COMPUTER SYSTEMS SERVICING NCII

INSTITUTIONAL ASSESSMENT

GENERAL INSTRUCTIONS

COC 1: Install and Configure Computer Systems

Performed ?
TASK
Yes No
1. Disassemble Computer Hardware
Remove the following hardware in order:
 Remove RAM
 Remove HDD
 Remove PSU
 Remove Motherboard
 Remove CPU Fan/Heat sink
 Remove Processor
2. Assemble Computer Hardware
Install the following hardware in order:
 Install Processor
 Install CPU Fan/Heat sink
 Install Motherboard
 Install PSU
 Install HDD
 Install RAM
3. Configure BIOS
 Load/Restore Optimal Defaults
 Set Current Date and Time
 Set appropriate boot option (depends on medium of installation)
 Boot Mode: UEFI + Legacy
4. Prepare/Create Windows 7 64-bit Bootable DVD-R
 Insert Windows 7 64-bit DVD package installer
 Use 3rd party software (DVD burning tools) to create Windows image
 Burn Windows image to blank DVD-R (bootable DVD)
5. Prepare/Create Windows Server 2008 R2 Bootable USB
 Insert Windows Server 2008 R2 DVD package installer
 Insert and format USB drive to NTFS format using command line (CMD)
 Copy Windows Server 2008 R2 DVD package contents to USB drive
 Make USB drive bootable.
6. Install Window 7 64-bit Ultimate on CLIENT PC using bootable DVD-R
 Create 2 primary partitions: C(40%), D(60%)
 Install OS on the C drive.
 In case of dual booting, install the secondary OS on the D drive.
7. Install Windows Server 2008 R2 on SERVER-PC using bootable USB
8. Inspect and Install Device Drivers
 Install Chipset Driver
 Install Sound Driver
 Install VGA Driver
 Install LAN Driver
9. Install Application Software
 Microsoft Office (Any version)
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  Antivirus (Any)
 Web Browser (Chrome or Firefox)
 Multimedia Player (VLC, MHC)
 PDF Reader (any)
 WinRar
10. Configure Client Computer
 Assign a computer name
 Set screen resolution to highest possible resolution available
 Set local administrator password
 Create new user account (standard user)
 Set current date and time
 Apply Local Policy (depends on the instruction of the trainer)
 Optimize PC for best performance

Remarks: ___ Competent ___ Not Yet Competent

COC 2: Set-up Computer Networks

Performed ?
TASK
Yes No
1. Prepare Network Cable. T568B standards
 Terminate Straight-through Network Cable (Length: 1 foot)
 Terminate Crossover Network Cable (Length: 1 foot)
2. Setup SOHO Network
 Prepare network cable. Measure the length from patch panel to LAN outlet.
 Arrange cable to raceway
 Terminate network cable to patch panel and the other end to keystone jack
 Connect Server’s LAN#1 to Router
 Connect Server’s LAN#2 to Switch
3. Configure Web-based Router
 Change router’s IP address and administrator password
 Configure DHCP server. (Network size depends on the instruction of the trainer)
 Limit Download speed to 100Kbps.
 Create a policy or firewall objects to block access to games and porn sites
 Forward port 3389 (Remote Desktop Connection)
 Filter IP/Mac Address (use sample IP and MAC address)
 Configure wireless security for internal WIFI/Wireless access
 Disable SSID broadcast.
4. Configure Wireless Access Point for Guest Access
 Isolate AP to access private network
 Set Network Name/SSID to <your_family_name>
 Set Password/Network Key to 1234567890 (or any)
5. Configure Manage Switch
 Separate admin group from users group thru VLAN
 Setup management VLAN

Remarks: ___ Competent ___ Not Yet Competet

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COC 3: Set-up Computer Servers

Performed ?
TASK
Yes No
1. Install Windows Server OS
2. Configure Computer Server
 Connect Server to Network
 Assign Static Class C IP Address
 Assign Default Gateway
 Assign Temporary DNS: 8.8.8.8
 Assign Computer Name : SERVER
 Enable Remote Desktop
3. Install Active Directory Domain Services
4. Promote Computer Server to Domain Controller
 Set Domain Name/FQDN/Root Name to crossroads.com
 Set Domain Admin Password: SERVERAdmin1
 Set Preferred DNS to : SERVER’S IP Address
5. Add Domain Users:
 User Name (1): user1, Password: ABC_123, Member: Administrator
 User Name (2): user2, Password: ABC_123
6. Install DHCP Role
7. Configure DHCP Service
 Assign scope name
 Setup DHCP Range (IP start-end)
 Setup Exclusion: (Gateway and SERVER IP)
 Configure Server Options (Router, DNS Server, Domain Name)
8. Join Windows Client PC to Domain
9. Setup Remote Desktop Connection thru Wireless
 Reset Wireless Access Point
 Set SSID to <your_name>
 Set Password to 123456789
 Remote Computer Server using LAPTOP
10. Setup File Server
 Create and Share Folder to all Domain Users only
 Setup Home Directory to all users
 Setup Folder Redirection (Desktop and Documents)
11. Deploy Printer thru Group Policy
 Install Print and Document Service Role
 Connect Printer to Computer Server
 Install Printer Driver
 Share and Deploy Printer to all Domain Users
12. Implement Group Policy Management
 Prevent Access to Control Panel and Computer Settings
 Remove Task Manager
13. Test Network Services.
14. Final Task
 Login to Client PC as Domain User
 Create a document in Word, Notepad or Wordpad.
 Type your name, school/company, assessment title and date.
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  Save it on your desktop. (Filename: YourLastName_YourFirstNameInitialLetter)
 Save a copy on your Home Folder or Directory
 Print

Remarks: ___ Competent ___ Not Yet Competent

COC 4: Maintain and Repair Computer Systems and Networks

Performed ?
TASK
Yes No
1. Prepare a Maintenance Checklist Schedule (1 month)
2. Create Repair Disc.
3. Backup and Restore Point
 Make a new folder in Documents. Name it “IMPORTANT”.
 Perform computer backup. Save in drive D.
4. Restore Deleted Files from Recycle Bin
 Delete IMPORTANT folder.
 Open Recycle Bin and restore IMPORTANT folder.
5. Restore Deleted Files using Backup
 Open Documents. Delete the IMPORTANT folder.
 Empty Recycle bin and Restart.
 Recover IMPORTANT folder using the backup saved in drive D.
6. Perform Preventive Maintenance
 Run CHKDSK
 Run Disk Defragmenter
 Create Restore Point.
 Run Virus Scan (optional)
 Clean Computer Hardware
7. Evaluate or Diagnose Problem
 Prepare Computer Service Form
 Identify or Diagnose Computer Problem
 Troubleshoot/Repair Computer Problem (Software/Hardware)
 Write the computer problem and the solution or action taken of the particular problem
on the Computer Service Form.

Remarks: ___ Competent ___ Not Yet Competent

Prepared by:

DAN LUTHER AVERGONZADO

CSS Trainer @ Crossroads Training Institute
Cagayan de Oro City