Jared Kotwis

10645 Red Fox St. Canal Winchester, Ohio 43110 | Phone: 614-483-9592 | E-mail: Kotwis.1@osu.edu

Education
The Ohio State University Columbus, Ohio August 2014-Present
 Hospitality Management Major
 3.4 GPA (4.0 GPA in major classes)

Work Experience
Front Desk Agent at the Columbus Hilton at Easton Columbus, Ohio January 2017-Present
 40 hours/week
 Checked guests in and out as well as answered phones
 Practiced customer service to meet guests’ requests
 Performed bellman, valet, and airport shuttle duties
Intern, The Columbus Hilton at Easton Columbus, Ohio January 2018-Present
 Performed duties of housekeeping manager
 Checked rooms for cleanliness
Intern, The Columbus Hilton at Easton Columbus, Ohio September 2017-December 2017
 Shadowed housekeeping manager and executive team member
 Assisted other with understanding the front office
Intern, The Ohio State University Faculty Club Columbus, Ohio September 2016-December 2016
 Shadowed managers, head chef, and catering office personnel
 Managed servers during events and lunch service
 Assisted with food prep and banquet event orders
Wait Staff, The Ohio State University Faculty Club Columbus, Ohio August 2015-January 2017
 20 hours/week
 Served members, cleared tables, and set up rooms
 Assisted guests with special requests and orders
City of Canal Winchester Landscape Maintenance Canal Winchester, Ohio Summer 2015/2016
 Kept landscape and streets clean and orderly
 Responded to requests by residents on how to better serve their city
 40 hours/week
Wait Staff, Big Dish Columbus, Ohio April 2015
 Set up tables, served, and broke down for an event hosted by the Hospitality Management program
 Learned the basics of serving at a high-class restaurant
Awards
 Trustees Scholarship
 Association of College and University Clubs, Jack Schrader Award recipient
 Dunn’s Sport and Wellness Scholar member
Skills
 ServSafe Certified through the National Restaurant Association
 Trained in the PMS system (OnQ) for all Hilton properties
 Proficient in Excel® and Access®
 Interpersonal communication skills
 Staying focused and calm during stressful situations
Additional Work Experience
 Farm hand Canal Winchester, Ohio 2009-2016
 Lifeguard at Groveport Recreation Center Groveport, Ohio May 2012-August 2014