Service Information

LBP-FAX/LBP-MFP(NEW)
Office Imaging Products Quality Assurance Center
HARDWARE

Model: Ref No.:

imageRUNNER 1133 F9-T01-M20-10006-02 EMEA
imageRUNNER 1133A
imageRUNNER 1133iF Date:
August 8, 2013
Approved by:
Ishioka Jun-ichi

Revised:
Addition of the Service Parts.

Location:
EU
Subject:
Measure against 0184 Jam Code that occurs during double-sided printing (imageRUNNER1133/1133A)
Symptom
During double-sided printing, 0184 Jam may occur when 2nd page is being printed. Jam may occur on media with
the paper weight of 80g/m2, and does not occur on media with any other paper weight due to differences in toughness
of paper and differences in angle of paper entering the feed path.
0184 Jam: Duplex Feed Sensor Delay Jam

Cause
One of the parts at paper inlet of Duplex pick-up guide in Duplex feeding unit where 2nd page goes in had uneven
surface caused by defects in the mold.

Factory Measure
The mold with the problem has been removed from the production starting April 2013. Since then, we made
modifications on the mold, and the Duplex pick-up guide produced with the new mold has been introduced into the
production starting May 2013.

Servicing Work
When the above symptom occurs, prepare a Duplex pick-up guide and replace it by following the attached "Duplex
pick-up guide replacement procedure".

(1/2)
 F9-T01-M20-10006-02

Service Parts

Stock
No. Parts Number Description Q'ty Stock Fig. No.
Date

Ol
d
1 In stock 101
Ne D
RC2-6128-000 GUIDE, PAPER PICK-UP 0->1
w

Duplex Pick-Up Guide replacement procedure follows on the next few pages. If the spare part is not available you can
use the existing one when modified. Use the procedure on the last page to carry out the modification

(2/2)
Duplex Pick-Up Guide Replacement Procedure rev.01

■ Removing the Left Cover Unit

Remove the cassette [1]. Press the Open button [2],

1
and open the Front Cover [3].

2 Open the ADF Unit + Reader Unit [1].

Place the host machine [1] while shifting the left side of
it approx. 100mm from the working table to release the
claw at the lower side of the Left Cover Unit.
3
Caution:
Be Careful not to drop the host machine when shifting
it.

4
Release the claw [1].

While opening the Left Cover Unit [1] in the direction of

5
the arrow, release the 2 Claws [2] at lower side.
 Release the claw [2] while pulling the Left Cover Unit [1]
6
in the direction of the arrow.

Remove the Left Cover Unit [1] in the direction of the

7
arrow.

■ Removing the Right Cover Unit

Remove the cassette [1]. Press the Open button [2],

8
and open the Front Cover [3].

9 Open the ADF Unit + Reader Unit [1].

10 Release the claw [1], and remove the Arm Cover [2].

Release the Connection of Arm [1] and turn it toward

the rear.

Caution:
11
When opening/closing the ADF+Reader Unit after
releasing the arm, be sure to perform the work while
supporting the ADF+Reader Unit. Be careful not to get
your hand caught.
 Place the host machine [1] while shifting the left side of
it approx. 100mm from the working table to release the
claw at the lower side of the Right Cover Unit.
12
Caution:
Be careful not to drop the host machine when shifting it.

Close the ADF Unit + Reader Unit, and release the 2

13 Claws [2] at lower side while pulling the Right Cover
Unit [1] in the direction of the arrow.

Open the ADF Unit + Reader Unit [1], and release the
14 claw [3] while pulling the Right Cover Unit [2] in the
direction of the arrow.

15 Remove the Right Cover Unit [1].

■ Removing the Front Cover Unit

16 Remove the Link [1].

Remove the 2 Screws [2] and remove the Front Cover

17
Unit [1].

■ Removing the Fan

[2]

18 Remove the 2 Screws [2] and remove the Fan.

19 Slide and turn the cover to remove it.

■ Removing the Multi-Feeder Pick-Up Roller Shaft (No need to remove it completely)

20 Release the claw of the Bushing and slide the Angular

Shaft to the left.

Remove the Multi-Feeder Pick-Up Roller Shaft from the

Right End Plate.
21
Caution:
Be careful not to lose the spring.

■ Removing the screws from the Multi-Feeder Guide

[3

22 Remove the 3 screws [3] from the Right End Plate.

[2
23 Remove the 2 screws [2] from the Left End Plate.

[2
24 Remove the 2 screws [2] from the Multi-Feeder Guide.
 [1

25 Remove the screw [1] from the Sensor Unit.

Remove the Sensor Unit.

26 Caution:
Be careful not to cut the lead wire when removing the
Sensor Unit.

■ Removing the Duplex Pick-Up Guide

Insert a flathead screwdriver in the area marked by the

red box.

27

Move the flathead screwdriver to the right side to pry

the boss out the end plate.

Caution:
Be sure to slowly widen the gap until the boss comes
28
out. Too much gap may cause chassis of the End Plate
to deform.

When the boss comes out, pull out the Multi-Feeder

29 Guide [1].
[1
 Caution:
30
[2 Be careful not to cut the lead wire [2] of the Sensor Unit.

Remove and replace the Duplex Pick-Up Guide.

31

■ To reassemble the machine, attach the parts in the reverse order of removal.
 Removing the uneven surface of iR1133 paper guide to prevent 0184 paper jams

The number RC2-6128 lot 14-1 is an example of a guide which is known to have an uneven surface. There is a small
ridge along the guide where the small ends of the wedge shaped supports meet the guide (circled). After following the
procedure to remove the paper guide, gently removing the ridge with extra fine sandpaper and polishing will resolve
the jamming problem. In the absence of a new guide this countermeasure has proved successful. Please note the
moulding has been changed and there have been reports of 14-1 without the ridge.

The batch number RC2-6128 1-1 is a sample of a guide which does not have the uneven surface and this guide works
without a problem. You will notice there is no ridge on this guide.