Professional Documents
Culture Documents
AC 220
BACHELOR OF ACCOUNTANCY
GROUP ASSIGNMENT
INTEGRATED CASED STUDY
MAF680
Prepared by: -
Prepared for:
Madam Indarawati
CASE STUDY 2 : CHICKEN RUN
(From his room, En. Selamat called his assistant En. Kassim to discuss about
the company Debtors Aging Report as at 31 dec 2012)
En Selamat : Kassim , could you come to my room now. I need to discuss with
you.
(Kassim knock the door and enter the room after get permission from En.
Selamat)
En Selamat : Kassim, I want you to prepare the Debtors Aging Report as at 31 dec
2012.
En Kassim : Ok boss, when you need it?
Ms. Choi :What you have for your lunch today Azura?
Pn.Azura : Chicken curry and rice. My husband wants to eat chicken curry and
asked me to cook for him. So I tapau one for him and one for me.
Pn. Azura :Yes, please..but it is a little bit spicy.(..give a smile face to Ms.Choi)
Ms. Choi :It is Ok..i love spicy food..ErmmAzuraI have something to tell you.
Its about Cold Gold Sdn Bhd. Actually I am worried about their
account.
As you know, they are our major customer but their credit limit had
gone into its level.
Pn.Azura :Yes Ms. Choi, I noticed and also concerned about it.
Ms.Choi :Yes Azura, you must prepare for auditors visit in the following month.
And I have to tell En. Selamat. He must not let us to continue supply
products to the company.
(A few weeks later after reminder been forwarded to customer for their
outstanding balances, Pn. Azura had prepared and submitted a report based
on customers responses to the Credit Controller and highlighted the finding
to en Kassim also)
Pn Azura :This is the Report that I have done based on the Debtors responses
of their outstanding balances. We had forwarded an outstanding
balances reminder to our customer a few weeks ago and the responses
are very good and positive.
Ms. Choi :OkGood AzuraLet me seeI think everything is in order. We have
all the records and the name. We can give to the auditor later.
(On the next day, Ms. Choi presented the report to En. Selamat. In the meeting,
she had reveal the real situation of which involving the Major customer of the
company)
SCENE 3 CUSTOMER COMPLAINT
Siva : Good morning Madam I want to ask about my bill. I do not understand
Why it still outstanding because I already paid. How your staff do their
work. This really makes me angry. I dont care.! I want to see your
manager now! Otherwise I will make a police report against this matter.
Siva : Cheh! Porrdahhh You are saying that your system is right and I am
wrong. Excuse me. I came here last month and paid my bill to your
staff. His name is En. Munir if I am not mistaken. I have the receipt
here as proof, how come you say like this. I cannot stand anymore.
Where is your manager? I want to see him now or else I will make
noise because I really not satisfied with this matter.
Ms Choi : OkI am getting confused right now...From our record, we did not
received any payment from you until now.
Siva :Please dont waste my time. Call your manager now!~I want to see
him.
Ms Choi : Ok.ok..Please cool down Sir. I think the manager might be busy right
now. Give me one minute. Let me check whether the Manager is
available or not.
( Ms. Choi makes a phone call to En. Kassim and story about the
situation that she is facing at the moment)
Hello..En.Kasimsomeone wants to see you.
En Kassim :Hello.. Mr. Siva is it? Have a seat please..Ok tell me what is your
problem.
Siva :Now you listen to me. I had cleared my entire outstanding bill last
month. I came to your office and paid to your officer by cash. If I am
not mistaken his name is En. Munir. He gave me this receipt. Two
weeks ago I received a statement showing that my account is still
outstanding. What the hell is that? I paid already. Aiyooo...
En Kassim :Ok Mr. Siva...I will settle your problem as soon as possible.
Siva :Huh! You better make sure there is no more outstanding bill in my
account. I pay a lot, and I dont care! I dont want to pay the
outstanding twice. Or else I will make a police report because of fraud
and manipulation.
(En. Selamat accompanied by En. Kassim meet his best friend Azman who is
the Executive Director of Cold Gold Sdn Bhd and also major customer of EPM
to discuss about their outstanding account and also to seek for a better
solution)
En Selamat : It is related to your company debt. Now things are not in good
shape. Our cash flow for operating is not sufficient to cater the
increase of others cost. Especially the overhead cost.
(After the Board meeting, En. Selamat has make an announcement to all the
staffs based on the Board Paper)
En Kassim : Attention everyone, please be quiet.
En Selamat : I would like to thanks to all of you and I have good news to share with
you. We have manage to collect the amount owing from En Azman
company and credit to En Kassim for follow up and follow through and
the commitment, integrity and excellent teamwork shown by the
account and credit controller that manage to save our company before
it became liquidation bungkuss..
En Selamat : YeahI forgot,.the board has agreed to provide all of you with 2
months bonus.and we all can go for family outing in Australia.dont
worry all are sponsored .so , once again thank you and hopefully we
can improve and eliminate the mistake in the future. So thank you .