These procedures are fully supported by Student Information

Systems solutions based on Dynamics CRM, in collaboration with
applications that support powerful workflow management tools
based on SharePoint, giving the organization the opportunity to
fully manage the above procedures.
Library
Transportation
Canteen
Money
Management
Buildings
Canteen
Procedures related to management of school canteen and/or

restaurant. These procedures may refer to:
Expression of interest for a specific menu

Management of special diets
Use of smart cards in order to avoid money usage and consumption
of harmful foods
Parents briefing

Systems solutions based on Dynamics CRM, in collaboration with
applications that support powerful workflow management tools
based on SharePoint, giving the organization the opportunity to fully
manage the above procedures.
Library
Transportation
Canteen
Money
Management
Buildings
Management
Procedures associated with school structure, staffing and student

resources. These procedures may specifically concern:
Support in selection of students and their relative records

File/folder management of students - parents
Management of classes, departments and activities
Management of timetables
Management of teachers and administrative staff
These procedures are fully supported by Student Information Systems

solutions based on Dynamics CRM, in collaboration with rich learning
analytics as well business intelligence data, produced by Power BI, giving
the organization the opportunity to fully manage all these procedures
and to generate specialized reports for real-time and timely business
decisions.
Library
Transportation
Canteen
Money
Management
Buildings
Money
Procedures related to management of invoices, quotes, payments and

school commercial data. These procedures may concern:
Creation and management of multiple pricelists

Creation of quotes
Suggestion of alternative payment methods
Receipts
Online payments of tuition fees and services
Email and SMS reminder sendouts for payments and thank you
offering after submitted payments
Connection with specialized accounting systems

Systems solutions based on Dynamics CRM, giving the organization
the opportunity to fully manage the above processes.
Library
Transportation
Canteen
Money
Management
Buildings
Buildings
Procedures related to maintenance of school infrastructure. These

procedures may particularly concern:
Classroom Management
Laboratory Management
Management of specialized infrastructure (gym, meeting rooms etc.)
Management of projection devices
Management of mobile devices
Management of computers
Management of printers and hard copy devices

solutions based on Dynamics CRM, in collaboration with applications
that allow powerful workflow management mechanisms based on O
365, as well as solutions for management of mobile devices based on
Intune, giving the organization the opportunity to fully manage the
above procedures.
Classroom Feedback
Devices
1:1
Content
Instruction:
Manage classroom: gradebooks, absences, behaviors,
seating plans. Assess skills and competencies. Assign
projects. Monitor 1:1 classrooms. Create media reach
educational content and deliver it to students. Make the
most of your efforts.
Description
Case Study
Instruction
The term Instruction includes processes in school that are

associated with the very "heart" of its operation, since they are
related to the management of resources and methodologies for
instruction and learning.
Classroom Feedback The processes, included in this group, are linked to the major
Devices
challenges that schools face, through its effort to achieve the best
learning outcomes. The challenges are directly linked to the ability of
1:1
the organization to model the learning style of each student, in order
to perform the profound implementation of individualized teaching
and learning.
Content
Within the framework of these procedures, Information and

Communications Technologies (ICT) can add real value to the task of
the organization, supporting the teaching practice of every day as
well as contributing to the execution of demanding didactic
approaches, diversifying the organization definitively and substantially
from the competition.
The use of ICT, towards the implementation of an individualized

teaching model, apart from improving the learning outcomes, can
effectively contribute improve school reputation by ranking it in the
club of innovators (word of mouth).
Based on Dynamics CRM, Office 365, Microsoft Classroom for

learning management, school data sync connects data in School
Information System and ffice 365, Intune for Education. Microsoft
specialized partners developed a series of solutions that can
substantially strengthen the schools effort to confront the challenges
associated with the personalization of teaching and learning process.
Classroom Classroom
Devices
Procedures related to classroom management and the creation of a

1:1
learning profile for each student. These procedures may concern:
Creation of multilevel and parametric models of evaluation that will

Content
reflect knowledge and skills
Management of grades, attendance books and behaviors
Creation of interactive seating plans
Assignment and management of tasks and other milestones
Behavior and attitude tracing

solutions based on Dynamics CRM, in collaboration with business
intelligence mechanisms, based on Power BI, giving the organization
the opportunity to fully manage all these processes and to generate
specialized reports that will reflect knowledge, skills, attitudes and
behaviors, allowing the modeling of learning types.
In Parallel with the use of School Data Sync the new API developed by
Microsoft schools can mirror data from Student Information System
into Office 365 bridging the administration and learning processes.
Finally Office 365 with the addition of the new feature of classroom,
processes a real educational flavor, permitting teachers to create
assignments with due dates, engage students in many ways and
facilitate collaboration.
Classroom Feedback
Devices
1 student : 1 device
1:1
Content
Procedures related 1:1 teaching model, according to which each

student - in classroom and under teachers coordination -
participates in the educational process using a mobile device. These
procedures may involve:
Mobile Device Management in class

Installation of educational content on mobile devices
Creation and management of lesson plans
Storing and charging of mobile devices
Security and safety of devices and users
These procedures are fully supported by Learning Management

Systems based on Office 365, in conjunction with Intune for
Education, as well as by specialized applications and setups for
storing and charging mobile devices.
Classroom Feedback
Devices
1:1
Content Content
Procedures associated with evelopment and distribution of

educational content that can be used under different teaching
methodologies and actions. These procedures may concern:
Creation of digital educational content through the use of

available resources and sources for rapid content development
Development of content which is compatible with mobile devices
Compliance with international standards
Flexible distribution and access to educational content
Content usage under different actions and methodologies
The processes for development are fully supported by authoring

tools, based on Office suite, particularly on PowerPoint application
(for presentations management), while the distribution of content is
based on Learning Management applications based on Office 365
suite with the addition of classroom and which are assisted by
solutions developed by Microsoft Partner network.
Classroom Feedback
Devices
1:1
Content Feedback
Procedures related to management of feedback and its assessment

could be used in different teaching methodologies and actions.
These procedures may concern:
Creation of online questionnaires and tools for trends and

opinions record keeping
Distribution of questionnaires through multiple channels
Incorporation of assessment procedures into multiple actions and
methodologies
Processing of results and generation of reports

Systems tools, they are assisted by solutions based on Office 365
and they are complemented by a powerful reporting mechanism
based on Power BI.
Classroom Feedback
Devices
1:1
Content Devices for teachers and students
Procedures related to selection, procurement, management and

security of the mobile devices used by the students during 1:1
classes and not only. These procedures may concern:
Selection of roper devices, being able to cover the pedagogical

and technical demands of the organization
Armoring devices in order to protect students as well as devices
Managing devices in real instructional time as well as in content
loading, charging etc.
These particular procedures could fully supported through the

selection of high quality and cost effective mobile devices (tablets
and notebooks). All these devices are fully functional in a 1:1
classroom, are powered with Windows 10 and ready to support
Office 365 for Education. Finally Intune for Education is in charge
to secure and manage the devices.
Devices
Lenovo N22
Education made affordable
With this easy-to-use, 2.2-pound
notebook, students and teachers
Classroom Feedback
can be productive and connected
Devices
in and out of the classroom.
Supports and runs Windows 10,
1:1 Microsoft Office 365 Education,
and other great apps
11.6- or 14-inch HD display
Content Intel Celeron processor
2 GB memory/32 GB storage
Surface Pro 4
Thin. Light Versatile.
The Microsoft Surface Pro 4 is an
educational powerhouse. Teachers
and students can write and erase
naturally with the Surface Pen and
the large
12.3 touch screen.
Supports and runs Windows 10, Microsoft
Office 365 Education, and other great apps
Intel Core i5 processor
12.3-inch PixelSense touchscreen display
Devices
HP Stream 11 Pro G2
Stay connected
The ideal solution for an upgraded
classroom learning experience. This
Classroom Feedback easy-to-use notebook travels easily
Devices and provides essential productivity
tools, allowing students and
teachers to do great things.
1:1

Microsoft Office 365 Education, and
other great apps
Content
Intel Celeron processor
Acer TravelMate B117

Maximize the learning experience
Sturdy and tailor made for
education, the Acer TravelMate
B117 is the perfect balance of
performance and value.
Microsoft Office 365 Education,
and other great apps
180-degree hinge
Ruggedized construction
Devices
Dell Latitude 3150

Affordable and durable
Built to meet the needs of virtually
Feedback
any student computing program,
Classroom
Devices
the Dell 3150 helps schools
effectively use technology in the
classroom.
1:1
Supports and runs Windows
10, Microsoft Office 365
Education, and other great
Content
apps
Spill-proof fully sealed
keyboard and touchpad
Ruggedized design
Dell Inspiron 11 3000

Education with flexibility
Students and teachers get the
performance of a laptop and the
convenience of tablet with this
lightweight
2-in-1. Seamlessly switch between
Laptop Mode,
Tablet Mode, Tablet Stand Mode and
Tent Mode.
Microsoft Office 365 Education, and
other great apps
Excellent battery life
360-degree hinge
Classroom Feedback
Devices
1:1
Content
Devices
Windows offers the widest range of device choice
Desktops Notebooks 2-in-1 Convertibles Tablets
Contact your Microsoft Authorized Education Partner to find

pricing and purchasing options for schools, students and teachers or visit
https://aka.ms/windowsedudevices for more info.
Instruction Case Study

Classroom Feedback
Devices
1:1
Content
Assessment model
STEM - Science, Technology, Engineering,
and Mathematics
Different assessment models that are adapted to

the needs of individual students or groups of
students. (School Data sync)

Classroom Feedback
Devices
1:1
Content Participation
in assessment processes, through
team work, and through self-
evaluation activities
Create educational interactive multimedia content
Learning Management System

Microsoft Classroom

Classroom Feedback
Devices
1:1
Content
MS Office 365 Suite
interactive multimedia questionnaires
Office 365 Learning Management System


Classroom Feedback
Devices
1:1
Content
Curriculum based on the 1:1 methodology,

during which each student Mobile Management
will participate using own mobile device System based on Intune
Intune for Education

The laboratory has been completed successfully,
students are asked to evaluate results and a new
cycle opens.
Instruction Case Study (Storyboard)
School implements new curriculum that forms a part of STEM (Science, Technology,
Engineering, and Mathematics) and requires creation of assessment model that can
be individualized to the needs each student. By making use of the parametric tool,
for the description of knowledges and skills in Dynamics CRM, the curriculum
manager creates different assessment models that are adapted to the needs of
individual students or groups of students.
Classroom Feedback
Devices
These models receive data through assessment procedures carried out by the
teacher, in class level, through participation in assessment processes with the use
1:1
of Office 365 and more precisely through classroom feature, through team work,
and through self-evaluation activities in which students participate. In parallel
assessment results are automatically stored to Student Information System,
Content
through the School Data Sync API. Within the above framework and for the
purpose of increasing students involvement, teachers and methodologists, create
educational interactive multimedia content, with the contribution of specialized
authoring tools that complement the Learning Management System, as well as the
Office suite that the organization owns.
The educational content is accompanied by interactive multimedia questionnaires

that are created using the same procedures and need to be filled in by students.
The analysis of the results, carried out by the tool of Office 365 Learning
Management System, indicates different levels of students' engagement with the
content and the individual modules of the curriculum.
During a meeting of the executives in charge for the various thematic objects with
the principal of the curriculum, a lab is decided to be held, based on the 1:1
methodology, during which each student will participate using its mobile device.
In this context, content is designed, developed and gets loaded into mobile
devices by using the Intune for Education. Intune guarantees the real-time
management of devices as well as the safety of students and devices. The
laboratory has been completed successfully, students are asked to evaluate results
and a new cycle opens. A cycle inside the pedagogical world of technology, inside
the world of Microsoft.
Parents
Student
Teachers
Admins
Community:
Supply teachers with flexible tools to improve their
work. Keep parents active and continuously
informed. Have students constantly informed, guided
and supported. Add value to the work of
administrative staff. Make the most of your
Description
Case Study
Community
The term Community includes processes which are associated with the "soul" of
a school, since they support the educational community functions and cover
Parents the needs for communication and cooperation of various groups (students,
Student teachers, parents, administrators). The processes included in this group are
linked to school dynamics and its ability to face challenges, to assimilate
Teachers
innovations and to evolve in a dynamic social environment. The learning
process thrives in a highly interactive social environment, where all participants
have access to information and contribute in a creative way to the creation of
Admins environment in organization, in which this procedure takes place.
Information and Communications Technology (ICT) can act as the natural
space, even if it is virtual, in which communication, interaction and cooperation
between members of various groups of the educational community take place,
bringing to the latest, features of a truly active and creative social structure.
Specifically, the procedures and operations which are included in this section
may relate to: the ability of teachers to have at their disposal tools to manage
their class at any time as well as to be at the same time in a dynamic
interconnection with the members of other groups of the community; the
ability of students to be aware of their progress and their overall image as well
as to access ancillary content and tools by being dynamically interconnected
with classmates and teachers; the ability of parents to receive immediate
information about the progress of their children, their obligations, the
community events that concern them and be dynamically interconnected with
teachers and administration; finally, the possibility of managers to take
executive briefing about the activity of other groups and to provide selective
and targeted feedback.
The use of ICT in the direction of implementing a single space of
communication between the members of educational community, apart from
improving the daily function of the organization, may also contribute to the
opening of its walls towards society and eventually to the creation of an
attractive profile that can contribute significantly to the increase in its size.
Based on Dynamics CRM and Office 365, as well as by leveraging the
creativity of Microsofts people and specialized partners, a series of solutions
has been developed that may give the organization the opportunity to create a
vital space for the operation of the educational community.
Parents
Student
Teachers
Parents
Admins
Procedures related to the briefing/update of parents and their

communication-interaction with members of other groups of the
educational community. These procedures may concern:
Briefing about the progress and the overall image of their children
(such as absences and behavior)
Briefing about tasks, events, milestones and bus route schedules
Information on financial obligations, payments and milestones
Access to discussion boards and chat rooms
Requests for meeting teachers
Submission of notifications to school concerning their children
(such as absences and problems)
Submission of feedback to school

Systems solutions, based on Dynamics CRM, which in collaboration
with Learning Management Systems, based on Office 365, and
custom applications developed by Microsoft's partner network, are
able to create and provide the educational community with a rich
interactive environment.
Parents
Student
Teachers
Student
Admins
Procedures associated with the briefing, support and communication

of students with teachers and classmates. These procedures may refer
to:
Briefing about his/her progress and overall image (such as

absences and behavior)
Access to calendars, task lists, milestones, events
Possibility to enroll in events and activities, to send/receive
meeting requests etc
Access to discussion boards, chatrooms and virtual teams
Instant communication with tutors and mentors
Creation of student portfolio
Access to multimedia educational content
Participation in self-assessment procedures

with Learning Management Systems, based on O 365, and custom
applications developed by Microsoft's partner network, are able to
create and provide the educational community with a rich interactive
environment.
Parents
Student
Teachers
Teachers
Admins
Procedures associated with ability of teachers to manage the class and

maintain a dynamic interconnection with members of other groups of
educational community. These procedures may include:
Management of class (such as grades, absences, behavior and class

charts) along with parallel and simultaneous briefing of students,
parents and administration
Personalized briefing of students
Mentoring and tutoring activities
Requests for meeting parents
Submission of notifications and of reports to the organization
Participation in assessment procedures

solutions, based on Dynamics CRM. In collaboration with Learning
Management Systems, based on Office 365, and Microsoft Educator
Community content for professional development and collaboration
with innovative educators worldwide, teachers will drive innovations in
the classroom and keep students engaged.
Parents
Student
Teachers
Principles and administrative staff

Admins
Procedures associated with the possibility of managers to receive

selective information from other members of the educational
community and to intervene selectively in response. These procedures
may concern:
Reports about the progress of classes, departments and of individual

students, open/unsettled economic issues etc.
Meetings with teachers, parents and students as a result of the
above reports
Announcement of events and management of enrolling requests
Processing of requests and proposals
Motivation of members of other groups

with Learning Management Systems, based on Office 365, and
custom applications developed by Microsoft's partner network, are
able to create and provide the educational community with a rich
interactive environment.
Parents
Student
Teachers
Community Case Study

Admins
the teacher finds out that

two students are absent.
At the beginning of the
second week of the 1:1
laboratory
Thus, he opens the specialized

application for teachers that is installed
on his mobile device in order to check if
there is any relevant information from
their parents.
and sends
them a
relative
reminder
He finds out that only 65% of projects has been

submitted, then selects those students who have not
yet submitted their project
Parents
Student
Teachers

Admins
Upon completion of the

laboratory and given the
fact that for the next two
hours, he has not any
teaching obligations, the
teacher is sitting at the
teachers office, in order to
assess the submitted
projects. For each project
that he assesses, he
registers the related grades
according to the model of
knowledge and skills that
has already been created.
Parents
Student
Teachers

Admins
The parents of those students who were absent as well as the rest of the parents for whatever
concerns them receive, on their mobile device, a notification sent from the school of their children,
then they open the specialized parent portal application and get the following information: the first
learns about the unjustified absence of his child and reads the notification about the upcoming
deadline of the unsubmitted/pending project , while the second receives the thank-you message for
informing school about the absence of the child and gets notified about the grade his child received
for the recently submitted project. Both parents receive a reminder about the upcoming payment of
the third installment for tuition fees as well as the details and cost of the upcoming excursion. They
also get informed about all tasks and homework that their children have this week. The first parent
sends a meeting request to the teacher who is in charge of that laboratory and simultaneously
submits a proposal concerning the optimization of the period of time that students have for project
submission and for the completion of their obligations in general.
Parents
Student
Teachers

Admins
At the same time the absent students - like the rest of the
students for whatever concerns them - through their
specialized application available on their mobile devices, are
informed about the notification their parents received for
their absence and about the progress of their projects. The
first student receives a message informing him that he has a
2-day extension in order to submit his project and a meeting
request from the teacher for the next day. Then he rushes to
activate his notebook in order to open the specialized
learning management platform (Learning Management
System) to access the educational content that is uploaded
by the teacher and his classmates and to find all the relevant
instructions. After several hours of studying, he submits his
project on the platform. The second student, after seeing the
grade for his project, thinks that it would be a good
opportunity to submit a request for joining the upcoming
excursion, considering that his father would willingly give his
online authorization since he would see the approval request
along with the grade for the project.
Parents
Student
Teachers

Admins
The schools
management board
receives a message
informing them that a
significant percentage of
students were late on
the submission of a
project and that some
parents have
complained about
excessive workload.
Thus, managers convene
a meeting, inviting the
teacher, the academic
responsible person and
the headmaster of this A creative web is woven through the
grade. participation of all members of the
educational community and the
support that Microsoft tools offer.
Community Case Study (Storyboard 1/2)
At the beginning of the second week of the 1:1 laboratory, the teacher finds
Parents out that two students are absent. Thus, he opens the specialized application
Student for teachers that is installed on his mobile device in order to check if there is
any relevant information from their parents.
Teachers
He discovers that for one of the students, there is not any information, while
for the other a notice was left by his mother referring to delayed arrival. The
Admins teacher updates the system about the inexplicable absence, which activates
the automatic notification for the parents of the particular student.
Given that this day is the deadline of submission of their first project for the
laboratory, the teacher consults the specialized application in order to check
the progress on projects. He finds out that only 65% of projects has been
submitted, then selects those students who have not yet submitted their
project and sends them a relative reminder.
Upon completion of the laboratory and given the fact that for the next two
hours, he has not any teaching obligations, the teacher is sitting at the
teachers office, in order to assess the submitted projects. For each project
that he assesses, he registers the related grades according to the model of
knowledge and skills that has already been created.
The parents of those students who were absent as well as the rest of the
parents for whatever concerns them receive, on their mobile device, a
notification sent from the school of their children, then they open the
specialized parent portal application and get the following information: the
fisrst learns about the unjustified absence of his child and reads the
notification about the upcoming deadline of the unsubmitted / pending
project, while the second receives the thank-you message for informing
school about the absence of the child and gets notified about the grade his
child received for the recently submitted project.
Community Case Study (Storyboard 2/2)
Both parents receive a reminder about the upcoming payment of the third
installment for tuition fees as well as the details and cost of the upcoming
Parents excursion. They also get informed about all tasks and homework that their
Student children have this week. The first parent sends a meeting request to the
teacher who is in charge of that laboratory and simultaneously submits a
Teachers
proposal concerning the optimization of the period of time that students
have for project submission and for the completion of their obligations in
general.
Admins
At the same time the absent students - like the rest of the students for
whatever concerns them - through their specialized application available on
their mobile devices, are informed about the notification their parents
received for their absence and about the progress of their projects. The first
student receives a message informing him that he has a 2-day extension in
order to submit his project and a meeting request from the teacher for the
next day. Then he rushes to activate his notebook in order to open the
specialized learning management platform (Learning Management System)
to access the educational content that is uploaded by the teacher and his
classmates and to find all the relevant instructions. After several hours of
studying, he submits his project on the platform. The second student, after
seeing the grade for his project, thinks that it would be a good opportunity
to submit a request for joining the upcoming excursion, considering that his
father would willingly give his online authorization since he would see the
approval request along with the grade for the project.
The schools management board receives a message informing them that a

significant percentage of students were late on the submission of a project
and that some parents have complained about excessive workload. Thus,
managers convene a meeting, inviting the teacher, the academic responsible
person and the headmaster of this grade.
A creative web is woven through the participation of all members of the

educational community and the support that Microsoft tools offer.
Social
Communication
Marketing
Communication and promotion:

Manage leads and opportunities.
Design and deliver digital campaigns.
Communicate through multiple synchronous and
asynchronous channels. Collaborate with colleagues and
members of the community. Stay on the top of social
media. Make the most of the digital village
Description
Case Study
Communication & promotion

The term Communication and Promotion encompasses procedures
relating to school profile and work, its active presence in social media
Social
and its communication as well as interaction with prospective students
and their relatives.
Communication
The processes included in this group, are connected, to a first level, with
the possibility for the school: firstly, to highlight its work, the
opportunities which it offers as well as its achievements through
multiple channels (website, mobile device, social media, live
Marketing
events); secondly, to successfully gather and manage requests of
interest submitted through these channels.
At a second level, these specific procedures concern the possibility of

the organization to communicate effectively with selected groups of the
targeted population in order to inform them about new products,
services, offerings etc.
Beyond the potentiality of communicating with the outside world

(outbound), these specific procedures are related to the communication
that takes place within the organization in order for the educational
community (students, parents, teachers, alumni) to be always well
informed about the activities and strategy of the organization, so that
everybody can act as a word of mouth promoter of the organization.
In the field of social media, the above processes relate to the possibility
of the organization to deploy effectively the specialized communication
channels in order to promote its work while seizing upon their
enormous potentiality for gathering interest requests on the basis of the
service terms of each media.
Based on Dynamics CRM and Microsoft partner solution school will

have opportunity to conduct compelling promotion and
communication both inside and outside the organization.
Social
Communication
Marketing
Marketing
Procedures associated with ability of school to plan and manage the

promotion of the organization at its internal and external environment.
These procedures may concern:
Capturing requests of interest for school services from multiple

channels (website, social media, events, phone calls)
Unified management of candidate students
Design and automation of promotional actions via email and SMS,
addressed to specific groups of the school targeted population
(segmentation) and feedback receiving concerning the success rate
of these actions
Planning of promotional activities to satisfy certain criteria
Planning of promotional activities inside the school

solutions based on Dynamics CRM, which in cooperation with
applications based on Office 365 (SharePoint, Sway, OneNote) and
specialized applications developed by Microsoft's partner network, are
able to establish and provide the educational community with a
powerful and flexible communication platform.
Social Communication
Procedures associated with ability of the school to setup, manage and

Communication support communication channels in order for it to communicate with
the members of the educational community as well as with its external
environment. These procedures may concern:
Marketing
Sending informational content under the form of e-mails,

newsletters, notifications to the members of the educational
community
Setup, operation and administration of asynchronous as well as
synchronous communication channels for the communication and
cooperation among members of the educational community, groups
and members of different groups through text or video
Communication with the external school environment through
targeted presentations which promote its work at its website, and
data collection through appropriately designed forms
Cooperation of the educational community members in the field of
document and file management

Social
Communication
Social
Marketing
Procedures associated with the ability of the organization to plan and
manage its promotional activities using social media. These procedures
may relate to:
Capturing requests of interest for school services from multiple

channels (website, social media, events, phone calls)
Unified management of candidate students
Design and automation of promotional actions via email and SMS,
addressed to specific groups school targeted population
(segmentation) and feedback receiving concerning the success rate
of these actions
Planning of promotional activities on the basis of satisfying certain
criteria
Planning of promotional activities oriented towards the interior of
the organization

Social
Communication
Communication & promotion Case Study

Marketing
The directors of the educational organization

launch a series of promotional activities
These actions aim to motivate the internal

environment of the organization (parents,
alumni and faculty/staff members) to
spread the work of the organization as well
as to promote it across its outer
environment.
These actions include the organization of

numerous events, the prosecution of a
competition via Facebook, as well as the
announcement of many offers through
the organizatioands website.
Social
Communication

Marketing
These data derive from the communication

channels mentioned above (Facebook,
website, events), as well as from the call
center, and they are automatically inputted
in to School Information System based on
Dynamics CRM.
By using the same application, informative actions

are being planned concerning school programs and
activities which are targeted to specific groups of
interest.
Social
Communication

Marketing
The stored data are being updated according to the results of the promotional
activities, while the latter are scheduled to be repeated automatically every time a
new training program is being created, which may interest a specific group.
The organization, supported by Microsoft, makes its steps on the magical world of
Digital Marketing.
Communication & promotion (Storyboard 1/2)
In the context of its commercial policy, the directors of the educational

Social
organization launch a series of promotional activities. These actions
aim to motivate the internal community, parents, alumni and
faculty/staff members, to spread the work of school as well as to
promote it across its outer environment.
Communication
These actions include organization of numerous events, competition

via Facebook, as well as the announcement of many offers through the
school website.
Marketing
As a result of these actions and other similar activities that took place
in the past, a series of new registrations has been realized and a
considerable number of prospective students has been accomplished
after expressing interest to join the school.
These data derive from the communication channels mentioned above

(Facebook, website, events), as well as from the call center, and they are
automatically inputted in the School Information System based on
Dynamics CRM.
School marketing manager utilizes specialized application, which is

included in the School Information System, to perform promotional
activities and to organize all data into groups of interest based on
common characteristics.
By using the same application, informative actions are being planned

concerning school programs and activities which are targeted to
specific groups of interest.
Members of these groups receive personalized emails, newsletters

and SMS, while marketing manager receives feedback about level of
influence of these messages.
Communication & promotion (Storyboard 2/2)
The stored data are being updated according to the results of the
promotional activities, while the latter are scheduled to be repeated
Social
automatically every time a new training program is being created,

which may interest a specific group.
Communication
The organization, supported by Microsoft, makes its steps on the

world of Digital Marketing.
Marketing
Authentication
Devices
, PCs &WSs
eMail
Security:
Create a secure space for your data, devices and systems.
Have your teachers and student enjoy a secure working
environment. Reassure parents fears and anxieties. Make
the most of safety
Description
Case Study
Authentication
Devices
, PCs &WSs
eMail
Security
The safety of users, data and devices becomes an undeniable need as
the use of information systems is growing at a staggering rate.
Safety emerges as an extremely important factor in the field of

educational organizations, firstly, because the learning process takes
place in environments that should create a high sense of security for
the participants and, secondly, because the data concern underage
students.
Microsoft provides educational institutions with a well-rounded toolkit

which can shield them and let them engage, undistracted, in their
educational work.
Starting from the authentication of users and Active Directory, and

proceeding with Intune for Education for the safety of mobile devices,
applications and workstations/clients, along with the Rights
Management Service for the controlled access to data and finally with
Microsoft Exchange Server & Exchange Online for the safety and
security of emails, Microsoft creates a secure ecosystem in which the
learning process takes place undisturbed.
B.O. M.K. 2017

Authenttication
Devices
, PCs &WSs
eMail
Authentication
Procedures associated with the authentication of an object, a user or a

computer in order for it to have access to specific data, services or
applications, after its successful recognition. These procedures may
relate to the:
Verification of user data

Assignment of user access permissions based on his identity or on
the group to which he belongs
Implementation of security policies on the basis of creating different
groups of users with specific access permissions
Control about usage of external storage device
Access and editing permissions regarding individual files
These procedures are fully supported by Active Directory applications

that can achieve the authentication of users and the assignment of
access permissions to them, as well as by the Rights Management
Service which can accomplish the controlled access to specific data.
B.O. M.K. 2017

Authentication
Devices
, PCs &WSs
eMail
Devices
Procedures associated with the ability of school to manage stationary

and mobile devices in a secure way, as well as the access permissions
of these devices regarding data and services of the School. These
procedures may concern the:
Management of device regardless of its operating system

Registration of device in the Information System of the organization
along with the concurrent installation of learning applications
Restriction of access to specific files and websites
Protection from "unregistered" device access
Locking of devices and data deletion from stolen devices
Reducing replication and saving of data which are included in
school applications
These procedures are fully supported by Intune for Education

application.
Authentication
Devices
, PCs &WSs
eMail
PCs & workstations
Procedures associated with the ability of school to manage

workstations/clients and servers in a secure way. These procedures may
refer to:
Unified management through a single console for managing

devices
Protection against threats
Collection of information regarding the configuration of hardware
and software installed on individual workstations/clients
The configuration of security policies on individual
workstations/clients
Backup and recovery of information
These procedures are fully supported by Intune for Education and

Azure cloud services
Authentication
Devices
, PCs &WSs
eMail
eMail
Procedures associated with the ability of school to manage the email

communication between members of the educational community in
a secure way. These procedures may refer to:
Protection against threats that could be included in attachments or

related links inside a message
Protection of sensitive corporate data by preventing sending them
via email
Specifying access policies at the email service for mobile devices
Control of outbox/ready to be sent messages regarding their
content, warning placement and possible redirection of messages
Spam protection
These procedures are fully supported using Microsoft Exchange

Server & Exchange Online.
B.O. M.K. 2017

Authentication
Devices
, PCs &WSs
Security Case Study

eMail
The educational organization has

chosen new mobile devices for the
implementation of the 1:1 program
and has forwarded the relative
catalog of devices to parents in
order for them to proceed to their
desired purchase.
By using Intune for Education,

students register their mobile
device to the organization and
acquire access permissions to the
school files and e-mail service,
while every educational application
that they need, gets installed on
their devices.
Authentication
Devices
, PCs &WSs
Security Case Study

eMail
In parallel, the organization

provides teachers with new
laptops. Through the use of
Intune for Education, the
organization implements the
security policy for the specific
hardware units and checks, on a
daily basis, all the applications
which are installed on them.
Finally, a new security policy and the internal regulation of the

email service - which is controlled and monitored by Microsoft
Exchange Server & Exchange Online - of the organization are
announced.
The organization is now secure under Microsoft's shield and

can proceed to the fulfillment of its task undistracted.
Security Case Study (Storyboard)

Authentication
Devices
The educational organization has chosen new mobile devices for the
, PCs &WSs
implementation of the 1:1 program and has forwarded the relative
catalog of devices to parents in order for them to proceed to their
desired purchase.
eMail
By using Intune for Education, students register their mobile device to
the organization and acquire access permissions to the school files
and e-mail service, while every educational application that they
need, gets installed on their devices.
The very next day, a student states that he has lost his device. However,
after a few hours, he finds it but he cannot access it anymore as Intune
for Education has automatically locked the device and has deleted all
school data that was saved on it.
In parallel, school provides teachers with new laptops. Through the use
of Intune for Education, school implements the security policy for the
specific hardware units and checks, on a daily basis, all the applications
which are installed on them.
Finally, a new security policy and the internal regulation of the email
service - which is controlled and monitored by Microsoft Exchange
Server & Exchange Online - of the organization are announced.
The organization is now secure under Microsoft's shield and can

proceed to the fulfillment of its task undistracted.
We would love to hear from you!
You can contact us at:
Microsoft Estonia Microsoft Romania

eteefwrd@microsoft.com v-admano@microsoft.com
Microsoft Czech Republic Microsoft Russia

skolstvi@microsoft.com k12casa@microsoft.com
Microsoft Microsoft Serbia

a-vanean@microsoft.com mkt-srb@microsoft.com
Microsoft Magyarorszg Kft. Microsoft Slovakia

ethufwrd@microsoft.com skolstvo@microsoft.com
Microsoft Polska Microsoft Ukraine

edukacja@microsoft.com edu-ua@microsoft.com

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Make the most of Microsoft

School Modernization Guide

You can contact us at: askmsedu@microsoft.com

Microsoft Estonia Microsoft Romania

Microsoft Czech Republic Microsoft Russia

Microsoft Microsoft Serbia

Microsoft Magyarorszg Kft. Microsoft Slovakia

Microsoft Polska Microsoft Ukraine

Have your teachers and student enjoy a secure working environment.

environment. devices, assets and procurements

The term Infrastructure includes schools processes and elements that

through cost reduction and by freeing up resources that can be deployed in

Relying on Dynamics CRM for the daily management of the organization,

Infrastructure Case Study

Request for first meeting

Student data Collection

Infrastructure Case Study

Informing Parents with SMS, email.

Candidate Student Interview

Infrastructure Case Study

hrough the Power BI teachers, directors and

Our student becomes a member of the

Infrastructure Case Study (Storyboard 1/2)

The secretariat of the school, which is supported by Microsoft, receives a

During the meeting, the recruiter of the school proceeds in a structured

Infrastructure Case Study (Storyboard 2/2)

Right after the payment, candidate is upgraded to student, following by the

IT Manager - through the specialized report produced by Power BI- receives

The School manager receives through the specialized dashboard produced

School powered by Microsoft welcomes new students.

Procedures that relate to the operation of school bus service and

These procedures are fully supported by Student Information System

Procedures related to management of school library. These

Cataloging of book titles, CDs etc.

These procedures are fully supported by Student Information

Procedures related to management of school canteen and/or

Expression of interest for a specific menu

These procedures are fully supported by Student Information

Procedures associated with school structure, staffing and student

Support in selection of students and their relative records

These procedures are fully supported by Student Information Systems

Procedures related to management of invoices, quotes, payments and

Creation and management of multiple pricelists

These procedures are fully supported by Student Information

Procedures related to maintenance of school infrastructure. These

These procedures are fully supported by Student Information Systems

The term Instruction includes processes in school that are

Within the framework of these procedures, Information and

The use of ICT, towards the implementation of an individualized

Based on Dynamics CRM, Office 365, Microsoft Classroom for

Procedures related to classroom management and the creation of a

Creation of multilevel and parametric models of evaluation that will

These procedures are fully supported by Student Information Systems

Procedures related 1:1 teaching model, according to which each

Mobile Device Management in class

These procedures are fully supported by Learning Management

Procedures associated with evelopment and distribution of

Creation of digital educational content through the use of

The processes for development are fully supported by authoring

Procedures related to management of feedback and its assessment

Creation of online questionnaires and tools for trends and

These procedures are fully supported by Student Information

Content Devices for teachers and students