Professional Documents
Culture Documents
BY
C. JOHN WILLIAMS
(08BSHYD0323)
This report “A Comparative Analysis of Unit Linked Insurance Plans (ULIPs) – An IDBI FORTIS
C.JOHN WILLIAMS
I would then like to thank my faculty guide, Prof. S Subramanian, for all his valuable inputs
and constant support towards me throughout my project and providing me an opportunity
to learn outside the class room. It was a truly wonderful learning experience.
I would like to thank the training heads Mr.Anand, Ms Sudha and Sales executive Ms Priya for
helping me with the training and other activities and constantly motivating me to give my best.
I would like to dedicate this project to my parents. Without their help and constant
support this project would not have been possible.
I would like to thank all my friends who did their SIP from IDBI FORTIS for their
valuable suggestions and support.
Last but not the least I would like to thank all the respondents who offered their
opinions and suggestions and sometimes critical views throughout the survey which
made me constantly update myself come out with a successful project.
The project aims to make a detailed study of Unit Linked Insurance Plans (ULIPs) in
the Indian context, a comparative analysis of ULIPs of some well known selected
companies and in the process identify the strengths and weaknesses of IDBI FORTIS.
The different selected companies apart from IDBI FORTIS on which the project is
entirely focused are namely:
a. ICICI PRUDENTIAL
b. BAJAJ ALLIANZ
c. TATA AIG LIFE
d. LIFE INSURANCE CORPORATION OF INDIA
e. HDFC STANDARD LIFE
The comparative study is primarily based in terms of the various benefits offered viz.
Death Benefits, Health benefits, Maturity Benefits, financial benefits & other benefits.
The various parameters taken into consideration were flexibility, transparency, liquidity
and the number of funds options available.
The project consists of a detailed analysis of the comparison of various ULIPs of IDBI FORTIS
with that of the selected major players in the market. The results of the project have been an
outcome of a detailed analysis of collected secondary data and well supported by analysis of
primary data collected through a survey in the Hyderabad city. The project required me to
design a questionnaire and conduct a primary survey. The survey was mainly conducted to
study the consumer perception, opinion and awareness of various insurance products. The
number of respondents targeted was 133.The sample of respondents included was carefully
selected targeting respondents from all age groups. Also the preferences of the respondents
towards these selected insurance companies have been noted and the reasons analyzed. The
data gathered from the primary survey was coded in a statistical tool called as Statistical
Package for Social Science (SPSS) for analysis and to find various factors that affect an
investor decisions while choosing an investment option in this vast market.
Finally we interpreted the results of the project by combining both the primary and the
secondary data analyses then identified the areas where the company is really strong
and the areas where it needs to have a second look.
We have also found out the amount to which each of the selected companies was
affected due to the market slow down in the last one year
The project also involved a complete study of the positioning strategies adopted by IBDI
FORTIS in general. This includes a detailed study of the various advertising strategies as well.
Finally after a detailed study we have found out the merits and demerits of the IDBI
FORTIS and based on those we have given some recommendations to the company in
areas where the company to has to really work on.
Figure 1: The trend of the Indian insurance industry ($Bn) 2000-2011 ...................... 17
Table 1 : The list of life insurance companies in India ............................................... 18
Figure 2 : The market share of the Indian Life Insurance industry ....................................... 19
Figure 3 : Premium break -up under ULIPs ................................................................24
Table 2 : Types of funds under ULIPs ........................................................................26
Figure 4 : Advantages of Unit Linked Insurance Plans .............................................. 31
Table 3 : NAVs of HDFC Standard Life ......................................................................43
Figure 5 : NAVs of HDFC Standard Life .....................................................................43
Table 4 : NAVs of Bajaj Allianz ...................................................................................44
Figure 6 : NAVs of Bajaj Allianz ..................................................................................44
Table 5 : NAVs of ICICI Prudential .............................................................................44
Figure 7 : NAVs of ICICI Prudential ............................................................................44
Table 6 : NAVs of LIC .................................................................................................45
Figure 8 : NAVs of LIC ................................................................................................45
Table 7 : NAVs of IDBI FORTIS ..................................................................................45
Figure 9 : NAVs of IDBI FORTIS ................................................................................45
Table 8 : NAVs of Tata-AIG ........................................................................................46
Figure 10 : NAVs of Tata-AIG .....................................................................................46
Table 9 : Percentage change in NAVs of various companies due to recession ..........46
Figure 11 : Percentage change in NAVs of various companies due to recession .......46
Figure 12 : Break-up of respondents between different age groups ...........................47
Figure 13 : Break-up of respondents by their occupations ..........................................48
Figure 14 : Break-up of respondents based on their preferences for various savings
instruments ...................................................................................................................................................... 48
Figure 15 : Break-up of respondents based on factors influencing their decision .......49
Figure 16 : Break-up of respondents based on preferences for various forms of investment . 49
Figure 17 : Break-down of respondents based on their frequencies of investment.... 50
Figure 18 : Break-down of respondents who own/do not own an insurance policy .....50
In the commercial arena, the choice of an effective strategy is perhaps the most important and
the toughest decision to take. The decision to select among the grand strategies and deciding
upon which strategy will best meet the enterprise’s objectives is rendered complex by multiple
considerations. The same is also true with the insurance companies in India who are constantly
revamping their strategies and coming out with innovative options to stay in the competition.
There were days when Life Insurance Corporation of India (LIC) was the only insurance
company available to people in India and where people synonymised Insurance to LIC. Also
since it was a Public Sector Undertaking (PSU) it has a great support from people. But now
times have changed a lot of private players have entered into the fray. There have been a lot of
Indian companies collaborating with foreign insurance giants like ICICI Prudential, Bajaj Allianz
etc who have already made their presence felt in the Indian Insurance industry.
Even though LIC is still the market leader with more than over 60% of the market
share, the private players are giving it a tough time. Since the last decade the market
share of LIC had fallen down by about more than 20%.
The new private players have started offering a variety of unlimited schemes right from
insurance plans for a 30 day old baby to that of a 70 year old senior citizen. Also the
private companies have started creating the importance and need of insurance in
today’s life. They have started positioning their brands and are marketing their products
in such a way the people have started feeling the need of security in their lives.
Taking into account the huge population and growing per capita income besides several other
driving factors, a huge opportunity is in store for the insurance companies in India. According to
the latest research findings, nearly 80% of Indian population are without life insurance cover
while health insurance and non-life insurance continues to be below international standards.
And this part of the population is also subjected to weak social security and pension systems
with hardly any old age income security. As per our findings, insurance in India is primarily
used as a means to improve personal finances and for income tax planning; Indians have a
tendency to invest in properties and gold followed by bank deposits. They selectively invest in
shares also but the percentage is very small (4-5%). This in itself is an indicator that growth
potential for the insurance sector is immense. It's a business growing at the rate of 15-20% per
annum and presently is of the order of around more than $55 billion.
India is a vast market for life insurance that is directly proportional to the growth in
premiums and an increase in life density. With the entry of private sector players
backed by foreign expertise, Indian insurance market has become more vibrant.
Since the last decade the life insurance industry in India has been growing very fast
and many new companies have entered this business insurance. The Indian life
insurance industry has recorded a robust growth of more than 16 per cent for the nine-
month period which ended on December 31, 2008.It is expected to grow at an amazing
rate of 20 per cent this year Also in the present scenario the most sought after
insurance plans are the Unit Linked insurance Plans (ULIPs).
A ULIP is a life insurance policy which provides a combination of risk cover and investment.
ULIPs have gained high acceptance due to attractive features they offer like flexibility,
transparency, liquidity and a vast variety of fund option. Unit linked plans are suitable for all
customer profiles; however as a general belief the risk averse investors tend to choose
traditional plans and an informed customer prefers a ULIP. ULIPs offer the kind of flexibility that
no insurance product can. ULIPs essentially combine the benefits of an insurance policy and a
market-linked investment. Investors can select a ULIP with an equity-debt combination that is
in line with their risk profile. A risk-taking investor would typically select one with a high equity
component, while a risk-averse investor would opt for a debt-heavy one. Simply put, ULIPs are
structured in such a way that the protection element and the savings element are
distinguishable, and hence managed according to your specific needs. In this way, the ULIP
plan offers unprecedented flexibility and transparency.
So with many players around for a company to really be successful it has to really be
very efficient on all fronts. It has to constantly adapt to the changing consumer
preferences with a lot of new innovations and implementing new technology try to
different from the lot. Especially if it is a new player in the market the company has to
really work very hard to get into the completion and stay afloat.
The project is being done as a part of summer internship program of ICFAI Business
School-Hyderabad. The completion of the project is a partial fulfillment requirement for
being awarded the Masters in Business Administration (MBA) degree from the university.
This study aims to make a comparative study of the Unit Linked Insurance Plans
(ULIPs) of IDBI FORTIS Life Insurance Company with that of some major selected
players in the Indian insurance market and study the consumer perception towards
various insurance products. The comparative analysis is based on the empirical data
collected from the Hyderabad city. The study also aims to discuss in detail the various
positioning strategies adopted by IDBI FORTIS in general.
a. To compare the Unit Linked Insurance Plans (ULIPs) of IDBI FORTIS with
that of some other selected companies.
b. To identify the strengths and weaknesses of IDBI FORTIS and suggest areas
where it could focus more and improve upon.
c. To study the consumer perception towards various insurance products.
d. To study in detail the positioning strategies of brand IDBI FORTIS in general.
a. The study is confined only to a small segment of the entire population due to
monetary and time constraints and hence the results are applicable only to
the city of Hyderabad.
b. The scope of the project is limited to conceptual and marketing aspects of Life
Insurance Companies and doesn’t include Claim Settlement and the underwriting
part of the operations which are equally important aspect of learning.
c. It is not always possible to evaluate companies under similar parameters
since many companies deal with various businesses thus clubbing all the
companies on the same parameters is not always possible.
The following methodology has been followed to achieve the objectives of the project.
Step: 1
Developing a right research design and timeline for the project.
Step: 2
Collecting Secondary data of the insurance Industry
Step: 3
Designing of the Questionnaire
Step: 4
Analysis of secondary data
Step: 5
Pilot Study
Step: 6
Collection of primary data-Questionnaires and internet surveys
Step: 7
Analysis of primary data
Step: 8
Study of positioning strategies of IDBI FORTIS
Step: 9
Interpretation of the results
Step: 10
Preparation of the final report
In the data collection method, we have collected both primary and secondary data to
meet our objectives
Primary Data
The primary data was collected by a survey based on the questionnaire. It was formulated
on the basis of information carefully gathered by me about the various mindsets of the
people. This questionnaire was mainly formulated to target the common man to see his
perception and awareness of various investment options available. The number of
respondents targeted was around 150 and the survey was confined to Hyderabad city.
Secondary Data
The secondary data was collected directly from the companies and their websites and
internet surveys. Also a lot of similar research studies and journals have been referred to.
LITERATURE STUDY
Till today a lot of research has been done on the Indian insurance industry especially the life
insurance sector. The material for this study was collected from various internet sites, journals
and books by various authors. Similar research has been carried out by Sathak Mohanty who
worked on the risk profile of ULIPs and analyzed insurance as an investment option. He says
that Life Insurance Corporation of India (LIC) is still the undisputed leader in the Indian context.
According to Anita Gupta-director, marketing and communication, ING Vysa Life insurance
ULIPs are suitable for all types of customers, right from the lower class to the premium class.
Also according to the Financial express (Dated 12th April, 2009) ULIPs are flexible to the core.
During the course of the project some official studies on the products of Tata-AIG and HDFC
standard Life have been referred to. Also the books on Marketing Management by Philip Kotler
and that of Marketing Research by Naresh Malhotra were referred to gain a deeper insight on
positioning strategies and marketing research techniques. A lot of groundwork has also been
done by studying the vast range insurance products before taking up this research.
Insurance may be described as a social device to reduce or eliminate risk of loss to life
and property. Under the plan of insurance, a large number of people associate
themselves by sharing risks attached to individuals. The risks which can be insured
against include fire, the perils of sea, death and accidents and burglary. Any risk
contingent upon these, may be insured against at a premium commensurate with the
risk involved. Thus collective bearing of risk is insurance.
CHARACTERISTICS OF INSURANCE
1. Sharing of risks
2. Cooperative device
3. Evaluation of risk
4. Payment on happening of a special event
5. The amount of payment depends on the nature of losses incurred.
Insurance has a long history in India. Life Insurance in its current form was introduced
in 1818 when Oriental Life Insurance Company began its operations in India. General
Insurance was however a comparatively late entrant in 1850 when Triton Insurance
company set up its base in Kolkata.
a. Pre Nationalization
b. Nationalization and
c. Post Nationalization
Life Insurance was the first to be nationalized in 1956. Consolidating the operations of
various insurance companies formed Life Insurance Corporation of India. General
Insurance followed suit and was nationalized in 1973. General Insurance Corporation of
India was set up as the controlling body with New India, United India, National and Oriental
as its subsidiaries. The process of opening up the insurance sector was initiated against
the background of Economic Reform process, which commenced from 1991. For this
purpose Malhotra Committee was formed during this year who submitted their report in
1994 and Insurance Regulatory Development Act (IRDA) was passed in 1999. Resultantly
Indian Insurance was opened for private companies and Private Insurance Company
effectively started operations from 2001. (Source: www.irdaindia.org)
The insurance sector was opened up for private participation a decade back. For years
now, the private players are active in the liberalized environment. The insurance market
has witnessed dynamic changes, which include presence of a fairly large number of
insurers both life, and non-life segment. Most of the private insurance companies have
formed joint venture partnering well-recognized foreign players across the globe.
The Indian life insurance market generated total revenues of $41.36 billion in 2007, thus
Representing a compound annual growth rate (CAGR) of 11.84% for the period spanning
2000-2007. Life insurance market had a growth of $22.46 billion within a period of 7 years with
a growth rate of 118.24%. Estimated life premiums rose to INR 1,470,800 million ($36.77
billion) in 2006 from INR 1,301,540 million ($32.54billion) in 2005. We envisage that life
premiums in 2011 will be $65.96 billion, a growth larger than they were in 2007. The
performance of the market is forecast to accelerate, with an anticipated CAGR of 9.78% for the
four-year period 2007-2011 expected to drive the market to a value of $65.96 billion by the end
of 2011. There would be a growth of $24.6 billion i.e. 59.48% in the next 4 years.
Non-life premiums in India were $6.53 billion in 2007. Gross written premium (GWP) in the
Indian non-life insurance market reached a value of $5.75 billion in 2006, this representing an
annual growth of 13.55% for the period spanning 2006-2007. Estimated non-life premiums rose
from INR230 billion ($5.75 billion) in 2006 to INR261 billion ($6.53 billion) in 2007.
We anticipate that non-life premiums will grow by a CAGR of 9.40% between 2007-2011. We are
looking for non-life premiums to rise by $405 million over the five years to the end of 2011 with a
growth rate of 62.02%. (Source: http://www.scribd.com/doc/4996143/OVERVIEW-OF-INSURANCE-
SECTOR-INDIA,http://www.indiaprwire.com/pdf/pressrelease/200805079347.pdf)
With a huge population base and large untapped market, insurance industry is a big
opportunity area in India for national as well as foreign investors. India is the fifth
largest life insurance market in the emerging insurance economies globally and is
growing at 32-34% annually. This impressive growth in the market has been driven by
liberalization, with new players significantly enhancing product awareness and
promoting consumer education and information. The strong growth potential of the
country has also made international players to look at the Indian insurance market.
A booming life insurance market has propelled the Indian life insurance agents into the
‘top 10 country list’ in terms of membership to the Million Dollar Round Table (MDRT)
— an exclusive club for the highest performing life insurance agents.
(Source: http://www.marketsmonitor.com/Report/IM588_related.htm)
Minimum capital requirement for direct life and Non-life Insurance company is INR1000
million and that for reinsurance company is INR2000 million. A maximum 26% foreign
equity stake is allowed in direct insurance and reinsurance companies. In the 2004-05
budget, the Government proposed for increasing the foreign equity stake to 49%.
(Source: www.irdaindia.org)
As is evident from its very name, it deals with insurance of human life. “Life insurance
corporation of India”- a public sector undertaking has the monopoly in this sector since
its nationalization.
In our wordily life, whenever there is uncertainty, there is an involvement of risk. The instinct for
security against such risk is one of the basic motivating forces determining human attitudes. As
a squeal to this quest for Security, the concept of insurance must have been born. The urge to
provide insurance or protection against the loss of life & property must have prompted people
to make some sort of sacrifice willingly in order to achieve security through
“COLLECTIVE CO-OPERATION”, in this sense; story of insurance is probably as old
as the story of mankind.
All life insurance companies in India have to comply with the strict regulations laid out
by Insurance Regulatory and Development Authority of India (IRDA). Therefore there is
no risk in going in for private insurance players. In terms of being rated for financial
strength like international players, only ICICI Prudential is rated by Fitch India at
National Insurer Financial Strength Rating of AAA (Ind) with stable outlook indicating
the highest claims paying ability rating.
90.00
80.00
70.00
60.00
50.00
Life
40.00
Non-life
30.00
20.00
10.00
0.00
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Life Insurance Corporation of India (LIC), the state owned behemoth, remains by far
the largest player in the market. Among the private sector players, ICICI Prudential Life
Insurance(JV between ICICI Bank and Prudential PLC)is the largest followed by Bajaj
Allianz Life Insurance Company Limited (JV between Bajaj Group and Allianz).
(Source: http://www.scribd.com/doc/136703/Indian-Insurance-Changing-Trends-and-a-
Fresh-Perspective)
Right now there are a total twenty two life insurance companies operating in India, of
which one (Life Insurance Corporation) is a Public Sector Undertaking and the
remaining twenty are all private sector enterprises. (Source: www.irdaindia.org)
Figure 2: The market share of the Indian Life Insurance industry (figures are approximate)
(Source: As per a report published in 2008 by Ms Pinky Walia-Financial Advisor)
IDBI Fortis launched its first set of products across India in March 2008, after receiving the
requisite approvals from the Insurance Regulatory Development Authority (IRDA). The
company offers its services through a vast nationwide network across the branches of IDBI
Bank and Federal Bank in addition to a sizeable network of advisors and partners.
At IDBI Fortis, people endeavor to deliver products that provide value and convenience
to the customer. Through a continuous process of innovation in product and service
delivery the company intends to deliver world-class wealth management, protection
and retirement solutions to Indian customers
IDBI Ltd. continues to be, since its inception, India’s premier industrial development bank.
Created in 1956 to support India’s industrial backbone, IDBI has since evolved into a
powerhouse of industrial and retail finance. Today, it is amongst India’s foremost commercial
banks, with a wide range of innovative products and services, serving retail and corporate
customers in all corners of the country from over 490 branches and more than 600 ATMs. The
Bank offers its customers an extensive range of diversified services including project financing,
term lending, working capital facilities, lease finance, venture capital, loan syndication,
corporate advisory services and legal and technical advisory services to its corporate clients as
well as mortgages and personal loans to its retail clients. As part of its development activities,
IDBI has been instrumental in sponsoring the development of key institutions involved in
India’s financial sector – such as the Securities and Exchange Board of India (SEBI),
National Stock Exchange of India Limited (NSE) and National Securities Depository Ltd.
Federal Bank is one of India’s leading private sector banks, with a national network and
dominant presence in the state of Kerala. It has a strong network of over 550 branches
and 450 ATMs spread across India. The bank provides over four million retail
customers with a wide variety of financial products. Federal Bank is one of the first
large Indian banks to have an entirely automated and interconnected branch network.
They operate on the core banking platform and are RTGS/ NEFT enabled through
which the Bank offers state-of-the-art technology enabled products and services.
Fortis, a European financial services provider engaged in banking and insurance with a
presence in over 50 countries, offers its personal, business and institutional customers
a comprehensive package of products and services through its own channels, in
collaboration with intermediaries and through other distribution partners. With a market
capitalization of over EUR 40 billion, Fortis ranks among the 20 largest financial
institutions in Europe. Fortis’ sound solvency position and dedicated, professional
workforce of over 80,000, enables it to combine global strength with local flexibility to
provide its clients with optimum support and service.
VISION
MISSION
To be transparent in the way we deal with our customers and to act with integrity.
To invest in and build quality human capital in order to achieve the mission.
VALUES
Transparency: Crystal Clear communication to our partners and stakeholders
Value to Customers: A product and service offering in which customers
perceive value Rock Solid and Delivery on Promise: This translates into being
financially strong, operationally robust and having clarity in claims.
Customer-friendly: Advice and support in working with customers and partners.
Profit to Stakeholders: Balance the interests of customers, partners,
employees, shareholder sand the community at large
IDBI Fortis offers a variety of products targeting every customer right from a 3 month child to a
70 year senior citizen. All the products have been classified majorly under four plans namely
Wealthsurance
Homesurance
Bondsurance
Retiresurance
WEALTHSURANCE
The Wealthsurance Foundation Plan enables the customer to save and build wealth to
meet your financial goals. However, unlike other investment alternatives, it also enables
him to achieve his wealth goals even in the event of unexpected death, accidents,
disablement or serious illness. The Wealthsurance Foundation Plan can ensure that his
plans for wealth creation are achieved by protecting that plan with insurance benefits.
HOMESURANCE
The Homesurance Protection Plan is a reducing term plan, which provides insurance cover
equal to the outstanding balance of your home loan. In the unfortunate event of death of
the home loan borrower, the insurance cover enables repayment of the home loan liability.
BONDSURANCE
Bondsurance is a single premium plan which allows you to make a one-time investment and get a
guaranteed amount on maturity. You can choose a maturity period of 5 or 10 years for your
investment. At the end of the chosen period, you will receive a guaranteed maturity amount.
Besides the guaranteed maturity amount, Bondsurance also provides a life insurance cover. In case
of death before the maturity date, a Death Benefit which is also guaranteed will be paid. Thus you
can get life insurance cover, while earning an assured return on your investment.
RETIRESURANCE
Retiresurance is a pension plan without life cover that allows a longer policy term so that the
customer’s investments can get the benefit of compounding. The customer has to choose any
vesting age between 40-75 yrs. The vesting age chosen can also be postponed or preponed
within the above range by informing the company 30 days in advance. It is especially for
people who wish to lead a happy and prosperous life even after their retirement.
(Source:www.idbifortis.com)
Unit linked insurance plan (ULIP) is a life insurance solution that provides the client
with the benefits of protection and flexibility in investment. It is a solution which
provides for life insurance where the policy value at any time varies according to the
value of the underlying assets at the time. The investment is denoted as unit and is
represented by the value that it has attained called as Net Asset Value (NAV).
ULIPs are a category of goal-based financial solutions that combine the safety of
insurance protection with wealth creation opportunities. In ULIPs, a part of the
investment goes towards providing a life cover. The residual portion of the ULIP is
invested in a fund which in turn invests in stocks or bonds; the value of investments
alters with the performance of the underlying fund opted by the customer.
Simply put, ULIPs are structured in such that the protection element and the savings
element are distinguishable, and hence managed according to your specific needs. In
this way, the ULIP plan offers unprecedented flexibility and transparency.
ULIPs came into play in 1960s and became very popular in Western Europe and
America. The reason that is attributed to the wide spread popularity of ULIP is because
of the transparency and the flexibility which it offers to the clients.
As time progressed the plans were also successfully mapped along with life insurance needs
to retirement planning .In today’s times ULIP provides solution for all the needs of a client like
insurance planning, financial needs, financial planning for children’s future and retirement
planning.( Source:http://www.scribd.com/doc/7216240/Understand-ULIP-Insurance)
STRUCTURE OF ULIPs
ULIPs offered by different insurers have varying charge structures. Broadly the
different types of fees and charges are given below. However the insurers have the
right to revise or cancel the fees and charges over a period of time
( Source: http://www.scribd.com/doc/7044410/ULIPs)
These are fees levied for management of the fund(s) and are deducted before arriving
at the Net Asset Value (NAV) .
Policy/ Administration Charges
These are the fees for administration of the plan and levied by cancellation of units.
This could be flat throughout the policy term or vary at a pre-determined rate
PREMIUM
LESS CHARGES
Fund
ULIPs Structure Management
Mortality Charges
Administration Charges
Charges
Premium
Allocation
Charges
Invested
Amount
A surrender charge may be deducted for premature partial or full encashment of units
wherever applicable, as mentioned in the policy conditions.
Fund Switching Charge
Generally a limited number of fund switches may be allowed each year without charge,
with subsequent switches, subject to a charge. But now a days many insurers offer
fund switching free of cost.
Service Tax Deductions
Before allotment of the units the applicable service tax is deducted from the risk
portion of the premium.
Most insurers offer a wide range of funds to suit one’s investment objectives, risk
profile and time horizons. Different funds have different risk profiles. The potential for
returns also varies from fund to fund. The following are some of the common types of
funds available along with an indication of their risk characteristics.
(Source: www.irdaindia.org)
ULIP distinguishes itself through the multiple benefits that it provides to the consumer. The plan
is a one stop solution for everything the customers want. Unit Linked Insurance Plans (ULIPs)
are different from traditional plans purely because, they are much more transparent, various
charges are shared with the customer before the sale of the product, so as to enable the
customer to make an informed decision. (Source:www.scribd.com/doc/7044410/ULIPs)
Customers have the flexibility to choose their life cover. Also the customers have the
choice of multiple fund options based on their risk appetite, thereby enabling an
investor to make the desired returns from the investment.
a. Life protection
b. Investment and Savings
Market linked fund based on risk profile
Switch option
Premium redirection
Automatic Transfer Plan(ATP)
c. Tax Planning
d. Flexibility of cover continuance
e. Transparency
f. Extra protection with riders
Death due to accident
Disability
Critical illness
g. Liquidity
Partial withdrawals during the term
At maturity
Guaranteed Transparency
Capital Returns
The degree of buying of ULIPs insurance varies from person to person. It depends upon many
factors. The factors can be classified into personal, social, economic, psychological and
company related variables. Age and experience of policyholder are personal factors, while the
co- education is a social factor. Economic factors include occupation, income and wealth, and
the psychological factors consist of perception, satisfaction about the services rendered by
insurance companies, the impact of advertisement and personal selling made by insurance
companies on policyholders. The company related variables are the promotional efforts to sell
the policies to prospective buyers. These include advertisement and personal selling too.
The Wealthsurance Foundation Plan can ensure that his plans for wealth creation are
achieved by protecting that plan with insurance benefits. Wealthsurance is one of its
kind in India. The company offer 11 investment options and 8 protection benefits under
the plan apart from tax benefits (Source: www.idbifortis.com)
Under Wealthsurance there are a lot of different funds available which are explained below:
WEALTHSURANCE
Min entry age 30 dys
Max entry age 65 yrs
Min premium 10000
Max maturity age 75 yrs
Riders ADBR,ADB,WOPR,MAJOR DISEASES BENIFIT,HOSPITAL CASH
BENEFIT,TERMINAL ILLNESS BENEFIT
Min premium payment term 3 yrs
Types of funds EQUITY,NIFTY,Capital Guarantee, Asset Allocator,
GRF,MONTHLY INT A/C,INCOME,LIQUID
As discussed earlier we would be comparing the Unit Linked Insurance Plans (ULIPs)
of the companies selected initially with those of IDBI FORTIS and then make a detailed
analysis. This analysis would be well supported by the primary data analysis and then
the final results would be interpreted .So here first we would be listing out various
ULIPs of the selected companies and their details. After that we make a detailed
comparison with that of the plans under Wealthsurance of IDBI FORTIS and explain it.
So following are the details of ULIPs of various companies and the comparative analyses.
ADBR-Accidental Death Benefit Rider, CIBR-Critical Illness Benefit Rider, NM-Not Mentioned
(Source: www.tata-aig-life.com)
I C F A I B U S I N E S SS C H O O L - H Y D E R A B A D Page 32
BAJAJ ALLIANZ LIFE INSURANCE COMPANY
a. MARKET PLUS
b. PROFIT PLUS (RP & SP)
c. FORTUNE PLUS
FORTUNE PLUS
Min entry age 12 yrs
Max entry age 60 yrs
Max Maturity age 65 yrs
Min premium 20000
No of funds 4
Riders ADBR
Min premium payment term 5 yrs
(Source: www.licindia.com)
a. ENDOWMENT PLUS II
b. ENHANCED LIFE PROTECTION II
c. UNIT LINKED PENSION RP
d. UNIT LINKED PENSION SP
(www.hdfcstandardlife.com)
I C F A I B U S I N E S SS C H O O L - H Y D E R A B A D Page 41
I. Premium allocation charge is 25% in this product
where as Wealthsurance has a charge of Max 4%.
II. Min Premium in Wealthsurance is only Rs.10000 as
against in this product it is 20000
LIFE STAGE III. In Wealthsurance there is unlimited switching
redirection and partial withdrawal allowed absolutely
free of charge.
IV. There are only 2 riders available in this product as
against Wealthsurance has a host of riders to choose
from.
I. Premium allocation charge is 20% in this product
where as Wealthsurance has a charge of Max 4%.
II. Min Premium in Wealthsurance is only Rs.10000 as
SMART KID CHILD PLAN
against in this product it is 12000
III. Wealthsurance can be beautifully customized to be a
child plan by just adding wavier of premium.
I C F A I B U S I N E S SS C H O O L - H Y D E R A B A D Page 42
I. In Wealthsurance partial withdrawals are allowed
right after 3 years where as in this product the
customer cannot touch his funds till 7th year.
II. First year premium is utilized towards Guaranteed
additions and returned on maturity as a Guarantee.
LIFE STAGE ASSURE III. If you surrender the policy the GA component is not
given to the customer and only the FV which gets
accumulated from 2nd premium is returned after
deducting surrender charges, where as in
Wealthsurance there will not be any other charges
apart from surrender charges that too if applicable
IDBI FORTIS is a new company with over just over one year of operations and so we
have very less information about its past performance. Therefore not many negatives
can be found with the company in regard to the Unit Linked Insurance Plans. Some
general demerits with regard to the distribution network and marketing strategies have
been mentioned after the analysis of the primary data.
Here in order to compare the performances of the ULIPs of the selected five companies
with that of IDBI FORTIS we have selected a particular type of fund called equity growth
funds. The reason for selecting equity growth fund is that we would be very clearly able to
understand the effect of market slowdown on these companies. Here we have considered
the Net asset Values (NAV) of the equity growth funds from April 1st 2008 to April
30th2009.We have then compared the compared the maximum and minimum NAVs during
the period and found out the percentage change for the NAVs observed for the equity
funds of the respective selected companies selected companies.
We have calculated the average NAV for every month (from April 1 st 2008 to April
30th2009) for all the companies and then plotted them on graphs. We have then found
out the extent to which each company was affected due to the market slowdown. We
have also taken into consideration the latest NAVs of these companies to see the
pattern of growth of these funds post recession. The percentage change (negative) in
the Net Asset value for all the companies has been calculated below and we observe
that LIC was the least affected among the selected companies with only a percentage
change of only -23.38% which is quite low compared to -43.84% of that of Bajaj Allianz.
IDBI Fortis has shown a percentage change of -38.95%.But since IDBI Fortis is a new
company which was started just a year back we can say that it has managed quite well and
right now it is showing a quite good and positive growth as we can see from its present NAV.
Month NAV
Apr-08 8.4099
May-08 7.7124 HDFC STANDARD LIFE
Jun-08 7.5374 9
8
Jul-08 8.1797 7
Aug-08 7.9632 6
5
NAV
Sep-08 5.9740
4
Oct-08 5.7968 3
Nov-08 5.6706 2
1
Dec-08 5.5100 0
O
N
S
e
p
0
8
0
8
0
8
c
v
-
-
t
May-08
Mar-09
Aug-08
Feb-09
Dec-08
Jun-08
Jan-09 5.4479
Jan-09
Apr-09
Jul-08
Apr-08
Feb-09 5.1516
Mar-09 6.1597
MONTH
Apr-09 6.4646
NAV
15
Oct-08 5.7968 10
Nov-08 5.6706 5
Dec-08 5.5100 0
N
S
e
p
0
8
0
8
0
8
c
v
-
-
t
May-08
Jan-09 5.4479
Mar-09
Aug-08
Feb-09
Dec-08
Jun-08
Jan-09
Jul-08
Apr-09
Apr-08
Feb-09 5.1516
Mar-09 6.1597
MONTH
Apr-09 6.4646
Month NAV
Apr-08 56.3500
May-08 56.6050 ICICI PRUDENTIAL
Jun-08 48.9250 60
Jul-08 48.8700 50
Aug-08 51.4450 40
NAV
Sep-08 49.1450 30
Oct-08 39.4450 20
Nov-08 35.6850 10
Dec-08 36.4000 0
O
N
S
e
p
0
8
0
8
0
8
c
v
-
-
t
Mar-09
Jan-09 34.8450
Aug-08
Feb-09
Dec-08
Jun-08
Jan-09
Apr-09
Jul-08
Apr-08
May-
Feb-09 34.2650
08
Mar-09 33.4050
MONTH
Apr-09 39.9150
NAV
Sep-08 11.1155 6
Oct-08 9.5505 4
Nov-08 9.3775 2
Dec-08 9.6165 0
Mar-09
Sep-08
Jan-09 9.6130
Nov-08
Dec-08
Feb-09
Aug-08
Jun-08
Jan-09
Jul-08
Apr-09
Apr-08
Oct-08
May-
08
Feb-09 9.5395
Mar-09 9.4765
MONTH
Apr-09 10.5715
Month NAV
Apr-08 10.5838
May-08 10.4991 IDBI FORTIS
Jun-08 9.1765 12
Jul-08 9.3448 10
Aug-08 9.8183 8
NAV
Sep-08 9.0915 6
Oct-08 7.0785 4
Nov-08 6.9028 2
Dec-08 6.9151 0
O
N
S
e
p
0
8
0
8
0
8
c
v
-
-
t
Mar-09
Aug-08
Feb-09
Dec-08
Jun-08
Jan-09 6.6861
Jan-09
Jul-08
Apr-08
Apr-09
May-
08
Feb-09 6.5328
Mar-09 6.4605
MONTH
Apr-09 7.7746
NAV
8
Sep-08 11.7975
6
Oct-08 10.1290 4
Nov-08 9.8400 2
Dec-08 9.9140 0
N
S
e
p
0
8
0
8
0
8
c
v
-
-
t
May-08
Mar-09
Aug-08
Feb-09
Dec-08
Jun-08
Jan-09
Jan-09 9.8000
Jul-08
Apr-08
Apr-09
Feb-09 9.6675
Mar-09 9.4175
MONTH
Apr-09 10.7340
COMPANY % CHANGE
BAJAJ ALLIANZ -43.84%
HDFC STANDARD LIFE -38.74%
ICICI PRUDENTIAL -40.98%
IDBI FORTIS -38.95%
LIC -23.38%
TATA AIG -30.13%
PERCENTAGE (% ) CHANGE
LIC -23.38%
Table 9 & Figure 11: Percentage changes in NAVs of various companies due to recession
We have done a detailed survey in Hyderabad city to understand and study the consumer’s
responses. The primary data was collected through questionnaires. This questionnaire was
mainly formulated to target the common man to see his perception and awareness of various
investment options available. The sample size of the survey was 133.Out of these 89 were
male and 45 were female. The sample of respondents was carefully selected covering people
in all age groups and with different backgrounds and occupations. The analysis of these
questionnaires gives us an insight about the mindset of people regarding various investments.
We have also used factor analysis in SPSS to extract the prominent factors influencing the
investments decisions of the customers .Customer preferences as to where they would like to
invest have been studied . Also we come to know about the preferences given by customers
towards various top life insurance companies and their reasons for it. Here we see that most of
the customers invest regularly from quite some time but since the last few months their
investments have come down due to recession and market slowdown. Following is the analysis
of the primary data collected through questionnaires. (Please refer to annexure I)
The sample included respondents from all the age groups out of which people in the
age group 18-40 constituted around 70%.
50
45
NO. OF REPONDENTS
40
35
30
25
20
15
10
5
0
18-30 31-40 41-50 >50
AGE GROUP
PERCENTAGE OF RESPONDENTS
60%
40%
20%
0%
OCCUPATION
Also the customers’ preferences for different forms of savings have been carefully studied.
The main savings instruments generally preferred by customers are bank deposits, fixed
deposits, investments and post office schemes. Out of these Investments has been
preferred by around 43% respondents and fixed deposits by around 27%.
PREFERENCE OF SAVINGS
6% 12%
Bank Deposits
12%
Fixed Deposits
Investments
27%
Post Office Schemes
Others
43%
Figure 14: Break-up of respondents based on their preferences for various savings instruments
50%
PERCENTAGE OF RESPONDENTS
40%
30%
20%
10%
0%
Family's Friend's Broker's Own Any
Opinion Advice Advice Decision Others
DECISION MAKING
The various forms of investments generally preferred by customers have been identified as
mutual funds, stocks and shares, insurance products and government bonds. Out of these
around 35% preferred stocks and shares and around 20% preferred insurance products.
FORMS OF INVESTMENT
35%
29%
20%
13%
5%
Figure 16: Break-up of respondents based on preferences for various forms of investment
FREQUENCY OF INVESTMNET
1% Once a year
14%
2-3 Times a year
15% 45%
More than 3 Times a year
Not Interested
89%
11%
Yes No
Figure 18: Break-down of respondents who own/do not own an insurance policy
39%
28%
23%
6%
4%
LIC
1%
1% ICICI Prudential
2% 3%
2% IDBI Fortis
3% 5% Bajaj Allianz
7%
HDFC Standard Life
63% SBI Life
13%
Max New York
Birla Sunlife
Kotak Mahindra
Others
Figure 20: Break-down of respondents who own insurance policies in various life insurance companies
Around 63% respondents felt that there was an amount of moderate to high risk involved with
ULIPs. Around 63% of the respondents owned an insurance policy in LIC which clearly shows
that LIC still continues to be the market leader in as it has been since the last 50 years or so in
spite of the presence various powerful private players which are still finding hard to capture a
major market share. Around 13%b respondents chose ICICI Prudential.
1 2 3 4 5
BAJAJ ALLIANZ
ICICI PRUDENTIAL
IDBI FORTIS
LIC
TATA-AIG
w WEALTHSURANCE
No idea 29%
Figure 22: Break-down of respondents with different perceptions about the term “WEALTHSURANCE”
26%
3%
Figure 23: Break-down respondents with various responses about the future of IDBI Fortis
Many people responded that they have no idea about IDBI Fortis or its various
products under the umbrella “wealthsurance”.That is true as it is a new company it has
a long way to go as responded by around 26% of the respondents.
This could be due to the fact that IDBI FORTIS has a limited presence and it has just
started its operations just more than a year ago.
We also have found out the age played an important role in deciding the investing
patterns of the respondents .It was found out that people who were generally in
between 18-30 had a higher tendency to invest quite frequently in a year. The following
table and the figure below show us the results.
0
18-30(young) 30-50(middle) >50(old)
AGE
In order to find the relationship between the age of the respondents and their
investment patterns, a chi-square test for independence of attributes was used and
results of the test is shown in the following table:
It is noted from the above table that the calculated Chi-square value is less than the table value
and the result is significant at 5% level. Hence, the null hypothesis “the age of the respondents
and frequency of investment” holds good. From the above analysis it is concluded that there is
a close relationship between the age of the respondents and their investment patterns
We have also used factor analysis in SPSS (Statistical Package in Social Sciences)
extract most prominent factors that considered by a consumer before making an
investment decision. We had initially considered 28 factors which can influence a
consumer’s investment decision and we have asked the customers to rate them
according to their importance in the questionnaire (Refer to annexure I).
Also we can see from below that the KMO coefficient is 0.702. The coefficient always
lies between 0 and 1 and the requirement is that it should not be less than 0.50. So
here we can say this is a good test.
DF 378
Sig .000
So following are the nine extracted prominent factors that influence the consumer while
making an investment decision:
1. Rate of return
2 .Death benefits and lock in period
3. Present market scenario and tax benefits
4. Past performance of the company
5. Flexible investment options and the risk involved
6. Amount payable and the after investment service
7. Opinion of media, friends and acquaintances
8. Level of knowledge about investment
9 .Commercials associated with investments
Table 13: The prominent factors influencing the consumer’s investment decision
MERITS
1. When compared to the other selected insurance companies IDBI Fortis gives a min
fixed Interest rate for monthly interest account and a min fixed NAV (Net Asset
Value) for funds under Unit Linked Insurance Plans (ULIPs) at the time of maturity.
So here in terms of market slowdown and recession the fund value will not come
down below a specified limit which is not the case with the other companies.
2. The Fund allocation charges and fund management charges are very low when
compared to most of the other companies in the market.
3. The growth of the company has been tremendous in terms of the premiums
collected and the variety of funds introduced. All this has been done in a very
short span of time which indicates that there is a great future for IDBI Fortis.
4. IDBI Fortis offers funds almost to everyone right from a 3 month child to a 70
year old elderly person. The variety of funds offered is very vast.
5. The tie-up of the well known IDBI bank with Fortis International and Federal
bank both of which are well established and good rated gives the company a
greater scope for good growth in the future.
6. All the plans offered by the company especially under ULIPs are really flexible as there
are no charges charged for switching and a customer can make use of the switching
facility any number of times he wants to free of charge. Also the premiums payable can
be decided by the customers themselves according to their feasibility and capacity.
DEMERITS
1. IDBI Fortis has a limited presence right now so most of the people know nothing
about the company.
2. With already around more than 20 private companies in the market it is really a
mammoth task for IDBI Fortis to establish itself and move forward successfully
as it is always difficult for any new company to capture the market very early.
Positioning is the process by which marketers try to create an image or identity in the
minds of their target market for its product, brand, or organization. A product's position is
the way the product is defined by consumers on important attributes - the place the product
occupies in consumers' minds relative to competing products. Positioning is the difference
the company creates for its products relative to the products of the other companies
Not all brand differences are meaningful or worthwhile. Not every difference makes a
good differentiator. Each difference has the potential to create company costs as well
as customer benefits. Therefore, the company must carefully select the ways in which it
will distinguish itself from competitors. A difference is worth establishing insofar as it
satisfies the following criteria: (source: http://www.determan.net/Michele/mposition.htm)
POSITIONING STRATEGIES
At present IDBI Fortis has its presence in 29 cities across India and it has 31 branches
overall. Mumbai has got three branches. Following is the list of all the cities where the
company is operating right now:
AHMEDABAD MANGALORE
BENGALURU MUMBAI
CALICUT NAGPUR
CHANDIGARH NASHIK
CHENNAI NEW DELHI
COIMBATORE NOIDA
DEHRADUN PUNE
GOA RAJKOT
GURGAON SURAT
HYDERABAD THIRUVUNATHAPURAM
INDORE UDAIPUR
JAIPUR VARNASI
KOCHI VIJAYAWADA
LUCKNOW VISAKHAPATNAM
LUDHIANA
IDBI Fortis has positioned itself quite nicely by offering all the products under one single
umbrella “WEALTHSURANCE”. The Wealthsurance Foundation Plan enables the customer to
save and build wealth to meet his financial goals. However, unlike other investment
alternatives, it also enables him to achieve his wealth goals even in the event of unexpected
death, accidents, disablement or serious illness. Here under WEALTHSURANCE the company
offers all various varieties of plans right from plans for a 3 month baby to plans for elderly
people. Also in all its advertisement campaigns the company has been using the term
“WEALTHSURANCE” extensively. The company has positioned itself in such way the
customers started feeling that Wealthsurance is the solution for all problems.
The name “Wealthsurance” is being marketed very effectively that too with the tag line
“investment chalta jaye, chahe kuchh ho jaye” which means that the wealth creation
continues no matter whatever happens. This concept is being well supported
by a new
commercial released by the company being aired on all major channels.
The company has also been promoting itself well especially since the past few
months. It created ripples across India when it became the first insurance
company ever to sponsor a major cricket tournament singlehandedly when it
sponsored the Wealthsurance cup between India and Srilanka in Jan-Feb
2009.It made a right decision to do so because India is a cricket crazy country
and there is nothing better than reaching to the people through cricket.
Also the logo and pictures IDBI Fortis has been using in its advertisement campaigns
through commercials and printed media have been really good. For example let us talk
about the most common picture used i.e. that of a peeled orange with its peel by its
side. The orange wouldn’t grow if the peel hadn’t protected it fruits from all sorts of
dangers like birds worms etc. The same is with all fruits, nuts and grains or for the
matter a human embryo. With this the company wants to say the best growth happens
under a protective cover that just as nature has provided a protective shield for every
fruit which projects the actual fruit and helps it grow IDBI Fortis acts as a protective
shield for the investments the customers make and helps the best growth to happen. So
with new innovative advertising strategies the company has been able to position itself
as a new company with innovative products. All the punch lines used by the company
easily attract the customers. Some of the advertising pictures used by the company are
illustrated below with their taglines:
Protection Guaranteed
IDBI Fortis positions itself as one of the top insurance companies in India. It aspires
to be in
the top four in the next five years and in the top 3 in the next seven years from now.
Although the company has other products like Bondsurance, Homesurance and
Retiresurance right now it is just focusing on Wealthsurance as it feels that the
company needs to first capitalize on one particular product initially and latter on
can diversify.
IDBI Fortis aims to position itself as an insurance company for all classes. As the
premiums payable and the plans are flexible according to the customers choices every
person right from a worker to a high class businessman can purchase a policy. The
minimum premium payable per month is Rs.1000 which is very affordable by anyone.
There is a great future of the life insurance sector in India as 80% of the Indian
population is still without life cover and people are just now coming in response to
the awareness campaigns being carried out by almost all the insurance companies.
We have found out that age plays a major role in deciding the investment
patterns of people as generally the younger class of people tend to take more
risk and invest in various instruments more frequently in a year( 2.10times a
year) when compared with the older class of people(1.46 times a year).
Life insurance Corporation (LIC) of India is the company to be least affected
during this market slowdown as NAV of its equity growth funds came down just
by 23% during this major recession.
Life Insurance Corporation (LIC) of India is still the undisputed market leader as
63% of the respondents surveyed owned a policy in it and it has also got a
tremendous rating of 4.2 out of 5 in the survey conducted.
A good positive growth is being shown by IDBI FORTIS and even though it is
already started working
still over one year old and has a long way to go it has
hard and is trying to make competition much tougher.
All the products of IDBI FORTIS under Wealthsurance are really very good and
have an edge over most of the products of other major life insurance companies
as the plans offered by the company are really very flexible.
IDBI FORTIS has to improve its distribution network as its reach to a common
company is
man is very limited .Also the number of agents working for the
very less right now when compared to the other companies
is
The company should constantly come out with innovative products as the competition
very tough with around 22 companies fighting hard for the market share. Some new
innovative ideas have been suggested below.
An insurance plan for the unborn babies. The premium payment term
could be for 6 months and it could start once the fetus is 3 months old
inside the mother’s womb. There could be various benefits under this
plan for the customers like in case of a premature or a complicated
birth the company would bear the expenses till the baby is healthy
again through the insurance policy. Also there could be death benefits
in case of the death of the baby inside the womb or at the time of
delivery. This plan could really be successful as in India there are lot
of premature child deaths and if the company comes out with a plan
like this very tactfully with some implied conditions it would be the first
Indian company to offer insurance to unborn babies.
The company could also come out with a plan for both the husband
and wife where automatically the wife gets insured along with her
husband when her husband purchases the policy. This could also be
the other way round. This could be called the combo family plan. In
simple words it means buy one policy and get another free. No other
company has done something like this till now.
As the company is a new company it has to really work hard to get itself promoted.
The company could start sponsoring major events and conduct talk shows and
seminars to get noticed. It could also take the help of NGOs. There are many
people in India who still do not know about the concept of insurance.The
company
could take this as an opportunity by trying to create awareness.
My SIP at IDBI FORTIS Life Insurance Company has been an extremely enriching one. My SIP
was divided into two main parts. One was the project work and the other was the promotion of
the company. Since the company is a new company we the students doing our SIP were given
the major job of promoting the company through sales. So apart from the project work I had to
generate sales for the company. Initially we found it very difficult to sell policies as the company
was a new company and no one was willing to buy moreover as we were basically located at
Hyderabad for our SIP it was even more difficult for us as we knew no-one out there. We faced
a lot of hurdles but at the end we took it as a challenge and moved forward. The first twenty
days were really terrifying as I could not sell even a single policy and it was really very de-
motivating but latter on I moved ahead with the experience gained in the first few days tackling
different customers in different ways. Finally when I sold my first policy in the second week of
March I gained confidence and after that I did not look back At the end of my SIP I generated a
sales of over 1.5 lakhs for the company and ended up being one among the students with the
highest sales generated. Though I did not have the opportunity of sitting in the office and have
much corporate exposure I don’t regret it as I got full hands-on on-the field experience. I got to
interact with a lot of customers and in the process learnt of their different mindsets and the way
to deal with each of them differently. Once I was also thrown out of the house by an angry
house-wife when I tried to sell insurance early in the morning to her. It was a harrowing
experience but after that incident I learnt that marketing is all about dealing with right people at
the right time. To summarize my experience in one line I would say that my experience At IDBI
FORTIS was a really great learning experience with a lot of new things learnt and as I also
wish to specialize in marketing this experience is really a big bonus for me.
I gained a broaderperspective about various investment opportunities and the risk
involved in them.
I came to know about the various technicalities about the Indian insurance industry.
Interactions withcustomers during surveys and sales helped me enhance my
marketing skills.
My on- hands on- the- field sales experience was an enriching one teaching me
the different facets a marketing personnel should posses and the way to deal
differently in different situations.
Here I conclude that the summer internship program, done in IDBI FORTIS Life
Insurance company , for partial fulfillment of the MBA program in ICFAI Business
School (IBS)-Hyderabad. has been completed successfully.
Following are the achievements done during the summer internship from 23th February
2008 to 23th May 2008:
b. Sales done by me during the time have done great business to the company.
c. I was one of the Sales toppers with a generated sales of more than 1.5 lakh.
QUESTIONNAIRE
(This questionnaire is only of the sake of some research work being done on
insurance companies. Confidentiality would be maintained.)
Name : _________________________________________________________________
Age Group:
Qualification:
Do you agree that Insurance products are susceptible to very low risk when compared to
the other options for investment?
A financial security and risk coverage for your family All the above
I have no idea
1. ___________________________________
2. ___________________________________
3. ___________________________________
Yes No
According to you what is the amount of risk involved in (ULIPs) Unit Linked Investment Plans?
Company Rating
IDBI FORTIS
ICICI Prudential
Life Insurance Corporation of India
Bajaj Allianz
Max NewYork Life Insurance
Tata AIG Life
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
With the different variety of schemes and unbelievable plans offered by IDBI FORTIS Do you
think IDBI FORTIS is one of the best?
Yes No
Why?_______________________________________________
Please rate between 1-5 for all the following factors depending on thier effectiveness
in influencing you to make an investment decision.
1- If the factor has no effect on your preference for the investment option
2- If the factor has only a slight affect on your preference for investment option
4- If the factor will strongly affect your preference for the investment option
5- If the factor will be decisive in your preference for the investment option
Particulars Rating
Rate of return( The amount which you get in return)
Extra returns for extra investments
Returns constant in all conditions (No opportunity for multiple returns)
Can give huge returns but high risk ( no guarantee of even min returns)
Factor Analysis
KMO and Bartlett's Test
Communalities
Initial Extraction
ROR 1.000 .768
ER 1.000 .530
RC 1.000 .735
HRHR 1.000 .554
TB 1.000 .715
LIP 1.000 .661
DB 1.000 .781
CI 1.000 .673
T 1.000 .665
APA 1.000 .750
AP 1.000 .789
AC 1.000 .744
LK 1.000 .707
GK 1.000 .701
LKS 1.000 .620
AIS 1.000 .727
RP 1.000 .689
TS 1.000 .755
RA 1.000 .689
PP 1.000 .623
MS 1.000 .612
OPNF 1.000 .561
OPNM 1.000 .707
COM 1.000 .704
PE 1.000 .738
PF 1.000 .747
IO 1.000 .669
OF 1.000 .616
4
Eigenvalue
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28
Component Number
Component
1 2 3 4 5 6 7 8 9
ROR .058 -.043 .127 -.162 .123 -.100 .729 -.264 .307
ER .052 .365 .002 -.014 -.182 -.261 .416 .094 -.332
RC -.324 -.577 .077 .267 -.079 .217 .086 -.374 -.137
HRHR .261 -.303 .193 .297 .291 .423 -.046 .041 .037
TB .455 -.674 .088 .158 .105 .076 -.066 -.005 -.026
LIP .618 -.086 .077 -.085 -.003 -.496 -.066 .083 .019
DB .622 -.480 .161 .051 -.138 -.316 -.053 -.094 -.071
CI .682 .044 -.404 .180 .048 -.004 .057 -.048 -.046
T -.573 -.084 -.176 .234 -.382 -.046 .122 -.178 .221
APA -.726 -.249 .010 .098 .143 .281 .170 .153 -.013
AP -.429 .166 .567 -.314 .068 -.005 -.086 .081 -.371
AC .297 .388 .432 -.027 .543 -.125 -.085 .021 .000
LK .439 -.243 -.072 -.087 -.588 .233 .050 -.076 .183
GK .675 -.187 -.330 -.066 .121 .242 .080 .122 -.040
LKS .349 -.087 -.453 -.465 -.120 -.013 .092 -.197 -.083
AIS .082 .216 .618 -.146 -.413 -.032 -.033 .038 .309
RP .272 .435 -.262 -.169 -.179 .437 -.323 .021 .025
TS .337 .489 .338 .462 -.049 -.150 -.037 -.096 .197
RA -.162 .092 -.647 -.012 .467 -.060 .070 -.089 -.031
PP -.186 -.277 .117 -.540 .366 -.010 .192 -.126 .139
MS .273 -.190 .431 -.323 .127 .274 .137 .216 .235
OPNF .131 .447 .174 .328 .022 .114 .161 -.359 -.194
OPNM -.200 .194 -.288 .369 .276 -.079 -.018 .293 .491
COM .353 .192 -.166 -.029 -.155 .103 .414 .544 -.114
PE -.384 -.403 -.180 .251 -.135 -.494 .022 .263 -.044
PF -.354 .677 -.200 -.152 -.242 .184 .072 .052 .009
IO .400 .562 .035 .284 .161 .098 .179 -.201 -.055
OF .067 -.268 .305 .407 -.097 .265 .287 .268 -.217
a 9 components extracted.
Component
1 2 3 4 5 6 7 8 9
ROR .047 .036 .132 -.056 -.008 .053 .119 .852 .025
ER -.116 -.001 .263 -.061 -.220 -.020 .600 .082 -.165
RC -.122 .001 -.080 -.523 .462 -.105 -.348 .124 -.281
HRHR .118 .088 .074 .207 .658 -.019 -.212 -.014 .073
TB .235 .561 -.166 .037 .527 -.026 -.179 .016 -.077
LIP .143 .710 .042 .244 -.193 .109 .157 -.004 .039
DB .213 .812 -.013 -.005 .143 .153 -.016 .011 -.177
CI .583 .347 .288 .118 .035 -.268 .165 -.089 .091
T -.113 -.273 -.063 -.723 -.096 .061 -.107 .071 .147
APA -.388 -.483 -.344 -.278 .345 -.166 -.063 .126 .070
AP -.650 -.265 -.104 .245 -.055 .216 .037 -.043 -.415
AC -.283 .144 .378 .692 -.032 .033 -.046 .081 .103
LK .651 .158 -.072 -.218 .097 .413 .032 -.002 -.155
GK .649 .255 -.039 .293 .242 -.212 .150 -.003 -.013
LKS .563 .127 -.164 .048 -.310 -.211 .069 .144 -.304
AIS -.096 -.008 .111 .085 -.126 .823 .005 .071 -.012
RP .527 -.358 .140 .275 -.179 .087 -.036 -.381 -.042
TS -.062 .167 .707 .108 -.036 .331 .030 -.100 .300
RA .089 -.161 -.037 .018 -.198 -.750 -.043 .094 .202
PP -.137 -.045 -.393 .236 -.056 -.098 -.214 .555 -.160
MS .105 .037 -.225 .453 .305 .392 -.003 .312 -.029
OPNF -.047 -.123 .721 .005 .052 -.008 .035 .015 -.140
OPNM -.060 -.165 .021 -.039 -.024 -.185 -.015 -.022 .799
COM .311 -.042 -.017 .164 .115 .042 .743 -.005 .111
PE -.351 .284 -.378 -.523 -.018 -.167 .162 -.107 .227
PF .022 -.692 .159 -.053 -.412 .063 .232 -.108 .031
IO .160 -.048 .741 .247 -.002 -.068 .144 .034 .072
OF -.103 .053 .065 -.131 .685 .149 .294 -.031 -.050
Component 1 2 3 4 5 6 7 8 9
1 .607 .567 .293 .418 .104 .110 .152 -.034 -.045
2 -.055 -.456 .592 .296 -.486 .082 .252 -.150 .148
3 -.535 .120 .175 .272 .281 .666 -.099 .145 -.202
4 -.146 .142 .527 -.417 .474 -.116 .002 -.297 .425
5 -.291 .031 .044 .592 .183 -.593 -.242 .257 .229
6 .406 -.647 .011 .159 .568 .077 -.172 -.074 -.164
7 .038 -.099 .146 -.200 .184 -.076 .569 .750 -.034
8 -.112 -.046 -.471 .270 .204 .128 .603 -.313 .413
9 .240 -.058 -.102 -.030 -.133 .380 -.357 .367 .709
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